{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-046c68", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2024-12-17T09:07:51Z", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-046c68" ], "records": [ { "ocid": "ocds-h6vhtk-046c68", "releases": [ { "ocid": "ocds-h6vhtk-046c68", "id": "016892-2024", "date": "2024-05-30T14:00:28+01:00", "tag": [ "tender" ], "description": "E-Tendering Portal: The University is utilising an electronic tendering tool, In-Tend (https://in-tendhost.co.uk/universityofsouthampton/aspx/Home) to manage this procurement and to communicate with potential suppliers and/or tenderers (as appropriate).\nAll documentation in relation to this tender can be downloaded from In-Tend.\nPotential suppliers/tenderers are advised that there will be no hard copy documents issued and all communications with the University, including the submission of Selection Stage and/or Invitation to Tender responses will be conducted via In-Tend.\nRegular monitoring of the portal is the responsibility of the potential supplier/tenderer.\nIf you are not already registered as a supplier with the University of Southampton, you will need to register in In-Tend in order to access the procurement documentation.\nOnce you have logged in as a supplier: click on 'Tenders'; locate the relevant project; and click 'View Details'. Once you are in the project screen, you will be able to register your organisation against the project and access all documentation by clicking 'Express Interest'.\nPotential suppliers/tenderers are advised that formal expressions of interest in the project must be by way of completion and return of the relevant documents via In-Tend.\nFurther instructions for the submission of responses are below:\nTo submit your return:\n1. Log in\n2. Click 'Tenders'\n3. Locate the relevant project\n4. View details\n5. Click on the tab relating to the relevant project stage (e.g. 'Invitation to Tender')\n6. Click on the 'Attach Documents' button and upload your return.\n7. Check ALL your response documents are uploaded and displayed in the 'My Tender Return' panel. The system will only permit your organisation to make one return.\n8. Click the red 'Submit Return' button.\nPlease note, to preserve the integrity of the procurement, all communications with the University must be made via the correspondence function within In-Tend.\nPublication of Award Details: In accordance with Regulation 50, paragraph (2) of the Public Contracts Regulations 2015 and subject to Article 5 and Annex 5, Part D (13) of Directive 2014/24/EU of the European Parliament and of the Council (if applicable), the University intends to publish the value of any resulting contract at the award stage, and reserves the right to do so. By submitting a response, potential suppliers/tenderers are consenting to publication of this information unless otherwise agreed in advance with the University.\nCosts and Expenses: Potential suppliers/tenderers are solely responsible for their costs and expenses incurred in connection with the preparation and submission of responses and participation in this and all future stages of this procurement. Under no circumstances will the University be liable for any costs or expenses borne by potential suppliers/tenderers or any of their supply chain, partners or advisers in this procurement process.\nThe University is not liable for any costs in the event of the cancellation of this procurement process.", "initiationType": "tender", "tender": { "id": "2024UoS-1255", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Provision of a 'Student SuperApp' including design, implementation and support services", "status": "active", "classification": { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, "mainProcurementCategory": "goods", "description": "MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop.\nAs part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the current app that will provide users with enhanced features, performance and user experience.\nThe primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028.", "lots": [ { "id": "1", "description": "MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop.\nAs part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the current app that will provide users with enhanced features, performance and user experience.\nThe primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028.\nThe current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available.\nThe use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University.\nThe University is tendering to secure a partner to design, implement and support a student information application.\nProcurement Process:\nThis procurement process is being conducted as an Open Procedure.\nContract Period:\nThe University proposes to enter into a Contract for seven (7) years - this will be the maximum contract period, including any potential extensions with the successful tenderer(s).\nThis will comprise of an initial contract period of 4 years with an option to extend by a further three twelve (12) month periods up to 31st July 2031 subject to satisfactory performance and at the discretion of the University.\nContract Value:\nThe estimated value of the initial 4 (four) -year contract term is in the region of £500,000 - £1,000,000 GBP (excluding VAT).