{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-059780", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-08-03T17:10:27+01:00", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-059780" ], "records": [ { "ocid": "ocds-h6vhtk-059780", "releases": [ { "ocid": "ocds-h6vhtk-059780", "id": "055370-2025", "tag": [ "planning" ], "date": "2025-09-10T12:41:11+01:00", "initiationType": "tender", "parties": [ { "name": "Efficiency East Midlands ", "id": "GB-COH-07762614", "identifier": { "scheme": "GB-COH", "id": "07762614" }, "address": { "streetAddress": "Unit 3 Maisies Way", "locality": "Alfreton", "postalCode": "DE55 2DS", "country": "GB", "countryName": "United Kingdom", "region": "UKF12" }, "contactPoint": { "name": "Mark Stephens", "email": "mark@metaprocurement.org" }, "roles": [ "buyer" ], "details": { "url": "https://metaprocurement.org/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicUndertaking", "description": "Public undertaking" } ] } }, { "name": "Meta Procurement Ltd ", "id": "GB-PPON-PHTC-9381-MRCG", "identifier": { "scheme": "GB-PPON", "id": "PHTC-9381-MRCG" }, "address": { "streetAddress": "Rock Cottage ", "locality": "Nottingham", "postalCode": "NG7 1DE", "country": "GB", "countryName": "United Kingdom", "region": "UKF14" }, "contactPoint": { "name": "Mark Stephens", "email": "mark@metaprocurement.org" }, "roles": [ "procuringEntity" ], "roleDetails": "Framework Management", "details": { "url": "http://WWW.METAPROCUREMENT.ORG" } } ], "buyer": { "id": "GB-COH-07762614", "name": "Efficiency East Midlands" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Preliminary Market Engagement (PME)\nICT Direct: A Whole ICT Services Framework for the UK Public Sector \nEEM 0080\n1. PURPOSE AND OVERVIEW \n1.1 EFFICIENCY EAST MIDLANDS LTD \nEfficiency East Midlands (EEM) is a not-for-profit procurement consortium set up to drive cost and efficiency savings in the public sector. Since 2010, EEM and its members have worked together to deliver comprehensive yet simplified procurement solutions, which offer a wide range of compliant, competitive and high-quality products and services. \nEEM’s vision is to develop a collaborative working approach, which delivers the fullest possible range of organisational, financial and social benefits. \nEEM is working with its partner and Representative, Meta Procurement Ltd, to create a whole ICT Services Framework that provides best possible value and service to our members and the wider public sector.\nWe are pleased to invite interest in the idea of establishing a national framework agreement titled ICT Direct Whole ICT Services Framework for the UK Public Sector. This single-supplier framework will adopt a neutral vendor delivery model, enabling public bodies to access the full range of ICT goods, services, and solutions from end-user devices and licensing, to networks, consultancy, and cloud infrastructure via a compliant and simplified route.\nThe framework will be designed to support transparency of ICT spend across all categories, particularly in areas where pricing is often unclear or complex, such as Microsoft licensing, Azure, DevOps, and cloud consumption models. It will provide public sector organisations with greater clarity and control over their ICT investments while streamlining procurement activity and promoting value for money.\nThis PME exercise is issued in accordance with the Procurement Act 2023 and is not part of a formal procurement process. No organisation will be prejudiced by its response or non-response, and this engagement does not guarantee inclusion in any future procurement activity. However, supplier feedback will play an important role in shaping our requirements and procurement approach.\n2. Background\nThis Preliminary Market Engagement (PME) seeks views from the ICT supply chain ahead of a proposed procurement for a single-supplier neutral vendor framework. The framework will be made available to all UK public sector bodies, including, local authorities, government departments, housing associations, arms-length bodies, educational institutions, and emergency services.\nA core objective of the proposed framework is to increase transparency of ICT procurement, particularly in complex areas such as:\n•\tMicrosoft licensing (e.g. M365, Enterprise Agreements)\n•\tAzure consumption and DevOps tooling\n•\tSubscription-based cloud and SaaS pricing\n•\tThird-party service margins and bundling\nPublic bodies often face challenges in validating these costs, comparing options, and understanding value for money. The neutral vendor model is intended to address these issues through a single, accountable supplier who provides clear, auditable pricing structures, supports fair market access, and delivers expert procurement guidance.\nThis engagement does not form part of a formal procurement process and does not commit the authority to any course of action. The views of suppliers and stakeholders will be used to inform the design of the opportunity and test assumptions prior to publication of the contract notice.\n3. Market Engagement Purpose\nUK public bodies are responsible for procuring a wide range of ICT goods and services to support their operational, digital, and transformation objectives. These include cloud platforms, productivity tools, end-user devices, cyber security, and infrastructure. These are often sourced via a complex web of routes with inconsistent pricing transparency or procurement overhead.\nThere is increasing interest in more strategic and joined-up procurement models, which can offer:\n•\tBetter commercial visibility and control\n•\tAccess to a dynamic supply chain (including SMEs and specialists)\n•\tEfficient call-off and sourcing methods\n•\tAssurance over compliance, risk, and sustainability\n•\tBenchmarking and aggregation of spend insights\nThis neutral vendor model is proposed as a mechanism to achieve these benefits through a single accountable partner acting as a sourcing agent and supplier ecosystem manager.