{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-05988e", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-07-06T09:07:41+01:00", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-05988e" ], "records": [ { "ocid": "ocds-h6vhtk-05988e", "releases": [ { "ocid": "ocds-h6vhtk-05988e", "id": "055786-2025", "tag": [ "tender" ], "date": "2025-09-11T12:32:33+01:00", "initiationType": "tender", "parties": [ { "name": "Wrexham County Borough Council", "id": "GB-PPON-PJHN-6516-JQNZ", "identifier": { "scheme": "GB-PPON", "id": "PJHN-6516-JQNZ" }, "address": { "streetAddress": "Commissioning Procurement and Contract Management Unit", "locality": "Wrexham", "postalCode": "LL11 1AR", "country": "GB", "countryName": "United Kingdom", "region": "UKL23" }, "contactPoint": { "email": "procurement@wrexham.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.wrexham.gov.uk/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" }, { "scheme": "UK_CA_DEVOLVED_REGULATIONS", "id": "GB-WLS", "description": "Welsh devolved regulations apply" } ] } } ], "buyer": { "id": "GB-PPON-PJHN-6516-JQNZ", "name": "Wrexham County Borough Council" }, "planning": { "noEngagementNoticeRationale": "Limited time available to complete and it is a relatively straightforward requirement in a well-established market." }, "tender": { "id": "Proc 24-272", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "City Centre Wardens for Wrexham", "description": "Wrexham County Borough Council (WCBC) is looking to appoint a sole Contractor to provide a City Centre Warden service as per the contents of this notice and accompanying tender documentation. \nThe Contractor will provide a reliable, accurate, prompt and dependable service that is helpful and responsive to the needs of the public and Wrexham County Borough Council.\nThe successful Contractor will be expected to provide the Council with two ‘wardens’ for a minimum of 80 hours per week (40 hours per warden). \nTenderers must be flexible with their service delivery and capable of delivering 80 hours across any day or time during a seven-day week. It is expected that the majority of the contracted hours will be delivered in 8 hour slots between Monday and Friday, but there may be instances where the Council needs to vary this or requires weekend working instead. \nTenderers must therefore be willing to work weekends and unsociable hours to support a flexible delivery model as and when requested by the Council. \nIn delivering the service the City Centre Wardens will work collaboratively with partners to identify and diffuse anti-social behaviour (ASB). They will liaise with a range of partners including business owners, door staff and the emergency services to ensure that Wrexham’s City Centre is welcoming and safe to visit.\nThe Service provider will work in partnership with relevant agencies to:\n- Maintain a consistent and approachable presence, building rapport with the public and businesses.\n- Use real-time communication with CCTV and emergency services to respond swiftly to incidents.\n- Participate in multi-agency briefings and patrols, ensuring joined-up working with police, outreach teams, and council officers.\n- Gather and share intelligence, contributing to long-term problem-solving and community resilience.\nFor full details of the tender and service requirements, please refer to the full tender documentation available free of charge via the etenderWales portal.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79710000", "description": "Security services" } ], "deliveryAddresses": [ { "region": "UKL23", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 270000, "amount": 225000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "mainProcurementCategory": "services", "aboveThreshold": true, "coveredBy": [ "GPA" ], "submissionMethodDetails": "etenderWales Reference:\tProject_ 60110\nitt_119072\nTo access the tender documentation and submit a response to this opportunity, please follow the below instructions.\n1. Register your company on the etenderWales portal (this is only required once) - https://etenderwales.bravosolution.co.uk. \nSupplier registration video - https://app.screencast.com/2srN0n260W9nX \n2. Express an Interest in the tender.\nLogin to the portal with the username/password.\nClick the “Open Access PQQs/ITTs” link (These are Invitations to Tender open to any registered supplier).\nClick on the relevant PQQ/ITT to access the content.\nClick the “Express Interest” button in the “Actions” box on the left-hand side of the page.\nThis will move the PQQ/ITT into your “My PQQ/ITTs” page. (This is a secure area reserved for your projects only).\nClick on the PQQ/ITT code, you can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box.\n3. Responding to the tender.\nYou can now choose to “Reply” or “Reject” (please give a reason if rejecting);\nYou can now use the ‘Messages' function to communicate with the buyer and seek any clarification;\nNote the deadline for completion, then follow the onscreen instructions to complete the ITT;\nThere may be a mixture of online and offline actions for you to perform (there is detailed online help available).