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} ], "scheme": [ { "releaseID": "023593-2024", "releaseDate": "2024-07-29T13:54:15+01:00", "releaseTag": [ "tender" ], "value": "CELEX" } ] }, "title": [ { "releaseID": "023593-2024", "releaseDate": "2024-07-29T13:54:15+01:00", "releaseTag": [ "tender" ], "value": "Cadent Gas Customer Contact Centre Tender" } ], "status": [ { "releaseID": "023593-2024", "releaseDate": "2024-07-29T13:54:15+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "044091-2025", "releaseDate": "2025-07-30T09:37:55+01:00", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "classification": { "scheme": [ { "releaseID": "023593-2024", "releaseDate": "2024-07-29T13:54:15+01:00", "releaseTag": [ "tender" ], "value": "CPV" } ], "id": [ { "releaseID": "023593-2024", "releaseDate": "2024-07-29T13:54:15+01:00", "releaseTag": [ "tender" ], "value": "64220000" } ], "description": [ { "releaseID": "023593-2024", "releaseDate": "2024-07-29T13:54:15+01:00", "releaseTag": [ "tender" ], 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It is critical that the solution is both stable and highly resilient, and that bidders provide comprehensive implementation, cutover and ongoing service support, including consideration of future innovation through the life of the contract.\nThe emergency contact center is provided as a service to a number of the Gas Distribution Networks (GDNs) and Independent Gas Transporters (IGTs), who each part-fund the service. 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