{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-054675", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-03-23T09:53:19Z", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-054675" ], "records": [ { "ocid": "ocds-h6vhtk-054675", "releases": [ { "ocid": "ocds-h6vhtk-054675", "id": "031434-2025", "tag": [ "planning" ], "date": "2025-06-11T10:27:21+01:00", "initiationType": "tender", "parties": [ { "name": "FIRST GREATER WESTERN LIMITED", "id": "GB-COH-05113733", "identifier": { "scheme": "GB-COH", "id": "05113733" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PXVG-2764-GZCQ" } ], "address": { "streetAddress": "Milford House 1 Milford Street", "locality": "Wiltshire", "postalCode": "SN1 1HL", "country": "GB", "countryName": "United Kingdom", "region": "UKK14" }, "contactPoint": { "name": "Ben Boatman", "email": "Ben.Boatman@gwr.com" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-05113733", "name": "FIRST GREATER WESTERN LIMITED" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "We want to hear from suppliers who feel they can realistically provide the services. The project team are happy to discuss over Teams, face to face or on site. The team will agree the next steps as interest is received.", "dueDate": "2025-09-15T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "031434-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/031434-2025", "datePublished": "2025-06-11T10:27:21+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-054675", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Catering and Logistic Services for Great Western Railways", "description": "Background\nFirst Greater Western Limited, trading as \"Great Western Railway\" (GWR), provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.\nFind out more here: https://www.gwr.com/about-us \nGWR are looking to better understand the market offer for on train catering services and logistics. GWR want to discuss opportunities, ideas and innovation with suppliers who can offer catering products and logistics to be delivered across the fleet. The suppliers can offer both catering products and logistics as one offer or just one of the options, we are keen to understand, talk through options and meet suppliers. \nGWR hope to go out to tender with this contract opportunity late 2025. \nScope: \nAs a high level brief GWR want a supplier to provide catering products and logistic services across the GWR network. This includes:\nRoute details: \nGWR manage a number of station routes with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nWe run 254 catered trains a day Monday - Friday, \n280 catered trains on Saturday and \n210 on a Sunday. \nFleet: \nOur current fleet GWR offers catering which comprises of:\n92 Bi-mode Hitachi Intercity Express Trains comprising of five and nine car trains.\nFive car trains can run as independent five cars or couple up to be 10 car trains these are often uncoupled/coupled mid journey to make a 10 back into a five and vice versa. This adds flexibility to the fleet and allows us to run more services. When in 10 car formation there is no way through the train to both ends so they run independently with each end having a kitchen, first class and at seat trolley service meaning two independent deliveries and top off to different locations on one train.\nWe also run nine car trains which are full units with one kitchen offering first class and standard class.\nWe currently operate a Left on Board Found on Board system (LOB FOB) this means we leave non-perishable stock on train overnight when it goes back to the Hitachi train care depot. \nWe currently fully destock four trains a day seven days a week which means all GWR owned equipment and stock is removed by the logistics provider, washed, counted, and repacked to the levels GWR set and then delivered back to the same train the next day or when it returns into operation. \nCatering offering:\nGWR offer many variations of catering which the logistics provider must source products/deliver for:\nStandard class:\nRetail at seat trolley-Offering snacks, sandwiches, drinks, confectionary and alcohol.\nFirst class:\nComplimentary items offering drinks, snacks, sandwiches, and made-up weekend boxes, we have period rotations of cakes and sandwich fillings to keep the range changeable \nSleeper:\nRetail range as above with a few specific products for this service. Complimentary in cabin breakfast items \nPullman:\nFine dining services, six full three course dining services per day Monday to Friday only.\nFirst class lounges:\nComplimentary drinks and snacks consisting of a mix of current on train lines and a few bespoke lounge items. \nSpecial events:\nAd hoc orders for special events and buffets for meetings are often requested and the logistics provider would be expected to source and price up these. \nInnovation:\nWe are looking for a supplier who has innovation and ideas to support us in growing and driving change \nLogistics:\nLocations - GWR requires the contractor to take full management of catering logistics.\nThe below service centres are leased and maintained by GWR, and these service centres are available for use by the catering logistics provider:\nGWR has four main service centres all located within the station building:\nPaddington, Swansea, Plymouth, and Bristol\nCurrently the layout works for delivery, and we have varying modes of transport for delivery to train dependant on location. \nCurrent operating hours are:\nPLYMOUTH Mon-Fri 4.30am-midnight Sat 4.30am-10pm Sun 7am-10pm \nPADDINGTON 6am-10pm 7 days a week \nSWANSEA 24 hours apart from close 9pm Sat and reopen 6am Sunday \nBRISTOL Mon-Sat 4am - 8pm Sun 7am-7pm \nAt this point we are drafting a specification and hope the market engagement will help develop GWRs requirements to ensure a robust procurement. We would welcome any interested supplier to make contact. \nContract\nThe estimated budget is: £8.4 million Inc VAT\nThe contract lifetime: 5 years (3+1+1) \nContact\nFor more information, to register your interest or if you feel you could offer this service/supply of goods and would like to discuss with us further, please contact:\nBen.Boatman@gwr.com\nThis preliminary market engagement notice will expire on: 15.09.25 at 17:00", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "55522000", "description": "Catering services for transport enterprises" } ], "deliveryAddresses": [ { "region": "UKK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 8400000, "currency": "GBP" }, "mainProcurementCategory": "services", "additionalProcurementCategories": [ "goods" ], "specialRegime": [ "utilities" ], "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-03-02T00:00:00Z", "endDate": "2029-03-01T23:59:59Z", "maxExtentDate": "2031-03-01T23:59:59Z" }, "hasRenewal": true, "status": "planning" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "036589-2025", "tag": [ "planningUpdate" ], "date": "2025-07-02T08:03:16+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-054675", "parties": [ { "name": "FIRST GREATER WESTERN LIMITED", "id": "GB-COH-05113733", "identifier": { "scheme": "GB-COH", "id": "05113733" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PXVG-2764-GZCQ" } ], "address": { "streetAddress": "Milford House 1 Milford Street", "locality": "Wiltshire", "postalCode": "SN1 1HL", "country": "GB", "countryName": "United Kingdom", "region": "UKK14" }, "contactPoint": { "name": "Ben Boatman", "email": "Ben.Boatman@gwr.com" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-05113733", "name": "FIRST GREATER WESTERN LIMITED" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "We want to hear from suppliers who feel they can realistically provide the services. The project team are happy to discuss over Teams, face to face or on site. The team will agree the next steps as interest is received.", "dueDate": "2025-09-15T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "036589-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/036589-2025", "datePublished": "2025-07-02T08:03:16+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-054675", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Catering and Logistic Services for Great Western Railways", "description": "Background\nFirst Greater Western Limited, trading as \"Great Western Railway\" (GWR), provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.\nFind out more here: https://www.gwr.com/about-us\nGWR are looking to better understand the market offer for on train catering services and logistics. GWR want to discuss opportunities, ideas and innovation with suppliers who can offer catering products and logistics to be delivered across the fleet. The suppliers can offer both catering products and logistics as one offer or just one of the options, we are keen to understand, talk through options and meet suppliers.\nGWR hope to go out to tender with this contract opportunity late 2025.\nScope:\nAs a high level brief GWR want a supplier to provide catering products and logistic services across the GWR network. This includes:\nRoute details:\nGWR manage a number of station routes with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nWe run 254 catered trains a day Monday - Friday,\n280 catered trains on Saturday and\n210 on a Sunday.\nFleet:\nOur current fleet GWR offers catering which comprises of:\n92 Bi-mode Hitachi Intercity Express Trains comprising of five and nine car trains.\nFive car trains can run as independent five cars or couple up to be 10 car trains these are often uncoupled/coupled mid journey to make a 10 back into a five and vice versa. This adds flexibility to the fleet and allows us to run more services. When in 10 car formation there is no way through the train to both ends so they run independently with each end having a kitchen, first class and at seat trolley service meaning two independent deliveries and top off to different locations on one train.\nWe also run nine car trains which are full units with one kitchen offering first class and standard class.\nWe currently operate a Left on Board Found on Board system (LOB FOB) this means we leave non-perishable stock on train overnight when it goes back to the Hitachi train care depot.\nWe currently fully destock four trains a day seven days a week which means all GWR owned equipment and stock is removed by the logistics provider, washed, counted, and repacked to the levels GWR set and then delivered back to the same train the next day or when it returns into operation.\nCatering offering:\nGWR offer many variations of catering which the logistics provider must source products/deliver for:\nStandard class:\nRetail at seat trolley-Offering snacks, sandwiches, drinks, confectionary and alcohol.\nFirst class:\nComplimentary items offering drinks, snacks, sandwiches, and made-up weekend boxes, we have period rotations of cakes and sandwich fillings to keep the range changeable\nSleeper:\nRetail range as above with a few specific products for this service. Complimentary in cabin breakfast items\nPullman:\nFine dining services, six full three course dining services per day Monday to Friday only.