\n4. Technical Assistance. \nIf you require any further assistance use the online help, or the Bravo etenderWales help desk is available Mon – Fri (8:00 – 18:00) on:\nemail: E-mail: help@bravosolution.co.uk\nphone: +44 800 069 8634 / Fax: +44 2070800480\nLive Chat is available via the homepage - https://etenderwales.bravosolution.co.uk.", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en", "cy" ] }, "tenderPeriod": { "endDate": "2025-10-13T12:00:00+01:00" }, "enquiryPeriod": { "endDate": "2025-10-06T17:00:00+01:00" }, "awardPeriod": { "endDate": "2025-11-11T23:59:59+00:00" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 270000, "amount": 225000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "cost", "name": "Price", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Quality", "numbers": [ { "number": 60, "weight": "percentageExact" } ] } ] }, "selectionCriteria": { "criteria": [ { "type": "economic", "description": "As per the tender documentation" }, { "type": "technical", "description": "Tenderers must be a Security Industry Authority (SIA) Approved Contractor and registered with the Approved Contractor Scheme for the full duration of the Contract." } ] }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2025-12-01T00:00:00+00:00", "endDate": "2028-03-31T23:59:59+01:00" }, "hasOptions": true, "options": { "description": "Throughout the Contract Term it may be necessary for WCBC to increase the weekly hours beyond the specified 80 hours (40 hours per warden). This may happen when events are held within the City Centre or if additional support is required by WCBC to support potential security threats, anti-social behaviour or if the PSPO boundary expands. For example, this may include sports events, music events, markets, festivals, or threatening behaviour from members of the public. Please note that the above is not an exhaustive list. \nAt the time of tender Wrexham County Borough Council (WCBC) intends to purchase the service detailed within this tender and its attachments, however, it may be possible that throughout the term of the Contract WCBC receives additional funding that will allow for an increase in service provision / units / or equivalent supplied through this Contract.\nWhere additional funding becomes available, regardless of its source, WCBC may request the successful Tenderer to increase the number of hours and / or personnel supplied through this Contract.\nPlease note that WCBC cannot guarantee that there will be any sort of increase in service provision during the Contract term. At the time of tender all tenderers should submit their offering and pricing structure based off the published documents, not the possibility of additional hours/services being made available. \nThe detail within this section has been included for information purposes only to make tenderers aware of future possibilities. 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The Contractor will provide a reliable, accurate, prompt and dependable service that is helpful and responsive to the needs of the public and Wrexham County Borough Council. The successful Contractor will be expected to provide the Council with two ‘wardens’ for a minimum of 80 hours per week (40 hours per warden). In delivering the service the City Centre Wardens will work collaboratively with partners to identify and diffuse anti-social behaviour (ASB). They will liaise with a range of partners including business owners, door staff and the emergency services to ensure that Wrexham’s City Centre is welcoming and safe to visit. ", "status": "complete", "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "lots": [ { "id": "1", "status": "complete" } ] }, "bids": { "statistics": [ { "id": "1", "measure": "bids", "value": 6, "relatedLot": "1" }, { "id": "2", "measure": "finalStageBids", "value": 6, "relatedLot": "1" }, { "id": "3", "measure": "smeFinalStageBids", "value": 5, "relatedLot": "1" }, { "id": "4", "measure": "vcseFinalStageBids", "value": 0, "relatedLot": "1" } ] }, "awards": [ { "id": "1", "title": "City Centre Wardens", "status": "pending", "date": "2025-11-12T00:00:00+00:00", "value": { "amountGross": 270000, "amount": 225000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "suppliers": [ { "id": "GB-PPON-PDMX-5898-ZRMJ", "name": "CHASE SERVICES GROUP LTD" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79710000", "description": "Security services" } ], "deliveryAddresses": [ { "region": "UKL23", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "standstillPeriod": { "endDate": "2025-11-21T23:59:59+00:00" }, "contractPeriod": { "startDate": "2025-12-01T00:00:00+00:00", "endDate": "2028-03-31T23:59:59+01:00" }, "hasOptions": true, "options": { "description": "Throughout the Contract Term it may be necessary for WCBC to increase the weekly hours beyond the specified 80 hours (40 hours per warden). This may happen when events are held within the City Centre or if additional support is required by WCBC to support potential security threats, anti-social behaviour or if the PSPO boundary expands. For example, this may include sports events, music events, markets, festivals, or threatening behaviour from members of the public. Please note that the above is not an exhaustive list.\nAt the time of tender Wrexham County Borough Council (WCBC) intends to purchase the service detailed within this tender and its attachments, however, it may be possible that throughout the term of the Contract WCBC receives additional funding that will allow for an increase in service provision / units / or equivalent supplied through this Contract.