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On behalf of Welsh Ministers, TfW will transition this network to a franchised model by 2030, adopting a four-phase regional rollout (South West Wales, North Wales, South East Wales, Mid Wales). It is anticipated that approximately 120 total contracts will be let across those phases. \nManaging contracts of this number and complexity requires a single system that can scale with each phase, hold data and contractual obligations consistently across the whole network and support accurate performance and payment management. The central aim is to automate as much of the contract management process as possible, reducing manual intervention and minimising risk of error. \nThe system is required to support five core contract management processes: \nContract recording and general compliance \nContract change \nPerformance management (including an incentive and deduction regime) \nOperator payments \nAsset reporting/management for fleet and depots \nThese processes will be supported by four key features: \nContract register \nPerformance management module (PMM) \nPayment performance calculator (PPC) \nOperator access portal \nThe CMS must integrate with a range of TfW systems, in some cases through TfW middleware. A maximum of 7 integrations is anticipated for day one. \nA minimum of 150 licenses will be required once the network is fully franchised, comprising at least 30 internal TfW users and at least 120 external operator users, with tiered role-based-access controls. The supplier will also provide implementation, training for TfW teams and c.100 bus operators, and ongoing support and maintenance. \nThe contract will be awarded under the Competitive Flexible Procedure of the Procurement Act 2023 (PA23), for an initial term of five years with the option to extend by up to three further period of twelve months, giving a maximum term of eight years. The solution must be fully operational by June 2027. ", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" } ], "deliveryAddresses": [ { "region": "UKL", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 2580000, "amount": 2150000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "The procurement is expected to comprise the following stages:\nStage 1 - Participation\nSuppliers will be required to submit:\nProcurement Specific questionnaire responses;\nInformation demonstrating relevant experience and capability;\nResponse to set conditions of participation which include IT non-functional requirements.\nTfW will evaluate submissions against the published criteria and may reduce the number of suppliers progressing to the next stage.\nStage 2 - Tender Phase\nSuccessful suppliers from stage 1 will be invited to participate in the main tender stage which will include:\nDetailed technical solution (Functional Requirements);\nDelivery and implementation plan;\nCommercial pricing proposal;\nTechnical questions responses; and\nSocial value commitments.\nTfW reserves the right to reduce the number of suppliers progressing following completion of this stage.\nStage 3 - Demonstration/Presentations Phase\nTop three (3) scoring suppliers in stage 2, and any other supplier scoring within 2% of the last shortlisted supplier, will be invited to this stage which may include:\nSolution demonstrations;\nClarification meetings;\nPresentations; and/or\nWritten clarification exercises.\nThe purpose of this stage is to allow TfW to better understand proposed solutions and to validate assumptions from the main tender stage.\nTfW reserves the right to:\nAmend the structure and sequencing of the procedure where appropriate;\nConduct all or some of the stages described above;\nReduce the number of suppliers at any stage;\nSeek clarification of any submission; and\nAward the contract on the basis of initial tenders without undertaking further dialogue if deemed appropriate.\nFurther details regarding evaluation methodology, stage gates, scoring and timescales will be provided within the procurement documents." }, "mainProcurementCategory": "goods", "aboveThreshold": true, "coveredBy": [ "GPA" ], "submissionMethodDetails": "Via the TfW Atamis Procurement Portal https://tfw.my.site.com/s/Welcome using code: C0197.Once you have registered, you will find the home screen with various access links. To view and register onto any Transport for Wales tender opportunities, click on the ‘Find Opportunities’ section on the home page. Once you have registered for the tenders you are interested in, return to the home page where you’ll find the ‘My Proposals and Quotes’ button.", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en", "cy" ] }, "expressionOfInterestDeadline": "2026-08-17T12:00:00+01:00", "enquiryPeriod": { "endDate": "2026-08-07T12:00:00+01:00" }, "awardPeriod": { "endDate": "2026-11-02T23:59:59+00:00" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 2580000, "amount": 2150000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical Questionnaire", "description": "Technical criteria as per ITT documentation in Atamis", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value Questionnaire", "description": "Social Value Questionnaire as per ITT documentation available to tender stage via Atamis", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial", "description": "Pricing Schedule", "numbers": [ { "number": 30, "weight": "percentageExact" } ] } ] }, "selectionCriteria": { "criteria": [ { "type": "economic", "description": "As per Participation PSQ available through the the Atamis platform." }, { "type": "technical", "description": "As per Participation PSQ available through the the Atamis platform." }, { "description": "As per tender documentation.", "forReduction": true } ] }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-11-23T00:00:00+00:00", "endDate": "2031-11-22T23:59:59+00:00", "maxExtentDate": "2034-11-22T23:59:59+00:00" }, "hasRenewal": true, "renewal": { "description": "Option to extend for up to three (3) periods of 12 months each." }, "hasOptions": true, "options": { "description": "Known unknown risks have been included in the tender documentation.