\n4. Proposed Framework Summary\nThe neutral vendor will act as a managed service provider (MSP) or aggregator for public bodies, responsible for the delivery and procurement of:\n•\tICT hardware (e.g. laptops, mobile devices, peripherals, servers)\n•\tSoftware and licensing (e.g. Microsoft, Adobe, antivirus, sector-specific platforms)\n•\tCloud services (e.g. IaaS, PaaS, SaaS including Azure, AWS, M365, DevOps tooling)\n•\tCybersecurity tools and frameworks\n•\tTechnical consultancy and professional services\n•\tImplementation and rollout services\n•\tManaged services and support\n•\tInnovation and emerging technologies (e.g. automation, AI, IoT)\nThe neutral vendor must provide a high-performing digital platform or equivalent service for requisitions, reporting, and audit, ensuring full transparency of supplier selection, cost build-up, and contract status.\n5. Draft Specification \nICT Goods\n•\tEnd-user devices: desktops, laptops, tablets, smartphones, peripherals.\n•\tInfrastructure: servers, storage, networking equipment.\n•\tAccessories and components: monitors, docking stations, cabling, spare parts.\n•\tSpecialist equipment: mobile clinical devices, ruggedised hardware, audio-visual kit.\nSoftware & Licensing\n•\tMicrosoft (inc. Enterprise, CSP, Azure) and other volume licensing programmes.\n•\tOperating systems, security software, productivity suites, line-of-business applications.\n•\tSaaS, PaaS, IaaS offerings.\n•\tLicence optimisation and usage reporting services.\nICT Services\n•\tTechnical consultancy and solution design.\n•\tDeployment and implementation services.\n•\tICT support and managed services (e.g. helpdesk, remote monitoring).\n•\tAsset tagging, imaging, configuration, staging, disposal, and secure recycling.\n•\tData migration, backup, and disaster recovery services.\nCloud, DevOps & Infrastructure\n•\tCloud hosting, storage, and compute capacity (public, private, hybrid).\n•\tDevOps consultancy and tools provisioning.\n•\tNetwork design, delivery, and optimisation.\n•\tSecurity solutions and compliance support (inc. Cyber Essentials, ISO standards).\nStrategic Services\n•\tStrategic ICT reviews and transformation consultancy.\n•\tBudget planning and cost transparency reporting.\n•\tAggregation of demand across organisations.\n•\tSME enablement and supply chain management.\n6. Supplier Input Requested\nWe are inviting potential suppliers to respond to the following:\n•\tTransparency and Value for Money\n•\tHow can a neutral vendor help public bodies understand and benchmark costs in areas where pricing is typically opaque (e.g. Azure consumption, M365, SaaS bundles)?\n•\tWhat models ensure cost clarity and reduce hidden margin or duplication?\n•\tCommercial Model\n•\tWhat is the most appropriate pricing structure for the neutral vendor (e.g. fixed fee, % margin, hybrid)?\n•\tHow can the model be designed to balance sustainability for the vendor with cost transparency for buyers?\n•\tSupplier Ecosystem & Inclusion\n•\tHow can a neutral vendor fairly onboard and manage a diverse, quality-assured supplier network (including SMEs)?\n•\tWhat controls and reporting should be in place to avoid bias or vendor lock-in?\n•\tBuyer Experience & Simplicity\n•\tWhat mechanisms support easy, compliant call-offs for non-technical or low-capacity public sector teams?\n•\tWhat should be included in a service catalogue to make it user-friendly?\n•\tTechnology, Reporting & Assurance\n•\tWhat digital tools/platforms are in use for order capture, supplier interaction, invoicing, and performance tracking?\n•\tHow can this framework provide insight across the public sector to inform strategic procurement decisions?\n7. How to Respond\nPlease respond to the questions in section 6 above and return via email to mark@metaprocurement.org no later than 10th October 2025.\nWe may also invite a selection of respondents to participate in follow-up in one-to-one conversations to explore feedback further.\nPlease note this is not a call for competition or a procurement exercise. Responding to this notice does not guarantee future involvement.\n8. Next Steps and Timeline\nIssue PME – 8th September 2025\nDeadline for Responses 10th October 2025\nFollow-up Supplier Sessions 13th to 17th October\nAnticipated Tender Publication November 2025\nAnticipated Contract Start February 2026\n9. Contact Details\nFor any queries relating to this PME, please contact:\nMark Stephens \nMeta Procurement Ltd on behalf of EEM\nEmail: mark@metaprocurement.org", "dueDate": "2025-10-10T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "055370-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/055370-2025", "datePublished": "2025-09-10T12:41:11+01:00", "format": "text/html" } ] }, "tender": { "id": "EEM0080", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Preliminary Market Engagement ICT Direct A Whole ICT Services Framework for the UK Public Sector", "description": "Whole ICT Services Framework for the UK Public Sector. This single-supplier framework will adopt a neutral vendor delivery model, enabling public bodies to access the full range of ICT goods, services, and solutions from end user devices and licensing, to networks, consultancy, and cloud infrastructure via a compliant and simplified route.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 600000000, "amount": 500000000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "techniques": { "hasFrameworkAgreement": true }, "lots": [ { "id": "1", "contractPeriod": { "startDate": "2026-02-02T00:00:00+00:00", "endDate": "2030-02-01T23:59:59+00:00" }, "status": "planning" } ], "communication": { "futureNoticeDate": "2025-11-03T23:59:59+00:00" }, "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "033914-2026", "tag": [ "tender" ], "date": "2026-04-14T16:19:26+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-059780", "parties": [ { "name": "EFFICIENCY EAST MIDLANDS LIMITED", "id": "GB-COH-07762614", "identifier": { "scheme": "GB-COH", "id": "07762614" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PRXX-3953-HVQM" } ], "address": { "streetAddress": "3 Maisies Way", "locality": "Alfreton", "postalCode": "DE55 2DS", "country": "GB", "countryName": "United Kingdom", "region": "UKF12" }, "contactPoint": { "email": "tenders@eem.org.