\nWhere additional funding becomes available, regardless of its source, WCBC may request the successful Tenderer to increase the number of hours and / or personnel supplied through this Contract.\nPlease note that WCBC cannot guarantee that there will be any sort of increase in service provision during the Contract term. ." }, "relatedLots": [ "1" ], "documents": [ { "id": "073029-2025", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/073029-2025", "datePublished": "2025-11-12T09:44:08Z", "format": "text/html" } ], "assessmentSummariesDateSent": "2025-11-12T00:00:00+00:00", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2025-11-27T23:59:59+00:00", "status": "scheduled" } ] } ], "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "010406-2026", "tag": [ "award", "contract" ], "date": "2026-02-05T12:02:00Z", "initiationType": "tender", "ocid": "ocds-h6vhtk-05988e", "parties": [ { "name": "Wrexham County Borough Council", "id": "GB-PPON-PJHN-6516-JQNZ", "identifier": { "scheme": "GB-PPON", "id": "PJHN-6516-JQNZ" }, "address": { "streetAddress": "Commissioning Procurement and Contract Management Unit", "locality": "Wrexham", "postalCode": "LL11 1AR", "country": "GB", "countryName": "United Kingdom", "region": "UKL23" }, "contactPoint": { "email": "procurement@wrexham.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" }, { "scheme": "UK_CA_DEVOLVED_REGULATIONS", "id": "GB-WLS", "description": "Welsh devolved regulations apply" } ] } }, { "name": "CHASE SERVICES GROUP LTD", "id": "GB-PPON-PDMX-5898-ZRMJ", "identifier": { "scheme": "GB-PPON", "id": "PDMX-5898-ZRMJ" }, "address": { "streetAddress": "250A High Road", "locality": "Ilford", "postalCode": "IG1 1YS", "country": "GB", "countryName": "United Kingdom", "region": "UKI53" }, "contactPoint": { "email": "info@chasegroup.co.uk" }, "roles": [ "supplier" ], "details": { "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-PPON-PJHN-6516-JQNZ", "name": "Wrexham County Borough Council" }, "tender": { "id": "Proc 24-2712", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Award of Contract for City Centre Wardens in Wrexham", "description": "Wrexham County Borough Council (WCBC) has appointed a sole Contractor to provide a City Centre Warden service. 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They will liaise with a range of partners including business owners, door staff and the emergency services to ensure that Wrexham’s City Centre is welcoming and safe to visit.", "status": "complete", "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "coveredBy": [ "GPA" ], "lots": [ { "id": "1", "status": "complete" } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" } ] }, "awards": [ { "id": "1", "status": "active", "mainProcurementCategory": "services", "suppliers": [ { "id": "GB-PPON-PDMX-5898-ZRMJ", "name": "CHASE SERVICES GROUP LTD" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79710000", "description": "Security services" } ], "deliveryAddresses": [ { "region": "UKL23", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "relatedLots": [ "1" ] } ], "contracts": [ { "id": "1", "awardID": "1", "title": "City Centre Wardens", "status": "active", "period": { "startDate": "2026-02-02T00:00:00+00:00", "endDate": "2028-08-31T23:59:59+01:00" }, "hasOptions": true, "options": { "description": "Throughout the Contract Term it may be necessary for WCBC to increase the weekly hours beyond the specified 80 hours (40 hours per warden). 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This decision was made after additional attempts by the Council to obtain a response/plan from the Contractor (after the previous request issued on 04/03/2026). \nOn 06/05/2026 formal notice of termination was issued to the Contractor, with the Contract formally ending on 31/05/2026.\nThe breach did allow for immediate termination, but the Council decided it was in everyone's best interest to delay termination until the end of the month.", "terminationRationaleClassifications": [ { "id": "breachOfContract" } ], "implementation": { "endDate": "2026-05-31T00:00:00+01:00", "finalValue": { "amountGross": 29415.599999999999, "amount": 24513, "currency": "GBP" }, "performanceFailures": [ { "id": "1", "requirement": "D3.1 a) the Contractor has not remedied the Default to the satisfaction of the Council within twenty (20) Working Days, or such other period as may be specified by the Council, after issue of a notice specifying the Default and requesting it to be remedied.", "description": "On 4th March 2026 the Council notified the Contractor of a number of contractual obligations that Chase Services Group Ltd were failing to deliver through this Contract. This was following on from previous attempts made by the Council to proactively engage with Chase Services Group Ltd to rectify these issues prior to 4th March 2026. \nA remedial plan was requested but one was not received. 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As a result, there is a risk that if the Contract were to continue it would damage the Councils reputation and be of detriment to the public who are the ultimate beneficiaries of the Contracted Service. \nNo remedial plan was received that would address these concerns. 