\nFirst class lounges:\nComplimentary drinks and snacks consisting of a mix of current on train lines and a few bespoke lounge items.\nSpecial events:\nAd hoc orders for special events and buffets for meetings are often requested and the logistics provider would be expected to source and price up these.\nInnovation:\nWe are looking for a supplier who has innovation and ideas to support us in growing and driving change\nLogistics:\nLocations - GWR requires the contractor to take full management of catering logistics.\nThe below service centres are leased and maintained by GWR, and these service centres are available for use by the catering logistics provider:\nGWR has four main service centres all located within the station building:\nPaddington, Swansea, Plymouth, and Bristol\nCurrently the layout works for delivery, and we have varying modes of transport for delivery to train dependant on location.\nCurrent operating hours are:\nPLYMOUTH Mon-Fri 4.30am-midnight Sat 4.30am-10pm Sun 7am-10pm\nPADDINGTON 6am-10pm 7 days a week\nSWANSEA 24 hours apart from close 9pm Sat and reopen 6am Sunday\nBRISTOL Mon-Sat 4am - 8pm Sun 7am-7pm\nAt this point we are drafting a specification and hope the market engagement will help develop GWRs requirements to ensure a robust procurement. We would welcome any interested supplier to make contact.\nContract\nThe estimated budget is: £8.4 million Inc VAT\nThe contract lifetime: 5 years (3+1+1)\nContact\nFor more information, to register your interest or if you feel you could offer this service/supply of goods and would like to discuss with us further, please contact:\nBen.Boatman@gwr.com\nThis preliminary market engagement notice will expire on: 15.09.25 at 17:00", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "55522000", "description": "Catering services for transport enterprises" } ], "deliveryAddresses": [ { "region": "UKK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 46000000, "currency": "GBP" }, "mainProcurementCategory": "services", "additionalProcurementCategories": [ "goods" ], "specialRegime": [ "utilities" ], "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-03-02T00:00:00Z", "endDate": "2029-03-01T23:59:59Z", "maxExtentDate": "2031-03-01T23:59:59Z" }, "hasRenewal": true, "status": "planning" } ], "amendments": [ { "description": "The estimated total value of the contract has been amended.", "id": "036589-2025" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "036591-2025", "tag": [ "planningUpdate" ], "date": "2025-07-02T08:07:43+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-054675", "parties": [ { "name": "FIRST GREATER WESTERN LIMITED", "id": "GB-COH-05113733", "identifier": { "scheme": "GB-COH", "id": "05113733" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PXVG-2764-GZCQ" } ], "address": { "streetAddress": "Milford House 1 Milford Street", "locality": "Wiltshire", "postalCode": "SN1 1HL", "country": "GB", "countryName": "United Kingdom", "region": "UKK14" }, "contactPoint": { "name": "Ben Boatman", "email": "Ben.Boatman@gwr.com" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-05113733", "name": "FIRST GREATER WESTERN LIMITED" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "We want to hear from suppliers who feel they can realistically provide the services. The project team are happy to discuss over Teams, face to face or on site. The team will agree the next steps as interest is received.", "dueDate": "2025-09-15T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "036591-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/036591-2025", "datePublished": "2025-07-02T08:07:43+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-054675", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Catering and Logistic Services for Great Western Railways", "description": "Background\nFirst Greater Western Limited, trading as \"Great Western Railway\" (GWR), provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.\nFind out more here: https://www.gwr.com/about-us\nGWR are looking to better understand the market offer for on train catering services and logistics. GWR want to discuss opportunities, ideas and innovation with suppliers who can offer catering products and logistics to be delivered across the fleet. The suppliers can offer both catering products and logistics as one offer or just one of the options, we are keen to understand, talk through options and meet suppliers.\nGWR hope to go out to tender with this contract opportunity late 2025.\nScope:\nAs a high level brief GWR want a supplier to provide catering products and logistic services across the GWR network. This includes:\nRoute details:\nGWR manage a number of station routes with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nWe run 254 catered trains a day Monday - Friday,\n280 catered trains on Saturday and\n210 on a Sunday.\nFleet:\nOur current fleet GWR offers catering which comprises of:\n92 Bi-mode Hitachi Intercity Express Trains comprising of five and nine car trains.\nFive car trains can run as independent five cars or couple up to be 10 car trains these are often uncoupled/coupled mid journey to make a 10 back into a five and vice versa. This adds flexibility to the fleet and allows us to run more services. When in 10 car formation there is no way through the train to both ends so they run independently with each end having a kitchen, first class and at seat trolley service meaning two independent deliveries and top off to different locations on one train.\nWe also run nine car trains which are full units with one kitchen offering first class and standard class.\nWe currently operate a Left on Board Found on Board system (LOB FOB) this means we leave non-perishable stock on train overnight when it goes back to the Hitachi train care depot.\nWe currently fully destock four trains a day seven days a week which means all GWR owned equipment and stock is removed by the logistics provider, washed, counted, and repacked to the levels GWR set and then delivered back to the same train the next day or when it returns into operation.\nCatering offering:\nGWR offer many variations of catering which the logistics provider must source products/deliver for:\nStandard class:\nRetail at seat trolley-Offering snacks, sandwiches, drinks, confectionary and alcohol.\nFirst class:\nComplimentary items offering drinks, snacks, sandwiches, and made-up weekend boxes, we have period rotations of cakes and sandwich fillings to keep the range changeable\nSleeper:\nRetail range as above with a few specific products for this service. Complimentary in cabin breakfast items\nPullman:\nFine dining services, six full three course dining services per day Monday to Friday only.\nFirst class lounges:\nComplimentary drinks and snacks consisting of a mix of current on train lines and a few bespoke lounge items.\nSpecial events:\nAd hoc orders for special events and buffets for meetings are often requested and the logistics provider would be expected to source and price up these.\nInnovation:\nWe are looking for a supplier who has innovation and ideas to support us in growing and driving change\nLogistics:\nLocations - GWR requires the contractor to take full management of catering logistics.\nThe below service centres are leased and maintained by GWR, and these service centres are available for use by the catering logistics provider:\nGWR has four main service centres all located within the station building:\nPaddington, Swansea, Plymouth, and Bristol\nCurrently the layout works for delivery, and we have varying modes of transport for delivery to train dependant on location.\nCurrent operating hours are:\nPLYMOUTH Mon-Fri 4.30am-midnight Sat 4.30am-10pm Sun 7am-10pm\nPADDINGTON 6am-10pm 7 days a week\nSWANSEA 24 hours apart from close 9pm Sat and reopen 6am Sunday\nBRISTOL Mon-Sat 4am - 8pm Sun 7am-7pm\nAt this point we are drafting a specification and hope the market engagement will help develop GWRs requirements to ensure a robust procurement. We would welcome any interested supplier to make contact.\nContract\nThe contract lifetime: 5 years (3+1+1)\nContact\nFor more information, to register your interest or if you feel you could offer this service/supply of goods and would like to discuss with us further, please contact:\nBen.Boatman@gwr.com\nThis preliminary market engagement notice will expire on: 15.09.25 at 17:00", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "55522000", "description": "Catering services for transport enterprises" } ], "deliveryAddresses": [ { "region": "UKK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 46000000, "currency": "GBP" }, "mainProcurementCategory": "services", "additionalProcurementCategories": [ "goods" ], "specialRegime": [ "utilities" ], "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-03-02T00:00:00Z", "endDate": "2029-03-01T23:59:59Z", "maxExtentDate": "2031-03-01T23:59:59Z" }, "hasRenewal": true, "status": "planning" } ], "amendments": [ { "description": "Amended the estimated contract lifetime value", "id": "036591-2025" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "043564-2025", "tag": [ "planningUpdate" ], "date": "2025-07-28T15:38:08+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-054675", "parties": [ { "name": "FIRST GREATER WESTERN LIMITED", "id": "GB-COH-05113733", "identifier": { "scheme": "GB-COH", "id": "05113733" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PXVG-2764-GZCQ" } ], "address": { "streetAddress": "Milford House 1 Milford Street", "locality": "Wiltshire", "postalCode": "SN1 1HL", "country": "GB", "countryName": "United Kingdom", "region": "UKK14" }, "contactPoint": { "name": "Ben Boatman", "email": "Ben.Boatman@gwr.com" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-05113733", "name": "FIRST GREATER WESTERN LIMITED" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "We want to hear from suppliers who feel they can realistically provide the services. The project team are happy to discuss over Teams, face to face or on site. The team will agree the next steps as interest is received.", "dueDate": "2025-08-28T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "043564-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/043564-2025", "datePublished": "2025-07-28T15:38:08+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-054675", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Catering and Logistic Services for Great Western Railways", "description": "Background\nFirst Greater Western Limited, trading as \"Great Western Railway\" (GWR), provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.\nFind out more here: https://www.gwr.com/about-us\nGWR are looking to better understand the market offer for on train catering services and logistics. GWR want to discuss opportunities, ideas and innovation with suppliers who can offer catering products and logistics to be delivered across the fleet. The suppliers can offer both catering products and logistics as one offer or just one of the options, we are keen to understand, talk through options and meet suppliers.