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"releaseTag": [ "award", "contract" ], "value": false } ] } } ], "buyer": { "id": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "GB-PPON-PBJQ-2231-ZRPG" } ], "name": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "Southern Water Services Limited" } ] }, "planning": { "milestones": [ { "id": "engagement", "type": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "engagement" } ], "description": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "Please note this is not a call for competition.\nSouthern Water (SW) is seeking information from the market and invites interested suppliers to complete a Request for Information as part of this engagement on our Sourcing platform: https://southernwater.bravosolution.co.uk/ \nPlease submit your responses to this Request for Information by 15th August 2025 12 pm (midday)UK time.\nAs part of this process, further market engagement will follow online via Microsoft Teams on 21st August 2025. If you would like to attend, please confirm your interest and provide the names and email addresses of participants when submitting your RFI response. \nAll answers and queries related to this Request for Information should be directed to SWS via the e-sourcing portal by following the link provided.\nhttps://southernwater.bravosolution.co.uk/ \nNote: If you are already registered on Southern Water's sourcing portal please go straight to Step 2 below\nIf you are unregistered please follow the instructions below to register\n1. Register your company on the Jaggaer sourcing portal (this is required only once)\nTo register or log in please go to - https://southernwater.bravosolution.co.uk/web/login.html\nSelect the \"Login or register to participate\" link above and click the \"Register Now\" link on the home page\nAccept the terms and conditions and click \"Next\"\nEnter your correct business and user details\nNote the username you chose and click \"Save\" when complete\nYou will shortly receive an email with your unique password (please keep this secure)\n2. Respond to the PQQ/ITT\nLogin to the portal with your username/password\nClick the PQQs open to all suppliers or ITTs open to all suppliers' link.\nClick on the relevant PQQ/ITT" } ], "dueDate": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "2025-08-15T23:59:59+01:00" } ], "status": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "scheduled" } ] } ], "documents": [ { "id": "046413-2025", "documentType": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "marketEngagementNotice" } ], "noticeType": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "UK2" } ], "description": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "Preliminary market engagement notice on Find a Tender" } ], "url": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "https://www.find-tender.service.gov.uk/Notice/046413-2025" } ], "datePublished": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "2025-08-06T10:42:21+01:00" } ], "format": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "text/html" } ] } ] }, "tender": { "id": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "Prj_7156" } ], "legalBasis": { "id": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "Customer Research Framework" }, { "releaseID": "030925-2026", "releaseDate": "2026-04-02T14:06:40+01:00", "releaseTag": [ "tender" ], "value": "Customer Research Services Framework" } ], "description": [ { "releaseID": "046413-2025", "releaseDate": "2025-08-06T10:42:21+01:00", "releaseTag": [ "planning" ], "value": "SWS intends to establish a framework panel whom have the expertise to support the company's ambitions.\nThis pre-tender exercise is not a call for competition but rather a step towards understanding the current market landscape for customer research services including but not limited to:\n-\tQualitative and Quantitative research (focus groups, telephone interviews, workshops, paired depth interviews, online communities, large scale surveys, survey tracking, structured data collection etc)\n-\tManaging proposals (designing research proposals based on SW needs including cost and methodology options)\n-\tSurvey design (co-creation based on SW requirements)\n-\tFieldwork (recruitment of audience for insights purposes as required)\n-\tAnalysis (bespoke analysis in the best format for SW)\n-\tOutputs (such as delivery of output back to SW)\nPlease note that SWS reserves the right to update the scope at the release of the contract notice\nPlease submit your responses to this Request for Information by 15th August 2025 12 pm (midday) UK time on our Sourcing platform at https://southernwater.bravosolution.co.uk/ \nAs part of this process, further market engagement will follow online via Microsoft Teams on 21st August 2025. If you would like to attend, please confirm your interest and provide the names and email addresses of participants when submitting your RFI response. \nAll answers and queries related to this Request for Information should be directed to SWS via the e-sourcing portal by following the link provided.\nhttps://southernwater.bravosolution.co.uk/" }, { "releaseID": "030925-2026", "releaseDate": "2026-04-02T14:06:40+01:00", "releaseTag": [ "tender" ], "value": "SWS intends to establish a framework panel whom have the expertise to support the company's objectives.\nThe objective of this tender is to select suppliers to provide customer research services across Southern Water’s requirements. \nIn responding to this tender, you are confirming you are able to undertake the full suite of services, as set out in Tender associated schedules and documents.\nSWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where 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