\nAdditional features or data integrations may be required during the course of the contract.\nAdditional licenses may be required during the term of the contract." }, "description": null } ], "documents": [ { "id": "L-1", "documentType": "biddingDocuments", "description": "Tender documentation available via the Atamis platform.", "url": "https://tfw.my.site.com/s/Welcome" }, { "id": "L-3", "documentType": "biddingDocuments", "description": "Supplier guide for the TfW Atamis Platform", "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374323" }, { "id": "L-2", "documentType": "technicalSpecifications", "description": "Via the TfW Atamis Procurement Portal https://tfw.my.site.com/s/Welcome using code: C0197.Once you have registered, you will find the home screen with various access links. 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It must also offer advanced search and filtering capabilities to locate contracts and performance data based on specific fields. \nSeparate levels of access are necessary for the TfW users (super users, contract managers) and transport operators, ensuring permissions are in place for viewing and managing key performance indicators relevant to the user. \nThe system requires core Contract Management System Capabilities to enable efficient administration of contractual agreements. This includes functionalities for creating, modifying and tracking contracts throughout their lifecycle.\nOperators will need to be able to access the system to view performance measures via a portal. 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On behalf of Welsh Ministers, TfW will transition this network to a franchised model by 2030, adopting a four-phase regional rollout (South West Wales, North Wales, South East Wales, Mid Wales). It is anticipated that approximately 120 total contracts will be let across those phases. \nManaging contracts of this number and complexity requires a single system that can scale with each phase, hold data and contractual obligations consistently across the whole network and support accurate performance and payment management. The central aim is to automate as much of the contract management process as possible, reducing manual intervention and minimising risk of error. \nThe system is required to support five core contract management processes: \nContract recording and general compliance \nContract change \nPerformance management (including an incentive and deduction regime) \nOperator payments \nAsset reporting/management for fleet and depots \nThese processes will be supported by four key features: \nContract register \nPerformance management module (PMM) \nPayment performance calculator (PPC) \nOperator access portal \nThe CMS must integrate with a range of TfW systems, in some cases through TfW middleware. A maximum of 7 integrations is anticipated for day one. \nA minimum of 150 licenses will be required once the network is fully franchised, comprising at least 30 internal TfW users and at least 120 external operator users, with tiered role-based-access controls. The supplier will also provide implementation, training for TfW teams and c.100 bus operators, and ongoing support and maintenance. \nThe contract will be awarded under the Competitive Flexible Procedure of the Procurement Act 2023 (PA23), for an initial term of five years with the option to extend by up to three further period of twelve months, giving a maximum term of eight years. The solution must be fully operational by June 2027. 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To view and register onto any Transport for Wales tender opportunities, click on the ‘Find Opportunities’ section on the home page. 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It must also offer advanced search and filtering capabilities to locate contracts and performance data based on specific fields. \nSeparate levels of access are necessary for the TfW users (super users, contract managers) and transport operators, ensuring permissions are in place for viewing and managing key performance indicators relevant to the user. \nThe system requires core Contract Management System Capabilities to enable efficient administration of contractual agreements. This includes functionalities for creating, modifying and tracking contracts throughout their lifecycle.\nOperators will need to be able to access the system to view performance measures via a portal. 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On behalf of Welsh Ministers, TfW will transition this network to a franchised model by 2030, adopting a four-phase regional rollout (South West Wales, North Wales, South East Wales, Mid Wales). It is anticipated that approximately 120 total contracts will be let across those phases. \nManaging contracts of this number and complexity requires a single system that can scale with each phase, hold data and contractual obligations consistently across the whole network and support accurate performance and payment management. The central aim is to automate as much of the contract management process as possible, reducing manual intervention and minimising risk of error. \nThe system is required to support five core contract management processes: \nContract recording and general compliance \nContract change \nPerformance management (including an incentive and deduction regime) \nOperator payments \nAsset reporting/management for fleet and depots \nThese processes will be supported by four key features: \nContract register \nPerformance management module (PMM) \nPayment performance calculator (PPC) \nOperator access portal \nThe CMS must integrate with a range of TfW systems, in some cases through TfW middleware. A maximum of 7 integrations is anticipated for day one. \nA minimum of 150 licenses will be required once the network is fully franchised, comprising at least 30 internal TfW users and at least 120 external operator users, with tiered role-based-access controls. 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