\nThe total estimated value of the three 12 month extension periods is £100,000 - £300,000 GBP (excluding VAT).\nIt is estimated, therefore, that the total value of this contract will be between £500,000 and £1,300,000 GBP (excluding VAT).\nAll figures stated cover the full contract term, to support the University if it takes the options to extend past the initial term and is provided as a range, the final figure is dependent on the level of design and customisation required to meet the University's requirements as per Tendered solutions. Additional information: Lots: This contract is NOT suitable for splitting into lots. The risk of dividing the requirement into Lots would render the execution of the contract excessively technically difficult, not cost effective and would undermine proper execution of the contract.", "awardCriteria": { "criteria": [ { "name": "Non-functional Requirements: Mandatory", "type": "quality", "description": "PASS/FAIL" }, { "name": "Functional Requirements", "type": "quality", "description": "30%" }, { "name": "Implementation and Support", "type": "quality", "description": "25%" }, { "name": "Sustainability and Cost Certainty", "type": "quality", "description": "15%" }, { "name": "Cost criterion", "type": "cost", "description": "30%" } ] }, "value": { "amount": 1300000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 2520 }, "hasRenewal": true, "renewal": { "description": "This contract is likely to be subject to renewal towards the end of this contract period." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "active" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48190000", "description": "Educational software package" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" } ], "deliveryAddresses": [ { "region": "UKJ32" } ], "deliveryLocation": { "description": "Southampton, Hampshire, UK" }, "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "https://in-tendhost.co.uk/universityofsouthampton/aspx/Home", "selectionCriteria": { "criteria": [ { "type": "economic", "description": "To support the financial assessment, the University will obtain a Business Risk Report for all Potential Suppliers/Tenderers and every organisation that is being relied on to meet this procurement, using an independent company called CreditSafe.\nThe University reserves the right to exclude a Tenderer or request provision of further assurances such as parent company/bank guarantee or performance bonds where a Tenderer's Business Risk Score is: \"Moderate Risk\"; \"High Risk\"; \"Very High Risk\"; or \"Not Rated\", based on the rating provided by CreditSafe\nWhere a Business Risk Score from our external system is not available, then an alternative method of assessing financial standing will be used.", "minimum": "Potential suppliers/Tenderers are advised that a requirement of this procurement is to have in place, or commit to obtain prior to the commencement of the contract, the following minimum insurance levels:\nEmployers (Compulsory) Liability: £5 million GBP per occurrence.\nPublic Liability: £5 million GBP per occurrence.\nProfessional Indemnity Insurance: £2 million GBP per occurrence.\nCyber Indemnity insurance: £2 million GBP per occurrence.", "appliesTo": [ "supplier" ] }, { "type": "technical", "description": "The selection criteria is as stated in the Invitation to Tender document set.\nHowever, potential suppliers' attention is drawn to the MANDATORY requirements of the award criteria:\ne.g.\n- Grounds for mandatory exclusion\n- Grounds for discretionary exclusion\n- Economic & Financial Standing\n- Insurance\n- Compliance with the Conditions of Contract\n- Minimum Compliance and Selection Score: Bidders must achieve an overall Compliance and Selection score of 60% to be considered further.\n- Non-Functional Requirements\n- Various functional requirements, implementation & support requirements and sustainability requirements as individually marked within the Invitation to Tender document set.", "appliesTo": [ "supplier" ] } ] }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "coveredBy": [ "GPA" ], "tenderPeriod": { "endDate": "2024-07-01T12:00:00+01:00" }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "durationInDays": 120 } }, "awardPeriod": { "startDate": "2024-07-01T12:01:00+01:00" }, "bidOpening": { "date": "2024-07-01T12:01:00+01:00" }, "hasRecurrence": true, "contractTerms": { "hasElectronicOrdering": true, "hasElectronicPayment": true }, "recurrence": { "description": "This is likely to be re-procured in 2031" } }, "parties": [ { "name": "UNIVERSITY OF SOUTHAMPTON", "id": "GB-UKPRN-10007158", "identifier": { "legalName": "UNIVERSITY OF SOUTHAMPTON", "id": "10007158", "scheme": "GB-UKPRN" }, "address": { "streetAddress": "UNIVERSITY ROAD", "locality": "SOUTHAMPTON", "region": "UKJ32", "postalCode": "SO171BJ", "countryName": "United Kingdom" }, "contactPoint": { "name": "Emma Raddon", "telephone": "+44 2380595000", "email": "procurement@soton.ac.uk", "url": "https://in-tendhost.co.uk/universityofsouthampton" }, "roles": [ "buyer" ], "details": { "url": "http://www.southampton.ac.uk", "buyerProfile": "https://in-tendhost.co.uk/universityofsouthampton/aspx/Home", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "09", "description": "Education" } ] } }, { "name": "University