{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-0582da", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2025-12-12T16:07:13Z", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-0582da" ], "records": [ { "ocid": "ocds-h6vhtk-0582da", "releases": [ { "ocid": "ocds-h6vhtk-0582da", "id": "046683-2025", "tag": [ "planning" ], "date": "2025-08-06T16:40:46+01:00", "initiationType": "tender", "parties": [ { "name": "Southend-on-Sea City Council", "id": "GB-PPON-PJDT-6566-GZNX", "identifier": { "scheme": "GB-PPON", "id": "PJDT-6566-GZNX" }, "address": { "streetAddress": "Civic Centre, Victoria Avenue, Southend On Sea, Essex", "locality": "Southend On Sea", "postalCode": "ss2 6fa", "country": "GB", "countryName": "United Kingdom", "region": "UKH31" }, "contactPoint": { "name": "Lucy Gayler", "email": "Lucygayler@southend.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.southend.gov.uk/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } } ], "buyer": { "id": "GB-PPON-PJDT-6566-GZNX", "name": "Southend-on-Sea City Council" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Southend-on-Sea City Council wish to engage with prospective bidders to give an overview of the Scope of Services and provide further procurement-related information on the upcoming tender exercise. There will also be an opportunity for a Q&A session at the end of the presentation. \nThe Council will use all reasonable endeavours to respond to questions raised within the session.\nPlease email lucygayler@southend.gov.uk by no later than 22nd August 2025 to confirm your attendance and register your interest in this opportunity.\nThe Market Engagement Event will be held virtually via Teams (Date: 26th August 2026 Time: 10:30am - 11:30am) Please provide all attendees names and email addresses to the email address above.\nSouthend City Council will also require all prospective bidders to complete a pre-market engagement questionnaire in order for the Council to receive further market insight prior to the engagement session. Please complete the questionnaire by no later than 22nd August 2025. The questionnaire will be issued to all prospective bidders who register an intent to respond via email to the above email address.", "dueDate": "2025-08-26T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "046683-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/046683-2025", "datePublished": "2025-08-06T16:40:46+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-0582da", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Carers Support Service", "description": "Southend-on-Sea City Council (SCC) seeks to engage the market through this Pre-Tender Market Engagement (PTME) exercise in preparation for the potential procurement of a Carers Support Service. The detail of which can be found in the PTME section below.\nOverview:\nThe contract aims to commission a comprehensive support service for unpaid carers of all ages, providing them with timely information, advice, practical and emotional support, respite options, and advocacy. The service must be accessible, inclusive, co-produced with carers, and responsive to their diverse and changing needs. Outcomes include improved carer wellbeing, resilience, and access to support at different points in their caring journey. Stakeholders include carers, local VCSEs, local businesses, health partners, and Adult Social Care. Complexity includes aligning delivery across age groups and ensuring digital and face-to-face access.\nScope of Service:\nThe service will require the provision of information and advice and support across various areas and the provision of a range of services for carers.\nThe All-age Carers Support service covers the following services:\n•\tEarly identification \n•\tInformation and advice\n•\tStatutory carers assessments\n•\tPersonal Budget\n•\tPeer support\n•\tCarers breaks\n•\tYoung carers \n•\tTransition support\n•\tAd hoc appointment breaks\n•\tAdvocacy for carers\nAccess and Delivery of Service:\nThe Carers Support Service will provide face-to-face support and be available a minimum of five days a week on a flexible basis. The service must be accessible to all carers, including those who work or have limited availability due to their caring responsibilities. The provider should record how carers access the service, including face-to-face, telephone, email, online platforms, or virtual meetings.\nThe service will not operate from a fixed physical base but will instead deliver support from community hubs and other accessible venues across Southend-on-Sea. This outreach approach will help maximise visibility and accessibility within the community.\nWhere appropriate, the provider is expected to offer home visits, including to carers living in their own homes or in settings such as care homes or supported accommodation, to ensure equitable access for those unable to travel.