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                                "releaseID": "000349-2024",
                                "releaseDate": "2024-01-05T13:44:54Z",
                                "releaseTag": [
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                                "value": "Investigation and security services"
                            },
                            {
                                "releaseID": "010343-2024",
                                "releaseDate": "2024-03-28T15:03:25Z",
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                                "value": "Installation services (except software)"
                            }
                        ]
                    },
                    "mainProcurementCategory": [
                        {
                            "releaseID": "000349-2024",
                            "releaseDate": "2024-01-05T13:44:54Z",
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                            "releaseID": "000349-2024",
                            "releaseDate": "2024-01-05T13:44:54Z",
                            "releaseTag": [
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                            "value": "This is for the upgrade of digital services provided to vulnerable customers within our schemes.  Bromford intends to enter into contract, ten days following transmission of this notice with Alertacall Ltd for the provision of Housing Proactive - a housing management system based around proactive daily contact with tenants. The system will be used to assist with the management of dwellings in which there are tenants with higher housing management needs and is the only such system approved as UK Housing Benefit eligible and being the only such system with its particularly feature-set and in accordance with our interpretation of Regulation 32(2) (b) (ii)PCR 2015. The contract period will be 260 weeks with unilateral right to extend for one further period not exceeding 104 weeks."
                        },
                        {
                            "releaseID": "010343-2024",
                            "releaseDate": "2024-03-28T15:03:25Z",
                            "releaseTag": [
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                            "value": "As an organisation Bromford are committed to providing safe and secure homes for our tenants.  This includes our most vulnerable tenants housed in our Bromford schemes. \nBromford provides housing to older people and others with additional needs in both a specialist scheme-based setting and within its mainstream housing. A disproportionate lack of digital engagement and much greater levels of isolation within this group means they are one of the most difficult with whom to meet our own customer service aspirations and the expectations around two-way tenant engagement as set out by The Regulator of Social Housing. \nAltertacall already provide an analogue \"OK each day\" service to 1299 Bromford customers in our older people's housing, whereby customers check in each day to confirm they are not in need of assistance and positive contact is made if they fail to do so. The proposal is to upgrade this service to a digital option utilising a touchscreen device and roll it out to a further 1267 supported customers, as well as offering it to a further 508 general needs customers aged over 80 in the South Gloucestershire area.\nThe contract will deliver the following: \n•\tThe installation of a touch screen device in each property to enable the Housing Proactive Plus service.\n•\tOffer of the OK each day service to monitor the wellbeing of customers.\n•\tAbility to directly message customers via the touch screen.\n•\tAbility for customers to message Bromford via the touch screen, messages can be directed into existing contact channels. \n•\tAbility for customers to raise repairs via the device, repairs requests will be channelled into existing workstreams (i.e. email)."
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                                    "releaseTag": [
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                                    "value": "Housing Proactive is the only Housing Management System based around proactive contact which has been proven to work at scale specifically designed for people with higher needs to signify that their housing needs are being met by pressing a button on a device specially designed for that customer group one or more times a day. Devices are available for properties regardless of existing telephony in place and are specifically designed with the needs of the end user in mind. The system allows the broadcast of text, audio, picture or video messages to end-users as and when they press their button and also allows the broadcast of emergency messages at any time day or night by pre-recorded telephone call, text message or email. It is the only Housing Management System based around proactive contact that using pattern recognition technology can detect changes in the potential needs of end-users. The service also includes features which make it easier for those higher needs tenants more easily report repairs, highlighted anti-social behaviour and more effectively communicate with their landlord. It is the only Housing Management System based around proactive contact which is Housing Benefit eligible which is an absolute condition of any such service."
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                                    "value": "Where required, and as set out in the Commitment, the Dwelling and its Occupants shall receive all the functionality as set out for Housing Proactive plus additional functionality will be made available to allow them to confirm their Housing Needs are being met up to three times a day on one or more days of the week (as requested by the Occupant subject to thresholds set by the Customer) An OKEachDay Button which shall be made available on their Touchscreen."
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                            "releaseDate": "2024-01-05T13:44:54Z",
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                            "value": "Bromford proposes to award a contract to Alertacall Limited for the supply of an upgraded digital service, specifically designed for people with higher needs.\nBromford believes there are no other organisations in the market that can satisfy the current technical requirement needed for installation of this product. It is the only Housing Management System based around proactive contact, which is Housing Benefit eligible, which is an absolute condition of any such service.\nAs a result Bromford believes that Public Contracts Regulation 2015, Regulation 32 (2) applies.\nRegulation 32(2) states:\n\"The negotiated procedures without prior publication may be used for public works contracts, public supply contracts and public service contracts in any of the following cases:-\n(b) where the works, supplies or services can be supplied only by a particular economic operator for any of the following reasons:-\n(ii) competition is absent for technical reasons...\"\n(iii) the protection of exclusive rights, including intellectual property rights,"
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                            "value": "Bromford proposes to award a contract to Alertacall Limited for the supply of an upgraded digital service, specifically designed for people with higher needs.\nBromford believes there are no other organisations in the market that can satisfy the current technical requirement needed for installation of this product. It is the only Housing Management System based around proactive contact, which is Housing Benefit eligible, which is an absolute condition of any such service.\nAs a result Bromford believes that Public Contracts Regulation 2015, Regulation 32 (2) applies.\nRegulation 32(2) states:\n\"The negotiated procedures without prior publication may be used for public works contracts, public supply contracts and public service contracts in any of the following cases:-\n(b) where the works, supplies or services can be supplied only by a particular economic operator for any of the following reasons:-\n(ii) competition is absent for technical reasons...\""
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                                        "releaseTag": [
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                                        "value": "Alertacall Limited"
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                                    "value": "Exchange Court,Brabourne Avenue Wolverhampton Business Park"
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                                "value": "Alertacall Limited"
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