\nGWR hope to go out to tender with this contract opportunity late 2025.\nScope:\nAs a high level brief GWR want a supplier to provide catering products and logistic services across the GWR network. This includes:\nRoute details:\nGWR manage a number of station routes with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nWe run 254 catered trains a day Monday - Friday,\n280 catered trains on Saturday and\n210 on a Sunday.\nFleet:\nOur current fleet GWR offers catering which comprises of:\n92 Bi-mode Hitachi Intercity Express Trains comprising of five and nine car trains.\nFive car trains can run as independent five cars or couple up to be 10 car trains these are often uncoupled/coupled mid journey to make a 10 back into a five and vice versa. This adds flexibility to the fleet and allows us to run more services. When in 10 car formation there is no way through the train to both ends so they run independently with each end having a kitchen, first class and at seat trolley service meaning two independent deliveries and top off to different locations on one train.\nWe also run nine car trains which are full units with one kitchen offering first class and standard class.\nWe currently operate a Left on Board Found on Board system (LOB FOB) this means we leave non-perishable stock on train overnight when it goes back to the Hitachi train care depot.\nWe currently fully destock four trains a day seven days a week which means all GWR owned equipment and stock is removed by the logistics provider, washed, counted, and repacked to the levels GWR set and then delivered back to the same train the next day or when it returns into operation.\nCatering offering:\nGWR offer many variations of catering which the logistics provider must source products/deliver for:\nStandard class:\nRetail at seat trolley-Offering snacks, sandwiches, drinks, confectionary and alcohol.\nFirst class:\nComplimentary items offering drinks, snacks, sandwiches, and made-up weekend boxes, we have period rotations of cakes and sandwich fillings to keep the range changeable\nSleeper:\nRetail range as above with a few specific products for this service. Complimentary in cabin breakfast items\nPullman:\nFine dining services, six full three course dining services per day Monday to Friday only.\nFirst class lounges:\nComplimentary drinks and snacks consisting of a mix of current on train lines and a few bespoke lounge items.\nSpecial events:\nAd hoc orders for special events and buffets for meetings are often requested and the logistics provider would be expected to source and price up these.\nInnovation:\nWe are looking for a supplier who has innovation and ideas to support us in growing and driving change\nLogistics:\nLocations - GWR requires the contractor to take full management of catering logistics.\nThe below service centres are leased and maintained by GWR, and these service centres are available for use by the catering logistics provider:\nGWR has four main service centres all located within the station building:\nPaddington, Swansea, Plymouth, and Bristol\nCurrently the layout works for delivery, and we have varying modes of transport for delivery to train dependant on location.\nCurrent operating hours are:\nPLYMOUTH Mon-Fri 4.30am-midnight Sat 4.30am-10pm Sun 7am-10pm\nPADDINGTON 6am-10pm 7 days a week\nSWANSEA 24 hours apart from close 9pm Sat and reopen 6am Sunday\nBRISTOL Mon-Sat 4am - 8pm Sun 7am-7pm\nAt this point we are drafting a specification and hope the market engagement will help develop GWRs requirements to ensure a robust procurement. We would welcome any interested supplier to make contact.\nContract\nThe contract lifetime: 5 years (3+1+1)\nContact\nFor more information, to register your interest or if you feel you could offer this service/supply of goods and would like to discuss with us further, please contact:\nBen.Boatman@gwr.com\nThis preliminary market engagement notice will expire on: 15.09.25 at 17:00", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "55522000", "description": "Catering services for transport enterprises" } ], "deliveryAddresses": [ { "region": "UKK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 46000000, "currency": "GBP" }, "mainProcurementCategory": "services", "additionalProcurementCategories": [ "goods" ], "specialRegime": [ "utilities" ], "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-03-02T00:00:00Z", "endDate": "2029-03-01T23:59:59Z", "maxExtentDate": "2031-03-01T23:59:59Z" }, "hasRenewal": true, "status": "planning" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "043567-2025", "tag": [ "planningUpdate" ], "date": "2025-07-28T15:39:31+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-054675", "parties": [ { "name": "FIRST GREATER WESTERN LIMITED", "id": "GB-COH-05113733", "identifier": { "scheme": "GB-COH", "id": "05113733" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PXVG-2764-GZCQ" } ], "address": { "streetAddress": "Milford House 1 Milford Street", "locality": "Wiltshire", "postalCode": "SN1 1HL", "country": "GB", "countryName": "United Kingdom", "region": "UKK14" }, "contactPoint": { "name": "Ben Boatman", "email": "Ben.Boatman@gwr.com" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-05113733", "name": "FIRST GREATER WESTERN LIMITED" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "We want to hear from suppliers who feel they can realistically provide the services. The project team are happy to discuss over Teams, face to face or on site. The team will agree the next steps as interest is received.", "dueDate": "2025-07-28T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "043567-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/043567-2025", "datePublished": "2025-07-28T15:39:31+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-054675", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Catering and Logistic Services for Great Western Railways", "description": "Background\nFirst Greater Western Limited, trading as \"Great Western Railway\" (GWR), provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.\nFind out more here: https://www.gwr.com/about-us\nGWR are looking to better understand the market offer for on train catering services and logistics. GWR want to discuss opportunities, ideas and innovation with suppliers who can offer catering products and logistics to be delivered across the fleet. The suppliers can offer both catering products and logistics as one offer or just one of the options, we are keen to understand, talk through options and meet suppliers.\nGWR hope to go out to tender with this contract opportunity late 2025.\nScope:\nAs a high level brief GWR want a supplier to provide catering products and logistic services across the GWR network. This includes:\nRoute details:\nGWR manage a number of station routes with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nWe run 254 catered trains a day Monday - Friday,\n280 catered trains on Saturday and\n210 on a Sunday.\nFleet:\nOur current fleet GWR offers catering which comprises of:\n92 Bi-mode Hitachi Intercity Express Trains comprising of five and nine car trains.\nFive car trains can run as independent five cars or couple up to be 10 car trains these are often uncoupled/coupled mid journey to make a 10 back into a five and vice versa. This adds flexibility to the fleet and allows us to run more services. When in 10 car formation there is no way through the train to both ends so they run independently with each end having a kitchen, first class and at seat trolley service meaning two independent deliveries and top off to different locations on one train.\nWe also run nine car trains which are full units with one kitchen offering first class and standard class.\nWe currently operate a Left on Board Found on Board system (LOB FOB) this means we leave non-perishable stock on train overnight when it goes back to the Hitachi train care depot.\nWe currently fully destock four trains a day seven days a week which means all GWR owned equipment and stock is removed by the logistics provider, washed, counted, and repacked to the levels GWR set and then delivered back to the same train the next day or when it returns into operation.\nCatering offering:\nGWR offer many variations of catering which the logistics provider must source products/deliver for:\nStandard class:\nRetail at seat trolley-Offering snacks, sandwiches, drinks, confectionary and alcohol.\nFirst class:\nComplimentary items offering drinks, snacks, sandwiches, and made-up weekend boxes, we have period rotations of cakes and sandwich fillings to keep the range changeable\nSleeper:\nRetail range as above with a few specific products for this service. Complimentary in cabin breakfast items\nPullman:\nFine dining services, six full three course dining services per day Monday to Friday only.\nFirst class lounges:\nComplimentary drinks and snacks consisting of a mix of current on train lines and a few bespoke lounge items.\nSpecial events:\nAd hoc orders for special events and buffets for meetings are often requested and the logistics provider would be expected to source and price up these.\nInnovation:\nWe are looking for a supplier who has innovation and ideas to support us in growing and driving change\nLogistics:\nLocations - GWR requires the contractor to take full management of catering logistics.\nThe below service centres are leased and maintained by GWR, and these service centres are available for use by the catering logistics provider:\nGWR has four main service centres all located within the station building:\nPaddington, Swansea, Plymouth, and Bristol\nCurrently the layout works for delivery, and we have varying modes of transport for delivery to train dependant on location.\nCurrent operating hours are:\nPLYMOUTH Mon-Fri 4.30am-midnight Sat 4.30am-10pm Sun 7am-10pm\nPADDINGTON 6am-10pm 7 days a week\nSWANSEA 24 hours apart from close 9pm Sat and reopen 6am Sunday\nBRISTOL Mon-Sat 4am - 8pm Sun 7am-7pm\nAt this point we are drafting a specification and hope the market engagement will help develop GWRs requirements to ensure a robust procurement. We would welcome any interested supplier to make contact.