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } }, { "name": "META PROCUREMENT LTD", "id": "GB-COH-13864148", "identifier": { "scheme": "GB-COH", "id": "13864148" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PHTC-9381-MRCG" } ], "address": { "streetAddress": "The Rock Cottage Peveril Drive", "locality": "Nottingham", "postalCode": "NG7 1DE", "country": "GB", "countryName": "United Kingdom", "region": "UKF14" }, "contactPoint": { "email": "contact@metaprocurement.org" }, "roles": [ "procuringEntity", "processContactPoint" ], "roleDetails": "Lead agent", "details": { "url": "http://www.metaprocurement.org" } } ], "buyer": { "id": "GB-COH-07762614", "name": "EFFICIENCY EAST MIDLANDS LIMITED" }, "tender": { "id": "EEM 0080", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Neutral Vendor for ICT Procurement", "description": "EEM is seeking to set up a framework arrangement with a single provider capable of operating a large-scale, neutral ICT procurement and supply chain management function across the full scope of this Framework Agreement.\nThis procurement will establish a single-supplier framework, in accordance with Section 45(4)(a) of the Procurement Act 2023. EEM has concluded, based on market analysis, statutory considerations and PME feedback, that a single neutral vendor is the only proportionate and effective model capable of delivering the full scope of ICT requirements defined in this document.\nThis approach is justified on the following grounds:\nA.\tInteroperability and Whole-ICT Lifecycle Integration\nICT procurement across the public sector is currently fragmented. Complex interdependencies between hardware, licensing, cloud consumption, cybersecurity, networks and managed services require a single entity to coordinate supply, ensure compatibility, and provide end-to-end assurance.\nA multi-supplier framework would not achieve these outcomes, and would increase the risk of:\n•\tconflicting supplier commercial incentives\n•\tinconsistent technical standards\n•\tfragmented support arrangements\nB.\tTransparency and Spend Control\nPublic bodies consistently reported that pricing for software licensing, cloud consumption, and associated services is often opaque and difficult to benchmark. The single-supplier Neutral Vendor model is required to:\n•\teliminate hidden margins and bundled charges\n•\tensure transparent, open-book pricing\n•\tprovide uniform reporting and governance\n•\tsupport PA23 transparency duties under Sections 69-95\nC.\tAggregation and Economies of Scale\nA single supplier is required to centralise:\n•\tdemand aggregation\n•\tvolume discounting\n•\tsupply chain optimisation\n•\tconsolidated OEM negotiation\nThese benefits cannot be achieved with a multi-provider arrangement.\nD.\tSME Enablement and Fair Access\nEvidence from Preliminary Market Engagement confirmed that SMEs find it difficult to engage directly with large ICT procurements.\nA neutral vendor enables:\n•\tstructured and fair onboarding\n•\ttransparent subcontracting workflows\n•\tincreased SME participation\n•\telimination of reseller-dominated routes\nThis directly supports government objectives on SME inclusion.\nE.\tRisk Management and Compliance\nThe Neutral Vendor model mitigates:\n•\tinconsistent supplier compliance\n•\tunmanaged subcontracting\n•\tvariable licensing and cybersecurity standards\nBy providing a single accountable entity, the model supports:\n•\tcompliance with the Procurement Act 2023\n•\tCyber Essentials/ISO 27001 assurance\nBased on PME responses, market analysis and the statutory requirements of the Procurement Act 2023, a single neutral vendor framework is considered the only proportionate and effective commercial structure capable of delivering the scope of this Framework Agreement.\nThis Framework does not establish a traditional ICT reseller or managed service delivery model. The appointed supplier must operate as a neutral procurement intermediary, with all sourcing decisions made transparently and without bias towards any proprietary or internally delivered services. The Neutral Vendor will act as the sole contracting entity for all purchases under the Framework, with all supply chain arrangements managed on a back-to-back basis.\nThe objectives of the framework are:\nObjective 0: Provide an outsourced ICT procurement function delivering compliant sourcing, commercial governance, benchmarking and transparent access to the ICT supply market.\nObjective 1: Provide a comprehensive range of ICT products and services, including niche suppliers, enabling public sector buyers to procure the latest technology solutions.\nObjective 2: Ensure competitive pricing through transparent cost structures and negotiated discounts, offering value for money for public sector bodies.\nObjective 3: Facilitate the redistribution of vendor incentives (e.g., rebates, kickbacks) back to the Buyer in a fair, transparent, and legally compliant manner.\nObjective 4: Offer flexible and scalable ICT solutions, ensuring buyers can select the most appropriate technology to meet their needs.\nObjective 5: Ensure all products and services comply with relevant standards and regulations, including the Procurement Act 2023, NHS standards, and sector-specific compliance requirements.\nThe scope of this procurement is for the providers of ICT goods and services. The themes, product and services are set out in the Scope and Specification section of this document. EEM considers this framework will help:\n•\tenable EEM members, whether existing or future, and the wider public sector to procure services provided by ICT providers in an efficient and compliant way.\n•\tprovide access to a vetted list of suppliers, reducing the le and effort needed to conduct individual procurements.