{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-051d26", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-10-22T10:28:37+01:00", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-051d26" ], "records": [ { "ocid": "ocds-h6vhtk-051d26", "releases": [ { "ocid": "ocds-h6vhtk-051d26", "id": "024652-2025", "tag": [ "planning" ], "date": "2025-05-22T11:50:04+01:00", "initiationType": "tender", "planning": { "documents": [ { "id": "024652-2025", "documentType": "plannedProcurementNotice", "noticeType": "UK1", "description": "Pipeline notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/024652-2025", "datePublished": "2025-05-22T11:50:04+01:00", "format": "text/html" } ] }, "parties": [ { "name": "NHS England, Leeds", "id": "GB-PPON-PDPT-3135-BWWY", "identifier": { "scheme": "GB-PPON", "id": "PDPT-3135-BWWY" }, "address": { "streetAddress": "7&8 Wellington Place", "locality": "Leeds", "postalCode": "LS1 4AP", "country": "GB", "countryName": "United Kingdom", "region": "UKE42" }, "contactPoint": { "email": "england.commercialqueries@nhs.net" }, "roles": [ "buyer" ], "details": { "url": "https://www.england.nhs.uk//", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PDPT-3135-BWWY", "name": "NHS England, Leeds" }, "tender": { "id": "C363463", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Primary Care Support Services- Records Management, Logistics & Supplies", "description": "NHS England is due to procure a Primary Care Support Service for Records Management, Logistics & Supplies. Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The Records Management, Logistics and Supplies service will provide the following service lines: Medical Records Administrations and Movement Services Records Collection Archive Storage Digitise on Transfer Medical and Controlled Stationary Supplies Delivery Service", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79996100", "description": "Records management" }, { "scheme": "CPV", "id": "79940000", "description": "Collection agency services" }, { "scheme": "CPV", "id": "92512000", "description": "Archive services" }, { "scheme": "CPV", "id": "72512000", "description": "Document management services" } ], "relatedLot": "1" } ], "value": { "amountGross": 462000000, "amount": 385000000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-09-01T00:00:00+01:00", "endDate": "2033-08-31T23:59:59+01:00", "maxExtentDate": "2036-08-31T23:59:59+01:00" }, "hasRenewal": true, "status": "planned" } ], "communication": { "futureNoticeDate": "2026-01-01T23:59:59Z" }, "status": "planned" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "024924-2025", "tag": [ "planning" ], "date": "2025-05-22T14:08:46+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-051d26", "parties": [ { "name": "NHS England, Leeds", "id": "GB-PPON-PDPT-3135-BWWY", "identifier": { "scheme": "GB-PPON", "id": "PDPT-3135-BWWY" }, "address": { "streetAddress": "7&8 Wellington Place", "locality": "Leeds", "postalCode": "LS1 4AP", "country": "GB", "countryName": "United Kingdom", "region": "UKE42" }, "contactPoint": { "email": "england.commercialqueries@nhs.net" }, "roles": [ "buyer" ], "details": { "url": "https://www.england.nhs.uk//", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PDPT-3135-BWWY", "name": "NHS England, Leeds" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "NHS England are conducting pre-market engagement for Primary Care Support Services: Records Management, Logistics and Supplies Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England will be holding an online webinar on the 03 June 20205 (am) where interested suppliers will gain further insight to the procurement. At this stage, interested suppliers are invited to register their interests for the event by completing the attached webinar registration form and submitting a signed Non-Disclosure Agreement (NDA) provided by NHS England which can be found in the documents section of this project. Registration for the online event will close on the 2nd June 2025 at 12: 00 hours. Please note that NHS England has limited attendees at the event to 3 participants per organisation. Invites to the event will be sent by 17:00 on the 2nd June 2025 to suppliers which have: 1. Successfully registered their interests by completing and returning the webinar registration contact details table in section 7 of Appendix A: Instructions document; and 2. Successfully completed and returned the signed NDA. The NDA and registration must be uploaded and submitted electronically via the Health Family eCommercial Portal by 12:00 hours on 02 June 2025. Request For Information (RFI) documentation and further instructions will be made available to all eligible suppliers after the webinar via the portal. Please see attached documentation for further information.", "dueDate": "2025-06-02T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "024924-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/024924-2025", "datePublished": "2025-05-22T14:08:46+01:00", "format": "text/html" } ] }, "tender": { "id": "C363463", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Primary