\nPre-Tender Market Engagement:\nSouthend-on-Sea City Council wish to engage with prospective bidders to give an overview of the Scope of Services and provide further procurement-related information on the upcoming tender exercise. There will also be an opportunity for a Q&A session at the end of the presentation. The Council will use all reasonable endeavours to respond to questions raised within the session.\nPlease email lucygayler@southend.gov.uk by no later than 22nd August 2025 to confirm your attendance. The Market Engagement Event will be held virtually via Teams on 26th August 10:30am-11:30am. Please ensure you provide all attendees names and email addresses.\nSouthend City Council will also require all prospective bidders to submit a pre-market engagement questionnaire in order for the Council to receive further market insight prior to the engagement session. Please complete the questionnaire by no later than 22nd August 2025.\nThe questionnaire will be issued via email to all prospective bidders who register an interest in this opportunity and wish to attend the Market Engagement Session.\nContract Length & Procurement Timeline:\nIt is intended that the future contract length will be for 36 months (with a provision to extend by up to 24 months). The estimated annual contract value (including VAT) is £251,413.00.\nA high-level, indicative procurement timeline is as set out below. It is the Council's intention to use the single stage Open Procedure. Please note that the procurement procedure to be used and indicative timescales are subject to change.\n•\tMarket Engagement: 26th August 2025 (10:30am - 11:30am via Teams)\n•\tITT Published: September 2025 - October 2025\n•\tEvaluation and Moderation of Bids: October - November 2025\n•\tAssessment Summaries: December 2025\n•\tContract Award Notice & Standstill: December 2025\n•\tContract Details Notice and Contract Documents Signed: January 2026\n•\tMobilisation: January 2026 - March 2026\n•\tService Commencement: 1st April 2026\nPlease also be informed that the Council use ProContract as the e-procurement system for the publication of tenders. Further information and guidance on how to register as a supplier and use this system will be provided during the market engagement session \nhttps://procontract.due-north.com/Login/Index?ReturnUrl=/Home/About\nImportant Information:\nRespondents are advised that the purpose of this notice is to engage in dialogue with the market. The scope of service, date of publication or potential contract value should not be taken as a final \"version\" of requirement.\nThis notice is not a call for competition to procure any services and is not published to reduce time limited for the receipt of tenders.\nInterested parties will not be prejudiced by any response or (lack) to this notice. Nor shall a response to this notice guarantee an invitation to participate in this market consultation exercise or any future procurement process that Southend-on-Sea City Council may conduct.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85000000", "description": "Health and social work services" }, { "scheme": "CPV", "id": "98000000", "description": "Other community, social and personal services" } ], "deliveryAddresses": [ { "region": "UKH3", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 1257065, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2029-03-31T23:59:59+01:00", "maxExtentDate": "2031-03-31T23:59:59+01:00" }, "hasRenewal": true, "status": "planning" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "059770-2025", "tag": [ "tender" ], "date": "2025-09-25T14:59:19+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-0582da", "parties": [ { "name": "Southend-on-Sea City Council", "id": "GB-PPON-PJDT-6566-GZNX", "identifier": { "scheme": "GB-PPON", "id": "PJDT-6566-GZNX" }, "address": { "streetAddress": "Civic Centre, Victoria Avenue, Southend On Sea, Essex", "locality": "Southend On Sea", "postalCode": "ss2 6fa", "country": "GB", "countryName": "United Kingdom", "region": "UKH31" }, "contactPoint": { "email": "lucygayler@southend.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.southend.gov.uk/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } } ], "buyer": { "id": "GB-PPON-PJDT-6566-GZNX", "name": "Southend-on-Sea City Council" }, "tender": { "id": "DN785841", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Provision of All-Age Carers Support Service", "description": "Southend-on-Sea is looking to appoint a suitable supplier to deliver an All-age Carers Support Service.\nOverview:\nThe contract aims to commission a comprehensive support service for unpaid carers of all ages, providing them with timely information, advice, practical and emotional support, respite options, and advocacy. \nThe service must be accessible, inclusive, co-produced with carers, and responsive to their diverse and changing needs. Outcomes include improved carer wellbeing, resilience, and access to support at different points in their caring journey. Stakeholders include carers, local VCSEs, local businesses, health partners, and Adult Social Care. \nComplexity includes aligning delivery across all age groups and ensuring digital and face-to-face access.