{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-05839d", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-02-24T11:06:32Z", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-05839d" ], "records": [ { "ocid": "ocds-h6vhtk-05839d", "releases": [ { "ocid": "ocds-h6vhtk-05839d", "id": "047018-2025", "date": "2025-08-07T16:02:16+01:00", "tag": [ "planning" ], "description": "Please note that this information is indicative only. All factors may change up to the point of the formal procurement process and should not be relied upon as exact data at this stage. The Commissioner is not bound to comply with responses to this market testing and is also not bound to follow up with any procurement process.\nPlease note that registration at this event does not count as registration for the full procurement process, which will be separately advertised via the Find a Tender website.\nInterested providers will need to respond to the full procurement process if/when advertised, whether they attend the Market Engagement Event or not, or any subsequent market engagement event the Commissioner may decide to run and should not rely on their response to this EoI.\nAll information shared by providers is deemed to be non-confidential.", "initiationType": "tender", "tender": { "id": "ocds-h6vhtk-05839d", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Prior Information Notice for the Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)", "status": "planned", "classification": { "scheme": "CPV", "id": "85100000", "description": "Health services" }, "mainProcurementCategory": "services", "description": "NHS Midlands & Lancashire Commissioning Support Unit (ML) on behalf of the Commissioner, NHS Staffordshire and Stoke-on-Trent Integrated Care Board (SSOT ICB), invites providers to attend a 'Market Engagement Event' which will inform the market and guide the Commissioner's intentions for future procurement of Wheelchair Services. \nThis advertisement is for market testing only, to gauge market interest and influence future commissioning and procurement direction. This advertisement is issued under the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023. \nThe Commissioner is seeking Expressions of Interest (EoIs) to attend the market engagement event, from potential providers that are suitably qualified and experienced in delivering Wheelchair Services.", "value": { "amount": 13650000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "NHS Midlands & Lancashire Commissioning Support Unit (ML) on behalf of the Commissioner, NHS Staffordshire and Stoke-on-Trent Integrated Care Board (SSOT ICB), invites providers to attend a 'Market Engagement Event' which will inform the market and guide the Commissioner's intentions for future procurement of Wheelchair Services. \nThis advertisement is for market testing only, to gauge market interest and help influence future commissioning and procurement direction. This advertisement is issued under the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023. \nThe Commissioner is seeking Expressions of Interest (EoIs) to attend the market engagement event, from potential providers that are suitably qualified and experienced in delivering Wheelchair Services. \nAbout the Procurement \nThe aim of the Wheelchair Service is to maximise mobility and independence, and improve the quality of life for Service Users, their families and carers - through access to appropriate assessment, provision, and maintenance of wheelchairs and associated equipment. \nStaffordshire and Stoke-on-Trent have a combined population of approximately 1.2 million with demographic diversity represented across urban, rural, and semi-rural communities.   \nThe provider shall deliver a high standard service experience for users, and support: \nAdults, young people and children with long-term mobility needs \nComplex neurological and musculoskeletal conditions \nTransitional care needs from paediatrics to adult services \nData on service utilisation, referral patterns, and unmet need (e.g., from JSNAs, CHC panels) should inform ongoing service improvement \nThe provider would: \nProvide equitable, timely access to appropriate wheelchair services for eligible children, young people and adults, openly communicate updates, issues and time frames to the referrer as well as the Service Users. \nDeliver a comprehensive, needs-based assessment, equipment provision and review process. \nSupport independence, participation, and wellbeing through person-centred NHS equipment solutions. \nPromote sustainability and value for money through effective repair, maintenance, and reuse of NHS equipment. \nThe current contracting arrangements are due to expire on 31st March 2026. \nThe new contract is expected to start on 1st April 2026 and will initially run for 3 years. \nThere is an option to extend the contract for up to an additional 2 years. \nThe estimated value of the contract is approximately £2,730,000 per year with an annual NHS inflation uplift, less an efficiency reduction, applied from 2027/28 for the remaining duration of the contract . If the full 5-year term (including extensions) is used, the total contract value would be around £13,650,000. \nIt is the Commissioner's intention, at this stage, that this service will be commissioned via a competitive process - which is proportionate to the value and complexity of the service and contract. The process would be conducted in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023 and will be advertised to all providers in line with Transparency duties in due course. \nPlease note that this information is indicative only. All factors may change up to the point of the formal procurement process and should not be relied upon as exact data at this stage. The Commissioner is not bound to comply with responses to this market testing and is also not bound to follow up with any procurement process. \nAbout the Market Engagement Event \nThe Commissioner would value providers expert insights and feedback. The information provided and discussed, unless classified as confidential, may be used in the rationale for the final service model. The Commissioner is not bound to take on board providers' information that will result in the delivery of this service. \nThe Market Engagement Event will take place on Thursday 11th September 2025 from 12.30pm to 2pm, virtually via Microsoft Teams. The intention for the Market Engagement presentation is for the Commissioner to outline and share with the market the proposal for the new service. This will be followed by a Question and Answers session. \nThe Commissioner will take suitable notes of the discussions during the events to inform the commissioning of the future service and will circulate the presentation slides and collate a Q&A document based on questions raised during the event with the providers. The presentation slides and all Q&A's will be anonymised, and circulated as part of any future procurement process.\nIf you are interested in attending this event, please register via Atamis (project C380748) with your Expression of Interest by no later than Tuesday 09th of September 2025 at 2pm.\nPlease note that registration at this event does not count as registration for the full procurement process, which will be separately advertised via the Find a Tender website. \nInterested providers will need to respond to the full procurement process if/when advertised, whether they attend the Market Engagement Event or not, or any subsequent market engagement event the Commissioner may decide to run and should not rely on their response to this EoI. \nAll information shared by providers is deemed to be non-confidential. \nHow to Register with Atamis \nIf you have not already registered with Atamis, you will need to click Register from the landing page and complete the required form. \nRegister on the portal webpage https://health-family.force.com/s/Welcome (registration and use of the website is free of charge). \nOnce registered, to search for tendering opportunities that have been published by the buying organisation, click Find Opportunities. \nFrom the Find Opportunities page, click on the title of an opportunity. If the tendering project is at the stage where it is open for suppliers to express interest, you will be able to click Register Interest. \nFor technical support in submitting your Expression of Interest or registering on the 'Atamis Electronic Sourcing system, please contact the Atamis helpdesk via email: support@atamis.co.uk. \nAll communications from providers should come through the Atamis portal. Additional information: Transparency \nThe contracting authority is subject to the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR) and may be required to disclose information received in the course of this procurement under FOIA or the EIR. In addition, and in accordance with the UK Government's policies on transparency, the contracting authority intends to publish procurement documentation and the text of any resulting contractual arrangements, subject to possible redactions at the discretion of the contracting authority. Any redactions, whether in relation to information requests under FOIA, the EIR or policies on transparency will be in accordance with those grounds prescribed under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004. Further information on transparency can be found at: \n https://www.gov.uk/government/publications/procurement- and-contracting-transparency-requirements-guidance", "status": "planned" } ], "items": [ { "id": "1", "deliveryAddresses": [ { "region": "UKG23" }, { "region": "UKG24" } ], "deliveryLocation": { "description": "Stoke on Trent and Staffordshire" }, "relatedLot": "1" } ], "communication": { "futureNoticeDate": "2025-09-24T00:00:00+01:00" }, "participationFees": [ { "id": "1", "type": [ "document" ] } ] }, "parties": [ { "name": "NHS Staffordshire and Stoke-on-Trent Integrated Care Board", "id": "GB-NHS-05D", "identifier": { "legalName": "NHS Staffordshire and Stoke-on-Trent Integrated Care Board", "id": "05D", "scheme": "GB-NHS" }, "address": { "streetAddress": "Stafford Education & Enterprise Park, Weston Road", "locality": "Stafford", "region": "UKG23", "postalCode": "ST18 0BF", "countryName": "United Kingdom" }, "contactPoint": { "name": "Sarah Morris", "email": "sarah.morris105@nhs.net", "url": "https://atamis-1928.lightning.force.com/lightning/page/home" }, "roles": [ "buyer" ], "details": { "url": "https://staffsstoke.icb.nhs.