Care Support Services", "description": "NHS England are conducting pre-market engagement for Primary Care Support Services: Records Management, Logistics and Supplies The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England aims to ensure more effective and efficient procurement processes and intends to engage early and widely with the market to allow opportunities to shape its requirements. The initial aim of the pre-tender market engagement is to make interested parties aware of upcoming tenders for Primary Care Support Services: • Service two: Records Management, Logistics and Supplies Furthermore, NHS England is keen to use the responses to understand from the market whether there is adequate interest in the proposed procurement activity and whether the market will be in a position to bid for and deliver the specified services. Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The service lines that the current contract covers are: • Payment Services (GP, Ophthalmic & Pharmacy contractors) • GP Pensions Administration Services • Patient Registration Services • Medical Records Administrations and Movement Services • Medical and Controlled Stationary Supplies Delivery Services • National Performers Lists Administration Services • Pharmacy Market Entry Administration Services", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79996100", "description": "Records management" }, { "scheme": "CPV", "id": "79940000", "description": "Collection agency services" }, { "scheme": "CPV", "id": "92512000", "description": "Archive services" }, { "scheme": "CPV", "id": "72512000", "description": "Document management services" } ], "relatedLot": "1" } ], "value": { "amountGross": 462000000, "amount": 385000000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-09-01T00:00:00+01:00", "endDate": "2033-08-31T23:59:59+01:00", "maxExtentDate": "2036-08-31T23:59:59+01:00" }, "hasRenewal": true, "status": "planned" } ], "communication": { "futureNoticeDate": "2026-01-01T23:59:59Z" }, "status": "planned" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "058672-2026", "tag": [ "planning" ], "date": "2026-06-22T16:38:57+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-051d26", "parties": [ { "name": "NHS England", "id": "GB-PPON-PDPT-3135-BWWY", "identifier": { "scheme": "GB-PPON", "id": "PDPT-3135-BWWY" }, "address": { "streetAddress": "Wellington House, 133-135 Waterloo Rd", "locality": "London", "postalCode": "SE1 8UG", "country": "GB", "countryName": "United Kingdom", "region": "UKI45" }, "contactPoint": { "email": "england.commercialqueries@nhs.net" }, "roles": [ "buyer" ], "details": { "url": "https://www.england.nhs.uk/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PDPT-3135-BWWY", "name": "NHS England" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "NHS England is undertaking pre-market engagement in accordance with the Procurement Act 2023, which enables contracting authorities to engage with the market to inform and prepare for upcoming procurements.\nAt this stage, interested suppliers are invited to register their interest by submitting a signed Non-Disclosure Agreement (NDA), available within the project documents.\nRegistration will close at 12:00 hours on the 6th July 2026.\nThe completed NDA must be uploaded and submitted electronically via the Health Family eCommercial System by the stated deadline.\nEngagement Approach\nFollowing receipt of a signed NDA, suppliers will be eligible to participate in market engagement activities. These are expected to include:\n• A Request for Information (RFI) process\n• Potential one-to-one supplier engagement sessions\n• A supplier information session, where NHS England will provide further detail on the proposed procurement approach and timelines.\nPlease note that the sequencing of these activities is still to be confirmed. NHS England will ensure that all suppliers who have signed a NDA are kept informed of all engagement opportunities and relevant updates throughout the process.\nRFI documentation and further instructions will be issued to all eligible suppliers following the close of the registration period. Please refer to Appendix A for further details.", "dueDate": "2026-07-06T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "058672-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/058672-2026", "datePublished": "2026-06-22T16:38:57+01:00", "format": "text/html" } ] }, "tender": { "id": "C363463", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Primary Care Support Services- Medical Records", "description": "NHS England is due to procure a Primary Care Support Service for Medical Records\nPrimary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery.\nThe Medical Records service will provide the following service lines: \n• Records Administrations and Movement Services\n• Records Collection\n• Archive Storage", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79996100", "description": "Records management" }, { "scheme": "CPV", "id": "79940000", "description": "Collection agency services" }, { "scheme": "CPV", "id": "92512000", "description": "Archive services" }, { "scheme": "CPV", "id": "72512000", "description": "Document management services" }, { "scheme": "CPV", "id": "63121100", "description": "Storage services" }, { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 232405200, "amount": 193671000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2027-05-01T00:00:00+01:00", "endDate": "2035-08-31T23:59:59+01:00", "maxExtentDate": "2038-08-31T23:59:59+01:00" }, "hasRenewal": true, "status": "planned" } ], "communication": { "futureNoticeDate": "2026-10-01T23:59:59+01:00" }, "status": "planned" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "060759-2026", "tag": [ "planningUpdate" ], "date": "2026-06-29T13:37:09+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-051d26", "parties": [ { "name": "NHS England", "id": "GB-PPON-PDPT-3135-BWWY", "identifier": { "scheme": "GB-PPON", "id": "PDPT-3135-BWWY" }, "address": { "streetAddress": "Wellington House, 133-135 Waterloo Rd", "locality": "London", "postalCode": "SE1 8UG", "country": "GB", "countryName": "United Kingdom", "region": "UKI45" }, "contactPoint": { "email": "england.commercialqueries@nhs.net" }, "roles": [ "buyer" ], "details": { "url": "https://www.england.nhs.uk/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PDPT-3135-BWWY", "name": "NHS England" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "NHS England is undertaking pre-market engagement in accordance with the Procurement Act 2023, which enables contracting authorities to engage with the market to inform and prepare for upcoming procurements.\nAt this stage, interested suppliers are invited to register their interest by submitting a signed Non-Disclosure Agreement (NDA), available within the project documents.\nRegistration will close at 12:00 hours on the 6th July 2026.\nThe completed NDA must be uploaded and submitted electronically via the Health Family eCommercial System by the stated deadline.\nEngagement Approach\nFollowing receipt of a signed NDA, suppliers will be eligible to participate in market engagement activities. These are expected to include:\n• A Request for Information (RFI) process\n• Potential one-to-one supplier engagement sessions\n• A supplier information session, where NHS England will provide further detail on the proposed procurement approach and timelines.\nPlease note that the sequencing of these activities is still to be confirmed. NHS England will ensure that all suppliers who have signed a NDA are kept informed of all engagement opportunities and relevant updates throughout the process.\nRFI documentation and further instructions will be issued to all eligible suppliers following the close of the registration period. Please refer to Appendix A for further details.", "dueDate": "2026-07-06T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "060759-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/060759-2026", "datePublished": "2026-06-29T13:37:09+01:00", "format": "text/html" } ] }, "tender": { "id": "C451809", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Primary Care Support Services- Medical Records", "description": "NHS England is due to procure a Primary Care Support Service for Medical Records\nPrimary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery.\nThe Medical Records service will provide the following service lines: \n• Records Administrations and Movement Services\n• Records Collection\n• Archive Storage", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79996100", "description": "Records management" }, { "scheme": "CPV", "id": "79940000", "description": "Collection agency services" }, { "scheme": "CPV", "id": "92512000", "description": "Archive services" }, { "scheme": "CPV", "id": "72512000", "description": "Document management services" }, { "scheme": "CPV", "id": "63121100", "description": "Storage services" }, { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 232405200, "amount": 193671000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2027-05-01T00:00:00+01:00", "endDate": "2035-08-31T23:59:59+01:00", "maxExtentDate": "2038-08-31T23:59:59+01:00" }, "hasRenewal": true, "status": "planned" } ], "communication": { "futureNoticeDate": "2026-10-01T23:59:59+01:00" }, "amendments": [ { "description": "wrong contract ref", "id": "060759-2026" } ], "status": "planned" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "buyerID": [], "id": "095813-2026", "tag": [ "planning" ], "date": "2026-10-09T16:26:44+01:00", "initiationType": "tender", "planning": { "documents": [ { "id": "095813-2026", "documentType": "plannedProcurementNotice", "noticeType": "UK3", "description": "Planned procurement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/095813-2026", "datePublished": "2026-10-09T16:26:44+01:00", "format": "text/html" } ] }, "ocid": "ocds-h6vhtk-051d26", "parties": [ { "name": "NHS England", "id": "GB-PPON-PDPT-3135-BWWY", "identifier": { "scheme": "GB-PPON", "id": "PDPT-3135-BWWY" }, "address": { "streetAddress": "Wellington House, 133-135 Waterloo Rd", "locality": "London", "postalCode": "SE1 8UG", "country": "GB", "countryName": "United Kingdom", "region": "UKI45" }, "contactPoint": { "email": "england.commercialqueries@nhs.net" }, "roles": [ "buyer" ], "details": { "url": "https://www.england.nhs.uk/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PDPT-3135-BWWY", "name": "NHS England" }, "tender": { "id": "C381879", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Primary Care Support Services: GP Patient Medical Records", "description": "The GP Patient Medical Records Service covers the end-to-end management of high-volume GP Patient medical records. The Service supports GP practices and authorised parties that require records for continuity of care, patient registration, operational processing or legally mandated access. \nThe Supplier will be responsible for: \nProviding secure transportation and exchanging of GP Patient medical records between GP practices, storage facilities and authorised recipients. \nReceiving registration transactions generated through patient registration activity and authorised manual requests. \nCreating GP Patient medical record movement requests from those registration transactions. \nManaging GP Patient medical record movements associated with patient registration and authorised manual requests. \nProviding transparent end-to-end status, location, chain-of-custody and audit information. \nIdentifying, retrieving, reconciling and maintaining the integrity of the complete GP Patient medical record across paper and digital formats. \nDigitising, quality assuring, indexing and uploading records to the National Document Repository when required. \nProviding secure digital exchange where the National Document Repository is unavailable in exceptional circumstances or inaccessible to the intended recipient. The supplier is not required to build a separate repository. \nMaintaining archive storage and undertaking secure destruction in accordance with approved retention and destruction arrangements. \nOperating the supporting technology, customer contact, tracking, reporting and service-management capabilities. \nSupporting authorised disclosure processes by retrieving and making complete GP Patient medical records available to the Authority’s authorised service. \nManaging non-routine requests, including missing, incomplete, misdirected and urgent GP Patient medical records. \nProviding customer contact, service support, management information and a supporting technology platform. \nSupporting transition from the incumbent supplier and maintaining continuity of service throughout Implementation. \nMobilising the service and transfer relevant records, inventory data and operational responsibility within the agreed arrangements.\nThe estimated contract value is £193,000,000 inclusive of the extension options (plus optional services of up to £50,000,000) excluding VAT.", "status": "planned", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79996100", "description": "Records management" } ], "relatedLot": "1" } ], "value": { "amountGross": 291600000, "amount": 243000000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "The stages of this Procurement are as follows \n Stage 1: Pre Tender- Stage 1 requires all suppliers to sign and submit a Non-Disclosure Agreement (\"NDA\"), a Conflicts of Interest (\"COI\") declaration and an Ethical Wall Agreement to the Contracting Authority. This must be completed ahead of PSQ and ITT documentation release. Tenderers will be required to return these once the Tender Notice has been issued, but to ensure early sight and preparation of these, they have been attached to the Planned Procurement Notice. \n Stage 2: Procurement Specific Questionnaire (\"PSQ\") and Invitation to Tender (\"ITT\") – The Contracting Authority will issue the PSQ (including Conditions of Participation) and ITT documentation. This documentation contains instructions regarding the response and completion of the PSQ and instructions for the submission of Tenders. It also includes the Specification, the Draft Contract and other information regarding the Procurement Process. Tenderers must submit their completed PSQ and Tender response at the same time in accordance with this ITT. 