of Southampton", "id": "GB-FTS-5788", "identifier": { "legalName": "University of Southampton" }, "address": { "locality": "Southampton", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-UKPRN-10007158", "name": "UNIVERSITY OF SOUTHAMPTON" }, "language": "en" }, { "ocid": "ocds-h6vhtk-046c68", "id": "040531-2024", "date": "2024-12-17T09:07:50Z", "tag": [ "award", "contract" ], "initiationType": "tender", "tender": { "id": "2024UoS-1255", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Provision of a 'Student SuperApp' including design, implementation and support services", "status": "complete", "classification": { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, "mainProcurementCategory": "goods", "description": "MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the\ncurrent app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application.", "lots": [ { "id": "1", "description": "MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the\ncurrent app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application.", "awardCriteria": { "criteria": [ { "name": "Non-functional Requirements: Mandatory", "type": "quality", "description": "Pass/Fail" }, { "name": "Functional Requirements", "type": "quality", "description": "30%" }, { "name": "Implementation and Support", "type": "quality", "description": "25%" }, { "name": "Sustainability and Cost Certainty", "type": "quality", "description": "15%" }, { "name": "Cost criterion", "type": "cost", "description": "30%" } ] }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48190000", "description": "Educational software package" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" } ], "deliveryAddresses": [ { "region": "UKJ32" } ], "relatedLot": "1" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "coveredBy": [ "GPA" ] }, "awards": [ { "id": "040531-2024-1", "relatedLots": [ "1" ], "status": "active", "suppliers": [ { "id": "GB-COH-5494091", "name": "LearningMate Solutions (UK) Limited" } ] } ], "parties": [ { "name": "UNIVERSITY OF SOUTHAMPTON", "id": "GB-UKPRN-10007158", "identifier": { "legalName": "UNIVERSITY OF SOUTHAMPTON", "id": "10007158", "scheme": "GB-UKPRN" }, "address": { "streetAddress": "UNIVERSITY ROAD", "locality": "SOUTHAMPTON", "region": "UKJ32", "postalCode": "SO171BJ", "countryName": "United Kingdom" }, "contactPoint": { "name": "Emma Raddon", "telephone": "+44 2380595000", "email": "procurement@soton.ac.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.southampton.ac.uk/", "buyerProfile": "https://in-tendhost.co.uk/universityofsouthampton/aspx/Home", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "09", "description": "Education" } ] } }, { "name": "LearningMate Solutions (UK) Limited", "id": "GB-COH-5494091", "identifier": { "legalName": "LearningMate Solutions (UK) Limited", "id": "5494091", "scheme": "GB-COH" }, "address": { "streetAddress": "1 Doughty Street", "locality": "London", "region": "UKI", "postalCode": "WC1N 2PH", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "name": "University of Southampton", "id": "GB-FTS-5788", "identifier": { "legalName": "University of Southampton" }, "address": { "locality": "Southampton", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-UKPRN-10007158", "name": "UNIVERSITY OF SOUTHAMPTON" }, "contracts": [ { "id": "040531-2024-1", "awardID": "040531-2024-1", "status": "active", "value": { "amount": 1300000, "currency": "GBP" }, "dateSigned": "2024-12-01T00:00:00Z" } ], "bids": { "statistics": [ { "id": "4", "measure": "bids", "relatedLot": "1", "value": 13 }, { "id": "5", "measure": "smeBids", "relatedLot": "1", "value": 10 }, { "id": "6", "measure": "electronicBids", "relatedLot": "1", "value": 13 } ] }, "language": "en" } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-046c68-2024-12-17T09:07:50Z", "date": "2024-12-17T09:07:50Z", "ocid": "ocds-h6vhtk-046c68", "description": "E-Tendering Portal: The University is utilising an electronic tendering tool, In-Tend (https://in-tendhost.co.uk/universityofsouthampton/aspx/Home) to manage this procurement and to communicate with potential suppliers and/or tenderers (as appropriate).\nAll documentation in relation to this tender can be downloaded from In-Tend.\nPotential suppliers/tenderers are advised that there will be no hard copy documents issued and all communications with the University, including the submission of Selection Stage and/or Invitation to Tender responses will be conducted via In-Tend.\nRegular monitoring of the portal is the responsibility of the potential supplier/tenderer.\nIf you are not already registered as a supplier with the University of Southampton, you will need to register in In-Tend in order to access the procurement documentation.\nOnce you have logged in as a supplier: click on 'Tenders'; locate the relevant project; and click 'View Details'. Once you are in the project screen, you will be able to register your organisation against the project and access all documentation by clicking 'Express Interest'.\nPotential suppliers/tenderers are advised that formal expressions of interest in the project must be by way of completion and return of the relevant documents via In-Tend.\nFurther instructions for the submission of responses are below:\nTo submit your return:\n1. Log in\n2. Click 'Tenders'\n3. Locate the relevant project\n4. View details\n5. Click on the tab relating to the relevant project stage (e.g. 