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "07", "description": "Health" } ] } } ], "buyer": { "id": "GB-NHS-05D", "name": "NHS Staffordshire and Stoke-on-Trent Integrated Care Board" }, "language": "en" }, { "ocid": "ocds-h6vhtk-05839d", "id": "059356-2025", "date": "2025-09-24T15:29:37+01:00", "tag": [ "tender" ], "description": "This is a Provider Selection Regime (PSR) Notice. The subsequent award of a contract will be subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or the Procurement Act 2023 will not apply to this procurement opportunity.", "initiationType": "tender", "tender": { "id": "ocds-h6vhtk-05839d", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)", "status": "active", "classification": { "scheme": "CPV", "id": "85100000", "description": "Health services" }, "mainProcurementCategory": "services", "description": "NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) are facilitating a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invite Bidders to submit a tender for the Provision of Wheelchair Services. \n​​Submissions MUST be submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions is 12:00 hours on Wednesday 22nd October 2025. \n​ ​The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. ​The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st April 2026. \n​The contract is offered on a block basis, and payment will be unaffected by activity levels. The contract should have a maximum block value of £2,730,000 per annum, plus VAT. The total value for the initial three year period would therefore be £8,190,000, plus VAT. The total value for the initial three year period, plus the optional two year extension period, would be £13,650,000, plus VAT. The ICB reserves the right to reject any bids which are received above this block value. The ICB, at its discretion, also reserves the right to reject, following clarification, any bids which are deemed to be abnormally low and where service sustainability is questionable. This will be assessed during the evaluation of the Basic Selection Criteria. \n​\n​The aim of the wheelchair service is to maximise independence and improve the quality of life for service users and their carers, through timely access to appropriate assessment, provision and maintenance of equipment. The provider will respond to changes in the service users' health through regular reviews, and will deliver a positive user experience. High-quality wheelchair provision supports the delivery of the NHS Long Term Plan priorities by reducing hospital delays and supporting care outside of hospital, preventing avoidable harm, and improving quality of life. It is essential that wheelchair services are both effective and sustainable. \nFull details of the service are set out in the Service Specification (Annex 2), this can be accessed via Atamis. \nThe ITT and all associated documents will be made available to all Bidders who express an interest via Atamis.", "value": { "amount": 13650000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) are facilitating a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invite Bidders to submit a tender for the Provision of Wheelchair Services. \n​​Submissions MUST be submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions is 12:00 hours on Wednesday 22nd October 2025. You are recommended to upload all documents and submit your submission in sufficient time for it to reach the system prior to the closing time/date of 12:00 hours on Wednesday 22nd October 2025. The system automatically time/date stamps all submissions.  \n​ ​The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. ​The Authority is looking to appoint a Service Provider that will have the ability to successfully perform the service specification requirements, whilst achieving value for money. The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st April 2026. \n​The contract is offered on a block basis, and payment will be unaffected by activity levels. The contract should have a maximum block value of £2,730,000 per annum, plus VAT. The total value for the initial three year period would therefore be £8,190,000, plus VAT. The total value for the initial three year period, plus the optional two year extension period, would be £13,650,000, plus VAT. The ICB reserves the right to reject any bids which are received above this block value. The ICB, at its discretion, also reserves the right to reject, following clarification, any bids which are deemed to be abnormally low and where service sustainability is questionable. This will be assessed during the evaluation of the Basic Selection Criteria. \n​The contract to be used will be the NHS Standard Contract (\"the Contract\"). \n​Integrated Care Boards (ICBs) have a statutory duty to commission wheelchair services that meet the reasonable needs of their populations. Wheelchair services are critical for enabling people with long-term mobility needs to live independently, participate in society, and maintain their health and wellbeing. \nThe wheelchair service will ensure that service users within NHS Staffordshire and Stoke-on-Trent ICB are able to maximize their mobility through the provision of a wheelchair that meets their clinical needs. \nThe aim of the wheelchair service is to maximise independence and improve the quality of life for service users and their carers, through timely access to appropriate assessment, provision and maintenance of equipment. The provider will respond to changes in the service users' health through regular reviews, and will deliver a positive user experience. High-quality wheelchair provision supports the delivery of the NHS Long Term Plan priorities by reducing hospital delays and supporting care outside of hospital, preventing avoidable harm, and improving quality of life. It is essential that wheelchair services are both effective and sustainable.\n​\n​The service will focus on quality, innovation, value, integration and collaboration. The service will also focus on facilitating patient choice, improving access and reducing health inequalities. \n​The provider will contribute to the following outcomes: \n​- Service Users, their families and carers have choice and control over their wheelchair and/or associated equipment. \n​- Service Users have a wheelchair and/or associated equipment which allows them to be as independently mobile as their condition allows and that takes account of their social, educational and employment needs. \n- ​Service Users are able to interact with their able-bodied peers, engage in recreation and maintain a healthy lifestyle and prevent secondary health problems. \n- ​Service Users are able to contribute to society and enjoy improved access to physical and mental stimulation. \n- ​Service Users have a choice of clinic times and locations which provide greater flexibility to fit in with their lifestyles and which will reduce the likelihood of non-attendance to appointments (DNA). \n​- The Service shall develop and maintain effective relationships with Local Authorities, acute and community hospitals, GPs, Community Health Teams, third sector organisations and local Service User groups in order that the Service User experiences a joined-up approach to their care. \n​The Service shall support the wider health system by reducing demand on packages of care and attendances/admissions to hospital by enabling people to maximise their independence and remain in their own homes through the provision of their wheelchair and/or associated equipment. \n​The wheelchair service must ensure: \n- Comprehensive assessment and timely provision of equipment tailored to individual needs. \n- Equitable, safe, and person-centred delivery aligned with NHS Constitution principles. \n- Ongoing review and maintenance to keep equipment appropriate and safe. \n- Support for personal choice and control, reducing inequalities and promoting independence \nTo register on Atamis:\nIf you have not accessed with the portal before you will need to click Register from the landing page and complete the required form.\n1) Register on the portal webpage\nhttps://health-family.force.com/s/Welcome (https://healthfamily.\nforce.com/s/Welcome)\n(registration and use of the website is free of charge).\n2) Once registered, to search for tendering opportunities that have been published by the buying organisation, click Find Opportunities.\n3) From the Find Opportunities page, click on the title of an opportunity. If the tendering project is at the stage where it is open for suppliers to express interest, you will be able to click Register Interest. For this project the contract reference on Atamis is C374018.\nFor technical support in submitting your Expression of Interest or registering on the 'Atamis Electronic Sourcing system please contact the Atamis helpdesk via email:\nsupport@atamis.co.uk\nAll communications from providers should come through the Atamis portal. Strictly no other forms of communication to MLCSU or the Commissioner will be accepted (including telephone calls, postal queries/submissions, faxes or email communications) during this period. Additional information: To register on Atamis:\nIf you have not accessed with the portal before you will need to click Register from the landing page and complete the required form.