\nScope of Service:\nThe All-age Carers Support service covers the following services:\n•\tEarly identification \n•\tInformation and advice\n•\tStatutory carers assessments\n•\tCarer ID cards\n•\tPersonal Budget\n•\tPeer support\n•\tCarers breaks\n•\tYoung carers \n•\tTransition support\n•\tAd hoc appointment breaks\n•\tAdvocacy for carers\nAccess and Delivery:\nThe Carers Support Service will provide face-to-face support and be available a minimum of five days a week on a flexible basis, including weekend availability to ensure working carers can access support. The service must be accessible to all carers, including those who work or have limited availability due to their caring responsibilities. \nThe service will not operate from a fixed physical base but will instead deliver support from community hubs and other accessible venues across Southend-on-Sea. \nWhere appropriate, the provider is expected to also offer home visits, including to carers living in their own homes or in settings such as care homes or supported accommodation.\nThe referral process and all ongoing communication must be designed to be simple, timely, and user-friendly, ensuring easy access for carers and professionals making referrals on their behalf.\nLocal Government Reform / Devolution:\nThe contracting authority is Southend-on-Sea City Council and any Successor Body meaning one or more entities which assumes any of the Council's functions (as applicable) as a result of Local Government Reform (LGR). Such successor body or bodies may be, without limitation, a local authority, a combined county authority, a strategic authority or any other status determined pursuant to the Devolution and LGR Legislation.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "85000000", "description": "Health and social work services" }, { "scheme": "CPV", "id": "98000000", "description": "Other community, social and personal services" } ], "deliveryAddresses": [ { "region": "UKH3", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 1007065, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "mainProcurementCategory": "services", "aboveThreshold": true, "submissionMethodDetails": "The provisioning of documentation relating to the Procurement Process and the submission of Responses from interested Parties will be conducted electronically via Southend-on-Sea City Council's Electronic Tender Facility, ProContract: \nhttps://procurement.southend.gov.uk/southend/portal.nsf/index.htm \nThe Candidates must ensure that they have downloaded and are fully aware of all the information which they are required to be in receipt of. This includes the Procurement Specific Questionnaire, Technical (Quality) Responses, Commercial (Price) Submissions, Tender Forms & Declarations. \nAll submissions must be forms to be completed online via Pro Contract. All key procurement timescales will be found within the ITT document attached to the tender pack on ProContract.", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "tenderPeriod": { "endDate": "2025-10-30T15:00:00Z" }, "enquiryPeriod": { "endDate": "2025-10-22T15:00:00+01:00" }, "awardPeriod": { "endDate": "2025-12-01T23:59:59Z" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 1007065, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical (Quality) Evaluation", "numbers": [ { "number": 70, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial (Price) Evaluation", "numbers": [ { "number": 30, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2029-03-31T23:59:59+01:00", "maxExtentDate": "2031-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "There is an option to extend the contract by 24 months with 2 extensions available (of 12 month durations each)." } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "L-1", "documentType": "biddingDocuments", "description": "The provisioning of documentation relating to the Procurement Process and the submission of Responses from interested Parties will be conducted electronically via Southend-on-Sea City Council's Electronic Tender Facility, ProContract: \nhttps://procurement.southend.gov.uk/southend/portal.nsf/index.htm \nThe Candidates must ensure that they have downloaded and are fully aware of all the information which they are required to be in receipt of. This will include; Procurement Specific Questionnaire, Technical (Quality) Responses, Commercial (Price) Submission, Tender Forms & Declarations.