\n•\tensure that all purchases meet legal and regulatory requirements, such as the Procurement Act 2023.\n•\tprovide better value to the buyer by creating a fairer and more efficient supply chain, whilst consolidating purchasing power to negotiate better pricing and terms.\n•\tprovide clear, pre-negotiated pricing structures, enabling buyers to achieve greater value for money.\n•\tprovide diverse ICT needs, including hardware, software, services, and niche products, allowing buyers to source everything from a single framework.\n•\tensure access to cutting-edge and specialised technology, such as IoT solutions and green ICT initiatives.\n•\tallows buyers to better scale their ICT purchases in line with changing requirements, from small upgrades to large-scale projects.\n•\tEncourages greater innovation and quality by providing access to innovative products and services, including from niche vendors, ensuring buyers can procure the latest technology.\n•\tpromoting competition among suppliers, driving higher quality standards.\n•\tReducing procurement risks by offering contracts with established suppliers that adhere to framework terms and conditions.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 600000000, "amount": 500000000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "Stage\t\tDescription\t\tDate\nPreliminary Market Engagement Notice Published \tICT Procurement - Whole ICT Goods and Services to Support Public Sector Transformation, Innovation, and Digital Delivery\nEEM 0080\t8th September 2025 \nDeadline for PME Responses \tResponse to PME questions\t10th October 2025\nPME Supplier Engagement Sessions\tEngagement sessions to help inform the development of this procurement\t13th - 17th October 2025 \nPublication of PSQ Notice \tPSQ issued to Bidders.\t14th April 2026\nDeadline for PSQ Clarifications \tDeadline for submission of clarification questions\t28th April 2026\nPSQ Bidder Response Date \tTime and date by which Bidders must submit their PSQ in the required format.\t23:59hrs \n12th May 2026\nPSQ Evaluation Period \tPeriod when PSQs will be evaluated.\t13th May - \n20th May 2026\nNotification of PSQ Outcome \tNotification to suppliers of outcome; shortlisted suppliers invited to ITT\t21st May 2026 \nPublication of Tender Notice \tITT issued to Bidders.\t22nd May 2026\nDeadline for Clarification Questions \tBidders may ask questions on the ITT up until the deadline.\t12th June 2026\nITT clarification questions and answers\tDate by which EEM will respond to all questions \t19th June 2026 \nITT Bidder Response Date\tTime and date by which Bidders must submit their Bids in the required format.\t23:59 hrs\n26th June 2026 \nITT Bid Evaluation Stage\tPeriod when Bids will be evaluated.\t29th June - \n10th July 2026\nModeration / Final Scoring\tThe date by which the EEM will aim to select the Preferred Bidder.\tMid July 2026\nBidder(s) notification of evaluation outcome / Standstill\tFollowing selection of the Preferred Bidder, EEM will notify all Bidders of the outcome of the evaluation and its intention to award the contract.\nA Contract Award Notice will then be published in accordance with the Procurement Act 2023. 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PURPOSE AND OVERVIEW \n1.1 EFFICIENCY EAST MIDLANDS LTD \nEfficiency East Midlands (EEM) is a not-for-profit procurement consortium set up to drive cost and efficiency savings in the public sector. Since 2010, EEM and its members have worked together to deliver comprehensive yet simplified procurement solutions, which offer a wide range of compliant, competitive and high-quality products and services. \nEEM’s vision is to develop a collaborative working approach, which delivers the fullest possible range of organisational, financial and social benefits. \nEEM is working with its partner and Representative, Meta Procurement Ltd, to create a whole ICT Services Framework that provides best possible value and service to our members and the wider public sector.\nWe are pleased to invite interest in the idea of establishing a national framework agreement titled ICT Direct Whole ICT Services Framework for the UK Public Sector. This single-supplier framework will adopt a neutral vendor delivery model, enabling public bodies to access the full range of ICT goods, services, and solutions from end-user devices and licensing, to networks, consultancy, and cloud infrastructure via a compliant and simplified route.\nThe framework will be designed to support transparency of ICT spend across all categories, particularly in areas where pricing is often unclear or complex, such as Microsoft licensing, Azure, DevOps, and cloud consumption models. It will provide public sector organisations with greater clarity and control over their ICT investments while streamlining procurement activity and promoting value for money.\nThis PME exercise is issued in accordance with the Procurement Act 2023 and is not part of a formal procurement process. No organisation will be prejudiced by its response or non-response, and this engagement does not guarantee inclusion in any future procurement activity. However, supplier feedback will play an important role in shaping our requirements and procurement approach.\n2. Background\nThis Preliminary Market Engagement (PME) seeks views from the ICT supply chain ahead of a proposed procurement for a single-supplier neutral vendor framework. The framework will be made available to all UK public sector bodies, including, local authorities, government departments, housing associations, arms-length bodies, educational institutions, and emergency services.\nA core objective of the proposed framework is to increase transparency of ICT procurement, particularly in complex areas such as:\n•\tMicrosoft licensing (e.g. M365, Enterprise Agreements)\n•\tAzure consumption and DevOps tooling\n•\tSubscription-based cloud and SaaS pricing\n•\tThird-party service margins and bundling\nPublic bodies often face challenges in validating these costs, comparing options, and understanding value for money. The neutral vendor model is intended to address these issues through a single, accountable supplier who provides clear, auditable pricing structures, supports fair market access, and delivers expert procurement guidance.