'Invitation to Tender')\n6. Click on the 'Attach Documents' button and upload your return.\n7. Check ALL your response documents are uploaded and displayed in the 'My Tender Return' panel. The system will only permit your organisation to make one return.\n8. Click the red 'Submit Return' button.\nPlease note, to preserve the integrity of the procurement, all communications with the University must be made via the correspondence function within In-Tend.\nPublication of Award Details: In accordance with Regulation 50, paragraph (2) of the Public Contracts Regulations 2015 and subject to Article 5 and Annex 5, Part D (13) of Directive 2014/24/EU of the European Parliament and of the Council (if applicable), the University intends to publish the value of any resulting contract at the award stage, and reserves the right to do so. By submitting a response, potential suppliers/tenderers are consenting to publication of this information unless otherwise agreed in advance with the University.\nCosts and Expenses: Potential suppliers/tenderers are solely responsible for their costs and expenses incurred in connection with the preparation and submission of responses and participation in this and all future stages of this procurement. Under no circumstances will the University be liable for any costs or expenses borne by potential suppliers/tenderers or any of their supply chain, partners or advisers in this procurement process.\nThe University is not liable for any costs in the event of the cancellation of this procurement process.", "initiationType": "tender", "tender": { "id": "2024UoS-1255", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Provision of a 'Student SuperApp' including design, implementation and support services", "status": "complete", "classification": { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, "mainProcurementCategory": "goods", "description": "MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the\ncurrent app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application.", "lots": [ { "id": "1", "description": "MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the\ncurrent app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application.", "awardCriteria": { "criteria": [ { "name": "Non-functional Requirements: Mandatory", "type": "quality", "description": "Pass/Fail" }, { "name": "Functional Requirements", "type": "quality", "description": "30%" }, { "name": "Implementation and Support", "type": "quality", "description": "25%" }, { "name": "Sustainability and Cost Certainty", "type": "quality", "description": "15%" }, { "name": "Cost criterion", "type": "cost", "description": "30%" } ] }, "value": { "amount": 1300000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 2520 }, "hasRenewal": true, "renewal": { "description": "This contract is likely to be subject to renewal towards the end of this contract period." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48190000", "description": "Educational software package" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" } ], "deliveryAddresses": [ { "region": "UKJ32" }, { "region": "UKJ32" } ], "deliveryLocation": { "description": "Southampton, Hampshire, UK" }, "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "https://in-tendhost.co.uk/universityofsouthampton/aspx/Home", "selectionCriteria": { "criteria": [ { "type": "economic", "description": "To support the financial assessment, the University will obtain a Business Risk Report for all Potential Suppliers/Tenderers and every organisation that is being relied on to meet this procurement, using an independent company called CreditSafe.\nThe University reserves the right to exclude a Tenderer or request provision of further assurances such as parent company/bank guarantee or performance bonds where a Tenderer's Business Risk Score is: \"Moderate Risk\"; \"High Risk\"; \"Very High Risk\"; or \"Not Rated\", based on the rating provided by CreditSafe\nWhere a Business Risk Score from our external system is not available, then an alternative method of assessing financial standing will be used.", "minimum": "Potential suppliers/Tenderers are advised that a requirement of this procurement is to have in place, or commit to obtain prior to the commencement of the contract, the following minimum insurance levels:\nEmployers (Compulsory) Liability: £5 million GBP per occurrence.\nPublic Liability: £5 million GBP per occurrence.\nProfessional Indemnity Insurance: £2 million GBP per occurrence.\nCyber Indemnity insurance: £2 million GBP per occurrence.", "appliesTo": [ "supplier" ] }, { "type": "technical", "description": "The selection criteria is as stated in the Invitation to Tender document set.\nHowever, potential suppliers' attention is drawn to the MANDATORY requirements of the award criteria:\ne.g.\n- Grounds for mandatory exclusion\n- Grounds for discretionary exclusion\n- Economic & Financial Standing\n- Insurance\n- Compliance with the Conditions of Contract\n- Minimum Compliance and Selection Score: Bidders must achieve an overall Compliance and Selection score of 60% to be considered further.