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                        "name": "Cheshire East Council",
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                            "id": "PTWR-7124-XZXQ"
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                        "address": {
                            "streetAddress": "Delamere House, Delamere Street",
                            "locality": "Crewe",
                            "postalCode": "CW12JZ",
                            "country": "GB",
                            "countryName": "United Kingdom",
                            "region": "UKD62"
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                            "streetAddress": "Chapter House South, Abbey Lawn",
                            "locality": "Shrewsbury",
                            "postalCode": "SY2 5DE",
                            "country": "GB",
                            "countryName": "United Kingdom",
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                    "submissionMethodDetails": "www.the-chest.org.uk\nThis procurement exercise will be conducted on Cheshire East Borough Council's electronic contract and tender management system at the www.the-chest.org.uk Organisations wishing to be considered for this contract must register their expression of interest and provide additional required information through the contract and tender management system. Expressions of interest must be by way of completion and return of the invitation to\ntender ('ITT') (in accordance with the requirements set out in the ITT) by the date and time specified.\nIf you have any technical problems with the contract and tender management system please contact the help-desk on: ProcontractSuppliers@proactis.com or 03300050352. In order\nto participate, providers must register, complete and upload completed documentation and submit this via the Chest at the link provided in this notice. The project reference on The\nChest is DN794424. The values given in this notice are only estimations - the Council gives no guarantee or warranty or makes any representation as to the accuracy of any indicative\nvolumes.",
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                                        "releaseTag": [
                                            "award",
                                            "contract"
                                        ],
                                        "value": "Percentage of bills issued using actual electric consumption\n80%\nNumber of bills issued using actual electric consumption / number of electricity bills due"
                                    }
                                ],
                                "observations": [
                                    {
                                        "id": "frequency",
                                        "period": {
                                            "durationInMonths": [
                                                {
                                                    "releaseID": "095468-2026",
                                                    "releaseDate": "2026-10-09T09:22:54+01:00",
                                                    "releaseTag": [
                                                        "award",
                                                        "contract"
                                                    ],
                                                    "value": 1
                                                }
                                            ]
                                        }
                                    }
                                ]
                            },
                            {
                                "id": "3",
                                "title": [
                                    {
                                        "releaseID": "095468-2026",
                                        "releaseDate": "2026-10-09T09:22:54+01:00",
                                        "releaseTag": [
                                            "award",
                                            "contract"
                                        ],
                                        "value": "Gas billing accuracy"
                                    }
                                ],
                                "description": [
                                    {
                                        "releaseID": "095468-2026",
                                        "releaseDate": "2026-10-09T09:22:54+01:00",
                                        "releaseTag": [
                                            "award",
                                            "contract"
                                        ],
                                        "value": "Percentage of bills issued using actual gas consumption\n95%\nNumber of bills issued using actual gas consumption / number of gas bills due"
                                    }
                                ],
                                "observations": [
                                    {
                                        "id": "frequency",
                                        "period": {
                                            "durationInMonths": [
                                                {
                                                    "releaseID": "095468-2026",
                                                    "releaseDate": "2026-10-09T09:22:54+01:00",
                                                    "releaseTag": [
                                                        "award",
                                                        "contract"
                                                    ],
                                                    "value": 1
                                                }
                                            ]
                                        }
                                    }
                                ]
                            },
                            {
                                "id": "4",
                                "title": [
                                    {
                                        "releaseID": "095468-2026",
                                        "releaseDate": "2026-10-09T09:22:54+01:00",
                                        "releaseTag": [
                                            "award",
                                            "contract"
                                        ],
                                        "value": "Customer Support"
                                    }
                                ],
                                "description": [
                                    {
                                        "releaseID": "095468-2026",
                                        "releaseDate": "2026-10-09T09:22:54+01:00",
                                        "releaseTag": [
                                            "award",
                                            "contract"
                                        ],
                                        "value": "Percentage of support enquiries acknowledged within 1 working day\n100%\nNumber of enquiries acknowledged within 1 working day / number of enquiries received x 100"
                                    }
                                ],
                                "observations": [
                                    {
                                        "id": "frequency",
                                        "period": {
                                            "durationInMonths": [
                                                {
                                                    "releaseID": "095468-2026",
                                                    "releaseDate": "2026-10-09T09:22:54+01:00",
                                                    "releaseTag": [
                                                        "award",
                                                        "contract"
                                                    ],
                                                    "value": 3
                                                }
                                            ]
                                        }
                                    }
                                ]
                            },
                            {
                                "id": "5",
                                "title": [
                                    {
                                        "releaseID": "095468-2026",
                                        "releaseDate": "2026-10-09T09:22:54+01:00",
                                        "releaseTag": [
                                            "award",
                                            "contract"
                                        ],
                                        "value": "AMR Metering"
                                    }
                                ],
                                "description": [
                                    {
                                        "releaseID": "095468-2026",
                                        "releaseDate": "2026-10-09T09:22:54+01:00",
                                        "releaseTag": [
                                            "award",
                                            "contract"
                                        ],
                                        "value": "Percentage of sites with AMR metering installed and functioning\n90%\nNumber of sites with AMR metering installed and functioning / number of sites x 100"
                                    }
                                ],
                                "observations": [
                                    {
                                        "id": "frequency",
                                        "period": {
                                            "durationInMonths": [
                                                {
                                                    "releaseID": "095468-2026",
                                                    "releaseDate": "2026-10-09T09:22:54+01:00",
                                                    "releaseTag": [
                                                        "award",
                                                        "contract"
                                                    ],
                                                    "value": 12
                                                }
                                            ]
                                        }
                                    }
                                ]
                            }
                        ],
                        "statusDetails": [
                            {
                                "releaseID": "095468-2026",
                                "releaseDate": "2026-10-09T09:22:54+01:00",
                                "releaseTag": [
                                    "award",
                                    "contract"
                                ],
                                "value": null
                            }
                        ]
                    }
                ]
            }
        }
    ]
}