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The Contractor will provide a reliable, accurate, prompt and dependable service that is helpful and responsive to the needs of the public and Wrexham County Borough Council. The successful Contractor will be expected to provide the Council with two ‘wardens’ for a minimum of 80 hours per week (40 hours per warden). In delivering the service the City Centre Wardens will work collaboratively with partners to identify and diffuse anti-social behaviour (ASB). They will liaise with a range of partners including business owners, door staff and the emergency services to ensure that Wrexham’s City Centre is welcoming and safe to visit.", "status": "complete", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79710000", "description": "Security services" } ], "deliveryAddresses": [ { "region": "UKL23", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 270000, "amount": 225000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "mainProcurementCategory": "services", "aboveThreshold": true, "coveredBy": [ "GPA" ], "submissionMethodDetails": "etenderWales Reference:\tProject_ 60110\nitt_119072\nTo access the tender documentation and submit a response to this opportunity, please follow the below instructions.\n1. 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At the time of tender all tenderers should submit their offering and pricing structure based off the published documents, not the possibility of additional hours/services being made available. \nThe detail within this section has been included for information purposes only to make tenderers aware of future possibilities. 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Please note that the above is not an exhaustive list.\nAt the time of tender Wrexham County Borough Council (WCBC) intends to purchase the service detailed within this tender and its attachments, however, it may be possible that throughout the term of the Contract WCBC receives additional funding that will allow for an increase in service provision / units / or equivalent supplied through this Contract.\nWhere additional funding becomes available, regardless of its source, WCBC may request the successful Tenderer to increase the number of hours and / or personnel supplied through this Contract.\nPlease note that WCBC cannot guarantee that there will be any sort of increase in service provision during the Contract term. ." }, "relatedLots": [ "1" ], "documents": [ { "id": "073029-2025", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/073029-2025", "datePublished": "2025-11-12T09:44:08Z", "format": "text/html" } ], "assessmentSummariesDateSent": "2025-11-12T00:00:00+00:00", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2025-11-27T23:59:59+00:00", "status": "scheduled" } ] } ], "contracts": [ { "id": "1", "awardID": "1", "title": "City Centre Wardens", "status": "terminated", "period": { "startDate": "2026-02-02T00:00:00+00:00", "endDate": "2028-08-31T23:59:59+01:00" }, "hasOptions": true, "options": { "description": "Throughout the Contract Term it may be necessary for WCBC to increase the weekly hours beyond the specified 80 hours (40 hours per warden). 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" }, "value": { "amountGross": 270000, "amount": 225000, "currency": "GBP" }, "aboveThreshold": true, "dateSigned": "2026-02-02T00:00:00+00:00", "documents": [ { "id": "010406-2026", "documentType": "contractNotice", "noticeType": "UK7", "description": "Contract details notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/010406-2026", "datePublished": "2026-02-05T12:02:00Z", "format": "text/html" }, { "id": "063052-2026", "documentType": "contractTerminationNotice", "noticeType": "UK11", "description": "Contract termination notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/063052-2026", "datePublished": "2026-07-06T09:07:41+01:00", "format": "text/html" } ], "statusDetails": "As per Section 71(5) of the Procurement Act.\nThe Contract went live on 02/02/2026 following award in November 2025 and on 04/03/2026 the Council notified the Contractor of a number of Contractual obligations that were not being delivered through this Contract. \nThis was following on from previous attempts made by the Council to proactively engage with the Contractor to remedy such breaches and receive necessary assurances. \nFollowing notification by the Council on 04/03/2026, the Council did not receive a plan or any suitable evidence / explanation to its satisfaction that sufficiently addressed the issues raised and as such the Council decided to proceed with Contract Termination in accordance with the terms of the Contract. This decision was made after additional attempts by the Council to obtain a response/plan from the Contractor (after the previous request issued on 04/03/2026). \nOn 06/05/2026 formal notice of termination was issued to the Contractor, with the Contract formally ending on 31/05/2026.