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NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) are seeking to commission a Care Navigation Service. The service will focus on the identification and management of vulnerable patients (initially those with moderate and severe frailty and subsequently those living with long term conditions). The Care Navigation Service will undertake the daily operational Multidisciplinary Team (MDT) coordination using the newly formed workflows to help with identification and management of patients. The function has a key role within the Primary Care Network, and is the interface between patients and their carers, primary care, community services, secondary care, social care, and the voluntary sector. The Service will be available to all patients aged 18 and over, registered with a GP practice across Nottingham and Nottinghamshire Integrated Care System.
This notice intends to identify providers who would like to express an interest in providing the above service and to invite all interested parties to attend a Market Engagement Event with NHS Nottingham and Nottinghamshire ICB. The contract value and duration information will be covered as part of the market engagement presentation pack.
The event details are as follows:
Date: Tuesday 18th February 2025
Time: 12:00pm - 2:00pm
Venue: Online via MS Teams
The agenda will be:
1 - Welcome & Introductions
2 - Specification & Service Model
3 - Questions
4 - Procurement Process
5 - Questions
6 - Close
If you wish to attend the event, please register on Atamis using the link below. Closer to the event you will receive a calendar invite detailing how to access the event and a link to Microsoft Teams.
Please note interest is limited to two persons per organisation. To register your interest in this event please access project xxx via Atamis: https://health-family.force.com/s/Welcome
Please note the deadline for confirmation of attendance is 12pm on the 17th February 2025 after which the access details will then be shared.
A draft service specification detailing the requirements of the service can be found within the attachments area of the project on Atamis. Once registered, providers will have the option to give feedback about the draft Service Specification and also have the opportunity to provide comments on topics including mobilisation periods and any perceived issues or challenges. The deadline for providing this feedback is 12pm on the 17th February 2025. Please note, this is a draft Service Specification which may be subject to changes.
Bidders who have expressed an interest in this soft market testing exercise will have the opportunity to submit a separate response to the invitation to tender (ITT) once published. Please note this is a market testing exercise and does not commit the ICB to carry out a procurement process.",
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As a result of this Competitive Process, a contract will be awarded to the successful Provider for a n initial period of 3 years commencing 1st October 2025 with the Commissioner having the option to extend the contract for up to a further 2 years. It is important to note that this procurement includes an affordability threshold. The maximum contract value available is £907,000 (excluding VAT) per annum. The total value available including both the 36 month initial period and the (up to) 24 month extension period is £4,535,000 (excluding VAT). No bids exceeding £907,000 (excluding VAT) per annum will be accepted. Any bids that exceed these values will therefore be disqualified.
The service specification and all associated documentation can be found within the attachments area of the project on Atamis. To access the documentation please visit Atamis on the link below and access project C351509 - Care Navigation Services on behalf of NHS Nottingham and Nottinghamshire ICB. Atamis link: https://health-family.force.com/s/Welcome",
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The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 23:59 on the 29th July 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.
Written representations should be sent to thomas.greenwood2@nhs.net
Award decision-makers: The award decision has been made by the NHS Nottingham and Nottinghamshire Integrated Care Board Strategic Planning and Integration Committee on the 3rd July 2025.
Conflicts of Interest: 1 perceived Conflict of Interest was identified throughout the process. Due to the nature of the perceived conflict, the mitigation provided and the robust open, fair and transparent procurement process being undertaken, it was agreed that no further action was required at the time.
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• Social Value: 10.00%
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Date: Tuesday 18th February 2025
Time: 12:00pm - 2:00pm
Venue: Online via MS Teams
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6 - Close
If you wish to attend the event, please register on Atamis using the link below. Closer to the event you will receive a calendar invite detailing how to access the event and a link to Microsoft Teams.
Please note interest is limited to two persons per organisation. To register your interest in this event please access project xxx via Atamis: https://health-family.force.com/s/Welcome
Please note the deadline for confirmation of attendance is 12pm on the 17th February 2025 after which the access details will then be shared.
A draft service specification detailing the requirements of the service can be found within the attachments area of the project on Atamis. Once registered, providers will have the option to give feedback about the draft Service Specification and also have the opportunity to provide comments on topics including mobilisation periods and any perceived issues or challenges. The deadline for providing this feedback is 12pm on the 17th February 2025. Please note, this is a draft Service Specification which may be subject to changes.
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