\nAll submissions must be forms to be completed online via Pro Contract.", "url": "https://procurement.southend.gov.uk/southend/portal.nsf/index.htm" }, { "id": "059770-2025", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/059770-2025", "datePublished": "2025-09-25T14:59:19+01:00", "format": "text/html" } ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "082637-2025", "tag": [ "award", "contract" ], "date": "2025-12-12T16:07:13Z", "initiationType": "tender", "ocid": "ocds-h6vhtk-0582da", "parties": [ { "name": "Southend-on-Sea City Council", "id": "GB-PPON-PJDT-6566-GZNX", "identifier": { "scheme": "GB-PPON", "id": "PJDT-6566-GZNX" }, "address": { "streetAddress": "Civic Centre, Victoria Avenue, Southend On Sea, Essex", "locality": "Southend On Sea", "postalCode": "ss2 6fa", "country": "GB", "countryName": "United Kingdom", "region": "UKH31" }, "contactPoint": { "email": "procurementops@southend.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } }, { "name": "CARERS FIRST", "id": "GB-COH-04144820", "identifier": { "scheme": "GB-COH", "id": "04144820" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PWHR-7665-HXYG" } ], "address": { "streetAddress": "Unit 4 Michael Gill Building, Tolgate Lane", "locality": "Rochester", "postalCode": "ME2 4TG", "country": "GB", "countryName": "United Kingdom", "region": "UKJ41" }, "contactPoint": { "email": "kate.kennard@carersfirst.org.uk" }, "roles": [ "supplier" ], "details": { "url": "http://www.carersfirst.org.uk", "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-PPON-PJDT-6566-GZNX", "name": "Southend-on-Sea City Council" }, "tender": { "id": "DN785841", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Provision of All-age Carers Support Service", "description": "Southend-on-Sea City Council (SCC) intends to award an All-age Carers Support Service. The detail of which can be found below.\nOverview:\nThe contract aims to commission a comprehensive support service for unpaid carers of all ages, providing them with timely information, advice, practical and emotional support, respite options, and advocacy. The service must be accessible, inclusive, co-produced\nwith carers, and responsive to their diverse and changing needs. Outcomes include improved carer wellbeing, resilience, and access to support at different points in their caring journey. Stakeholders include carers, local VCSEs, local businesses, health\npartners, and Adult Social Care. Complexity includes aligning delivery across age groups and ensuring digital and face-to-face access.\nScope of Service:\nThe service will require the provision of information and advice and support across various areas and the provision of a range of services for carers.\nThe All-age Carers Support service covers the following services:\n• Early identification\n• Information and advice\n• Statutory carers assessments\n• Personal Budget\n• Peer support\n• Carers breaks\n• Young carers\n• Transition support\n• Ad hoc appointment breaks\n• Advocacy for carers\nAccess and Delivery of Service:\nThe Carers Support Service will provide face-to-face support and be available a minimum of five days a week on a flexible basis. 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sub-central government" } ] } }, { "id": "GB-COH-04144820", "name": "CARERS FIRST", "identifier": { "scheme": "GB-COH", "id": "04144820" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PWHR-7665-HXYG" } ], "address": { "streetAddress": "Unit 4 Michael Gill Building, Tolgate Lane", "locality": "Rochester", "postalCode": "ME2 4TG", "country": "GB", "countryName": "United Kingdom", "region": "UKJ41" }, "contactPoint": { "email": "kate.kennard@carersfirst.org.uk" }, "roles": [ "supplier" ], "details": { "url": "http://www.carersfirst.org.uk", "scale": "sme", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-PPON-PJDT-6566-GZNX", "name": "Southend-on-Sea City Council" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Southend-on-Sea City Council wish to engage with prospective bidders to give an overview of the Scope of Services and provide further procurement-related information on the upcoming tender exercise. There will also be an opportunity for a Q&A session at the end of the presentation. \nThe Council will use all reasonable endeavours to respond to questions raised within the session.\nPlease email lucygayler@southend.gov.uk by no later than 22nd August 2025 to confirm your attendance and register your interest in this opportunity.\nThe Market Engagement Event will be held virtually via Teams (Date: 26th August 2026 Time: 10:30am - 11:30am) Please provide all attendees names and email addresses to the email address above.\nSouthend City Council will also require all prospective bidders to complete a pre-market engagement questionnaire in order for the Council to receive further market insight prior to the engagement session. Please complete the questionnaire by no later than 22nd August 2025. 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The detail of which can be found below.