\nContract\nThe contract lifetime: 5 years (3+1+1)\nContact\nFor more information, to register your interest or if you feel you could offer this service/supply of goods and would like to discuss with us further, please contact:\nBen.Boatman@gwr.com\nThis preliminary market engagement notice will expire on: 15.09.25 at 17:00", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "55522000", "description": "Catering services for transport enterprises" } ], "deliveryAddresses": [ { "region": "UKK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 46000000, "currency": "GBP" }, "mainProcurementCategory": "services", "additionalProcurementCategories": [ "goods" ], "specialRegime": [ "utilities" ], "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-03-02T00:00:00Z", "endDate": "2029-03-01T23:59:59Z", "maxExtentDate": "2031-03-01T23:59:59Z" }, "hasRenewal": true, "status": "planning" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "058198-2025", "tag": [ "tender" ], "date": "2025-09-19T15:23:56+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-054675", "parties": [ { "name": "FIRST GREATER WESTERN LIMITED", "id": "GB-COH-05113733", "identifier": { "scheme": "GB-COH", "id": "05113733" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PXVG-2764-GZCQ" } ], "address": { "streetAddress": "Milford House 1 Milford Street", "locality": "Wiltshire", "postalCode": "SN1 1HL", "country": "GB", "countryName": "United Kingdom", "region": "UKK14" }, "contactPoint": { "email": "Ben.Boatman@gwr.com" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } } ], "buyer": { "id": "GB-COH-05113733", "name": "FIRST GREATER WESTERN LIMITED" }, "tender": { "id": "ocds-h6vhtk-054675", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "GWR Catering Service - Service Centre Operations & Delivery, and Catering Products & Supply", "description": "This procurement process is being advertised and run by First Greater Western Limited on its own behalf and on behalf of the successor operator of the rail passenger transport services in respect of National Rail Contract area. That successor operator will be a public sector company, is expected to be a wholly owned subsidiary of Department for Transport Operator (DfTO) and will be ultimately owned by the Secretary of State for Transport. The date for transfer of the current operations to the successor operator is not yet confirmed. Where the transfer is completed before contract award under this procurement process, the successor operator may elect (but will not be obliged) to carry on with this procurement process in place of First Greater Western Limited, by taking on the role of contracting entity from the date of completion of the transfer (with this notice and all other procurement documents to be interpreted accordingly). Where the transfer is not yet completed by the time of contract award, contractual rights may be included in the contractual arrangements to enable transfer to the successor operator. Bidders should note that this procurement process (if ongoing), or any awarded contract, may be included in a transfer scheme made by the Secretary of State under section 12 of the Railways Act 2005, or the transfer may be effected outside of, or separate from, such a scheme.\nGWR require Catering Services to be delivered across the network, which will be run under one contract. The catering service has two core functions and sections 1 and 2 of the specification covers both functions and the information is intended to provide the detail and requirement the supplier/s need in order to deliver this contract.\nSpecification structure:\nThis specification is structured into two distinct areas to detail the two service functions.\n1. Service Centre Operations and Delivery\nThe supplier must be able to supply logistics operations and staff management to all GWR catered fleet.\n2. Catering Products and Supply\nThe supplier must be able to supply all of GWR catering products, packaging and ancillary equipment.\nCollaboration between the two functions:\nTo ensure productive, proactive and innovative working practices for this contract opportunity, GWR welcome individual entities as well as consortium bids (joint proposals).\nIf this contract is a joint venture, the successful suppliers will be expected to work collaboratively and seamlessly to ensure the integrated and efficient delivery of the overall catering service and both functions. This collaboration will be crucial for operational effectiveness, customer satisfaction, and for achieving the strategic objectives of the business. This will involve, but is not limited to, sharing relevant information (subject to confidentiality agreements), coordinating operational interfaces, and participating in joint planning and review meetings as required by the Client.\nAs detailed throughout this specification, Suppliers will need to work in collaboration throughout the lifetime of the contract if in a consortium working structure. The following requirements cover both service functions.\nRoute Details\nGWR manage many stations on the route with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nCurrently trains do not run on Christmas Day or Boxing Day, although some elements of the Service will be required on these days.\nGWR run:\n• 254 catered trains a day Monday - Friday,\n• 280 catered trains on Saturday and\n• 210 catered trains on a Sunday.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "15000000", "description": "Food, beverages, tobacco and related products" }, { "scheme": "CPV", "id": "55520000", "description": "Catering services" } ], "deliveryAddresses": [ { "region": "UKK1", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 54000000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "Procedure:\nThis Procurement is being conducted in accordance with the Procurement Act 2023 using the Competitive Flexible Procedure. \nThere will be two stages to this procurement.\nStage 1 - Conditions of Participation (a minimum of the three highest scoring tenderers will be invited to submit a tender in stage 2).\nDue to the nature and technical requirements of the contract opportunity, the Client will be using certain mandatory Conditions of Participation with pass/fail criteria that all Tenderers must pass in order for their tender submission to be accepted and evaluated.\nThese Conditions of Participation will relate to:\nLegal capacity,\nFinancial capacity, and\nTechnical ability.\nStage 2 - Invitation to Tender\nA minimum of the three highest scoring tenderers from stage 1 will be invited to submit a tender through stage 2. \nStage 2 will be have the following weighting criteria:\nQuality: 50%\nPrice: 40%\nCommercial T&Cs: 5%\nPresentation: 5%\nThe evaluation criteria is detailed in GWRs e-procurement portal Wax." }, "mainProcurementCategory": "goods", "specialRegime": [ "utilities" ], "aboveThreshold": true, "submissionMethodDetails": "Registration of interest (access to documents)\nPlease follow this link to register your interest and gain access to the tender documentation. \nLink: https://procurement.gwr.com/tenders or \nhttp://redirect.transaxions.com/events/lHmsf \nOnce you have registered your interest, a link to the tender will be sent via email which will enable you to view the tender instructions & T&Cs and submit your tender response.", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2025-10-13T13:00:00+01:00", "awardPeriod": { "endDate": "2026-01-19T23:59:59Z" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 54000000, "currency": "GBP" }, "awardCriteria": { "weightingDescription": "There will be two stages to this procurement.\nStage 1 - Conditions of Participation (a minimum of the three highest scoring tenderers will be invited to submit a tender in stage 2).\nThese Conditions of Participation will relate to:\nLegal capacity,\nFinancial capacity, and\nTechnical ability.\nStage 2 - Invitation to Tender\nDue to the nature and technical requirements of the contract opportunity, the Client will be using certain mandatory Conditions of Participation with pass/fail criteria that all Tenderers must pass in order for their tender submission to be accepted and evaluated, as detailed above. \nStage 2 will be weighted across four areas:\nQuality: 50%\nPrice: 40%\nCommercial T&Cs: 5%\nPresentation: 5%\nFull criteria will be detailed in Wax (e-procurement portal) in Stage 2.", "criteria": [ { "type": "quality", "name": "Future Enhancement Proposal", "description": "Leading on from the above description for stage 1 and 2, this element will be pass/fail. In order to score a pass, the tenderer must submit a proposal for the future enhancement. All details/criteria will be provided at stage 2." } ] }, "selectionCriteria": { "criteria": [ { "description": "This will be explained in Wax. \nA minimum of the three highest scoring tenders from stage one will be invited to stage two of this tender process.", "forReduction": true } ] }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2029-03-31T23:59:59+01:00", "maxExtentDate": "2031-03-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "The initial contract term will be 3 years with the option to extend for a further 2 years." }, "hasOptions": true, "options": { "description": "Potential Future Enhancements and Contract Expansion.\nGWR is tendering for Great Western Railway Catering and Logistics with an estimated initial contract value of £46 million over 5 years. In addition to the core service, GWR may seek to enhance or expand the service during the contract term.\nNotice \nGreat Western Railway (GWR) reserves the right to introduce enhancements, modifications, or extensions to the scope of services or deliverables during the lifetime of the contract. These changes may arise due to evolving operational requirements, technological advancements, regulatory updates, or strategic priorities. Any such adjustments will be subject to mutual agreement between the parties and may be formalised through contract variation procedures, in accordance with the Procurement Act 23.\nThe enhancements expected during the lifetime of this contract are detailed below. \nFuture Enhancements \nThe service enhancement GWR anticipates taking place during the lifetime of the contract is that of the enhanced First-Class offer which will aim to improve the First-Class offer on services to improve service delivery and set new benchmarks (through improved customer satisfaction). \nThe enhanced offer aims to drive sustainable growth for GWR through revenue and loyalty. GWR want to improve the First-Class experience by enhancing both the quality and consistency of the catering services. This will include improving GWRs food offering and ensuring that a high standard of service is available throughout the day, every day, both on-board and within the station lounges, over the next five years (2025 - 2030). \nThe First-Class Lounge proposition is a 'Premium' catering product offering, such as the introduction of enhanced choice meal options and will include a review of GWRs Pullman service, and the Standard Class catering proposition. \nGWR want to introduce an enhanced onboard catering experience on the High-Speed Services (HSS) routes in the form of a hot breakfast option. GWR also want to further enhance customer service provision with proactive promotion of the product, including menu cards for customers. \nThe aims are to:\n•\tEnhanced Customer Satisfaction\n•\tIncreased loyalty and reduced complaints:\n•\tStrengthened brand reputation:\n•\tImproved employee engagement:\n•\tStep change towards a national railway:\nEnhanced Proposition\nThe proposition centres on the introduction of a reliable and consistent service offer, paired with improved quality catering, supported with better trolleys to see what's on offer and menu cards on train and online to improve awareness of the offer. This will increase First Class revenues, boost customer satisfaction and positively alter perceptions of performance. The result will be both growth and retention in First-Class customer base, further supported