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The Service supports GP practices and authorised parties that require records for continuity of care, patient registration, operational processing or legally mandated access. \nThe Supplier will be responsible for: \nProviding secure transportation and exchanging of GP Patient medical records between GP practices, storage facilities and authorised recipients. \nReceiving registration transactions generated through patient registration activity and authorised manual requests. \nCreating GP Patient medical record movement requests from those registration transactions. \nManaging GP Patient medical record movements associated with patient registration and authorised manual requests. \nProviding transparent end-to-end status, location, chain-of-custody and audit information. \nIdentifying, retrieving, reconciling and maintaining the integrity of the complete GP Patient medical record across paper and digital formats. \nDigitising, quality assuring, indexing and uploading records to the National Document Repository when required. \nProviding secure digital exchange where the National Document Repository is unavailable in exceptional circumstances or inaccessible to the intended recipient. The supplier is not required to build a separate repository. \nMaintaining archive storage and undertaking secure destruction in accordance with approved retention and destruction arrangements. \nOperating the supporting technology, customer contact, tracking, reporting and service-management capabilities. \nSupporting authorised disclosure processes by retrieving and making complete GP Patient medical records available to the Authority’s authorised service. \nManaging non-routine requests, including missing, incomplete, misdirected and urgent GP Patient medical records. \nProviding customer contact, service support, management information and a supporting technology platform. \nSupporting transition from the incumbent supplier and maintaining continuity of service throughout Implementation. \nMobilising the service and transfer relevant records, inventory data and operational responsibility within the agreed arrangements.\nThe estimated contract value is £193,000,000 inclusive of the extension options (plus optional services of up to £50,000,000) excluding VAT.", "status": "planned", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79996100", "description": "Records management" } ], "relatedLot": "1" } ], "value": { "amountGross": 291600000, "amount": 243000000, "currency": "GBP" }, "procurementMethod": "open", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "The stages of this Procurement are as follows \n Stage 1: Pre Tender- Stage 1 requires all suppliers to sign and submit a Non-Disclosure Agreement (\"NDA\"), a Conflicts of Interest (\"COI\") declaration and an Ethical Wall Agreement to the Contracting Authority. 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PSQs shall be assessed first against the Authority’s Conditions of Participation and the other elements of the Tenders including quality and commercial questionnaires shall then be evaluated in accordance with the Award Criteria set out in this ITT. \nStage 3: Revised Tender Submissions – The Authority reserves the right, at its sole discretion, to introduce an additional stage to this Procurement process following completion of the Stage 2 evaluation and moderation." }, "mainProcurementCategory": "services", "aboveThreshold": true, "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "tenderPeriod": { "endDate": "2026-12-08T13:00:00Z" }, "awardPeriod": { "endDate": "2027-04-27T23:59:59+01:00" }, "lots": [ { "id": "1", "status": "planned", "value": { "amountGross": 291600000, "amount": 243000000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial (Price)", "numbers": [ { "number": 30, "weight": "percentageExact" } ] } ] }, "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2027-06-01T00:00:00+01:00", "endDate": "2035-08-31T23:59:59+01:00", "maxExtentDate": "2038-08-31T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "Continued provision of the Services through a 3-year optional extension to be taken in part or full by the Authority." }, "hasOptions": true, "options": { "description": "Optional Services related to high volume digitisation and destruction of paper GP Patient Medical Records. 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These are expected to include:\n• A Request for Information (RFI) process\n• Potential one-to-one supplier engagement sessions\n• A supplier information session, where NHS England will provide further detail on the proposed procurement approach and timelines.\nPlease note that the sequencing of these activities is still to be confirmed. NHS England will ensure that all suppliers who have signed a NDA are kept informed of all engagement opportunities and relevant updates throughout the process.