\n1) Register on the portal webpage\nhttps://health-family.force.com/s/Welcome (https://healthfamily.\nforce.com/s/Welcome)\n(registration and use of the website is free of charge).\n2) Once registered, to search for tendering opportunities that have been published by the buying organisation, click Find Opportunities.\n3) From the Find Opportunities page, click on the title of an opportunity. If the tendering project is at the stage where it is open for suppliers to express interest, you will be able to click Register Interest. For this project the contract reference on Atamis is C374018.\nFor technical support in submitting your Expression of Interest or registering on the 'Atamis Electronic Sourcing system please contact the Atamis helpdesk via email:\nsupport@atamis.co.uk\nAll communications from providers should come through the Atamis portal. Strictly no other forms of communication to MLCSU or the Commissioner will be accepted (including telephone calls, postal queries/submissions, faxes or email communications) during this period.", "awardCriteria": { "criteria": [ { "name": "Basic Selection Critieria", "type": "quality", "description": "Pass/Fail" }, { "name": "Quality and Innovation", "type": "quality", "description": "37.5%" }, { "name": "Integration, Collaboration and Service Sustainability", "type": "quality", "description": "12.5%" }, { "name": "Improving Access, Reducing Health Inequalities and Facilitating Choice", "type": "quality", "description": "10%" }, { "name": "Social Value", "type": "quality", "description": "10%" }, { "type": "price", "description": "30%" } ] }, "contractPeriod": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2029-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "There is an optional extension period of two years from 31.03 2029 to 31.03 2031." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "active" } ], "items": [ { "id": "1", "deliveryAddresses": [ { "region": "UKG23" }, { "region": "UKG24" } ], "deliveryLocation": { "description": "Staffordshire and Stoke-on-Trent" }, "relatedLot": "1" } ], "participationFees": [ { "id": "1", "type": [ "document" ] } ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "https://atamis-1928.lightning.force.com/lightning/page/home", "selectionCriteria": { "criteria": [ { "type": "suitability", "description": "​​The contract is offered on a block basis, and payment will be unaffected by activity levels. The contract should have a maximum block value of £2,730,000 per annum, plus VAT. The total value for the initial three year period would therefore be £8,190,000, plus VAT. The total value for the initial three year period, plus the optional two year extension period, would be £13,650,000, plus VAT. The ICB reserves the right to reject any bids which are received above this block value. The ICB, at its discretion, also reserves the right to reject, following clarification, any bids which are deemed to be abnormally low and where service sustainability is questionable. This will be assessed during the evaluation of the Basic Selection Criteria.", "appliesTo": [ "supplier" ] } ] }, "documents": [ { "documentType": "economicSelectionCriteria", "id": "economic" }, { "documentType": "technicalSelectionCriteria", "id": "technical" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "tenderPeriod": { "endDate": "2025-10-22T12:00:00+01:00" }, "submissionTerms": { "languages": [ "en" ] }, "awardPeriod": { "startDate": "2025-10-23T12:00:00+01:00" }, "bidOpening": { "date": "2025-10-23T12:00:00+01:00" }, "hasRecurrence": false }, "parties": [ { "name": "NHS Staffordshire and Stoke-on-Trent Integrated Care Board", "id": "GB-NHS-QNC", "identifier": { "legalName": "NHS Staffordshire and Stoke-on-Trent Integrated Care Board", "id": "QNC", "scheme": "GB-NHS" }, "address": { "streetAddress": "One Smithfield, Leonard Coates Way", "locality": "Stoke-on-Trent", "region": "UKG23", "postalCode": "ST1 4FA", "countryName": "United Kingdom" }, "contactPoint": { "name": "Sarah Morris", "email": "sarah.morris105@nhs.net", "url": "https://atamis-1928.lightning.force.com/lightning/page/home" }, "roles": [ "buyer" ], "details": { "url": "https://staffsstoke.icb.nhs.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "07", "description": "Health" } ] } }, { "name": "NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD", "id": "GB-FTS-161826", "identifier": { "legalName": "NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD" }, "address": { "streetAddress": "One Smithfield, Leonard Coates Way", "locality": "Stoke-on-Trent", "postalCode": "ST1 4FA", "countryName": "United Kingdom" }, "contactPoint": { "email": "governance@staffsstoke.icb.nhs.uk" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-NHS-QNC", "name": "NHS Staffordshire and Stoke-on-Trent Integrated Care Board" }, "language": "en" }, { "ocid": "ocds-h6vhtk-05839d", "id": "016386-2026", "date": "2026-02-24T11:06:25Z", "tag": [ "award", "contract" ], "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 9th March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\nAny representations should be sent to governance@staffsstoke.icb.nhs.uk. \nThe evaluation was based on the following weighted criteria:\nQuality and Innovation - 37.50%\nValue - 30.00%\nIntegration, Collaboration and Service Sustainability - 12.50%\nImproving Access, Reducing Health Inequalities and Facilitating Choice - 10.00%\nSocial Value - 10.00%\nThese weightings reflect the authority's priority to secure a provider capable of delivering a high-quality, reliable service that meets operational needs and compliance requirements. While cost efficiency is important, the nature of the contract requires a strong emphasis on service quality. Though the other key criteria represent a smaller proportion, they remain key strategic objectives aligned with the authority's commitments to a quality service for service users and their carers. \nThe successful provider achieved the highest overall score. \nThe decision to award this contract was ratified on 23rd February 2026 by NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) Strategic Commissioning and Transformation Committee. \nAll panel members completed and signed a declaration of conflicts of interest and confidentiality agreement. Conflicts of Interest were managed via the ICB Corporate Governance process, and no Conflicts of Interest were identified in relation to wheelchair services.", "initiationType": "tender", "tender": { "id": "ocds-h6vhtk-05839d", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)", "status": "complete", "classification": { "scheme": "CPV", "id": "85100000", "description": "Health services" }, "mainProcurementCategory": "services", "description": "NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) have facilitated a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invited Bidders to submit a tender for the Provision of Wheelchair Services. This notice serves as an Intention to Award a contract under the Competitive process of the Provider Selection Regime (PSR). \nSubmissions were submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions was 12:00 hours on Wednesday 22nd October 2025. \n The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. The Authority is looking to appoint a Service Provider that will have the ability to successfully perform the service specification requirements, whilst achieving value for money. The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st October 2026.\nThe total awardable value for the contract is £12,676,460 - this includes the initial period of 3 years and the optional 2 year extension. This is an existing service within the ICB. The new contract, from 1st October 2026, is offered to a new provider.", "lots": [ { "id": "1", "description": "NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) have facilitated a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invited Bidders to submit a tender for the Provision of Wheelchair Services. This notice serves as an Intention to Award a contract under the Competitive process of the Provider Selection Regime (PSR). \nSubmissions were submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions was 12:00 hours on Wednesday 22nd October 2025. \n The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. The Authority is looking to appoint a Service Provider that will have the ability to successfully perform the service specification requirements, whilst achieving value for money. The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st October 2026.\nThe total awardable value for the contract is £12,676,460 - this includes the initial period of 3 years and the optional 2 year extension. This is an existing service within the ICB. The new contract, from 1st October 2026, is offered to a new provider. \n The contract to be used will be the NHS Standard Contract (\"the Contract\").\n Integrated Care Boards (ICBs) have a statutory duty to commission wheelchair services that meet the reasonable needs of their populations. Wheelchair services are critical for enabling people with long-term mobility needs to live independently, participate in society, and maintain their health and wellbeing.\nThe wheelchair service will ensure that service users within NHS Staffordshire and Stoke-on-Trent ICB are able to maximize their mobility through the provision of a wheelchair that meets their clinical needs.\nThe aim of the wheelchair service is to maximise independence and improve the quality of life for service users and their carers, through timely access to appropriate assessment, provision and maintenance of equipment. The provider will respond to changes in the service users' health through regular reviews, and will deliver a positive user experience. High-quality wheelchair provision supports the delivery of the NHS Long Term Plan priorities by reducing hospital delays and supporting care outside of hospital, preventing avoidable harm, and improving quality of life. It is essential that wheelchair services are both effective and sustainable.