{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-0401a2", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2024-07-31T15:34:54+01:00", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/1.0/ocdsRecordPackages/ocds-h6vhtk-0401a2" ], "records": [ { "ocid": "ocds-h6vhtk-0401a2", "releases": [ { "ocid": "ocds-h6vhtk-0401a2", "id": "027500-2023", "date": "2023-11-20T09:24:36Z", "tag": [ "tender" ], "description": "Suppliers Instructions:\nHow to Express Interest in this Tender:\n1. Register on the eSourcing portal (this is only required once):\nhttps://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure)\n2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box\n3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page).\nFor further assistance please consult the online help, or the eTendering help desk.\nDWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.\nBidder are referred to the Procurement Documents accompanying this Contract Notice for additional information on this procurement and in relation to this Contract Notice.\nThe Transfer of Undertakings (Protection of Employment) Regulation 2006 are likely to apply to these Services. Bidders should refer to the Instructions to Bidders for further information.\nHM Government requires that contracts awarded by Government Departments with a value exceeding 10000 GBP are published online (http://www.gov.uk/contracts-finder).", "initiationType": "tender", "tender": { "id": "ITT_21919", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Inbound Mail and Document Management", "status": "active", "classification": { "scheme": "CPV", "id": "79999100", "description": "Scanning services" }, "mainProcurementCategory": "services", "description": "This service will provide the end-to-end document management of physical and e-mail correspondence from citizens. All DWP inbound mail must be sorted at envelope level, opened (whether hard-copy or email), and prepared into batches according to the DWP business rules ahead of being scanned, indexed using OCR software, and digitally ingested into DWP's IT infrastructure. DWP will then route this digital correspondence to the relevant business unit in DWP for processing. This contract will also include the hard-copy storage of records, both in the short-term following an inbound item being scanned and longer-term hard-copy storage of physical items relating to citizens, staff and corporate records. All items held in storage, whether short-term or longer-term must be securely stored, maintained, retrieved and destroyed in-line with the DWP retention policies.", "value": { "amount": 86200000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "This procurement, an Open Procedure via Find a Tender Service, will look to brigade all of the services related to an end-to-end document management process. The resulting Contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, will encompass the following service components:\nEnvelope level sortation requires the successful Supplier to undertake a high-level\nenvelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1,100 'non-geographic' postcodes which can be used as the basis for the sortation. This high-level sortation facilitates finer sortation required at business unit and document level aligned to the DWP business rules.\nThe Digital Mailroom component requires the successful Supplier to undertake post opening, document sortation, scanning, indexing and digital ingestion of all DWP's inbound written and electronic communications from citizens. The solution proposed by the successful supplier must include provision of any licence(s) required for their solution, such as those required for Optical Character Recognition (OCR) to index items that are scannable and readable.\nThe Records Management service component requires the successful Supplier to manage all DWP hard-copy document storage from the perspective of both a short-term, post scan storage, and a longer-term hard-copy storage. The component involves the secure storage, intake, maintenance, retrieval, and destruction of all DWP's existing hard-copy citizen, staff, and corporate records.\nTo avoid any delays in handling and processing of items relating to DWP's vulnerable citizens, likely to be incurred by any redirections, the DWP requires the MOU to remain inside the Wolverhampton Catchment Area and/the MOU Location Catchment Map (included in the Procurement Documents) which is based 60 minutes travel time by motorised vehicle of the Northwest Midlands Mail Centre (WV1 1AA). \nThe 'II.1.5) Estimated total value' and 'II.2.6) Estimated value' fields within this Contract Notice includes an estimated value for a fully extended term.", "value": { "amount": 86200000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 2160 }, "hasRenewal": true, "renewal": { "description": "There will be an option to extend this contract for up to 24 months." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "active" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48311100", "description": "Document management system" }, { "scheme": "CPV", "id": "63121000", "description": "Storage and retrieval services" }, { "scheme": "CPV", "id": "72512000", "description": "Document management services" }, { "scheme": "CPV", "id": "79995100", "description": "Archiving services" }, { "scheme": "CPV", "id": "92512100", "description": "Archive destruction services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UKG" } ], "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission", "written" ], "submissionMethodDetails": "https://dwp.bravosolution.co.uk", "documents": [ { "documentType": "economicSelectionCriteria", "id": "economic1" }, { "documentType": "technicalSelectionCriteria", "id": "technical1" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "tenderPeriod": { "endDate": "2023-11-10T17:00:00Z" }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "endDate": "2024-07-19T23:59:59+01:00" } }, "awardPeriod": { "startDate": "2023-11-13T09:00:00Z" }, "bidOpening": { "date": "2023-11-13T09:00:00Z" }, "hasRecurrence": false, "reviewDetails": "The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to Bidders. The Public Contracts Regulations 2015 (SI 2015/102) provide for aggrieved parties to take action in the High Court. Any such action must be brought within the relevant time limits. Where a contract has not been entered into, the court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into, the court may award damages and in the case of specified breaches of the rules may also order the termination of the contract and the levying of fines. Precise deadlines and the situations in which the deadlines can be extended are contained within part 3 of the Public Contracts Regulations 2015 (SI 2015/102)." }, "parties": [ { "name": "Department for Work and Pensions", "id": "GB-FTS-25451", "identifier": { "legalName": "Department for Work and Pensions" }, "address": { "streetAddress": "Peel Park, Brunel Way", "locality": "Blackpool", "region": "UK", "postalCode": "FY4 5ES", "countryName": "United Kingdom" }, "contactPoint": { "email": "documentmanagement.procurement@DWP.GOV.UK", "url": "https://dwp.bravosolution.co.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.gov.uk/government/organisations/department-for-work-pensions", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "MINISTRY", "description": "Ministry or any other national or federal authority, including their regional or local subdivisions" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] } }, { "name": "High Court", "id": "GB-FTS-2059", "identifier": { "legalName": "High Court" }, "address": { "streetAddress": "Royal Courts of Justice, Strand", "locality": "London", "postalCode": "WC2A 2LL", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "name": "High Court", "id": "GB-FTS-92836", "identifier": { "legalName": "High Court" }, "address": { "streetAddress": "Royal Courts of Justice, Strand", "locality": "London", "postalCode": "WA2A 2LL", "countryName": "United Kingdom" }, "roles": [ "reviewContactPoint" ] } ], "buyer": { "id": "GB-FTS-25451", "name": "Department for Work and Pensions" }, "language": "en" }, { "ocid": "ocds-h6vhtk-0401a2", "id": "031724-2023", "date": "2023-10-27T10:17:15+01:00", "tag": [ "tenderUpdate" ], "initiationType": "tender", "tender": { "id": "ITT_21919", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Inbound Mail and Document Management", "classification": { "scheme": "CPV", "id": "79999100", "description": "Scanning services" }, "mainProcurementCategory": "services", "description": "This service will provide the end-to-end document management of physical and e-mail correspondence from citizens. All DWP inbound mail must be sorted at envelope level, opened (whether hard-copy or email), and prepared into batches according to the DWP business rules ahead of being scanned, indexed using OCR software, and digitally ingested into DWP's IT infrastructure. DWP will then route this digital correspondence to the relevant business unit in DWP for processing. This contract will also include the hard-copy storage of records, both in the short-term following an inbound item being scanned and longer-term hard-copy storage of physical items relating to citizens, staff and corporate records. All items held in storage, whether short-term or longer-term must be securely stored, maintained, retrieved and destroyed in-line with the DWP retention policies.", "amendments": [ { "id": "4", "unstructuredChanges": [ { "oldValue": { "text": "No" }, "newValue": { "text": "Yes" }, "where": { "section": "IV.1.8)" } } ] } ] }, "parties": [ { "name": "Department for Work and Pensions", "id": "GB-FTS-25451", "identifier": { "legalName": "Department for Work and Pensions" }, "address": { "streetAddress": "Peel Park, Brunel Way", "locality": "Blackpool", "region": "UKG", "postalCode": "FY4 5ES", "countryName": "United Kingdom" }, "contactPoint": { "email": "documentmanagement.procurement@dwp.