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We would welcome submissions from single organisations seeking to comprehensively deliver all requirements, or multiple organisations delivering the requirements through partnership working.\nKey deliverables include:\n-\tSQR Register\n-\tStation Service Quality Inspections\n-\tStation Service Quality Reinspections\n-\tCarriage Service Quality Inspections\n-\tCarriage Recification Evidence Assessments\n-\tCustomer Service Quality Assessments\n-\tAccessible Customer Service Quality Assessments\n-\tInspection Interface/App and Device\n-\tOnline 'back office' system\n-\tCalculation of Scores and Reporting\n-\tLive Reporting Dashboard" }, "where": { "section": "II.1.4", "label": "II.1.4) Short description" } } ] } ] } ] }, "parties": [ { "id": "GB-COH-07900320", "name": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "FIRST MTR SOUTH WESTERN TRAINS LIMITED" } ], "identifier": { "legalName": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "FIRST MTR SOUTH WESTERN TRAINS LIMITED" } ], "id": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "07900320" } ], "scheme": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "GB-COH" } ] }, "address": { "streetAddress": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "8th Floor,The Point, 37 North Wharf Road" } ], "locality": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "LONDON" } ], "region": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "UKI32" } ], "postalCode": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "W21AF" } ], "countryName": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "United Kingdom" } ] }, "contactPoint": { "name": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "Ibolya Kormos-spring" } ], "telephone": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "+44 7971564977" } ], "email": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "ibolya.kormos-spring@swrailway.com" } ], "url": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "https://s2c-uk62.waxdigital.com/" } ] }, "roles": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": [ "buyer" ] } ], "details": { "url": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "https://www.firstgroupplc.com" } ], "classifications": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": [ { "scheme": "TED_CE_ACTIVITY", "id": "RAILWAY_SERVICES", "description": "Railway services" } ] } ] } }, { "id": "GB-FTS-4820", "name": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "First MTR South Western Trains Limited" } ], "identifier": { "legalName": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "First MTR South Western Trains Limited" } ] }, "address": { "locality": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "London" } ], "countryName": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "United Kingdom" } ] }, "roles": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": [ "reviewBody" ] } ] } ], "buyer": { "id": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "GB-COH-07900320" } ], "name": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "FIRST MTR SOUTH WESTERN TRAINS LIMITED" } ] }, "language": [ { "releaseID": "031356-2024", "releaseDate": "2024-10-01T13:17:53+01:00", "releaseTag": [ "planning", "tender" ], "value": "en" } ] } } ] }