\nThe service will focus on quality, innovation, value, integration and collaboration. The service will also focus on facilitating patient choice, improving access and reducing health inequalities.\n The provider will contribute to the following outcomes:\n-\tService Users, their families and carers have choice and control over their wheelchair and/or associated equipment.\n-\tService Users have a wheelchair and/or associated equipment which allows them to be as independently mobile as their condition allows and that takes account of their social, educational and employment needs.\n-\tService Users are able to interact with their able bodied peers, engage in recreation and maintain a healthy lifestyle and prevent secondary health problems.\n-\tService Users are able to contribute to society and enjoy improved access to physical and mental stimulation.\n-\tService Users have a choice of clinic times and locations which provide greater flexibility to fit in with their lifestyles and which will reduce the likelihood of non-attendance to appointments (DNA).\n-\tThe Service shall develop and maintain effective relationships with Local Authorities, acute and community hospitals, GPs, Community Health Teams, third sector organisations and local Service User groups in order that the Service User experiences a joined-up approach to their care.\n The Service shall support the wider health system by reducing demand on packages of care and attendances/admissions to hospital by enabling people to maximise their independence and remain in their own homes through the provision of their wheelchair and/or associated equipment.\n The wheelchair service must ensure:\n-\tComprehensive assessment and timely provision of equipment tailored to individual needs.\n-\tEquitable, safe, and person-centred delivery aligned with NHS Constitution principles.\n-\tOngoing review and maintenance to keep equipment appropriate and safe.\n-\tSupport for personal choice and control, reducing inequalities and promoting independence", "awardCriteria": { "criteria": [ { "name": "Basic Selection Criteria", "type": "quality", "description": "PassFail" }, { "name": "Quality and Innovation", "type": "quality", "description": "37.50%" }, { "name": "Integration, Collaboration and Service Sustainability", "type": "quality", "description": "12.50%" }, { "name": "Improving Access, Reducing Health Inequalities and Facilitating Choice", "type": "quality", "description": "10.00%" }, { "name": "Social Value", "type": "quality", "description": "10.00%" }, { "type": "price", "description": "30.00%" } ] }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "deliveryAddresses": [ { "region": "UKG23" }, { "region": "UKG24" } ], "relatedLot": "1" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "coveredBy": [ "GPA" ] }, "awards": [ { "id": "016386-2026-1", "relatedLots": [ "1" ], "title": "Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)", "status": "active", "suppliers": [ { "id": "GB-COH-00469301", "name": "Ross Auto Engineering Limited (trading as Ross Care)" } ] } ], "parties": [ { "name": "Staffordshire and Stoke-on-Trent ICB", "id": "GB-NHS-QNC", "identifier": { "legalName": "Staffordshire and Stoke-on-Trent ICB", "id": "QNC", "scheme": "GB-NHS" }, "address": { "streetAddress": "One Smithfield - Leonard Coates Way - Hanley", "locality": "Stoke-on-Trent", "region": "UKG23", "postalCode": "ST1 4FA", "countryName": "United Kingdom" }, "contactPoint": { "name": "Sarah Morris", "email": "sarah.morris105@nhs.net" }, "roles": [ "buyer" ], "details": { "url": "https://staffsstoke.icb.nhs.uk/", "buyerProfile": "https://staffsstoke.icb.nhs.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "07", "description": "Health" } ] } }, { "name": "Ross Auto Engineering Limited (trading as Ross Care)", "id": "GB-COH-00469301", "identifier": { "legalName": "Ross Auto Engineering Limited (trading as Ross Care)", "id": "00469301", "scheme": "GB-COH" }, "address": { "streetAddress": "Ross Auto Engineering Limited, Unit 2, The Summit Centre, Skyport Drive, Harmondsworth, West Drayton, UB7 0LJ", "locality": "West Drayton", "region": "UK", "postalCode": "UB7 0LJ", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "url": "http://www.rosscare.co.uk", "scale": "large" } }, { "name": "NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD", "id": "GB-FTS-175235", "identifier": { "legalName": "NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD" }, "address": { "streetAddress": "One Smithfield, Leonard Coates Way, Stoke-on-Trent, ST1 4FA", "locality": "Stoke-on-Trent", "postalCode": "ST1 4FA", "countryName": "United Kingdom" }, "contactPoint": { "email": "governance@staffsstoke.icb.nhs.uk" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-NHS-QNC", "name": "Staffordshire and Stoke-on-Trent ICB" }, "contracts": [ { "id": "016386-2026-1", "awardID": "016386-2026-1", "title": "Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)", "status": "active", "value": { "amount": 12676460, "currency": "GBP" }, "dateSigned": "2026-02-23T00:00:00Z" } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "1", "value": 3 } ] }, "language": "en" } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-05839d-2026-02-24T11:06:25Z", "date": "2026-02-24T11:06:25Z", "ocid": "ocds-h6vhtk-05839d", "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 9th March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\nAny representations should be sent to governance@staffsstoke.icb.nhs.uk. \nThe evaluation was based on the following weighted criteria:\nQuality and Innovation - 37.50%\nValue - 30.00%\nIntegration, Collaboration and Service Sustainability - 12.50%\nImproving Access, Reducing Health Inequalities and Facilitating Choice - 10.00%\nSocial Value - 10.00%\nThese weightings reflect the authority's priority to secure a provider capable of delivering a high-quality, reliable service that meets operational needs and compliance requirements. While cost efficiency is important, the nature of the contract requires a strong emphasis on service quality. Though the other key criteria represent a smaller proportion, they remain key strategic objectives aligned with the authority's commitments to a quality service for service users and their carers. \nThe successful provider achieved the highest overall score. \nThe decision to award this contract was ratified on 23rd February 2026 by NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) Strategic Commissioning and Transformation Committee. \nAll panel members completed and signed a declaration of conflicts of interest and confidentiality agreement. Conflicts of Interest were managed via the ICB Corporate Governance process, and no Conflicts of Interest were identified in relation to wheelchair services.", "initiationType": "tender", "tender": { "id": "ocds-h6vhtk-05839d", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)", "status": "complete", "classification": { "scheme": "CPV", "id": "85100000", "description": "Health services" }, "mainProcurementCategory": "services", "description": "NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) have facilitated a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invited Bidders to submit a tender for the Provision of Wheelchair Services. This notice serves as an Intention to Award a contract under the Competitive process of the Provider Selection Regime (PSR). \nSubmissions were submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions was 12:00 hours on Wednesday 22nd October 2025. \n The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. The Authority is looking to appoint a Service Provider that will have the ability to successfully perform the service specification requirements, whilst achieving value for money. The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st October 2026.\nThe total awardable value for the contract is £12,676,460 - this includes the initial period of 3 years and the optional 2 year extension. This is an existing service within the ICB. The new contract, from 1st October 2026, is offered to a new provider.", "value": { "amount": 13650000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) have facilitated a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invited Bidders to submit a tender for the Provision of Wheelchair Services. This notice serves as an Intention to Award a contract under the Competitive process of the Provider Selection Regime (PSR). \nSubmissions were submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions was 12:00 hours on Wednesday 22nd October 2025. \n The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. The Authority is looking to appoint a Service Provider that will have the ability to successfully perform the service specification requirements, whilst achieving value for money. The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st October 2026.\nThe total awardable value for the contract is £12,676,460 - this includes the initial period of 3 years and the optional 2 year extension. This is an existing service within the ICB. The new contract, from 1st October 2026, is offered to a new provider. \n The contract to be used will be the NHS Standard Contract (\"the Contract\").\n Integrated Care Boards (ICBs) have a statutory duty to commission wheelchair services that meet the reasonable needs of their populations. Wheelchair services are critical for enabling people with long-term mobility needs to live independently, participate in society, and maintain their health and wellbeing.