\nRFI documentation and further instructions will be issued to all eligible suppliers following the close of the registration period. Please refer to Appendix A for further details.", "dueDate": "2026-07-06T23:59:59+01:00", "status": "scheduled" } ] }, "parties": [ { "id": "GB-PPON-PDPT-3135-BWWY", "name": "NHS England", "identifier": { "scheme": "GB-PPON", "id": "PDPT-3135-BWWY" }, "address": { "streetAddress": "Wellington House, 133-135 Waterloo Rd", "locality": "London", "postalCode": "SE1 8UG", "country": "GB", "countryName": "United Kingdom", "region": "UKI45" }, "contactPoint": { "email": "england.commercialqueries@nhs.net" }, "roles": [ "buyer" ], "details": { "url": "https://www.england.nhs.uk/", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PDPT-3135-BWWY", "name": "NHS England" }, "tender": { "id": "C381879", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Primary Care Support Services: GP Patient Medical Records", "description": "The GP Patient Medical Records Service covers the end-to-end management of high-volume GP Patient medical records. The Service supports GP practices and authorised parties that require records for continuity of care, patient registration, operational processing or legally mandated access. \nThe Supplier will be responsible for: \nProviding secure transportation and exchanging of GP Patient medical records between GP practices, storage facilities and authorised recipients. \nReceiving registration transactions generated through patient registration activity and authorised manual requests. \nCreating GP Patient medical record movement requests from those registration transactions. \nManaging GP Patient medical record movements associated with patient registration and authorised manual requests. \nProviding transparent end-to-end status, location, chain-of-custody and audit information. \nIdentifying, retrieving, reconciling and maintaining the integrity of the complete GP Patient medical record across paper and digital formats. \nDigitising, quality assuring, indexing and uploading records to the National Document Repository when required. \nProviding secure digital exchange where the National Document Repository is unavailable in exceptional circumstances or inaccessible to the intended recipient. The supplier is not required to build a separate repository. \nMaintaining archive storage and undertaking secure destruction in accordance with approved retention and destruction arrangements. \nOperating the supporting technology, customer contact, tracking, reporting and service-management capabilities. \nSupporting authorised disclosure processes by retrieving and making complete GP Patient medical records available to the Authority’s authorised service. \nManaging non-routine requests, including missing, incomplete, misdirected and urgent GP Patient medical records. \nProviding customer contact, service support, management information and a supporting technology platform. \nSupporting transition from the incumbent supplier and maintaining continuity of service throughout Implementation. \nMobilising the service and transfer relevant records, inventory data and operational responsibility within the agreed arrangements.\nThe estimated contract value is £193,000,000 inclusive of the extension options (plus optional services of up to £50,000,000) excluding VAT.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "79996100", "description": "Records management" } ], "relatedLot": "1", "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ] } ], "value": { "amountGross": 291600000, "amount": 243000000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2027-06-01T00:00:00+01:00", "endDate": "2035-08-31T23:59:59+01:00", "maxExtentDate": "2038-08-31T23:59:59+01:00" }, "hasRenewal": true, "status": "planned", "value": { "amountGross": 291600000, "amount": 243000000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Technical", "numbers": [ { "number": 60, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "price", "name": "Commercial (Price)", "numbers": [ { "number": 30, "weight": "percentageExact" } ] } ] }, "renewal": { "description": "Continued provision of the Services through a 3-year optional extension to be taken in part or full by the Authority." }, "hasOptions": true, "options": { "description": "Optional Services related to high volume digitisation and destruction of paper GP Patient Medical Records. 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The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England will be holding an online webinar on the 03 June 20205 (am) where interested suppliers will gain further insight to the procurement. At this stage, interested suppliers are invited to register their interests for the event by completing the attached webinar registration form and submitting a signed Non-Disclosure Agreement (NDA) provided by NHS England which can be found in the documents section of this project. Registration for the online event will close on the 2nd June 2025 at 12: 00 hours. Please note that NHS England has limited attendees at the event to 3 participants per organisation. Invites to the event will be sent by 17:00 on the 2nd June 2025 to suppliers which have: 1. Successfully registered their interests by completing and returning the webinar registration contact details table in section 7 of Appendix A: Instructions document; and 2. Successfully completed and returned the signed NDA. The NDA and registration must be uploaded and submitted electronically via the Health Family eCommercial Portal by 12:00 hours on 02 June 2025. Request For Information (RFI) documentation and further instructions will be made available to all eligible suppliers after the webinar via the portal. Please see attached documentation for further information." }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "NHS England is undertaking pre-market engagement in accordance with the Procurement Act 2023, which enables contracting authorities to engage with the market to inform and prepare for upcoming procurements.