by tactical pricing adjustments that reflect the elevated value proposition. \nEstimated increased contract value:\nThe estimated increase in contract value for the full enhancement offer could be £3.2m Annually and £16m over five years. These figures are estimates and will be based on customer uptake. \nFurther details will be made available in Stage Two of this tender process." } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "L-1", "documentType": "biddingDocuments", "description": "Registration of interest (access to documents)\nPlease follow this link to register your interest and gain access to the tender documentation. \nLink: http://redirect.transaxions.com/events/lHmsf \nOnce you have registered your interest, a link to the tender will be sent via email which will enable you to view the tender instructions & T&Cs and submit your tender response. \nE-Procurement Portal:\nThe Client is using Wax Digital (current e-procurement portal). The detail within Wax Digital applicable to this tender describes how the Procurement will be conducted, including details of the associated Procurement timetable, participation and award criteria and how to respond to this opportunity. Tenderers are strongly encouraged to read through each tab/section before preparing their submission. Tenderers are also encouraged to review all attachments published with this tender.", "url": "http://redirect.transaxions.com/events/lHmsf" }, { "id": "058198-2025", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/058198-2025", "datePublished": "2025-09-19T15:23:56+01:00", "format": "text/html" } ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "026087-2026", "tag": [ "award", "contract" ], "date": "2026-03-23T09:53:19Z", "initiationType": "tender", "ocid": "ocds-h6vhtk-054675", "parties": [ { "name": "FIRST GREATER WESTERN LIMITED", "id": "GB-COH-05113733", "identifier": { "scheme": "GB-COH", "id": "05113733" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PXVG-2764-GZCQ" } ], "address": { "streetAddress": "Milford House 1 Milford Street", "locality": "Wiltshire", "postalCode": "SN1 1HL", "country": "GB", "countryName": "United Kingdom", "region": "UKK14" }, "contactPoint": { "email": "procurement@gwr.com" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } }, { "name": "DHL SUPPLY CHAIN LIMITED", "id": "GB-COH-00528867", "identifier": { "scheme": "GB-COH", "id": "00528867" }, "address": { "streetAddress": "251 MIDSUMMER BOULEVARD", "locality": "MILTON KEYNES", "postalCode": "MK9 1EA", "country": "GB", "countryName": "United Kingdom", "region": "UKJ12" }, "contactPoint": { "email": "anthony.cahill@dhl.com" }, "roles": [ "supplier" ], "details": { "scale": "large", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-COH-05113733", "name": "FIRST GREATER WESTERN LIMITED" }, "tender": { "id": "ocds-h6vhtk-054675", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "GWR Catering Service - Service Centre Operations & Delivery, and Catering Products & Supply", "description": "GWR require Catering Services to be delivered across the network, which will be run under one contract. The catering service has two core functions the supplier is to deliver for this contract.\n1. Service Centre Operations and Delivery:\nThe supplier must be able to supply logistics operations and staff management to all GWR catered fleet.\n2. Catering Products and Supply:\nThe supplier must be able to supply all of GWR catering products, packaging and ancillary equipment.\nRoute Details\nGWR manage many stations on the route with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nCurrently trains do not run on Christmas Day or Boxing Day, although some elements of the Service will be required on these days.\nGWR run:\n• 254 catered trains a day Monday - Friday,\n• 280 catered trains on Saturday and\n• 210 catered trains on a Sunday.", "status": "complete", "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "specialRegime": [ "utilities" ], "lots": [ { "id": "1", "status": "complete" } ] }, "awards": [ { "id": "1", "status": "pending", "date": "2026-03-23T00:00:00Z", "value": { "amountGross": 58200000, "amount": 48500000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "suppliers": [ { "id": "GB-COH-00528867", "name": "DHL SUPPLY CHAIN LIMITED" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "55520000", "description": "Catering services" } ], "deliveryAddresses": [ { "region": "UKK1", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "standstillPeriod": { "endDate": "2026-04-01T23:59:59+01:00" }, "contractPeriod": { "startDate": "2026-10-01T00:00:00+01:00", "endDate": "2029-09-30T23:59:59+01:00", "maxExtentDate": "2031-09-30T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "The contract is 3 years initial term with the option to extend for a further 2 years." }, "hasOptions": true, "options": { "description": "Great Western Railway (GWR) reserves the right to introduce enhancements, modifications, or extensions to the scope of services or deliverables during the lifetime of the contract. These changes may arise due to evolving operational requirements, technological advancements, regulatory updates, or strategic priorities. Any such adjustments will be subject to mutual agreement between the parties and may be formalised through contract variation procedures, in accordance with the Procurement Act 23.\nThe enhancements expected during the lifetime of this contract are detailed below. \nFuture Enhancements: \nThe service enhancement GWR anticipates taking place during the lifetime of the contract is that of the enhanced First-Class offer which will aim to improve the First-Class offer on services to improve service delivery and set new benchmarks (through improved customer satisfaction). \nThe enhanced offer aims to drive sustainable growth for GWR through revenue and loyalty. GWR want to improve the First-Class experience by enhancing both the quality and consistency of the catering services. This will include improving GWRs food offering and ensuring that a high standard of service is available throughout the day, every day, both on-board and within the station lounges, over the next five years (2026 - 2031). \nThe First-Class Lounge proposition is a 'Premium' catering product offering, such as the introduction of enhanced choice meal options and will include a review of GWRs Pullman service, and the Standard Class catering proposition. \nGWR want to introduce an enhanced onboard catering experience on the High-Speed Services (HSS) routes in the form of a hot breakfast option. GWR also want to further enhance customer service provision with proactive promotion of the product, including menu cards for customers.\nThe aims are to:\n•\tEnhanced Customer Satisfaction\n•\tIncreased loyalty and reduced complaints:\n•\tStrengthened brand reputation:\n•\tImproved employee engagement:\n•\tStep change towards a national railway:" }, "relatedLots": [ "1" ], "documents": [ { "id": "026087-2026", "documentType": "awardNotice", "noticeType": "UK6", "description": "Contract award notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/026087-2026", "datePublished": "2026-03-23T09:53:19Z", "format": "text/html" } ], "assessmentSummariesDateSent": "2026-03-23T00:00:00Z", "milestones": [ { "id": "1", "type": "futureSignatureDate", "dueDate": "2026-06-01T23:59:59+01:00", "status": "scheduled" } ] } ], "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-054675-2026-03-23T09:53:19Z", "date": "2026-03-23T09:53:19Z", "ocid": "ocds-h6vhtk-054675", "initiationType": "tender", "parties": [ { "id": "GB-COH-05113733", "name": "FIRST GREATER WESTERN LIMITED", "identifier": { "scheme": "GB-COH", "id": "05113733" }, "additionalIdentifiers": [ { "scheme": "GB-PPON", "id": "PXVG-2764-GZCQ" } ], "address": { "streetAddress": "Milford House 1 Milford Street", "locality": "Wiltshire", "postalCode": "SN1 1HL", "country": "GB", "countryName": "United Kingdom", "region": "UKK14" }, "contactPoint": { "name": "Ben Boatman", "email": "procurement@gwr.com" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "privateUtility", "description": "Private utility" } ] } }, { "id": "GB-COH-00528867", "name": "DHL SUPPLY CHAIN LIMITED", "identifier": { "scheme": "GB-COH", "id": "00528867" }, "address": { "streetAddress": "251 MIDSUMMER BOULEVARD", "locality": "MILTON KEYNES", "postalCode": "MK9 1EA", "country": "GB", "countryName": "United Kingdom", "region": "UKJ12" }, "contactPoint": { "email": "anthony.cahill@dhl.com" }, "roles": [ "supplier" ], "details": { "scale": "large", "vcse": false, "publicServiceMissionOrganization": false, "shelteredWorkshop": false } } ], "buyer": { "id": "GB-COH-05113733", "name": "FIRST GREATER WESTERN LIMITED" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "We want to hear from suppliers who feel they can realistically provide the services. 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The catering service has two core functions the supplier is to deliver for this contract.\n1. Service Centre Operations and Delivery:\nThe supplier must be able to supply logistics operations and staff management to all GWR catered fleet.\n2. Catering Products and Supply:\nThe supplier must be able to supply all of GWR catering products, packaging and ancillary equipment.\nRoute Details\nGWR manage many stations on the route with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nCurrently trains do not run on Christmas Day or Boxing Day, although some elements of the Service will be required on these days.\nGWR run:\n• 254 catered trains a day Monday - Friday,\n• 280 catered trains on Saturday and\n• 210 catered trains on a Sunday.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "15000000", "description": "Food, beverages, tobacco and related products" }, { "scheme": "CPV", "id": "55520000", "description": "Catering services" } ], "deliveryAddresses": [ { "region": "UKK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UKK1", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 54000000, "currency": "GBP" }, "mainProcurementCategory": "goods", "additionalProcurementCategories": [ "goods" ], "specialRegime": [ "utilities" ], "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-04-01T00:00:00+01:00", "endDate": "2029-03-31T23:59:59+01:00", "maxExtentDate": "2031-03-31T23:59:59+01:00" }, "hasRenewal": true, "status": "complete", "value": { "amountGross": 54000000, "currency": "GBP" }, "awardCriteria": { "weightingDescription": "There will be two stages to this procurement.\nStage 1 - Conditions of Participation (a minimum of the three highest scoring tenderers will be invited to submit a tender in stage 2).\nThese Conditions of Participation will relate to:\nLegal capacity,\nFinancial capacity, and\nTechnical ability.