\nThe wheelchair service will ensure that service users within NHS Staffordshire and Stoke-on-Trent ICB are able to maximize their mobility through the provision of a wheelchair that meets their clinical needs.\nThe aim of the wheelchair service is to maximise independence and improve the quality of life for service users and their carers, through timely access to appropriate assessment, provision and maintenance of equipment. The provider will respond to changes in the service users' health through regular reviews, and will deliver a positive user experience. High-quality wheelchair provision supports the delivery of the NHS Long Term Plan priorities by reducing hospital delays and supporting care outside of hospital, preventing avoidable harm, and improving quality of life. It is essential that wheelchair services are both effective and sustainable.\nThe service will focus on quality, innovation, value, integration and collaboration. The service will also focus on facilitating patient choice, improving access and reducing health inequalities.\n The provider will contribute to the following outcomes:\n-\tService Users, their families and carers have choice and control over their wheelchair and/or associated equipment.\n-\tService Users have a wheelchair and/or associated equipment which allows them to be as independently mobile as their condition allows and that takes account of their social, educational and employment needs.\n-\tService Users are able to interact with their able bodied peers, engage in recreation and maintain a healthy lifestyle and prevent secondary health problems.\n-\tService Users are able to contribute to society and enjoy improved access to physical and mental stimulation.\n-\tService Users have a choice of clinic times and locations which provide greater flexibility to fit in with their lifestyles and which will reduce the likelihood of non-attendance to appointments (DNA).\n-\tThe Service shall develop and maintain effective relationships with Local Authorities, acute and community hospitals, GPs, Community Health Teams, third sector organisations and local Service User groups in order that the Service User experiences a joined-up approach to their care.\n The Service shall support the wider health system by reducing demand on packages of care and attendances/admissions to hospital by enabling people to maximise their independence and remain in their own homes through the provision of their wheelchair and/or associated equipment.\n The wheelchair service must ensure:\n-\tComprehensive assessment and timely provision of equipment tailored to individual needs.\n-\tEquitable, safe, and person-centred delivery aligned with NHS Constitution principles.\n-\tOngoing review and maintenance to keep equipment appropriate and safe.\n-\tSupport for personal choice and control, reducing inequalities and promoting independence", "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "Basic Selection Criteria", "type": "quality", "description": "PassFail" }, { "name": "Quality and Innovation", "type": "quality", "description": "37.50%" }, { "name": "Integration, Collaboration and Service Sustainability", "type": "quality", "description": "12.50%" }, { "name": "Improving Access, Reducing Health Inequalities and Facilitating Choice", "type": "quality", "description": "10.00%" }, { "name": "Social Value", "type": "quality", "description": "10.00%" }, { "type": "price", "description": "30.00%" } ] }, "contractPeriod": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2029-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "There is an optional extension period of two years from 31.03 2029 to 31.03 2031." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false } ], "items": [ { "id": "1", "deliveryAddresses": [ { "region": "UKG23" }, { "region": "UKG24" }, { "region": "UKG23" }, { "region": "UKG24" }, { "region": "UKG23" }, { "region": "UKG24" } ], "deliveryLocation": { "description": "Staffordshire and Stoke-on-Trent" }, "relatedLot": "1" } ], "communication": { "futureNoticeDate": "2025-09-24T00:00:00+01:00" }, "participationFees": [ { "id": "1", "type": [ "document" ] } ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "https://atamis-1928.lightning.force.com/lightning/page/home", "selectionCriteria": { "criteria": [ { "type": "suitability", "description": "​​The contract is offered on a block basis, and payment will be unaffected by activity levels. The contract should have a maximum block value of £2,730,000 per annum, plus VAT. The total value for the initial three year period would therefore be £8,190,000, plus VAT. The total value for the initial three year period, plus the optional two year extension period, would be £13,650,000, plus VAT. The ICB reserves the right to reject any bids which are received above this block value. The ICB, at its discretion, also reserves the right to reject, following clarification, any bids which are deemed to be abnormally low and where service sustainability is questionable. This will be assessed during the evaluation of the Basic Selection Criteria.", "appliesTo": [ "supplier" ] } ] }, "documents": [ { "id": "economic", "documentType": "economicSelectionCriteria" }, { "id": "technical", "documentType": "technicalSelectionCriteria" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "tenderPeriod": { "endDate": "2025-10-22T12:00:00+01:00" }, "submissionTerms": { "languages": [ "en" ] }, "awardPeriod": { "startDate": "2025-10-23T12:00:00+01:00" }, "bidOpening": { "date": "2025-10-23T12:00:00+01:00" }, "hasRecurrence": false, "coveredBy": [ "GPA" ] }, "parties": [ { "id": "GB-NHS-05D", "name": "NHS Staffordshire and Stoke-on-Trent Integrated Care Board", "identifier": { "legalName": "NHS Staffordshire and Stoke-on-Trent Integrated Care Board", "id": "05D", "scheme": "GB-NHS" }, "address": { "streetAddress": "Stafford Education & Enterprise Park, Weston Road", "locality": "Stafford", "region": "UKG23", "postalCode": "ST18 0BF", "countryName": "United Kingdom" }, "contactPoint": { "name": "Sarah Morris", "email": "sarah.morris105@nhs.net", "url": "https://atamis-1928.lightning.force.com/lightning/page/home" }, "roles": [ "buyer" ], "details": { "url": "https://staffsstoke.icb.nhs.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "07", "description": "Health" } ] } }, { "id": "GB-NHS-QNC", "name": "Staffordshire and Stoke-on-Trent ICB", "identifier": { "legalName": "Staffordshire and Stoke-on-Trent ICB", "id": "QNC", "scheme": "GB-NHS" }, "address": { "streetAddress": "One Smithfield - Leonard Coates Way - Hanley", "locality": "Stoke-on-Trent", "region": "UKG23", "postalCode": "ST1 4FA", "countryName": "United Kingdom" }, "contactPoint": { "name": "Sarah Morris", "email": "sarah.morris105@nhs.net", "url": "https://atamis-1928.lightning.force.com/lightning/page/home" }, "roles": [ "buyer" ], "details": { "url": "https://staffsstoke.icb.nhs.uk/", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "07", "description": "Health" } ], "buyerProfile": "https://staffsstoke.icb.nhs.uk/" } }, { "id": "GB-FTS-161826", "name": "NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD", "identifier": { "legalName": "NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD" }, "address": { "streetAddress": "One Smithfield, Leonard Coates Way", "locality": "Stoke-on-Trent", "postalCode": "ST1 4FA", "countryName": "United Kingdom" }, "contactPoint": { "email": "governance@staffsstoke.icb.nhs.uk" }, "roles": [ "reviewBody" ] }, { "id": "GB-COH-00469301", "name": "Ross Auto Engineering Limited (trading as Ross Care)", "identifier": { "legalName": "Ross Auto Engineering Limited (trading as Ross Care)", "id": "00469301", "scheme": "GB-COH" }, "address": { "streetAddress": "Ross Auto Engineering Limited, Unit 2, The Summit Centre, Skyport Drive, Harmondsworth, West Drayton, UB7 0LJ", "locality": "West Drayton", "region": "UK", "postalCode": "UB7 0LJ", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "url": "http://www.rosscare.co.uk", "scale": "large" } }, { "id": "GB-FTS-175235", "name": "NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD", "identifier": { "legalName": "NHS STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE BOARD" }, "address": { "streetAddress": "One Smithfield, Leonard Coates Way, Stoke-on-Trent, ST1 4FA", "locality": "Stoke-on-Trent", "postalCode": "ST1 4FA", "countryName": "United Kingdom" }, "contactPoint": { "email": "governance@staffsstoke.icb.nhs.uk" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-NHS-QNC", "name": "Staffordshire and Stoke-on-Trent ICB" }, "language": "en", "awards": [ { "id": "016386-2026-1", "relatedLots": [ "1" ], "title": "Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)", "status": "active", "suppliers": [ { "id": "GB-COH-00469301", "name": "Ross Auto Engineering Limited (trading as Ross Care)" } ] } ], "contracts": [ { "id": "016386-2026-1", "awardID": "016386-2026-1", "title": "Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)", "status": "active", "value": { "amount": 12676460, "currency": "GBP" }, "dateSigned": "2026-02-23T00:00:00Z" } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "1", "value": 3 } ] } }, "versionedRelease": { "ocid": "ocds-h6vhtk-05839d", "description": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "Please note that this information is indicative only. All factors may change up to the point of the formal procurement process and should not be relied upon as exact data at this stage. The Commissioner is not bound to comply with responses to this market testing and is also not bound to follow up with any procurement process.\nPlease note that registration at this event does not count as registration for the full procurement process, which will be separately advertised via the Find a Tender website.