\nThis engagement does not form part of a formal procurement process and does not commit the authority to any course of action. The views of suppliers and stakeholders will be used to inform the design of the opportunity and test assumptions prior to publication of the contract notice.\n3. Market Engagement Purpose\nUK public bodies are responsible for procuring a wide range of ICT goods and services to support their operational, digital, and transformation objectives. These include cloud platforms, productivity tools, end-user devices, cyber security, and infrastructure. These are often sourced via a complex web of routes with inconsistent pricing transparency or procurement overhead.\nThere is increasing interest in more strategic and joined-up procurement models, which can offer:\n•\tBetter commercial visibility and control\n•\tAccess to a dynamic supply chain (including SMEs and specialists)\n•\tEfficient call-off and sourcing methods\n•\tAssurance over compliance, risk, and sustainability\n•\tBenchmarking and aggregation of spend insights\nThis neutral vendor model is proposed as a mechanism to achieve these benefits through a single accountable partner acting as a sourcing agent and supplier ecosystem manager.\n4. Proposed Framework Summary\nThe neutral vendor will act as a managed service provider (MSP) or aggregator for public bodies, responsible for the delivery and procurement of:\n•\tICT hardware (e.g. laptops, mobile devices, peripherals, servers)\n•\tSoftware and licensing (e.g. Microsoft, Adobe, antivirus, sector-specific platforms)\n•\tCloud services (e.g. IaaS, PaaS, SaaS including Azure, AWS, M365, DevOps tooling)\n•\tCybersecurity tools and frameworks\n•\tTechnical consultancy and professional services\n•\tImplementation and rollout services\n•\tManaged services and support\n•\tInnovation and emerging technologies (e.g. automation, AI, IoT)\nThe neutral vendor must provide a high-performing digital platform or equivalent service for requisitions, reporting, and audit, ensuring full transparency of supplier selection, cost build-up, and contract status.\n5. Draft Specification \nICT Goods\n•\tEnd-user devices: desktops, laptops, tablets, smartphones, peripherals.\n•\tInfrastructure: servers, storage, networking equipment.\n•\tAccessories and components: monitors, docking stations, cabling, spare parts.\n•\tSpecialist equipment: mobile clinical devices, ruggedised hardware, audio-visual kit.\nSoftware & Licensing\n•\tMicrosoft (inc. Enterprise, CSP, Azure) and other volume licensing programmes.\n•\tOperating systems, security software, productivity suites, line-of-business applications.\n•\tSaaS, PaaS, IaaS offerings.\n•\tLicence optimisation and usage reporting services.\nICT Services\n•\tTechnical consultancy and solution design.\n•\tDeployment and implementation services.\n•\tICT support and managed services (e.g. helpdesk, remote monitoring).\n•\tAsset tagging, imaging, configuration, staging, disposal, and secure recycling.\n•\tData migration, backup, and disaster recovery services.\nCloud, DevOps & Infrastructure\n•\tCloud hosting, storage, and compute capacity (public, private, hybrid).\n•\tDevOps consultancy and tools provisioning.\n•\tNetwork design, delivery, and optimisation.\n•\tSecurity solutions and compliance support (inc. Cyber Essentials, ISO standards).\nStrategic Services\n•\tStrategic ICT reviews and transformation consultancy.\n•\tBudget planning and cost transparency reporting.\n•\tAggregation of demand across organisations.\n•\tSME enablement and supply chain management.\n6. Supplier Input Requested\nWe are inviting potential suppliers to respond to the following:\n•\tTransparency and Value for Money\n•\tHow can a neutral vendor help public bodies understand and benchmark costs in areas where pricing is typically opaque (e.g. Azure consumption, M365, SaaS bundles)?\n•\tWhat models ensure cost clarity and reduce hidden margin or duplication?\n•\tCommercial Model\n•\tWhat is the most appropriate pricing structure for the neutral vendor (e.g. fixed fee, % margin, hybrid)?\n•\tHow can the model be designed to balance sustainability for the vendor with cost transparency for buyers?\n•\tSupplier Ecosystem & Inclusion\n•\tHow can a neutral vendor fairly onboard and manage a diverse, quality-assured supplier network (including SMEs)?\n•\tWhat controls and reporting should be in place to avoid bias or vendor lock-in?\n•\tBuyer Experience & Simplicity\n•\tWhat mechanisms support easy, compliant call-offs for non-technical or low-capacity public sector teams?\n•\tWhat should be included in a service catalogue to make it user-friendly?\n•\tTechnology, Reporting & Assurance\n•\tWhat digital tools/platforms are in use for order capture, supplier interaction, invoicing, and performance tracking?\n•\tHow can this framework provide insight across the public sector to inform strategic procurement decisions?\n7. How to Respond\nPlease respond to the questions in section 6 above and return via email to mark@metaprocurement.org no later than 10th October 2025.\nWe may also invite a selection of respondents to participate in follow-up in one-to-one conversations to explore feedback further.\nPlease note this is not a call for competition or a procurement exercise. Responding to this notice does not guarantee future involvement.