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.gov.uk/government/organisations/department-for-work-pensions" } } ], "buyer": { "id": "GB-FTS-25451", "name": "Department for Work and Pensions" }, "language": "en" }, { "ocid": "ocds-h6vhtk-0401a2", "id": "034197-2023", "date": "2023-11-20T09:24:36Z", "tag": [ "tenderUpdate" ], "initiationType": "tender", "tender": { "id": "ITT_21919", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Inbound Mail and Document Management", "classification": { "scheme": "CPV", "id": "79999100", "description": "Scanning services" }, "mainProcurementCategory": "services", "description": "This service will provide the end-to-end document management of physical and e-mail correspondence from citizens. All DWP inbound mail must be sorted at envelope level, opened (whether hard-copy or email), and prepared into batches according to the DWP business rules ahead of being scanned, indexed using OCR software, and digitally ingested into DWP's IT infrastructure. DWP will then route this digital correspondence to the relevant business unit in DWP for processing. This contract will also include the hard-copy storage of records, both in the short-term following an inbound item being scanned and longer-term hard-copy storage of physical items relating to citizens, staff and corporate records. All items held in storage, whether short-term or longer-term must be securely stored, maintained, retrieved and destroyed in-line with the DWP retention policies.", "amendments": [ { "id": "5", "unstructuredChanges": [ { "oldValue": { "date": "2023-11-10T17:00:00Z" }, "newValue": { "date": "2024-01-17T23:59:00Z" }, "where": { "section": "IV.2.2)" } }, { "oldValue": { "date": "2023-07-19" }, "newValue": { "date": "2024-09-23" }, "where": { "section": "IV.2.6)", "label": "Tender must be valid until: (dd/mm/yyyy)" } }, { "oldValue": { "date": "2023-11-13T09:00:00Z" }, "newValue": { "date": "2024-01-18T09:00:00Z" }, "where": { "section": "IV.2.7)" } } ] } ] }, "parties": [ { "name": "Department for Work and Pensions", "id": "GB-FTS-25451", "identifier": { "legalName": "Department for Work and Pensions" }, "address": { "streetAddress": "Peel Park, Brunel Way", "locality": "Blackpool", "region": "UKG", "postalCode": "FY4 5ES", "countryName": "United Kingdom" }, "contactPoint": { "email": "documentmanagement.procurement@DWP.GOV.UK" }, "roles": [ "buyer" ], "details": { "url": "https://www.gov.uk/government/organisations/department-for-work-pensions" } } ], "buyer": { "id": "GB-FTS-25451", "name": "Department for Work and Pensions" }, "language": "en" }, { "ocid": "ocds-h6vhtk-0401a2", "id": "034309-2023", "date": "2023-11-20T16:16:52Z", "tag": [ "tenderUpdate" ], "initiationType": "tender", "tender": { "id": "ITT_21919", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Inbound Mail and Document Management", "classification": { "scheme": "CPV", "id": "79999100", "description": "Scanning services" }, "mainProcurementCategory": "services", "description": "This service will provide the end-to-end document management of physical and e-mail correspondence from citizens. All DWP inbound mail must be sorted at envelope level, opened (whether hard-copy or email), and prepared into batches according to the DWP business rules ahead of being scanned, indexed using OCR software, and digitally ingested into DWP's IT infrastructure. DWP will then route this digital correspondence to the relevant business unit in DWP for processing. This contract will also include the hard-copy storage of records, both in the short-term following an inbound item being scanned and longer-term hard-copy storage of physical items relating to citizens, staff and corporate records. All items held in storage, whether short-term or longer-term must be securely stored, maintained, retrieved and destroyed in-line with the DWP retention policies.", "amendments": [ { "id": "6", "unstructuredChanges": [ { "oldValue": { "text": "86,200,000" }, "newValue": { "text": "95,000,000" }, "where": { "section": "II.1.5)" } } ] } ] }, "parties": [ { "name": "Department for Work and Pensions", "id": "GB-FTS-25451", "identifier": { "legalName": "Department for Work and Pensions" }, "address": { "streetAddress": "Peel Park, Brunel Way", "locality": "Blackpool", "region": "UKG", "postalCode": "FY4 5ES", "countryName": "United Kingdom" }, "contactPoint": { "email": "documentmanagement.procurement@dwp.