\nInterested providers will need to respond to the full procurement process if/when advertised, whether they attend the Market Engagement Event or not, or any subsequent market engagement event the Commissioner may decide to run and should not rely on their response to this EoI.\nAll information shared by providers is deemed to be non-confidential." }, { "releaseID": "059356-2025", "releaseDate": "2025-09-24T15:29:37+01:00", "releaseTag": [ "tender" ], "value": "This is a Provider Selection Regime (PSR) Notice. The subsequent award of a contract will be subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or the Procurement Act 2023 will not apply to this procurement opportunity." }, { "releaseID": "016386-2026", "releaseDate": "2026-02-24T11:06:25Z", "releaseTag": [ "award", "contract" ], "value": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 9th March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\nAny representations should be sent to governance@staffsstoke.icb.nhs.uk. \nThe evaluation was based on the following weighted criteria:\nQuality and Innovation - 37.50%\nValue - 30.00%\nIntegration, Collaboration and Service Sustainability - 12.50%\nImproving Access, Reducing Health Inequalities and Facilitating Choice - 10.00%\nSocial Value - 10.00%\nThese weightings reflect the authority's priority to secure a provider capable of delivering a high-quality, reliable service that meets operational needs and compliance requirements. While cost efficiency is important, the nature of the contract requires a strong emphasis on service quality. Though the other key criteria represent a smaller proportion, they remain key strategic objectives aligned with the authority's commitments to a quality service for service users and their carers. \nThe successful provider achieved the highest overall score. \nThe decision to award this contract was ratified on 23rd February 2026 by NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) Strategic Commissioning and Transformation Committee. \nAll panel members completed and signed a declaration of conflicts of interest and confidentiality agreement. Conflicts of Interest were managed via the ICB Corporate Governance process, and no Conflicts of Interest were identified in relation to wheelchair services." } ], "initiationType": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "tender" } ], "tender": { "id": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "ocds-h6vhtk-05839d" } ], "legalBasis": { "id": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "32014L0024" } ], "scheme": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "CELEX" } ] }, "title": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "Prior Information Notice for the Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)" }, { "releaseID": "059356-2025", "releaseDate": "2025-09-24T15:29:37+01:00", "releaseTag": [ "tender" ], "value": "Provision of Wheelchair Services for NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB)" } ], "status": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "planned" }, { "releaseID": "059356-2025", "releaseDate": "2025-09-24T15:29:37+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "016386-2026", "releaseDate": "2026-02-24T11:06:25Z", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "classification": { "scheme": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "CPV" } ], "id": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "85100000" } ], "description": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "Health services" } ] }, "mainProcurementCategory": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "services" } ], "description": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "NHS Midlands & Lancashire Commissioning Support Unit (ML) on behalf of the Commissioner, NHS Staffordshire and Stoke-on-Trent Integrated Care Board (SSOT ICB), invites providers to attend a 'Market Engagement Event' which will inform the market and guide the Commissioner's intentions for future procurement of Wheelchair Services. \nThis advertisement is for market testing only, to gauge market interest and influence future commissioning and procurement direction. This advertisement is issued under the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023. \nThe Commissioner is seeking Expressions of Interest (EoIs) to attend the market engagement event, from potential providers that are suitably qualified and experienced in delivering Wheelchair Services." }, { "releaseID": "059356-2025", "releaseDate": "2025-09-24T15:29:37+01:00", "releaseTag": [ "tender" ], "value": "NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) are facilitating a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invite Bidders to submit a tender for the Provision of Wheelchair Services. \n​​Submissions MUST be submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions is 12:00 hours on Wednesday 22nd October 2025. \n​ ​The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. ​The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st April 2026. \n​The contract is offered on a block basis, and payment will be unaffected by activity levels. The contract should have a maximum block value of £2,730,000 per annum, plus VAT. The total value for the initial three year period would therefore be £8,190,000, plus VAT. The total value for the initial three year period, plus the optional two year extension period, would be £13,650,000, plus VAT. The ICB reserves the right to reject any bids which are received above this block value. The ICB, at its discretion, also reserves the right to reject, following clarification, any bids which are deemed to be abnormally low and where service sustainability is questionable. This will be assessed during the evaluation of the Basic Selection Criteria. \n​\n​The aim of the wheelchair service is to maximise independence and improve the quality of life for service users and their carers, through timely access to appropriate assessment, provision and maintenance of equipment. The provider will respond to changes in the service users' health through regular reviews, and will deliver a positive user experience. High-quality wheelchair provision supports the delivery of the NHS Long Term Plan priorities by reducing hospital delays and supporting care outside of hospital, preventing avoidable harm, and improving quality of life. It is essential that wheelchair services are both effective and sustainable. \nFull details of the service are set out in the Service Specification (Annex 2), this can be accessed via Atamis. \nThe ITT and all associated documents will be made available to all Bidders who express an interest via Atamis." }, { "releaseID": "016386-2026", "releaseDate": "2026-02-24T11:06:25Z", "releaseTag": [ "award", "contract" ], "value": "NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) have facilitated a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invited Bidders to submit a tender for the Provision of Wheelchair Services. This notice serves as an Intention to Award a contract under the Competitive process of the Provider Selection Regime (PSR). \nSubmissions were submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions was 12:00 hours on Wednesday 22nd October 2025. \n The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. The Authority is looking to appoint a Service Provider that will have the ability to successfully perform the service specification requirements, whilst achieving value for money. The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st October 2026.\nThe total awardable value for the contract is £12,676,460 - this includes the initial period of 3 years and the optional 2 year extension. This is an existing service within the ICB. The new contract, from 1st October 2026, is offered to a new provider." } ], "value": { "amount": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": 13650000 } ], "currency": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "GBP" } ] }, "lots": [ { "id": "1", "description": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "NHS Midlands & Lancashire Commissioning Support Unit (ML) on behalf of the Commissioner, NHS Staffordshire and Stoke-on-Trent Integrated Care Board (SSOT ICB), invites providers to attend a 'Market Engagement Event' which will inform the market and guide the Commissioner's intentions for future procurement of Wheelchair Services. \nThis advertisement is for market testing only, to gauge market interest and help influence future commissioning and procurement direction. This advertisement is issued under the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023. \nThe Commissioner is seeking Expressions of Interest (EoIs) to attend the market engagement event, from potential providers that are suitably qualified and experienced in delivering Wheelchair Services. \nAbout the Procurement \nThe aim of the Wheelchair Service is to maximise mobility and independence, and improve the quality of life for Service Users, their families and carers - through access to appropriate assessment, provision, and maintenance of wheelchairs and associated equipment. \nStaffordshire and Stoke-on-Trent have a combined population of approximately 1.2 million with demographic diversity represented across urban, rural, and semi-rural communities.   \nThe provider shall deliver a high standard service experience for users, and support: \nAdults, young people and children with long-term mobility needs \nComplex neurological and musculoskeletal conditions \nTransitional care needs from paediatrics to adult services \nData on service utilisation, referral patterns, and unmet need (e.g., from JSNAs, CHC panels) should inform ongoing service improvement \nThe provider would: \nProvide equitable, timely access to appropriate wheelchair services for eligible children, young people and adults, openly communicate updates, issues and time frames to the referrer as well as the Service Users. \nDeliver a comprehensive, needs-based assessment, equipment provision and review process. \nSupport independence, participation, and wellbeing through person-centred NHS equipment solutions. \nPromote sustainability and value for money through effective repair, maintenance, and reuse of NHS equipment. \nThe current contracting arrangements are due to expire on 31st March 2026. \nThe new contract is expected to start on 1st April 2026 and will initially run for 3 years. \nThere is an option to extend the contract for up to an additional 2 years. \nThe estimated value of the contract is approximately £2,730,000 per year with an annual NHS inflation uplift, less an efficiency reduction, applied from 2027/28 for the remaining duration of the contract . If the full 5-year term (including extensions) is used, the total contract value would be around £13,650,000. \nIt is the Commissioner's intention, at this stage, that this service will be commissioned via a competitive process - which is proportionate to the value and complexity of the service and contract. The process would be conducted in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023 and will be advertised to all providers in line with Transparency duties in due course. \nPlease note that this information is indicative only. All factors may change up to the point of the formal procurement process and should not be relied upon as exact data at this stage. The Commissioner is not bound to comply with responses to this market testing and is also not bound to follow up with any procurement process. \nAbout the Market Engagement Event \nThe Commissioner would value providers expert insights and feedback. The information provided and discussed, unless classified as confidential, may be used in the rationale for the final service model. The Commissioner is not bound to take on board providers' information that will result in the delivery of this service. \nThe Market Engagement Event will take place on Thursday 11th September 2025 from 12.30pm to 2pm, virtually via Microsoft Teams. The intention for the Market Engagement presentation is for the Commissioner to outline and share with the market the proposal for the new service. This will be followed by a Question and Answers session. \nThe Commissioner will take suitable notes of the discussions during the events to inform the commissioning of the future service and will circulate the presentation slides and collate a Q&A document based on questions raised during the event with the providers. The presentation slides and all Q&A's will be anonymised, and circulated as part of any future procurement process.\nIf you are interested in attending this event, please register via Atamis (project C380748) with your Expression of Interest by no later than Tuesday 09th of September 2025 at 2pm.\nPlease note that registration at this event does not count as registration for the full procurement process, which will be separately advertised via the Find a Tender website. \nInterested providers will need to respond to the full procurement process if/when advertised, whether they attend the Market Engagement Event or not, or any subsequent market engagement event the Commissioner may decide to run and should not rely on their response to this EoI. \nAll information shared by providers is deemed to be non-confidential. \nHow to Register with Atamis \nIf you have not already registered with Atamis, you will need to click Register from the landing page and complete the required form. \nRegister on the portal webpage https://health-family.force.com/s/Welcome (registration and use of the website is free of charge). \nOnce registered, to search for tendering opportunities that have been published by the buying organisation, click Find Opportunities. \nFrom the Find Opportunities page, click on the title of an opportunity. If the tendering project is at the stage where it is open for suppliers to express interest, you will be able to click Register Interest. \nFor technical support in submitting your Expression of Interest or registering on the 'Atamis Electronic Sourcing system, please contact the Atamis helpdesk via email: support@atamis.co.uk. \nAll communications from providers should come through the Atamis portal. Additional information: Transparency \nThe contracting authority is subject to the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR) and may be required to disclose information received in the course of this procurement under FOIA or the EIR. In addition, and in accordance with the UK Government's policies on transparency, the contracting authority intends to publish procurement documentation and the text of any resulting contractual arrangements, subject to possible redactions at the discretion of the contracting authority. Any redactions, whether in relation to information requests under FOIA, the EIR or policies on transparency will be in accordance with those grounds prescribed under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004. Further information on transparency can be found at: \n https://www.gov.uk/government/publications/procurement- and-contracting-transparency-requirements-guidance" }, { "releaseID": "059356-2025", "releaseDate": "2025-09-24T15:29:37+01:00", "releaseTag": [ "tender" ], "value": "NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) are facilitating a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invite Bidders to submit a tender for the Provision of Wheelchair Services. \n​​Submissions MUST be submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions is 12:00 hours on Wednesday 22nd October 2025. You are recommended to upload all documents and submit your submission in sufficient time for it to reach the system prior to the closing time/date of 12:00 hours on Wednesday 22nd October 2025. The system automatically time/date stamps all submissions.  \n​ ​The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. ​The Authority is looking to appoint a Service Provider that will have the ability to successfully perform the service specification requirements, whilst achieving value for money. The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st April 2026. \n​The contract is offered on a block basis, and payment will be unaffected by activity levels. The contract should have a maximum block value of £2,730,000 per annum, plus VAT. The total value for the initial three year period would therefore be £8,190,000, plus VAT. The total value for the initial three year period, plus the optional two year extension period, would be £13,650,000, plus VAT. The ICB reserves the right to reject any bids which are received above this block value. The ICB, at its discretion, also reserves the right to reject, following clarification, any bids which are deemed to be abnormally low and where service sustainability is questionable. This will be assessed during the evaluation of the Basic Selection Criteria. \n​The contract to be used will be the NHS Standard Contract (\"the Contract\"). \n​Integrated Care Boards (ICBs) have a statutory duty to commission wheelchair services that meet the reasonable needs of their populations. Wheelchair services are critical for enabling people with long-term mobility needs to live independently, participate in society, and maintain their health and wellbeing. \nThe wheelchair service will ensure that service users within NHS Staffordshire and Stoke-on-Trent ICB are able to maximize their mobility through the provision of a wheelchair that meets their clinical needs. \nThe aim of the wheelchair service is to maximise independence and improve the quality of life for service users and their carers, through timely access to appropriate assessment, provision and maintenance of equipment. The provider will respond to changes in the service users' health through regular reviews, and will deliver a positive user experience. High-quality wheelchair provision supports the delivery of the NHS Long Term Plan priorities by reducing hospital delays and supporting care outside of hospital, preventing avoidable harm, and improving quality of life. It is essential that wheelchair services are both effective and sustainable.\n​\n​The service will focus on quality, innovation, value, integration and collaboration. The service will also focus on facilitating patient choice, improving access and reducing health inequalities. \n​The provider will contribute to the following outcomes: \n​- Service Users, their families and carers have choice and control over their wheelchair and/or associated equipment. \n​- Service Users have a wheelchair and/or associated equipment which allows them to be as independently mobile as their condition allows and that takes account of their social, educational and employment needs. \n- ​Service Users are able to interact with their able-bodied peers, engage in recreation and maintain a healthy lifestyle and prevent secondary health problems. \n- ​Service Users are able to contribute to society and enjoy improved access to physical and mental stimulation. \n- ​Service Users have a choice of clinic times and locations which provide greater flexibility to fit in with their lifestyles and which will reduce the likelihood of non-attendance to appointments (DNA). \n​- The Service shall develop and maintain effective relationships with Local Authorities, acute and community hospitals, GPs, Community Health Teams, third sector organisations and local Service User groups in order that the Service User experiences a joined-up approach to their care. \n​The Service shall support the wider health system by reducing demand on packages of care and attendances/admissions to hospital by enabling people to maximise their independence and remain in their own homes through the provision of their wheelchair and/or associated equipment. \n​The wheelchair service must ensure: \n- Comprehensive assessment and timely provision of equipment tailored to individual needs. \n- Equitable, safe, and person-centred delivery aligned with NHS Constitution principles. \n- Ongoing review and maintenance to keep equipment appropriate and safe. \n- Support for personal choice and control, reducing inequalities and promoting independence \nTo register on Atamis:\nIf you have not accessed with the portal before you will need to click Register from the landing page and complete the required form.