\n8. Next Steps and Timeline\nIssue PME – 8th September 2025\nDeadline for Responses 10th October 2025\nFollow-up Supplier Sessions 13th to 17th October\nAnticipated Tender Publication November 2025\nAnticipated Contract Start February 2026\n9. Contact Details\nFor any queries relating to this PME, please contact:\nMark Stephens \nMeta Procurement Ltd on behalf of EEM\nEmail: mark@metaprocurement.org", "dueDate": "2025-10-10T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "055370-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/055370-2025", "datePublished": "2025-09-10T12:41:11+01:00", "format": "text/html" } ] }, "tender": { "id": "EEM0080", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Neutral Vendor for ICT Procurement", "description": "This procurement has established a single-supplier framework, in accordance with Section 45(4)(a) of the Procurement Act 2023. 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"releaseTag": [ "planning" ], "value": "Preliminary Market Engagement (PME)\nICT Direct: A Whole ICT Services Framework for the UK Public Sector \nEEM 0080\n1. PURPOSE AND OVERVIEW \n1.1 EFFICIENCY EAST MIDLANDS LTD \nEfficiency East Midlands (EEM) is a not-for-profit procurement consortium set up to drive cost and efficiency savings in the public sector. Since 2010, EEM and its members have worked together to deliver comprehensive yet simplified procurement solutions, which offer a wide range of compliant, competitive and high-quality products and services. \nEEM’s vision is to develop a collaborative working approach, which delivers the fullest possible range of organisational, financial and social benefits. \nEEM is working with its partner and Representative, Meta Procurement Ltd, to create a whole ICT Services Framework that provides best possible value and service to our members and the wider public sector.\nWe are pleased to invite interest in the idea of establishing a national framework agreement titled ICT Direct Whole ICT Services Framework for the UK Public Sector. This single-supplier framework will adopt a neutral vendor delivery model, enabling public bodies to access the full range of ICT goods, services, and solutions from end-user devices and licensing, to networks, consultancy, and cloud infrastructure via a compliant and simplified route.\nThe framework will be designed to support transparency of ICT spend across all categories, particularly in areas where pricing is often unclear or complex, such as Microsoft licensing, Azure, DevOps, and cloud consumption models. It will provide public sector organisations with greater clarity and control over their ICT investments while streamlining procurement activity and promoting value for money.\nThis PME exercise is issued in accordance with the Procurement Act 2023 and is not part of a formal procurement process. No organisation will be prejudiced by its response or non-response, and this engagement does not guarantee inclusion in any future procurement activity. However, supplier feedback will play an important role in shaping our requirements and procurement approach.\n2. Background\nThis Preliminary Market Engagement (PME) seeks views from the ICT supply chain ahead of a proposed procurement for a single-supplier neutral vendor framework. The framework will be made available to all UK public sector bodies, including, local authorities, government departments, housing associations, arms-length bodies, educational institutions, and emergency services.\nA core objective of the proposed framework is to increase transparency of ICT procurement, particularly in complex areas such as:\n•\tMicrosoft licensing (e.g. M365, Enterprise Agreements)\n•\tAzure consumption and DevOps tooling\n•\tSubscription-based cloud and SaaS pricing\n•\tThird-party service margins and bundling\nPublic bodies often face challenges in validating these costs, comparing options, and understanding value for money. The neutral vendor model is intended to address these issues through a single, accountable supplier who provides clear, auditable pricing structures, supports fair market access, and delivers expert procurement guidance.\nThis engagement does not form part of a formal procurement process and does not commit the authority to any course of action. The views of suppliers and stakeholders will be used to inform the design of the opportunity and test assumptions prior to publication of the contract notice.\n3. Market Engagement Purpose\nUK public bodies are responsible for procuring a wide range of ICT goods and services to support their operational, digital, and transformation objectives. These include cloud platforms, productivity tools, end-user devices, cyber security, and infrastructure. These are often sourced via a complex web of routes with inconsistent pricing transparency or procurement overhead.\nThere is increasing interest in more strategic and joined-up procurement models, which can offer:\n•\tBetter commercial visibility and control\n•\tAccess to a dynamic supply chain (including SMEs and specialists)\n•\tEfficient call-off and sourcing methods\n•\tAssurance over compliance, risk, and sustainability\n•\tBenchmarking and aggregation of spend insights\nThis neutral vendor model is proposed as a mechanism to achieve these benefits through a single accountable partner acting as a sourcing agent and supplier ecosystem manager.\n4. Proposed Framework Summary\nThe neutral vendor will act as a managed service provider (MSP) or aggregator for public bodies, responsible for the delivery and procurement of:\n•\tICT hardware (e.g. laptops, mobile devices, peripherals, servers)\n•\tSoftware and licensing (e.g. Microsoft, Adobe, antivirus, sector-specific platforms)\n•\tCloud services (e.g. IaaS, PaaS, SaaS including Azure, AWS, M365, DevOps tooling)\n•\tCybersecurity tools and frameworks\n•\tTechnical consultancy and professional services\n•\tImplementation and rollout services\n•\tManaged services and support\n•\tInnovation and emerging technologies (e.g. automation, AI, IoT)\nThe neutral vendor must provide a high-performing digital platform or equivalent service for requisitions, reporting, and audit, ensuring full transparency of supplier selection, cost build-up, and contract status.\n5. Draft Specification \nICT Goods\n•\tEnd-user devices: desktops, laptops, tablets, smartphones, peripherals.