\nThe breach did allow for immediate termination, but the Council decided it was in everyone's best interest to delay termination until the end of the month.", "terminationRationaleClassifications": [ { "id": "breachOfContract" } ], "implementation": { "endDate": "2026-05-31T00:00:00+01:00", "finalValue": { "amountGross": 29415.599999999999, "amount": 24513, "currency": "GBP" }, "performanceFailures": [ { "id": "1", "requirement": "D3.1 a) the Contractor has not remedied the Default to the satisfaction of the Council within twenty (20) Working Days, or such other period as may be specified by the Council, after issue of a notice specifying the Default and requesting it to be remedied.", "description": "On 4th March 2026 the Council notified the Contractor of a number of contractual obligations that Chase Services Group Ltd were failing to deliver through this Contract. This was following on from previous attempts made by the Council to proactively engage with Chase Services Group Ltd to rectify these issues prior to 4th March 2026. \nA remedial plan was requested but one was not received. 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As a result, there is a risk that if the Contract were to continue it would damage the Councils reputation and be of detriment to the public who are the ultimate beneficiaries of the Contracted Service. \nNo remedial plan was received that would address these concerns. 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It is expected that the majority of the contracted hours will be delivered in 8 hour slots between Monday and Friday, but there may be instances where the Council needs to vary this or requires weekend working instead. \nTenderers must therefore be willing to work weekends and unsociable hours to support a flexible delivery model as and when requested by the Council. \nIn delivering the service the City Centre Wardens will work collaboratively with partners to identify and diffuse anti-social behaviour (ASB). They will liaise with a range of partners including business owners, door staff and the emergency services to ensure that Wrexham’s City Centre is welcoming and safe to visit.\nThe Service provider will work in partnership with relevant agencies to:\n- Maintain a consistent and approachable presence, building rapport with the public and businesses.\n- Use real-time communication with CCTV and emergency services to respond swiftly to incidents.\n- Participate in multi-agency briefings and patrols, ensuring joined-up working with police, outreach teams, and council officers.\n- Gather and share intelligence, contributing to long-term problem-solving and community resilience.\nFor full details of the tender and service requirements, please refer to the full tender documentation available free of charge via the etenderWales portal." }, { "releaseID": "073029-2025", "releaseDate": "2025-11-12T09:44:08Z", "releaseTag": [ "award", "contract" ], "value": "Wrexham County Borough Council (WCBC) has provisionally appointed a sole Contractor to provide a City Centre Warden service. The Contractor will provide a reliable, accurate, prompt and dependable service that is helpful and responsive to the needs of the public and Wrexham County Borough Council. The successful Contractor will be expected to provide the Council with two ‘wardens’ for a minimum of 80 hours per week (40 hours per warden). In delivering the service the City Centre Wardens will work collaboratively with partners to identify and diffuse anti-social behaviour (ASB). They will liaise with a range of partners including business owners, door staff and the emergency services to ensure that Wrexham’s City Centre is welcoming and safe to visit. " }, { "releaseID": "010406-2026", "releaseDate": "2026-02-05T12:02:00Z", "releaseTag": [ "award", "contract" ], "value": "Wrexham County Borough Council (WCBC) has appointed a sole Contractor to provide a City Centre Warden service. The Contractor will provide a reliable, accurate, prompt and dependable service that is helpful and responsive to the needs of the public and Wrexham County Borough Council. The successful Contractor will be expected to provide the Council with two ‘wardens’ for a minimum of 80 hours per week (40 hours per warden). In delivering the service the City Centre Wardens will work collaboratively with partners to identify and diffuse anti-social behaviour (ASB). They will liaise with a range of partners including business owners, door staff and the emergency services to ensure that Wrexham’s City Centre is welcoming and safe to visit." } ], "status": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "073029-2025", "releaseDate": "2025-11-12T09:44:08Z", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "79710000", "description": "Security services" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "UKL23" } ], "country": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "GB" } ], "countryName": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "United Kingdom" } ] } ], "relatedLot": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "1" } ] } ], "value": { "amountGross": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": 270000 } ], "amount": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": 225000 } ], "currency": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "procurementMethod": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "open" } ], "procurementMethodDetails": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "Open procedure" } ], "mainProcurementCategory": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "services" } ], "aboveThreshold": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": true } ], "coveredBy": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": [ "GPA" ] } ], "submissionMethodDetails": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "etenderWales Reference:\tProject_ 60110\nitt_119072\nTo access the tender documentation and submit a response to this opportunity, please follow the below instructions.