\nOverview:\nThe contract aims to commission a comprehensive support service for unpaid carers of all ages, providing them with timely information, advice, practical and emotional support, respite options, and advocacy. The service must be accessible, inclusive, co-produced\nwith carers, and responsive to their diverse and changing needs. Outcomes include improved carer wellbeing, resilience, and access to support at different points in their caring journey. Stakeholders include carers, local VCSEs, local businesses, health\npartners, and Adult Social Care. Complexity includes aligning delivery across age groups and ensuring digital and face-to-face access.\nScope of Service:\nThe service will require the provision of information and advice and support across various areas and the provision of a range of services for carers.\nThe All-age Carers Support service covers the following services:\n• Early identification\n• Information and advice\n• Statutory carers assessments\n• Personal Budget\n• Peer support\n• Carers breaks\n• Young carers\n• Transition support\n• Ad hoc appointment breaks\n• Advocacy for carers\nAccess and Delivery of Service:\nThe Carers Support Service will provide face-to-face support and be available a minimum of five days a week on a flexible basis. The service must be accessible to all carers, including those who work or have limited availability due to their caring responsibilities.\nThe provider should record how carers access the service, including face-to-face, telephone, email, online platforms, or virtual meetings.\nThe service will not operate from a fixed physical base but will instead deliver support from community hubs and other accessible venues across Southend-on-Sea. This outreach approach will help maximise visibility and accessibility within the community.\nWhere appropriate, the provider is expected to offer home visits, including to carers living in their own homes or in settings such as care homes or supported accommodation, to ensure equitable access for those unable to travel.\nConditions of Award:\nThe decision to award this contract to the Preferred Bidder will be subject to the following:\n•\tSatisfactory conclusion of the voluntary Standstill Period.\n•\tSuccessful completion of the awarded bidders' compliance and certification checks at the PSQ Stage and following the provisional award of contracts to the successful bidders.\n•\tSuccessful completion of Southend-on-Sea City Council's governance to award process which is set to take place in January 2026.\nLocal Government Reform:\nThe contracting authority is Southend-on-Sea City Council and any Successor Body meaning one or more entities which assumes any of the Council's functions (as applicable) as a result of Local Government Reform (LGR). 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This includes the Procurement Specific Questionnaire, Technical (Quality) Responses, Commercial (Price) Submissions, Tender Forms & Declarations. \nAll submissions must be forms to be completed online via Pro Contract. 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There will also be an opportunity for a Q&A session at the end of the presentation. \nThe Council will use all reasonable endeavours to respond to questions raised within the session.\nPlease email lucygayler@southend.gov.uk by no later than 22nd August 2025 to confirm your attendance and register your interest in this opportunity.\nThe Market Engagement Event will be held virtually via Teams (Date: 26th August 2026 Time: 10:30am - 11:30am) Please provide all attendees names and email addresses to the email address above.\nSouthend City Council will also require all prospective bidders to complete a pre-market engagement questionnaire in order for the Council to receive further market insight prior to the engagement session. Please complete the questionnaire by no later than 22nd August 2025. The questionnaire will be issued to all prospective bidders who register an intent to respond via email to the above email address." } ], "dueDate": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "2025-08-26T23:59:59+01:00" } ], "status": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "scheduled" } ] } ], "documents": [ { "id": "046683-2025", "documentType": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "marketEngagementNotice" } ], "noticeType": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "UK2" } ], "description": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "Preliminary market engagement notice on Find a Tender" } ], "url": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "https://www.find-tender.service.gov.uk/Notice/046683-2025" } ], "datePublished": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "2025-08-06T16:40:46+01:00" } ], "format": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "text/html" } ] } ] }, "tender": { "id": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "ocds-h6vhtk-0582da" }, { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "DN785841" } ], "legalBasis": { "id": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "Carers