\n•\tInfrastructure: servers, storage, networking equipment.\n•\tAccessories and components: monitors, docking stations, cabling, spare parts.\n•\tSpecialist equipment: mobile clinical devices, ruggedised hardware, audio-visual kit.\nSoftware & Licensing\n•\tMicrosoft (inc. Enterprise, CSP, Azure) and other volume licensing programmes.\n•\tOperating systems, security software, productivity suites, line-of-business applications.\n•\tSaaS, PaaS, IaaS offerings.\n•\tLicence optimisation and usage reporting services.\nICT Services\n•\tTechnical consultancy and solution design.\n•\tDeployment and implementation services.\n•\tICT support and managed services (e.g. helpdesk, remote monitoring).\n•\tAsset tagging, imaging, configuration, staging, disposal, and secure recycling.\n•\tData migration, backup, and disaster recovery services.\nCloud, DevOps & Infrastructure\n•\tCloud hosting, storage, and compute capacity (public, private, hybrid).\n•\tDevOps consultancy and tools provisioning.\n•\tNetwork design, delivery, and optimisation.\n•\tSecurity solutions and compliance support (inc. Cyber Essentials, ISO standards).\nStrategic Services\n•\tStrategic ICT reviews and transformation consultancy.\n•\tBudget planning and cost transparency reporting.\n•\tAggregation of demand across organisations.\n•\tSME enablement and supply chain management.\n6. Supplier Input Requested\nWe are inviting potential suppliers to respond to the following:\n•\tTransparency and Value for Money\n•\tHow can a neutral vendor help public bodies understand and benchmark costs in areas where pricing is typically opaque (e.g. Azure consumption, M365, SaaS bundles)?\n•\tWhat models ensure cost clarity and reduce hidden margin or duplication?\n•\tCommercial Model\n•\tWhat is the most appropriate pricing structure for the neutral vendor (e.g. fixed fee, % margin, hybrid)?\n•\tHow can the model be designed to balance sustainability for the vendor with cost transparency for buyers?\n•\tSupplier Ecosystem & Inclusion\n•\tHow can a neutral vendor fairly onboard and manage a diverse, quality-assured supplier network (including SMEs)?\n•\tWhat controls and reporting should be in place to avoid bias or vendor lock-in?\n•\tBuyer Experience & Simplicity\n•\tWhat mechanisms support easy, compliant call-offs for non-technical or low-capacity public sector teams?\n•\tWhat should be included in a service catalogue to make it user-friendly?\n•\tTechnology, Reporting & Assurance\n•\tWhat digital tools/platforms are in use for order capture, supplier interaction, invoicing, and performance tracking?\n•\tHow can this framework provide insight across the public sector to inform strategic procurement decisions?\n7. How to Respond\nPlease respond to the questions in section 6 above and return via email to mark@metaprocurement.org no later than 10th October 2025.\nWe may also invite a selection of respondents to participate in follow-up in one-to-one conversations to explore feedback further.\nPlease note this is not a call for competition or a procurement exercise. Responding to this notice does not guarantee future involvement.\n8. Next Steps and Timeline\nIssue PME – 8th September 2025\nDeadline for Responses 10th October 2025\nFollow-up Supplier Sessions 13th to 17th October\nAnticipated Tender Publication November 2025\nAnticipated Contract Start February 2026\n9. Contact Details\nFor any queries relating to this PME, please contact:\nMark Stephens \nMeta Procurement Ltd on behalf of EEM\nEmail: mark@metaprocurement.org" } ], "dueDate": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "2025-10-10T23:59:59+01:00" } ], "status": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "scheduled" } ] } ], "documents": [ { "id": "055370-2025", "documentType": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "marketEngagementNotice" } ], "noticeType": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "UK2" } ], "description": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "Preliminary market engagement notice on Find a Tender" } ], "url": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "https://www.find-tender.service.gov.uk/Notice/055370-2025" } ], "datePublished": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "2025-09-10T12:41:11+01:00" } ], "format": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "text/html" } ] } ] }, "tender": { "id": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "EEM0080" }, { "releaseID": "033914-2026", "releaseDate": "2026-04-14T16:19:26+01:00", "releaseTag": [ "tender" ], "value": "EEM 0080" }, { "releaseID": "073393-2026", "releaseDate": "2026-08-03T17:10:27+01:00", "releaseTag": [ "award", "contract" ], "value": "EEM0080" } ], "legalBasis": { "id": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "Preliminary Market Engagement ICT Direct A Whole ICT Services Framework for the UK Public Sector" }, { "releaseID": "033914-2026", "releaseDate": "2026-04-14T16:19:26+01:00", "releaseTag": [ "tender" ], "value": "Neutral Vendor for ICT Procurement" } ], "description": [ { "releaseID": "055370-2025", "releaseDate": "2025-09-10T12:41:11+01:00", "releaseTag": [ "planning" ], "value": "Whole ICT Services Framework for the UK Public Sector. This single-supplier framework will adopt a neutral vendor delivery model, enabling public bodies to access the full range of ICT goods, services, and solutions from end user devices and licensing, to networks, consultancy, and cloud infrastructure via a compliant and simplified route." }, { "releaseID": "033914-2026", "releaseDate": "2026-04-14T16:19:26+01:00", "releaseTag": [ "tender" ], "value": "EEM is seeking to set up a framework arrangement with a single provider capable of operating a large-scale, neutral ICT procurement and supply chain management function across the full scope of this Framework Agreement.