\n- Non-Functional Requirements\n- Various functional requirements, implementation & support requirements and sustainability requirements as individually marked within the Invitation to Tender document set.", "appliesTo": [ "supplier" ] } ] }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "coveredBy": [ "GPA" ], "tenderPeriod": { "endDate": "2024-07-01T12:00:00+01:00" }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "durationInDays": 120 } }, "awardPeriod": { "startDate": "2024-07-01T12:01:00+01:00" }, "bidOpening": { "date": "2024-07-01T12:01:00+01:00" }, "hasRecurrence": true, "contractTerms": { "hasElectronicOrdering": true, "hasElectronicPayment": true }, "recurrence": { "description": "This is likely to be re-procured in 2031" } }, "parties": [ { "id": "GB-UKPRN-10007158", "name": "UNIVERSITY OF SOUTHAMPTON", "identifier": { "legalName": "UNIVERSITY OF SOUTHAMPTON", "id": "10007158", "scheme": "GB-UKPRN" }, "address": { "streetAddress": "UNIVERSITY ROAD", "locality": "SOUTHAMPTON", "region": "UKJ32", "postalCode": "SO171BJ", "countryName": "United Kingdom" }, "contactPoint": { "name": "Emma Raddon", "telephone": "+44 2380595000", "email": "procurement@soton.ac.uk", "url": "https://in-tendhost.co.uk/universityofsouthampton" }, "roles": [ "buyer" ], "details": { "url": "https://www.southampton.ac.uk/", "buyerProfile": "https://in-tendhost.co.uk/universityofsouthampton/aspx/Home", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "id": "09", "description": "Education" } ] } }, { "id": "GB-FTS-5788", "name": "University of Southampton", "identifier": { "legalName": "University of Southampton" }, "address": { "locality": "Southampton", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-COH-5494091", "name": "LearningMate Solutions (UK) Limited", "identifier": { "legalName": "LearningMate Solutions (UK) Limited", "id": "5494091", "scheme": "GB-COH" }, "address": { "streetAddress": "1 Doughty Street", "locality": "London", "region": "UKI", "postalCode": "WC1N 2PH", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } } ], "buyer": { "id": "GB-UKPRN-10007158", "name": "UNIVERSITY OF SOUTHAMPTON" }, "language": "en", "awards": [ { "id": "040531-2024-1", "relatedLots": [ "1" ], "status": "active", "suppliers": [ { "id": "GB-COH-5494091", "name": "LearningMate Solutions (UK) Limited" } ] } ], "contracts": [ { "id": "040531-2024-1", "awardID": "040531-2024-1", "status": "active", "value": { "amount": 1300000, "currency": "GBP" }, "dateSigned": "2024-12-01T00:00:00Z" } ], "bids": { "statistics": [ { "id": "4", "measure": "bids", "relatedLot": "1", "value": 13 }, { "id": "5", "measure": "smeBids", "relatedLot": "1", "value": 10 }, { "id": "6", "measure": "electronicBids", "relatedLot": "1", "value": 13 } ] } }, "versionedRelease": { "ocid": "ocds-h6vhtk-046c68", "description": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "E-Tendering Portal: The University is utilising an electronic tendering tool, In-Tend (https://in-tendhost.co.uk/universityofsouthampton/aspx/Home) to manage this procurement and to communicate with potential suppliers and/or tenderers (as appropriate).\nAll documentation in relation to this tender can be downloaded from In-Tend.\nPotential suppliers/tenderers are advised that there will be no hard copy documents issued and all communications with the University, including the submission of Selection Stage and/or Invitation to Tender responses will be conducted via In-Tend.\nRegular monitoring of the portal is the responsibility of the potential supplier/tenderer.\nIf you are not already registered as a supplier with the University of Southampton, you will need to register in In-Tend in order to access the procurement documentation.\nOnce you have logged in as a supplier: click on 'Tenders'; locate the relevant project; and click 'View Details'. Once you are in the project screen, you will be able to register your organisation against the project and access all documentation by clicking 'Express Interest'.\nPotential suppliers/tenderers are advised that formal expressions of interest in the project must be by way of completion and return of the relevant documents via In-Tend.\nFurther instructions for the submission of responses are below:\nTo submit your return:\n1. Log in\n2. Click 'Tenders'\n3. Locate the relevant project\n4. View details\n5. Click on the tab relating to the relevant project stage (e.g. 'Invitation to Tender')\n6. Click on the 'Attach Documents' button and upload your return.\n7. Check ALL your response documents are uploaded and displayed in the 'My Tender Return' panel. The system will only permit your organisation to make one return.\n8. Click the red 'Submit Return' button.\nPlease note, to preserve the integrity of the procurement, all communications with the University must be made via the correspondence function within In-Tend.\nPublication of Award Details: In accordance with Regulation 50, paragraph (2) of the Public Contracts Regulations 2015 and subject to Article 5 and Annex 5, Part D (13) of Directive 2014/24/EU of the European Parliament and of the Council (if applicable), the University intends to publish the value of any resulting contract at the award stage, and reserves the right to do so. By submitting a response, potential suppliers/tenderers are consenting to publication of this information unless otherwise agreed in advance with the University.