Support Service" }, { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "Provision of All-Age Carers Support Service" }, { "releaseID": "082637-2025", "releaseDate": "2025-12-12T16:07:13Z", "releaseTag": [ "award", "contract" ], "value": "Provision of All-age Carers Support Service" } ], "description": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "Southend-on-Sea City Council (SCC) seeks to engage the market through this Pre-Tender Market Engagement (PTME) exercise in preparation for the potential procurement of a Carers Support Service. The detail of which can be found in the PTME section below.\nOverview:\nThe contract aims to commission a comprehensive support service for unpaid carers of all ages, providing them with timely information, advice, practical and emotional support, respite options, and advocacy. The service must be accessible, inclusive, co-produced with carers, and responsive to their diverse and changing needs. Outcomes include improved carer wellbeing, resilience, and access to support at different points in their caring journey. Stakeholders include carers, local VCSEs, local businesses, health partners, and Adult Social Care. Complexity includes aligning delivery across age groups and ensuring digital and face-to-face access.\nScope of Service:\nThe service will require the provision of information and advice and support across various areas and the provision of a range of services for carers.\nThe All-age Carers Support service covers the following services:\n•\tEarly identification \n•\tInformation and advice\n•\tStatutory carers assessments\n•\tPersonal Budget\n•\tPeer support\n•\tCarers breaks\n•\tYoung carers \n•\tTransition support\n•\tAd hoc appointment breaks\n•\tAdvocacy for carers\nAccess and Delivery of Service:\nThe Carers Support Service will provide face-to-face support and be available a minimum of five days a week on a flexible basis. The service must be accessible to all carers, including those who work or have limited availability due to their caring responsibilities. The provider should record how carers access the service, including face-to-face, telephone, email, online platforms, or virtual meetings.\nThe service will not operate from a fixed physical base but will instead deliver support from community hubs and other accessible venues across Southend-on-Sea. This outreach approach will help maximise visibility and accessibility within the community.\nWhere appropriate, the provider is expected to offer home visits, including to carers living in their own homes or in settings such as care homes or supported accommodation, to ensure equitable access for those unable to travel.\nPre-Tender Market Engagement:\nSouthend-on-Sea City Council wish to engage with prospective bidders to give an overview of the Scope of Services and provide further procurement-related information on the upcoming tender exercise. There will also be an opportunity for a Q&A session at the end of the presentation. The Council will use all reasonable endeavours to respond to questions raised within the session.\nPlease email lucygayler@southend.gov.uk by no later than 22nd August 2025 to confirm your attendance. The Market Engagement Event will be held virtually via Teams on 26th August 10:30am-11:30am. Please ensure you provide all attendees names and email addresses.\nSouthend City Council will also require all prospective bidders to submit a pre-market engagement questionnaire in order for the Council to receive further market insight prior to the engagement session. Please complete the questionnaire by no later than 22nd August 2025.\nThe questionnaire will be issued via email to all prospective bidders who register an interest in this opportunity and wish to attend the Market Engagement Session.\nContract Length & Procurement Timeline:\nIt is intended that the future contract length will be for 36 months (with a provision to extend by up to 24 months). The estimated annual contract value (including VAT) is £251,413.00.\nA high-level, indicative procurement timeline is as set out below. It is the Council's intention to use the single stage Open Procedure. Please note that the procurement procedure to be used and indicative timescales are subject to change.