\nStage 2 - Invitation to Tender\nDue to the nature and technical requirements of the contract opportunity, the Client will be using certain mandatory Conditions of Participation with pass/fail criteria that all Tenderers must pass in order for their tender submission to be accepted and evaluated, as detailed above. \nStage 2 will be weighted across four areas:\nQuality: 50%\nPrice: 40%\nCommercial T&Cs: 5%\nPresentation: 5%\nFull criteria will be detailed in Wax (e-procurement portal) in Stage 2.", "criteria": [ { "type": "quality", "name": "Future Enhancement Proposal", "description": "Leading on from the above description for stage 1 and 2, this element will be pass/fail. In order to score a pass, the tenderer must submit a proposal for the future enhancement. All details/criteria will be provided at stage 2." } ] }, "selectionCriteria": { "criteria": [ { "description": "This will be explained in Wax. \nA minimum of the three highest scoring tenders from stage one will be invited to stage two of this tender process.", "forReduction": true } ] }, "renewal": { "description": "The initial contract term will be 3 years with the option to extend for a further 2 years." }, "hasOptions": true, "options": { "description": "Potential Future Enhancements and Contract Expansion.\nGWR is tendering for Great Western Railway Catering and Logistics with an estimated initial contract value of £46 million over 5 years. In addition to the core service, GWR may seek to enhance or expand the service during the contract term.\nNotice \nGreat Western Railway (GWR) reserves the right to introduce enhancements, modifications, or extensions to the scope of services or deliverables during the lifetime of the contract. These changes may arise due to evolving operational requirements, technological advancements, regulatory updates, or strategic priorities. Any such adjustments will be subject to mutual agreement between the parties and may be formalised through contract variation procedures, in accordance with the Procurement Act 23.\nThe enhancements expected during the lifetime of this contract are detailed below. \nFuture Enhancements \nThe service enhancement GWR anticipates taking place during the lifetime of the contract is that of the enhanced First-Class offer which will aim to improve the First-Class offer on services to improve service delivery and set new benchmarks (through improved customer satisfaction). \nThe enhanced offer aims to drive sustainable growth for GWR through revenue and loyalty. GWR want to improve the First-Class experience by enhancing both the quality and consistency of the catering services. This will include improving GWRs food offering and ensuring that a high standard of service is available throughout the day, every day, both on-board and within the station lounges, over the next five years (2025 - 2030). \nThe First-Class Lounge proposition is a 'Premium' catering product offering, such as the introduction of enhanced choice meal options and will include a review of GWRs Pullman service, and the Standard Class catering proposition. \nGWR want to introduce an enhanced onboard catering experience on the High-Speed Services (HSS) routes in the form of a hot breakfast option. GWR also want to further enhance customer service provision with proactive promotion of the product, including menu cards for customers. \nThe aims are to:\n•\tEnhanced Customer Satisfaction\n•\tIncreased loyalty and reduced complaints:\n•\tStrengthened brand reputation:\n•\tImproved employee engagement:\n•\tStep change towards a national railway:\nEnhanced Proposition\nThe proposition centres on the introduction of a reliable and consistent service offer, paired with improved quality catering, supported with better trolleys to see what's on offer and menu cards on train and online to improve awareness of the offer. This will increase First Class revenues, boost customer satisfaction and positively alter perceptions of performance. The result will be both growth and retention in First-Class customer base, further supported by tactical pricing adjustments that reflect the elevated value proposition. \nEstimated increased contract value:\nThe estimated increase in contract value for the full enhancement offer could be £3.2m Annually and £16m over five years. These figures are estimates and will be based on customer uptake. \nFurther details will be made available in Stage Two of this tender process." } } ], "status": "complete", "amendments": [ { "id": "036589-2025", "description": "The estimated total value of the contract has been amended." }, { "id": "036591-2025", "description": "Amended the estimated contract lifetime value" } ], "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "Procedure:\nThis Procurement is being conducted in accordance with the Procurement Act 2023 using the Competitive Flexible Procedure. \nThere will be two stages to this procurement.\nStage 1 - Conditions of Participation (a minimum of the three highest scoring tenderers will be invited to submit a tender in stage 2).\nDue to the nature and technical requirements of the contract opportunity, the Client will be using certain mandatory Conditions of Participation with pass/fail criteria that all Tenderers must pass in order for their tender submission to be accepted and evaluated.\nThese Conditions of Participation will relate to:\nLegal capacity,\nFinancial capacity, and\nTechnical ability.\nStage 2 - Invitation to Tender\nA minimum of the three highest scoring tenderers from stage 1 will be invited to submit a tender through stage 2. \nStage 2 will be have the following weighting criteria:\nQuality: 50%\nPrice: 40%\nCommercial T&Cs: 5%\nPresentation: 5%\nThe evaluation criteria is detailed in GWRs e-procurement portal Wax." }, "submissionMethodDetails": "Registration of interest (access to documents)\nPlease follow this link to register your interest and gain access to the tender documentation. \nLink: https://procurement.gwr.com/tenders or \nhttp://redirect.transaxions.com/events/lHmsf \nOnce you have registered your interest, a link to the tender will be sent via email which will enable you to view the tender instructions & T&Cs and submit your tender response.", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2025-10-13T13:00:00+01:00", "awardPeriod": { "endDate": "2026-01-19T23:59:59Z" }, "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "L-1", "documentType": "biddingDocuments", "description": "Registration of interest (access to documents)\nPlease follow this link to register your interest and gain access to the tender documentation. \nLink: http://redirect.transaxions.com/events/lHmsf \nOnce you have registered your interest, a link to the tender will be sent via email which will enable you to view the tender instructions & T&Cs and submit your tender response. \nE-Procurement Portal:\nThe Client is using Wax Digital (current e-procurement portal). The detail within Wax Digital applicable to this tender describes how the Procurement will be conducted, including details of the associated Procurement timetable, participation and award criteria and how to respond to this opportunity. Tenderers are strongly encouraged to read through each tab/section before preparing their submission. 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These changes may arise due to evolving operational requirements, technological advancements, regulatory updates, or strategic priorities. Any such adjustments will be subject to mutual agreement between the parties and may be formalised through contract variation procedures, in accordance with the Procurement Act 23.\nThe enhancements expected during the lifetime of this contract are detailed below. \nFuture Enhancements: \nThe service enhancement GWR anticipates taking place during the lifetime of the contract is that of the enhanced First-Class offer which will aim to improve the First-Class offer on services to improve service delivery and set new benchmarks (through improved customer satisfaction). \nThe enhanced offer aims to drive sustainable growth for GWR through revenue and loyalty. GWR want to improve the First-Class experience by enhancing both the quality and consistency of the catering services. 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"releaseDate": "2026-03-23T09:53:19Z", "releaseTag": [ "award", "contract" ], "value": "GWR Catering Service - Service Centre Operations & Delivery, and Catering Products & Supply" } ], "description": [ { "releaseID": "031434-2025", "releaseDate": "2025-06-11T10:27:21+01:00", "releaseTag": [ "planning" ], "value": "Background\nFirst Greater Western Limited, trading as \"Great Western Railway\" (GWR), provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.\nFind out more here: https://www.gwr.com/about-us \nGWR are looking to better understand the market offer for on train catering services and logistics. GWR want to discuss opportunities, ideas and innovation with suppliers who can offer catering products and logistics to be delivered across the fleet. The suppliers can offer both catering products and logistics as one offer or just one of the options, we are keen to understand, talk through options and meet suppliers. \nGWR hope to go out to tender with this contract opportunity late 2025. \nScope: \nAs a high level brief GWR want a supplier to provide catering products and logistic services across the GWR network. This includes:\nRoute details: \nGWR manage a number of station routes with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nWe run 254 catered trains a day Monday - Friday, \n280 catered trains on Saturday and \n210 on a Sunday. \nFleet: \nOur current fleet GWR offers catering which comprises of:\n92 Bi-mode Hitachi Intercity Express Trains comprising of five and nine car trains.\nFive car trains can run as independent five cars or couple up to be 10 car trains these are often uncoupled/coupled mid journey to make a 10 back into a five and vice versa. This adds flexibility to the fleet and allows us to run more services. When in 10 car formation there is no way through the train to both ends so they run independently with each end having a kitchen, first class and at seat trolley service meaning two independent deliveries and top off to different locations on one train.\nWe also run nine car trains which are full units with one kitchen offering first class and standard class.\nWe currently operate a Left on Board Found on Board system (LOB FOB) this means we leave non-perishable stock on train overnight when it goes back to the Hitachi train care depot. \nWe currently fully destock four trains a day seven days a week which means all GWR owned equipment and stock is removed by the logistics provider, washed, counted, and repacked to the levels GWR set and then delivered back to the same train the next day or when it returns into operation. \nCatering offering:\nGWR offer many variations of catering which the logistics provider must source products/deliver for:\nStandard class:\nRetail at seat trolley-Offering snacks, sandwiches, drinks, confectionary and alcohol.\nFirst class:\nComplimentary items offering drinks, snacks, sandwiches, and made-up weekend boxes, we have period rotations of cakes and sandwich fillings to keep the range changeable \nSleeper:\nRetail range as above with a few specific products for this service. Complimentary in cabin breakfast items \nPullman:\nFine dining services, six full three course dining services per day Monday to Friday only.