\nThis procurement will establish a single-supplier framework, in accordance with Section 45(4)(a) of the Procurement Act 2023. EEM has concluded, based on market analysis, statutory considerations and PME feedback, that a single neutral vendor is the only proportionate and effective model capable of delivering the full scope of ICT requirements defined in this document.\nThis approach is justified on the following grounds:\nA.\tInteroperability and Whole-ICT Lifecycle Integration\nICT procurement across the public sector is currently fragmented. Complex interdependencies between hardware, licensing, cloud consumption, cybersecurity, networks and managed services require a single entity to coordinate supply, ensure compatibility, and provide end-to-end assurance.\nA multi-supplier framework would not achieve these outcomes, and would increase the risk of:\n•\tconflicting supplier commercial incentives\n•\tinconsistent technical standards\n•\tfragmented support arrangements\nB.\tTransparency and Spend Control\nPublic bodies consistently reported that pricing for software licensing, cloud consumption, and associated services is often opaque and difficult to benchmark. The single-supplier Neutral Vendor model is required to:\n•\teliminate hidden margins and bundled charges\n•\tensure transparent, open-book pricing\n•\tprovide uniform reporting and governance\n•\tsupport PA23 transparency duties under Sections 69-95\nC.\tAggregation and Economies of Scale\nA single supplier is required to centralise:\n•\tdemand aggregation\n•\tvolume discounting\n•\tsupply chain optimisation\n•\tconsolidated OEM negotiation\nThese benefits cannot be achieved with a multi-provider arrangement.\nD.\tSME Enablement and Fair Access\nEvidence from Preliminary Market Engagement confirmed that SMEs find it difficult to engage directly with large ICT procurements.\nA neutral vendor enables:\n•\tstructured and fair onboarding\n•\ttransparent subcontracting workflows\n•\tincreased SME participation\n•\telimination of reseller-dominated routes\nThis directly supports government objectives on SME inclusion.\nE.\tRisk Management and Compliance\nThe Neutral Vendor model mitigates:\n•\tinconsistent supplier compliance\n•\tunmanaged subcontracting\n•\tvariable licensing and cybersecurity standards\nBy providing a single accountable entity, the model supports:\n•\tcompliance with the Procurement Act 2023\n•\tCyber Essentials/ISO 27001 assurance\nBased on PME responses, market analysis and the statutory requirements of the Procurement Act 2023, a single neutral vendor framework is considered the only proportionate and effective commercial structure capable of delivering the scope of this Framework Agreement.\nThis Framework does not establish a traditional ICT reseller or managed service delivery model. The appointed supplier must operate as a neutral procurement intermediary, with all sourcing decisions made transparently and without bias towards any proprietary or internally delivered services. The Neutral Vendor will act as the sole contracting entity for all purchases under the Framework, with all supply chain arrangements managed on a back-to-back basis.\nThe objectives of the framework are:\nObjective 0: Provide an outsourced ICT procurement function delivering compliant sourcing, commercial governance, benchmarking and transparent access to the ICT supply market.\nObjective 1: Provide a comprehensive range of ICT products and services, including niche suppliers, enabling public sector buyers to procure the latest technology solutions.\nObjective 2: Ensure competitive pricing through transparent cost structures and negotiated discounts, offering value for money for public sector bodies.\nObjective 3: Facilitate the redistribution of vendor incentives (e.g., rebates, kickbacks) back to the Buyer in a fair, transparent, and legally compliant manner.\nObjective 4: Offer flexible and scalable ICT solutions, ensuring buyers can select the most appropriate technology to meet their needs.\nObjective 5: Ensure all products and services comply with relevant standards and regulations, including the Procurement Act 2023, NHS standards, and sector-specific compliance requirements.\nThe scope of this procurement is for the providers of ICT goods and services. The themes, product and services are set out in the Scope and Specification section of this document. EEM considers this framework will help:\n•\tenable EEM members, whether existing or future, and the wider public sector to procure services provided by ICT providers in an efficient and compliant way.\n•\tprovide access to a vetted list of suppliers, reducing the le and effort needed to conduct individual procurements.\n•\tensure that all purchases meet legal and regulatory requirements, such as the Procurement Act 2023.\n•\tprovide better value to the buyer by creating a fairer and more efficient supply chain, whilst consolidating purchasing power to negotiate better pricing and terms.\n•\tprovide clear, pre-negotiated pricing structures, enabling buyers to achieve greater value for money.\n•\tprovide diverse ICT needs, including hardware, software, services, and niche products, allowing buyers to source everything from a single framework.\n•\tensure access to cutting-edge and specialised technology, such as IoT solutions and green ICT initiatives.\n•\tallows buyers to better scale their ICT purchases in line with changing requirements, from small upgrades to large-scale projects.\n•\tEncourages greater innovation and quality by providing access to innovative products and services, including from niche vendors, ensuring buyers can procure the latest technology.\n•\tpromoting competition among suppliers, driving higher quality standards.\n•\tReducing procurement risks by offering contracts with established suppliers that adhere to framework terms and conditions." }, { "releaseID": "073393-2026", "releaseDate": "2026-08-03T17:10:27+01:00", "releaseTag": [ "award", "contract" ], "value": "This procurement has established a single-supplier framework, in accordance with Section 45(4)(a) of the Procurement Act 2023. 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