\n•\tMarket Engagement: 26th August 2025 (10:30am - 11:30am via Teams)\n•\tITT Published: September 2025 - October 2025\n•\tEvaluation and Moderation of Bids: October - November 2025\n•\tAssessment Summaries: December 2025\n•\tContract Award Notice & Standstill: December 2025\n•\tContract Details Notice and Contract Documents Signed: January 2026\n•\tMobilisation: January 2026 - March 2026\n•\tService Commencement: 1st April 2026\nPlease also be informed that the Council use ProContract as the e-procurement system for the publication of tenders. Further information and guidance on how to register as a supplier and use this system will be provided during the market engagement session \nhttps://procontract.due-north.com/Login/Index?ReturnUrl=/Home/About\nImportant Information:\nRespondents are advised that the purpose of this notice is to engage in dialogue with the market. The scope of service, date of publication or potential contract value should not be taken as a final \"version\" of requirement.\nThis notice is not a call for competition to procure any services and is not published to reduce time limited for the receipt of tenders.\nInterested parties will not be prejudiced by any response or (lack) to this notice. Nor shall a response to this notice guarantee an invitation to participate in this market consultation exercise or any future procurement process that Southend-on-Sea City Council may conduct." }, { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "Southend-on-Sea is looking to appoint a suitable supplier to deliver an All-age Carers Support Service.\nOverview:\nThe contract aims to commission a comprehensive support service for unpaid carers of all ages, providing them with timely information, advice, practical and emotional support, respite options, and advocacy. \nThe service must be accessible, inclusive, co-produced with carers, and responsive to their diverse and changing needs. Outcomes include improved carer wellbeing, resilience, and access to support at different points in their caring journey. Stakeholders include carers, local VCSEs, local businesses, health partners, and Adult Social Care. \nComplexity includes aligning delivery across all age groups and ensuring digital and face-to-face access.\nScope of Service:\nThe All-age Carers Support service covers the following services:\n•\tEarly identification \n•\tInformation and advice\n•\tStatutory carers assessments\n•\tCarer ID cards\n•\tPersonal Budget\n•\tPeer support\n•\tCarers breaks\n•\tYoung carers \n•\tTransition support\n•\tAd hoc appointment breaks\n•\tAdvocacy for carers\nAccess and Delivery:\nThe Carers Support Service will provide face-to-face support and be available a minimum of five days a week on a flexible basis, including weekend availability to ensure working carers can access support. The service must be accessible to all carers, including those who work or have limited availability due to their caring responsibilities. \nThe service will not operate from a fixed physical base but will instead deliver support from community hubs and other accessible venues across Southend-on-Sea. \nWhere appropriate, the provider is expected to also offer home visits, including to carers living in their own homes or in settings such as care homes or supported accommodation.\nThe referral process and all ongoing communication must be designed to be simple, timely, and user-friendly, ensuring easy access for carers and professionals making referrals on their behalf.\nLocal Government Reform / Devolution:\nThe contracting authority is Southend-on-Sea City Council and any Successor Body meaning one or more entities which assumes any of the Council's functions (as applicable) as a result of Local Government Reform (LGR). Such successor body or bodies may be, without limitation, a local authority, a combined county authority, a strategic authority or any other status determined pursuant to the Devolution and LGR Legislation." }, { "releaseID": "082637-2025", "releaseDate": "2025-12-12T16:07:13Z", "releaseTag": [ "award", "contract" ], "value": "Southend-on-Sea City Council (SCC) intends to award an All-age Carers Support Service. The detail of which can be found below.\nOverview:\nThe contract aims to commission a comprehensive support service for unpaid carers of all ages, providing them with timely information, advice, practical and emotional support, respite options, and advocacy. The service must be accessible, inclusive, co-produced\nwith carers, and responsive to their diverse and changing needs. Outcomes include improved carer wellbeing, resilience, and access to support at different points in their caring journey. Stakeholders include carers, local VCSEs, local businesses, health\npartners, and Adult Social Care. Complexity includes aligning delivery across age groups and ensuring digital and face-to-face access.\nScope of Service:\nThe service will require the provision of information and advice and support across various areas and the provision of a range of services for carers.\nThe All-age Carers Support service covers the following services:\n• Early identification\n• Information and advice\n• Statutory carers assessments\n• Personal Budget\n• Peer support\n• Carers breaks\n• Young carers\n• Transition support\n• Ad hoc appointment breaks\n• Advocacy for carers\nAccess and Delivery of Service:\nThe Carers Support Service will provide face-to-face support and be available a minimum of five days a week on a flexible basis. The service must be accessible to all carers, including those who work or have limited availability due to their caring responsibilities.