\nCosts and Expenses: Potential suppliers/tenderers are solely responsible for their costs and expenses incurred in connection with the preparation and submission of responses and participation in this and all future stages of this procurement. Under no circumstances will the University be liable for any costs or expenses borne by potential suppliers/tenderers or any of their supply chain, partners or advisers in this procurement process.\nThe University is not liable for any costs in the event of the cancellation of this procurement process." } ], "initiationType": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "tender" } ], "tender": { "id": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "2024UoS-1255" } ], "legalBasis": { "id": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "32014L0024" } ], "scheme": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "CELEX" } ] }, "title": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "Provision of a 'Student SuperApp' including design, implementation and support services" } ], "status": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "040531-2024", "releaseDate": "2024-12-17T09:07:50Z", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "classification": { "scheme": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "CPV" } ], "id": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "48000000" } ], "description": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "Software package and information systems" } ] }, "mainProcurementCategory": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "goods" } ], "description": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop.\nAs part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the current app that will provide users with enhanced features, performance and user experience.\nThe primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028." }, { "releaseID": "040531-2024", "releaseDate": "2024-12-17T09:07:50Z", "releaseTag": [ "award", "contract" ], "value": "MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the\ncurrent app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application." } ], "lots": [ { "id": "1", "description": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop.\nAs part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the current app that will provide users with enhanced features, performance and user experience.\nThe primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028.\nThe current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available.\nThe use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University.\nThe University is tendering to secure a partner to design, implement and support a student information application.\nProcurement Process:\nThis procurement process is being conducted as an Open Procedure.\nContract Period:\nThe University proposes to enter into a Contract for seven (7) years - this will be the maximum contract period, including any potential extensions with the successful tenderer(s).\nThis will comprise of an initial contract period of 4 years with an option to extend by a further three twelve (12) month periods up to 31st July 2031 subject to satisfactory performance and at the discretion of the University.\nContract Value:\nThe estimated value of the initial 4 (four) -year contract term is in the region of £500,000 - £1,000,000 GBP (excluding VAT).\nThe total estimated value of the three 12 month extension periods is £100,000 - £300,000 GBP (excluding VAT).\nIt is estimated, therefore, that the total value of this contract will be between £500,000 and £1,300,000 GBP (excluding VAT).\nAll figures stated cover the full contract term, to support the University if it takes the options to extend past the initial term and is provided as a range, the final figure is dependent on the level of design and customisation required to meet the University's requirements as per Tendered solutions. Additional information: Lots: This contract is NOT suitable for splitting into lots. The risk of dividing the requirement into Lots would render the execution of the contract excessively technically difficult, not cost effective and would undermine proper execution of the contract." }, { "releaseID": "040531-2024", "releaseDate": "2024-12-17T09:07:50Z", "releaseTag": [ "award", "contract" ], "value": "MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the\ncurrent app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application." } ], "awardCriteria": { "criteria": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": [ { "name": "Non-functional Requirements: Mandatory", "type": "quality", "description": "PASS/FAIL" }, { "name": "Functional Requirements", "type": "quality", "description": "30%" }, { "name": "Implementation and Support", "type": "quality", "description": "25%" }, { "name": "Sustainability and Cost Certainty", "type": "quality", "description": "15%" }, { "name": "Cost criterion", "type": "cost", "description": "30%" } ] }, { "releaseID": "040531-2024", "releaseDate": "2024-12-17T09:07:50Z", "releaseTag": [ "award", "contract" ], "value": [ { "name": "Non-functional Requirements: Mandatory", "type": "quality", "description": "Pass/Fail" }, { "name": "Functional Requirements", "type": "quality", "description": "30%" }, { "name": "Implementation