\n1. Register your company on the etenderWales portal (this is only required once) - https://etenderwales.bravosolution.co.uk. \nSupplier registration video - https://app.screencast.com/2srN0n260W9nX \n2. Express an Interest in the tender.\nLogin to the portal with the username/password.\nClick the “Open Access PQQs/ITTs” link (These are Invitations to Tender open to any registered supplier).\nClick on the relevant PQQ/ITT to access the content.\nClick the “Express Interest” button in the “Actions” box on the left-hand side of the page.\nThis will move the PQQ/ITT into your “My PQQ/ITTs” page. (This is a secure area reserved for your projects only).\nClick on the PQQ/ITT code, you can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box.\n3. Responding to the tender.\nYou can now choose to “Reply” or “Reject” (please give a reason if rejecting);\nYou can now use the ‘Messages' function to communicate with the buyer and seek any clarification;\nNote the deadline for completion, then follow the onscreen instructions to complete the ITT;\nThere may be a mixture of online and offline actions for you to perform (there is detailed online help available).\n4. Technical Assistance. \nIf you require any further assistance use the online help, or the Bravo etenderWales help desk is available Mon – Fri (8:00 – 18:00) on:\nemail: E-mail: help@bravosolution.co.uk\nphone: +44 800 069 8634 / Fax: +44 2070800480\nLive Chat is available via the homepage - https://etenderwales.bravosolution.co.uk." } ], "submissionTerms": { "electronicSubmissionPolicy": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "allowed" } ], "languages": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": [ "en", "cy" ] } ] }, "tenderPeriod": { "endDate": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "2025-10-13T12:00:00+01:00" } ] }, "enquiryPeriod": { "endDate": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "2025-10-06T17:00:00+01:00" } ] }, "awardPeriod": { "endDate": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "2025-11-11T23:59:59+00:00" } ] }, "lots": [ { "id": "1", "status": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "073029-2025", "releaseDate": "2025-11-12T09:44:08Z", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "value": { "amountGross": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": 270000 } ], "amount": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": 225000 } ], "currency": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "awardCriteria": { "criteria": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": [ { "type": "cost", "name": "Price", "numbers": [ { "number": 40, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Quality", "numbers": [ { "number": 60, "weight": "percentageExact" } ] } ] } ] }, "selectionCriteria": { "criteria": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": [ { "type": "economic", "description": "As per the tender documentation" }, { "type": "technical", "description": "Tenderers must be a Security Industry Authority (SIA) Approved Contractor and registered with the Approved Contractor Scheme for the full duration of the Contract." } ] } ] }, "suitability": { "sme": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": true } ] }, "contractPeriod": { "startDate": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "2025-12-01T00:00:00+00:00" } ], "endDate": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "2028-03-31T23:59:59+01:00" } ] }, "hasOptions": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": true } ], "options": { "description": [ { "releaseID": "055786-2025", "releaseDate": "2025-09-11T12:32:33+01:00", "releaseTag": [ "tender" ], "value": "Throughout the Contract Term it may be necessary for WCBC to increase the weekly hours beyond the specified 80 hours (40 hours per warden). This may happen when events are held within the City Centre or if additional support is required by WCBC to support potential security threats, anti-social behaviour or if the PSPO boundary expands. For example, this may include sports events, music events, markets, festivals, or threatening behaviour from members of the public. Please note that the above is not an exhaustive list. \nAt the time of tender Wrexham County Borough Council (WCBC) intends to purchase the service detailed within this tender and its attachments, however, it may be possible that throughout the term of the Contract WCBC receives additional funding that will allow for an increase in service provision / units / or equivalent supplied through this Contract.\nWhere additional funding becomes available, regardless of its source, WCBC may request the successful Tenderer to increase the number of hours and / or personnel supplied through this Contract.\nPlease note that WCBC cannot guarantee that there will be any sort of increase in service provision during the Contract term. At the time of tender all tenderers should submit their offering and pricing structure based off the published documents, not the possibility of additional hours/services being made available. \nThe detail within this section has been included for information purposes only to make tenderers aware of future possibilities. 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