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This contract is a key part of our \nwider mission to deliver great homes and excellent landlord services, putting tenants at the heart of \neverything we do.\nWe are seeking partners who will work closely with us to deliver consistent, high-quality communal \ncleaning services across our housing stock, ensuring that all shared spaces are maintained to \nstandards that reflect the pride and expectations of our tenants.\nPartners must not only deliver core cleaning services but must do so in a way that reflects our values, \nrespects our tenants as customers, and promotes dignity, safety, and well-being. Tenants’ feedback \nand lived experiences will directly inform service delivery, performance monitoring, and continuous \nimprovement in line with the Regulator of Social Housing’s Consumer Standards, particularly around \nTenant Involvement and Empowerment and Transparency, Influence and Accountability." }, { "releaseID": "013631-2026", "releaseDate": "2026-02-13T17:04:03Z", "releaseTag": [ "award", "contract" ], "value": "Midland Heart is committed to creating safe, clean, and welcoming environments for all our tenants\nby maintaining high standards of cleanliness in our communal areas. This contract is a key part of our\nwider mission to deliver great homes and excellent landlord services, putting tenants at the heart of\neverything we do.\nWe are seeking partners who will work closely with us to deliver consistent, high-quality communal\ncleaning services across our housing stock, ensuring that all shared spaces are maintained to\nstandards that reflect the pride and expectations of our tenants.\nPartners must not only deliver core cleaning services but must do so in a way that reflects our values,\nrespects our tenants as customers, and promotes dignity, safety, and well-being. 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