\nFirst class lounges:\nComplimentary drinks and snacks consisting of a mix of current on train lines and a few bespoke lounge items. \nSpecial events:\nAd hoc orders for special events and buffets for meetings are often requested and the logistics provider would be expected to source and price up these. \nInnovation:\nWe are looking for a supplier who has innovation and ideas to support us in growing and driving change \nLogistics:\nLocations - GWR requires the contractor to take full management of catering logistics.\nThe below service centres are leased and maintained by GWR, and these service centres are available for use by the catering logistics provider:\nGWR has four main service centres all located within the station building:\nPaddington, Swansea, Plymouth, and Bristol\nCurrently the layout works for delivery, and we have varying modes of transport for delivery to train dependant on location. \nCurrent operating hours are:\nPLYMOUTH Mon-Fri 4.30am-midnight Sat 4.30am-10pm Sun 7am-10pm \nPADDINGTON 6am-10pm 7 days a week \nSWANSEA 24 hours apart from close 9pm Sat and reopen 6am Sunday \nBRISTOL Mon-Sat 4am - 8pm Sun 7am-7pm \nAt this point we are drafting a specification and hope the market engagement will help develop GWRs requirements to ensure a robust procurement. We would welcome any interested supplier to make contact. \nContract\nThe estimated budget is: £8.4 million Inc VAT\nThe contract lifetime: 5 years (3+1+1) \nContact\nFor more information, to register your interest or if you feel you could offer this service/supply of goods and would like to discuss with us further, please contact:\nBen.Boatman@gwr.com\nThis preliminary market engagement notice will expire on: 15.09.25 at 17:00" }, { "releaseID": "036589-2025", "releaseDate": "2025-07-02T08:03:16+01:00", "releaseTag": [ "planningUpdate" ], "value": "Background\nFirst Greater Western Limited, trading as \"Great Western Railway\" (GWR), provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.\nFind out more here: https://www.gwr.com/about-us\nGWR are looking to better understand the market offer for on train catering services and logistics. GWR want to discuss opportunities, ideas and innovation with suppliers who can offer catering products and logistics to be delivered across the fleet. The suppliers can offer both catering products and logistics as one offer or just one of the options, we are keen to understand, talk through options and meet suppliers.\nGWR hope to go out to tender with this contract opportunity late 2025.\nScope:\nAs a high level brief GWR want a supplier to provide catering products and logistic services across the GWR network. This includes:\nRoute details:\nGWR manage a number of station routes with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nWe run 254 catered trains a day Monday - Friday,\n280 catered trains on Saturday and\n210 on a Sunday.\nFleet:\nOur current fleet GWR offers catering which comprises of:\n92 Bi-mode Hitachi Intercity Express Trains comprising of five and nine car trains.\nFive car trains can run as independent five cars or couple up to be 10 car trains these are often uncoupled/coupled mid journey to make a 10 back into a five and vice versa. This adds flexibility to the fleet and allows us to run more services. When in 10 car formation there is no way through the train to both ends so they run independently with each end having a kitchen, first class and at seat trolley service meaning two independent deliveries and top off to different locations on one train.\nWe also run nine car trains which are full units with one kitchen offering first class and standard class.\nWe currently operate a Left on Board Found on Board system (LOB FOB) this means we leave non-perishable stock on train overnight when it goes back to the Hitachi train care depot.\nWe currently fully destock four trains a day seven days a week which means all GWR owned equipment and stock is removed by the logistics provider, washed, counted, and repacked to the levels GWR set and then delivered back to the same train the next day or when it returns into operation.\nCatering offering:\nGWR offer many variations of catering which the logistics provider must source products/deliver for:\nStandard class:\nRetail at seat trolley-Offering snacks, sandwiches, drinks, confectionary and alcohol.\nFirst class:\nComplimentary items offering drinks, snacks, sandwiches, and made-up weekend boxes, we have period rotations of cakes and sandwich fillings to keep the range changeable\nSleeper:\nRetail range as above with a few specific products for this service. Complimentary in cabin breakfast items\nPullman:\nFine dining services, six full three course dining services per day Monday to Friday only.\nFirst class lounges:\nComplimentary drinks and snacks consisting of a mix of current on train lines and a few bespoke lounge items.\nSpecial events:\nAd hoc orders for special events and buffets for meetings are often requested and the logistics provider would be expected to source and price up these.\nInnovation:\nWe are looking for a supplier who has innovation and ideas to support us in growing and driving change\nLogistics:\nLocations - GWR requires the contractor to take full management of catering logistics.\nThe below service centres are leased and maintained by GWR, and these service centres are available for use by the catering logistics provider:\nGWR has four main service centres all located within the station building:\nPaddington, Swansea, Plymouth, and Bristol\nCurrently the layout works for delivery, and we have varying modes of transport for delivery to train dependant on location.\nCurrent operating hours are:\nPLYMOUTH Mon-Fri 4.30am-midnight Sat 4.30am-10pm Sun 7am-10pm\nPADDINGTON 6am-10pm 7 days a week\nSWANSEA 24 hours apart from close 9pm Sat and reopen 6am Sunday\nBRISTOL Mon-Sat 4am - 8pm Sun 7am-7pm\nAt this point we are drafting a specification and hope the market engagement will help develop GWRs requirements to ensure a robust procurement. We would welcome any interested supplier to make contact.\nContract\nThe estimated budget is: £8.4 million Inc VAT\nThe contract lifetime: 5 years (3+1+1)\nContact\nFor more information, to register your interest or if you feel you could offer this service/supply of goods and would like to discuss with us further, please contact:\nBen.Boatman@gwr.com\nThis preliminary market engagement notice will expire on: 15.09.25 at 17:00" }, { "releaseID": "036591-2025", "releaseDate": "2025-07-02T08:07:43+01:00", "releaseTag": [ "planningUpdate" ], "value": "Background\nFirst Greater Western Limited, trading as \"Great Western Railway\" (GWR), provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.\nFind out more here: https://www.gwr.com/about-us\nGWR are looking to better understand the market offer for on train catering services and logistics. GWR want to discuss opportunities, ideas and innovation with suppliers who can offer catering products and logistics to be delivered across the fleet. The suppliers can offer both catering products and logistics as one offer or just one of the options, we are keen to understand, talk through options and meet suppliers.\nGWR hope to go out to tender with this contract opportunity late 2025.\nScope:\nAs a high level brief GWR want a supplier to provide catering products and logistic services across the GWR network. This includes:\nRoute details:\nGWR manage a number of station routes with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nWe run 254 catered trains a day Monday - Friday,\n280 catered trains on Saturday and\n210 on a Sunday.\nFleet:\nOur current fleet GWR offers catering which comprises of:\n92 Bi-mode Hitachi Intercity Express Trains comprising of five and nine car trains.\nFive car trains can run as independent five cars or couple up to be 10 car trains these are often uncoupled/coupled mid journey to make a 10 back into a five and vice versa. This adds flexibility to the fleet and allows us to run more services. When in 10 car formation there is no way through the train to both ends so they run independently with each end having a kitchen, first class and at seat trolley service meaning two independent deliveries and top off to different locations on one train.\nWe also run nine car trains which are full units with one kitchen offering first class and standard class.\nWe currently operate a Left on Board Found on Board system (LOB FOB) this means we leave non-perishable stock on train overnight when it goes back to the Hitachi train care depot.\nWe currently fully destock four trains a day seven days a week which means all GWR owned equipment and stock is removed by the logistics provider, washed, counted, and repacked to the levels GWR set and then delivered back to the same train the next day or when it returns into operation.\nCatering offering:\nGWR offer many variations of catering which the logistics provider must source products/deliver for:\nStandard class:\nRetail at seat trolley-Offering snacks, sandwiches, drinks, confectionary and alcohol.\nFirst class:\nComplimentary items offering drinks, snacks, sandwiches, and made-up weekend boxes, we have period rotations of cakes and sandwich fillings to keep the range changeable\nSleeper:\nRetail range as above with a few specific products for this service. Complimentary in cabin breakfast items\nPullman:\nFine dining services, six full three course dining services per day Monday to Friday only.\nFirst class lounges:\nComplimentary drinks and snacks consisting of a mix of current on train lines and a few bespoke lounge items.\nSpecial events:\nAd hoc orders for special events and buffets for meetings are often requested and the logistics provider would be expected to source and price up these.\nInnovation:\nWe are looking for a supplier who has innovation and ideas to support us in growing and driving change\nLogistics:\nLocations - GWR requires the contractor to take full management of catering logistics.\nThe below service centres are leased and maintained by GWR, and these service centres are available for use by the catering logistics provider:\nGWR has four main service centres all located within the station building:\nPaddington, Swansea, Plymouth, and Bristol\nCurrently the layout works for delivery, and we have varying modes of transport for delivery to train dependant on location.\nCurrent operating hours are:\nPLYMOUTH Mon-Fri 4.30am-midnight Sat 4.30am-10pm Sun 7am-10pm\nPADDINGTON 6am-10pm 7 days a week\nSWANSEA 24 hours apart from close 9pm Sat and reopen 6am Sunday\nBRISTOL Mon-Sat 4am - 8pm Sun 7am-7pm\nAt this point we are drafting a specification and hope the market engagement will help develop GWRs requirements to ensure a robust procurement. We would welcome any interested supplier to make contact.