\n1) Register on the portal webpage\nhttps://health-family.force.com/s/Welcome (https://healthfamily.\nforce.com/s/Welcome)\n(registration and use of the website is free of charge).\n2) Once registered, to search for tendering opportunities that have been published by the buying organisation, click Find Opportunities.\n3) From the Find Opportunities page, click on the title of an opportunity. If the tendering project is at the stage where it is open for suppliers to express interest, you will be able to click Register Interest. For this project the contract reference on Atamis is C374018.\nFor technical support in submitting your Expression of Interest or registering on the 'Atamis Electronic Sourcing system please contact the Atamis helpdesk via email:\nsupport@atamis.co.uk\nAll communications from providers should come through the Atamis portal. Strictly no other forms of communication to MLCSU or the Commissioner will be accepted (including telephone calls, postal queries/submissions, faxes or email communications) during this period. Additional information: To register on Atamis:\nIf you have not accessed with the portal before you will need to click Register from the landing page and complete the required form.\n1) Register on the portal webpage\nhttps://health-family.force.com/s/Welcome (https://healthfamily.\nforce.com/s/Welcome)\n(registration and use of the website is free of charge).\n2) Once registered, to search for tendering opportunities that have been published by the buying organisation, click Find Opportunities.\n3) From the Find Opportunities page, click on the title of an opportunity. If the tendering project is at the stage where it is open for suppliers to express interest, you will be able to click Register Interest. For this project the contract reference on Atamis is C374018.\nFor technical support in submitting your Expression of Interest or registering on the 'Atamis Electronic Sourcing system please contact the Atamis helpdesk via email:\nsupport@atamis.co.uk\nAll communications from providers should come through the Atamis portal. Strictly no other forms of communication to MLCSU or the Commissioner will be accepted (including telephone calls, postal queries/submissions, faxes or email communications) during this period." }, { "releaseID": "016386-2026", "releaseDate": "2026-02-24T11:06:25Z", "releaseTag": [ "award", "contract" ], "value": "NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) have facilitated a Competitive Process, in line with the Provider Selection Regime (PSR) of the Healthcare Services Regulations 2023, on behalf of NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) - who invited Bidders to submit a tender for the Provision of Wheelchair Services. This notice serves as an Intention to Award a contract under the Competitive process of the Provider Selection Regime (PSR). \nSubmissions were submitted via Atamis under the response functionality within the Invitation to Tender (ITT). The closing time/date for receipt of submissions was 12:00 hours on Wednesday 22nd October 2025. \n The purpose of this procurement is to secure a Service Provider to deliver Wheelchair Services for all patients registered with a GP in the Staffordshire and Stoke-on-Trent ICB area. The Authority is looking to appoint a Service Provider that will have the ability to successfully perform the service specification requirements, whilst achieving value for money. The Authority are looking to appoint a Service Provider, or Consortium, to deliver this Service for a period of 3 Years with the option to extend for up to a further 2 years. The Contract will commence on the 1st October 2026.\nThe total awardable value for the contract is £12,676,460 - this includes the initial period of 3 years and the optional 2 year extension. This is an existing service within the ICB. The new contract, from 1st October 2026, is offered to a new provider. \n The contract to be used will be the NHS Standard Contract (\"the Contract\").\n Integrated Care Boards (ICBs) have a statutory duty to commission wheelchair services that meet the reasonable needs of their populations. Wheelchair services are critical for enabling people with long-term mobility needs to live independently, participate in society, and maintain their health and wellbeing.\nThe wheelchair service will ensure that service users within NHS Staffordshire and Stoke-on-Trent ICB are able to maximize their mobility through the provision of a wheelchair that meets their clinical needs.\nThe aim of the wheelchair service is to maximise independence and improve the quality of life for service users and their carers, through timely access to appropriate assessment, provision and maintenance of equipment. The provider will respond to changes in the service users' health through regular reviews, and will deliver a positive user experience. High-quality wheelchair provision supports the delivery of the NHS Long Term Plan priorities by reducing hospital delays and supporting care outside of hospital, preventing avoidable harm, and improving quality of life. It is essential that wheelchair services are both effective and sustainable.\nThe service will focus on quality, innovation, value, integration and collaboration. The service will also focus on facilitating patient choice, improving access and reducing health inequalities.\n The provider will contribute to the following outcomes:\n-\tService Users, their families and carers have choice and control over their wheelchair and/or associated equipment.\n-\tService Users have a wheelchair and/or associated equipment which allows them to be as independently mobile as their condition allows and that takes account of their social, educational and employment needs.\n-\tService Users are able to interact with their able bodied peers, engage in recreation and maintain a healthy lifestyle and prevent secondary health problems.\n-\tService Users are able to contribute to society and enjoy improved access to physical and mental stimulation.\n-\tService Users have a choice of clinic times and locations which provide greater flexibility to fit in with their lifestyles and which will reduce the likelihood of non-attendance to appointments (DNA).\n-\tThe Service shall develop and maintain effective relationships with Local Authorities, acute and community hospitals, GPs, Community Health Teams, third sector organisations and local Service User groups in order that the Service User experiences a joined-up approach to their care.\n The Service shall support the wider health system by reducing demand on packages of care and attendances/admissions to hospital by enabling people to maximise their independence and remain in their own homes through the provision of their wheelchair and/or associated equipment.\n The wheelchair service must ensure:\n-\tComprehensive assessment and timely provision of equipment tailored to individual needs.\n-\tEquitable, safe, and person-centred delivery aligned with NHS Constitution principles.\n-\tOngoing review and maintenance to keep equipment appropriate and safe.\n-\tSupport for personal choice and control, reducing inequalities and promoting independence" } ], "status": [ { "releaseID": "047018-2025", "releaseDate": "2025-08-07T16:02:16+01:00", "releaseTag": [ "planning" ], "value": "planned" }, { "releaseID": "059356-2025", "releaseDate": "2025-09-24T15:29:37+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "016386-2026", "releaseDate": "2026-02-24T11:06:25Z", "releaseTag": [ "award", "contract" ], "value": "cancelled" } ], "awardCriteria": { "criteria": [ { "releaseID": "059356-2025", "releaseDate": "2025-09-24T15:29:37+01:00", "releaseTag": [ "tender" ], "value": [ { "name": "Basic Selection Critieria", "type": "quality", "description": "Pass/Fail" }, { "name": "Quality and Innovation", "type": "quality", "description": "37.5%" }, { "name": "Integration, Collaboration and Service Sustainability", "type": "quality", "description": "12.5%" }, { "name": "Improving Access, Reducing Health Inequalities and Facilitating Choice", "type": "quality", "description": "10%" }, { "name": "Social Value", "type": "quality", "description": "10%" }, { "type": "price", "description": "30%" } ] }, { "releaseID": "016386-2026", "releaseDate": "2026-02-24T11:06:25Z", "releaseTag": [ "award", "contract" ], "value": [ { "name": "Basic Selection Criteria", "type": "quality", "description": "PassFail" }, { "name": "Quality and Innovation", "type": "quality", "description": "37.50%" }, { "name": "Integration, Collaboration and Service Sustainability", "type": "quality", "description": "12.50%" }, { "name": "Improving Access, Reducing Health Inequalities and Facilitating Choice", "type": "quality", "description": "10.00%" }, { "name": "Social Value", "type": "quality", "description": "10.00%" }, { "type": "price", "description": "30.00%" } ] } ] }, "contractPeriod": { "startDate": [ { "releaseID": "059356-2025", "releaseDate": "2025-09-24T15:29:37+01:00", "releaseTag": [ "tender" ], "value": "2026-04-01T00:00:00+01:00" } ], "endDate": [ { "releaseID": "059356-2025", "releaseDate": "2025-09-24T15:29:37+01:00", "releaseTag": [ "tender" ], "value": 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