\nThe provider should record how carers access the service, including face-to-face, telephone, email, online platforms, or virtual meetings.\nThe service will not operate from a fixed physical base but will instead deliver support from community hubs and other accessible venues across Southend-on-Sea. This outreach approach will help maximise visibility and accessibility within the community.\nWhere appropriate, the provider is expected to offer home visits, including to carers living in their own homes or in settings such as care homes or supported accommodation, to ensure equitable access for those unable to travel.\nConditions of Award:\nThe decision to award this contract to the Preferred Bidder will be subject to the following:\n•\tSatisfactory conclusion of the voluntary Standstill Period.\n•\tSuccessful completion of the awarded bidders' compliance and certification checks at the PSQ Stage and following the provisional award of contracts to the successful bidders.\n•\tSuccessful completion of Southend-on-Sea City Council's governance to award process which is set to take place in January 2026.\nLocal Government Reform:\nThe contracting authority is Southend-on-Sea City Council and any Successor Body meaning one or more entities which assumes any of the Council's functions (as applicable) as a result of Local Government Reform (LGR). Such successor body or bodies may be, without limitation, a local authority, a combined county authority, a strategic authority or any other status determined pursuant to the Devolution and LGR Legislation." } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "CPV", "id": "85000000", "description": "Health and social work services" }, { "scheme": "CPV", "id": "98000000", "description": "Other community, social and personal services" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "UKH3" } ], "country": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "046683-2025", "releaseDate": "2025-08-06T16:40:46+01:00", "releaseTag": [ "planning" ], 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"contract" ], "value": "complete" } ], "procurementMethod": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "open" } ], "procurementMethodDetails": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "Open procedure" } ], "submissionMethodDetails": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "The provisioning of documentation relating to the Procurement Process and the submission of Responses from interested Parties will be conducted electronically via Southend-on-Sea City Council's Electronic Tender Facility, ProContract: \nhttps://procurement.southend.gov.uk/southend/portal.nsf/index.htm \nThe Candidates must ensure that they have downloaded and are fully aware of all the information which they are required to be in receipt of. This includes the Procurement Specific Questionnaire, Technical (Quality) Responses, Commercial (Price) Submissions, Tender Forms & Declarations. \nAll submissions must be forms to be completed online via Pro Contract. All key procurement timescales will be found within the ITT document attached to the tender pack on ProContract." } ], "submissionTerms": { "electronicSubmissionPolicy": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "allowed" } ], "languages": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": [ "en" ] } ] }, "tenderPeriod": { "endDate": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "2025-10-30T15:00:00Z" } ] }, "enquiryPeriod": { "endDate": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "2025-10-22T15:00:00+01:00" } ] }, "awardPeriod": { "endDate": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "2025-12-01T23:59:59Z" } ] }, "documents": [ { "id": "conflictOfInterest", "documentType": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "conflictOfInterest" } ], "description": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "Not published" } ] }, { "id": "L-1", "documentType": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "biddingDocuments" } ], "description": [ { "releaseID": "059770-2025", "releaseDate": "2025-09-25T14:59:19+01:00", "releaseTag": [ "tender" ], "value": "The provisioning of documentation relating to the Procurement Process and the submission of Responses from interested Parties will be conducted electronically via Southend-on-Sea City Council's Electronic Tender Facility, ProContract: \nhttps://procurement.southend.gov.uk/southend/portal.nsf/index.htm \nThe Candidates must ensure that they have downloaded and are fully aware of all the information which they are required to be in receipt of. 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