\nContract\nThe contract lifetime: 5 years (3+1+1)\nContact\nFor more information, to register your interest or if you feel you could offer this service/supply of goods and would like to discuss with us further, please contact:\nBen.Boatman@gwr.com\nThis preliminary market engagement notice will expire on: 15.09.25 at 17:00" }, { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": "This procurement process is being advertised and run by First Greater Western Limited on its own behalf and on behalf of the successor operator of the rail passenger transport services in respect of National Rail Contract area. That successor operator will be a public sector company, is expected to be a wholly owned subsidiary of Department for Transport Operator (DfTO) and will be ultimately owned by the Secretary of State for Transport. The date for transfer of the current operations to the successor operator is not yet confirmed. Where the transfer is completed before contract award under this procurement process, the successor operator may elect (but will not be obliged) to carry on with this procurement process in place of First Greater Western Limited, by taking on the role of contracting entity from the date of completion of the transfer (with this notice and all other procurement documents to be interpreted accordingly). Where the transfer is not yet completed by the time of contract award, contractual rights may be included in the contractual arrangements to enable transfer to the successor operator. Bidders should note that this procurement process (if ongoing), or any awarded contract, may be included in a transfer scheme made by the Secretary of State under section 12 of the Railways Act 2005, or the transfer may be effected outside of, or separate from, such a scheme.\nGWR require Catering Services to be delivered across the network, which will be run under one contract. The catering service has two core functions and sections 1 and 2 of the specification covers both functions and the information is intended to provide the detail and requirement the supplier/s need in order to deliver this contract.\nSpecification structure:\nThis specification is structured into two distinct areas to detail the two service functions.\n1. Service Centre Operations and Delivery\nThe supplier must be able to supply logistics operations and staff management to all GWR catered fleet.\n2. Catering Products and Supply\nThe supplier must be able to supply all of GWR catering products, packaging and ancillary equipment.\nCollaboration between the two functions:\nTo ensure productive, proactive and innovative working practices for this contract opportunity, GWR welcome individual entities as well as consortium bids (joint proposals).\nIf this contract is a joint venture, the successful suppliers will be expected to work collaboratively and seamlessly to ensure the integrated and efficient delivery of the overall catering service and both functions. This collaboration will be crucial for operational effectiveness, customer satisfaction, and for achieving the strategic objectives of the business. This will involve, but is not limited to, sharing relevant information (subject to confidentiality agreements), coordinating operational interfaces, and participating in joint planning and review meetings as required by the Client.\nAs detailed throughout this specification, Suppliers will need to work in collaboration throughout the lifetime of the contract if in a consortium working structure. The following requirements cover both service functions.\nRoute Details\nGWR manage many stations on the route with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nCurrently trains do not run on Christmas Day or Boxing Day, although some elements of the Service will be required on these days.\nGWR run:\n• 254 catered trains a day Monday - Friday,\n• 280 catered trains on Saturday and\n• 210 catered trains on a Sunday." }, { "releaseID": "026087-2026", "releaseDate": "2026-03-23T09:53:19Z", "releaseTag": [ "award", "contract" ], "value": "GWR require Catering Services to be delivered across the network, which will be run under one contract. The catering service has two core functions the supplier is to deliver for this contract.\n1. Service Centre Operations and Delivery:\nThe supplier must be able to supply logistics operations and staff management to all GWR catered fleet.\n2. Catering Products and Supply:\nThe supplier must be able to supply all of GWR catering products, packaging and ancillary equipment.\nRoute Details\nGWR manage many stations on the route with catered first-class lounges in Paddington, Cardiff, Penzance, and Truro as part of the logistics supply.\nCurrently trains do not run on Christmas Day or Boxing Day, although some elements of the Service will be required on these days.\nGWR run:\n• 254 catered trains a day Monday - Friday,\n• 280 catered trains on Saturday and\n• 210 catered trains on a Sunday." } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "031434-2025", "releaseDate": "2025-06-11T10:27:21+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "CPV", "id": "55522000", "description": "Catering services for transport enterprises" } ] }, { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "15000000", "description": 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"value": "2029-03-31T23:59:59+01:00" } ], "maxExtentDate": [ { "releaseID": "031434-2025", "releaseDate": "2025-06-11T10:27:21+01:00", "releaseTag": [ "planning" ], "value": "2031-03-01T23:59:59Z" }, { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": "2031-03-31T23:59:59+01:00" } ] }, "hasRenewal": [ { "releaseID": "031434-2025", "releaseDate": "2025-06-11T10:27:21+01:00", "releaseTag": [ "planning" ], "value": true } ], "status": [ { "releaseID": "031434-2025", "releaseDate": "2025-06-11T10:27:21+01:00", "releaseTag": [ "planning" ], "value": "planning" }, { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "026087-2026", "releaseDate": "2026-03-23T09:53:19Z", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "value": { "amountGross": [ { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": 54000000 } ], "currency": [ { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "awardCriteria": { "weightingDescription": [ { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": "There will be two stages to this procurement.\nStage 1 - Conditions of Participation (a minimum of the three highest scoring tenderers will be invited to submit a tender in stage 2).\nThese Conditions of Participation will relate to:\nLegal capacity,\nFinancial capacity, and\nTechnical ability.\nStage 2 - Invitation to Tender\nDue to the nature and technical requirements of the contract opportunity, the Client will be using certain mandatory Conditions of Participation with pass/fail criteria that all Tenderers must pass in order for their tender submission to be accepted and evaluated, as detailed above. \nStage 2 will be weighted across four areas:\nQuality: 50%\nPrice: 40%\nCommercial T&Cs: 5%\nPresentation: 5%\nFull criteria will be detailed in Wax (e-procurement portal) in Stage 2." } ], "criteria": [ { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": [ { "type": "quality", "name": "Future Enhancement Proposal", "description": "Leading on from the above description for stage 1 and 2, this element will be pass/fail. In order to score a pass, the tenderer must submit a proposal for the future enhancement. All details/criteria will be provided at stage 2." } ] } ] }, "selectionCriteria": { "criteria": [ { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": [ { "description": "This will be explained in Wax. \nA minimum of the three highest scoring tenders from stage one will be invited to stage two of this tender process.", "forReduction": true } ] } ] }, "renewal": { "description": [ { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": "The initial contract term will be 3 years with the option to extend for a further 2 years." } ] }, "hasOptions": [ { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": true } ], "options": { "description": [ { "releaseID": "058198-2025", "releaseDate": "2025-09-19T15:23:56+01:00", "releaseTag": [ "tender" ], "value": "Potential Future Enhancements and Contract Expansion.\nGWR is tendering for Great Western Railway Catering and Logistics with an estimated initial contract value of £46 million over 5 years. In addition to the core service, GWR may seek to enhance or expand the service during the contract term.\nNotice \nGreat Western Railway (GWR) reserves the right to introduce enhancements, modifications, or extensions to the scope of services or deliverables during the lifetime of the contract. These changes may arise due to evolving operational requirements, technological advancements, regulatory updates, or strategic priorities. Any such adjustments will be subject to mutual agreement between the parties and may be formalised through contract variation procedures, in accordance with the Procurement Act 23.\nThe enhancements expected during the lifetime of this contract are detailed below. \nFuture Enhancements \nThe service enhancement GWR anticipates taking place during the lifetime of the contract is that of the enhanced First-Class offer which will aim to improve the First-Class offer on services to improve service delivery and set new benchmarks (through improved customer satisfaction). \nThe enhanced offer aims to drive sustainable growth for GWR through revenue and loyalty. GWR want to improve the First-Class experience by enhancing both the quality and consistency of the catering services. This will include improving GWRs food offering and ensuring that a high standard of service is available throughout the day, every day, both on-board and within the station lounges, over the next five years (2025 - 2030). \nThe First-Class Lounge proposition is a 'Premium' catering product offering, such as the introduction of enhanced choice meal options and will include a review of GWRs Pullman service, and the Standard Class catering proposition. \nGWR want to introduce an enhanced onboard catering experience on the High-Speed Services (HSS) routes in the form of a hot breakfast option. GWR also want to further enhance customer service provision with proactive promotion of the product, including menu cards for customers. \nThe aims are to:\n•\tEnhanced Customer Satisfaction\n•\tIncreased loyalty and reduced complaints:\n•\tStrengthened brand reputation:\n•\tImproved employee engagement:\n•\tStep change towards a national railway:\nEnhanced Proposition\nThe proposition centres on the introduction of a reliable and consistent service offer, paired with improved quality catering, supported with better trolleys to see what's on offer and menu cards on train and online to improve awareness of the offer. This will increase First Class revenues, boost customer satisfaction and positively alter perceptions of performance. The result will be both growth and retention in First-Class customer base, further supported by tactical pricing adjustments that reflect the elevated value proposition. \nEstimated increased contract value:\nThe estimated increase in contract value for the full enhancement offer could be £3.2m Annually and £16m over five years. 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