\nAt this stage, interested suppliers are invited to register their interest by submitting a signed Non-Disclosure Agreement (NDA), available within the project documents.\nRegistration will close at 12:00 hours on the 6th July 2026.\nThe completed NDA must be uploaded and submitted electronically via the Health Family eCommercial System by the stated deadline.\nEngagement Approach\nFollowing receipt of a signed NDA, suppliers will be eligible to participate in market engagement activities. These are expected to include:\n• A Request for Information (RFI) process\n• Potential one-to-one supplier engagement sessions\n• A supplier information session, where NHS England will provide further detail on the proposed procurement approach and timelines.\nPlease note that the sequencing of these activities is still to be confirmed. NHS England will ensure that all suppliers who have signed a NDA are kept informed of all engagement opportunities and relevant updates throughout the process.\nRFI documentation and further instructions will be issued to all eligible suppliers following the close of the registration period. Please refer to Appendix A for further details." } ], "dueDate": [ { "releaseID": "024924-2025", "releaseDate": "2025-05-22T14:08:46+01:00", "releaseTag": [ "planning" ], "value": "2025-06-02T23:59:59+01:00" }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "2026-07-06T23:59:59+01:00" } ], "status": [ { "releaseID": "024924-2025", "releaseDate": "2025-05-22T14:08:46+01:00", "releaseTag": [ "planning" ], "value": "scheduled" } ] } ] }, "parties": [ { "id": "GB-PPON-PDPT-3135-BWWY", "name": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "NHS England, Leeds" }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "NHS England" } ], "identifier": { "scheme": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "GB-PPON" } ], "id": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "PDPT-3135-BWWY" } ] }, "address": { "streetAddress": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "7&8 Wellington Place" }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "Wellington House, 133-135 Waterloo Rd" } ], "locality": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "Leeds" }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "London" } ], "postalCode": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "LS1 4AP" }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "SE1 8UG" } ], "country": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "GB" } ], "countryName": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "United Kingdom" } ], "region": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "UKE42" }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "UKI45" } ] }, "contactPoint": { "email": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "england.commercialqueries@nhs.net" } ] }, "roles": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": [ "buyer" ] } ], "details": { "url": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "https://www.england.nhs.uk//" }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "https://www.england.nhs.uk/" } ], "classifications": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } ] } } ], "buyer": { "id": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "GB-PPON-PDPT-3135-BWWY" } ], "name": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "NHS England, Leeds" }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "NHS England" } ] }, "tender": { "id": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "C363463" }, { "releaseID": "060759-2026", "releaseDate": "2026-06-29T13:37:09+01:00", "releaseTag": [ "planningUpdate" ], "value": "C451809" }, { "releaseID": "095813-2026", "releaseDate": "2026-10-09T16:26:44+01:00", "releaseTag": [ "planning" ], "value": "C381879" } ], "legalBasis": { "id": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "2023/54" } ], "scheme": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "UKPGA" } ], "uri": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "https://www.legislation.gov.uk/ukpga/2023/54/contents" } ] }, "title": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "Primary Care Support Services- Records Management, Logistics & Supplies" }, { "releaseID": "024924-2025", "releaseDate": "2025-05-22T14:08:46+01:00", "releaseTag": [ "planning" ], "value": "Primary Care Support Services" }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "Primary Care Support Services- Medical Records" }, { "releaseID": "095813-2026", "releaseDate": "2026-10-09T16:26:44+01:00", "releaseTag": [ "planning" ], "value": "Primary Care Support Services: GP Patient Medical Records" } ], "description": [ { "releaseID": "024652-2025", "releaseDate": "2025-05-22T11:50:04+01:00", "releaseTag": [ "planning" ], "value": "NHS England is due to procure a Primary Care Support Service for Records Management, Logistics & Supplies. Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The Records Management, Logistics and Supplies service will provide the following service lines: Medical Records Administrations and Movement Services Records Collection Archive Storage Digitise on Transfer Medical and Controlled Stationary Supplies Delivery Service" }, { "releaseID": "024924-2025", "releaseDate": "2025-05-22T14:08:46+01:00", "releaseTag": [ "planning" ], "value": "NHS England are conducting pre-market engagement for Primary Care Support Services: Records Management, Logistics and Supplies The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England aims to ensure more effective and efficient procurement processes and intends to engage early and widely with the market to allow opportunities to shape its requirements. The initial aim of the pre-tender market engagement is to make interested parties aware of upcoming tenders for Primary Care Support Services: • Service two: Records Management, Logistics and Supplies Furthermore, NHS England is keen to use the responses to understand from the market whether there is adequate interest in the proposed procurement activity and whether the market will be in a position to bid for and deliver the specified services. Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The service lines that the current contract covers are: • Payment Services (GP, Ophthalmic & Pharmacy contractors) • GP Pensions Administration Services • Patient Registration Services • Medical Records Administrations and Movement Services • Medical and Controlled Stationary Supplies Delivery Services • National Performers Lists Administration Services • Pharmacy Market Entry Administration Services" }, { "releaseID": "058672-2026", "releaseDate": "2026-06-22T16:38:57+01:00", "releaseTag": [ "planning" ], "value": "NHS England is due to procure a Primary Care Support Service for Medical Records\nPrimary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery.\nThe Medical Records service will provide the following service lines: \n• Records Administrations and Movement Services\n• Records Collection\n• Archive Storage" }, { "releaseID": "095813-2026", "releaseDate": "2026-10-09T16:26:44+01:00", "releaseTag": [ "planning" ], "value": "The GP Patient Medical Records Service covers the end-to-end management of high-volume GP Patient medical records. The Service supports GP practices and authorised parties that require records for continuity of care, patient registration, operational processing or legally mandated access. \nThe Supplier will be responsible for: \nProviding secure transportation and exchanging of GP Patient medical records between GP practices, storage facilities and authorised recipients. \nReceiving registration transactions generated through patient registration activity and authorised manual requests. \nCreating GP Patient medical record movement requests from those registration transactions. \nManaging GP Patient medical record movements associated with patient registration and authorised manual requests. \nProviding transparent end-to-end status, location, chain-of-custody and audit information. \nIdentifying, retrieving, reconciling and maintaining the integrity of the complete GP Patient medical record across paper and digital formats. \nDigitising, quality assuring, indexing and uploading records to the National Document Repository when required. \nProviding secure digital exchange where the National Document Repository is unavailable in exceptional circumstances or inaccessible to the intended recipient. The supplier is not required to build a separate repository. \nMaintaining archive storage and undertaking secure destruction in accordance with approved retention and destruction arrangements. \nOperating the supporting technology, customer contact, tracking, reporting and service-management capabilities. \nSupporting authorised disclosure processes by retrieving and making complete GP Patient medical records available to the Authority’s authorised service. \nManaging non-routine requests, including missing, incomplete, misdirected and urgent GP Patient medical records. \nProviding customer contact, service support, management information and a supporting technology platform. \nSupporting transition from the incumbent supplier and maintaining continuity of service throughout Implementation. \nMobilising the service and transfer relevant records, inventory data and operational responsibility within the agreed arrangements.\nThe estimated contract value is £193,000,000 inclusive of the 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