and Support", "type": "quality", "description": "25%" }, { "name": "Sustainability and Cost Certainty", "type": "quality", "description": "15%" }, { "name": "Cost criterion", "type": "cost", "description": "30%" } ] } ] }, "value": { "amount": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": 1300000 } ], "currency": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "contractPeriod": { "durationInDays": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": 2520 } ] }, "hasRenewal": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": true } ], "renewal": { "description": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "This contract is likely to be subject to renewal towards the end of this contract period." } ] }, "submissionTerms": { "variantPolicy": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "notAllowed" } ] }, "hasOptions": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": false } ], "status": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "040531-2024", "releaseDate": "2024-12-17T09:07:50Z", "releaseTag": [ "award", "contract" ], "value": "cancelled" } ] } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "48190000", "description": "Educational software package" }, { "scheme": "CPV", "id": "72200000", "description": "Software programming and consultancy services" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "UKJ32" } ] }, { "region": [ { "releaseID": "040531-2024", "releaseDate": "2024-12-17T09:07:50Z", "releaseTag": [ "award", "contract" ], "value": "UKJ32" } ] } ], "deliveryLocation": { "description": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "Southampton, Hampshire, UK" } ] }, "relatedLot": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "1" } ] } ], "submissionMethod": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": [ "electronicSubmission" ] } ], "submissionMethodDetails": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "https://in-tendhost.co.uk/universityofsouthampton/aspx/Home" } ], "selectionCriteria": { "criteria": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": [ { "type": "economic", "description": "To support the financial assessment, the University will obtain a Business Risk Report for all Potential Suppliers/Tenderers and every organisation that is being relied on to meet this procurement, using an independent company called CreditSafe.\nThe University reserves the right to exclude a Tenderer or request provision of further assurances such as parent company/bank guarantee or performance bonds where a Tenderer's Business Risk Score is: \"Moderate Risk\"; \"High Risk\"; \"Very High Risk\"; or \"Not Rated\", based on the rating provided by CreditSafe\nWhere a Business Risk Score from our external system is not available, then an alternative method of assessing financial standing will be used.", "minimum": "Potential suppliers/Tenderers are advised that a requirement of this procurement is to have in place, or commit to obtain prior to the commencement of the contract, the following minimum insurance levels:\nEmployers (Compulsory) Liability: £5 million GBP per occurrence.\nPublic Liability: £5 million GBP per occurrence.\nProfessional Indemnity Insurance: £2 million GBP per occurrence.\nCyber Indemnity insurance: £2 million GBP per occurrence.", "appliesTo": [ "supplier" ] }, { "type": "technical", "description": "The selection criteria is as stated in the Invitation to Tender document set.\nHowever, potential suppliers' attention is drawn to the MANDATORY requirements of the award criteria:\ne.g.\n- Grounds for mandatory exclusion\n- Grounds for discretionary exclusion\n- Economic & Financial Standing\n- Insurance\n- Compliance with the Conditions of Contract\n- Minimum Compliance and Selection Score: Bidders must achieve an overall Compliance and Selection score of 60% to be considered further.\n- Non-Functional Requirements\n- Various functional requirements, implementation & support requirements and sustainability requirements as individually marked within the Invitation to Tender document set.", "appliesTo": [ "supplier" ] } ] } ] }, "procurementMethod": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "open" } ], "procurementMethodDetails": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "Open procedure" } ], "coveredBy": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": [ "GPA" ] } ], "tenderPeriod": { "endDate": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "2024-07-01T12:00:00+01:00" } ] }, "submissionTerms": { "languages": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": [ "en" ] } ], "bidValidityPeriod": { "durationInDays": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": 120 } ] } }, "awardPeriod": { "startDate": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "2024-07-01T12:01:00+01:00" } ] }, "bidOpening": { "date": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": "2024-07-01T12:01:00+01:00" } ] }, "hasRecurrence": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": true } ], "contractTerms": { "hasElectronicOrdering": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" ], "value": true } ], "hasElectronicPayment": [ { "releaseID": "016892-2024", "releaseDate": "2024-05-30T14:00:28+01:00", "releaseTag": [ "tender" 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