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.gov.uk/government/organisations/department-for-work-pensions" } } ], "buyer": { "id": "GB-FTS-25451", "name": "Department for Work and Pensions" }, "language": "en" }, { "ocid": "ocds-h6vhtk-0401a2", "id": "023993-2024", "date": "2024-07-31T15:34:54+01:00", "tag": [ "award", "contract" ], "description": "Suppliers Instructions:\nHow to Express Interest in this Tender:\n1. Register on the eSourcing portal (this is only required once):\nhttps://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure)\n2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box\n3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page).\nFor further assistance please consult the online help, or the eTendering help desk.\nDWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.", "initiationType": "tender", "tender": { "id": "ecm_11924", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Inbound Mail and Document Management for DWP", "status": "complete", "classification": { "scheme": "CPV", "id": "79999100", "description": "Scanning services" }, "mainProcurementCategory": "services", "description": "This procurement, an Open Procedure via Find a Tender Service, has brigaded all of the services related to an end-to-end document management process for the Department for Work and Pensions (DWP). This Contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, encompasses the following service components:\nEnvelope level sortation where the Supplier will undertake a high-level envelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1,100 'non-geographic' postcodes used as the basis for the sortation. This high-level sortation facilitates finer sortation required at business unit and document level aligned to the DWP business rules.\nA Digital Mailroom service where the Supplier will undertake post opening, document sortation, scanning, indexing and digital ingestion of all DWP's inbound written and electronic communications from citizens. The solution includes provision of any licences required for their solution, such as those required for Optical Character Recognition (OCR) to index items that are scannable and readable.\nA Records Management service where the Supplier will manage all DWP hard-copy document storage from the perspective of both a short-term, post scan storage, and a longer-term hard-copy storage. The component involves the secure storage, intake, maintenance, retrieval, and destruction of all DWP's existing hard-copy citizen, staff, and corporate records.", "lots": [ { "id": "1", "description": "Services will cover all components of Inbound Mail and Document Management as stated in the Description field.", "awardCriteria": { "criteria": [ { "name": "Most Economically Advantageous Tender using price per quality point methodology", "type": "quality", "description": "100" }, { "type": "price", "description": "100" } ] }, "hasOptions": false, "status": "cancelled" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48311100", "description": "Document management system" }, { "scheme": "CPV", "id": "63121000", "description": "Storage and retrieval services" }, { "scheme": "CPV", "id": "72512000", "description": "Document management services" }, { "scheme": "CPV", "id": "79995100", "description": "Archiving services" } ], "deliveryAddresses": [ { "region": "UKG" } ], "relatedLot": "1" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "coveredBy": [ "GPA" ], "reviewDetails": "The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. The Public Contracts Regulations 2015 (SI 2015/102) provide for aggrieved parties to take action in the High Court. Any such action must be brought within the relevant time limits. Where a contract has not been entered into, the court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into, the court may award damages and in the case of specified breaches of the rules may also order the termination of the contract and the levying of fines. Precise deadlines and the situations in which the deadlines can be extended are contained within part 3 of the Public Contracts Regulations 2015 (SI 2015/102)." }, "awards": [ { "id": "023993-2024-ecm_11924-1", "relatedLots": [ "1" ], "title": "Inbound Mail and Document Management", "status": "active", "suppliers": [ { "id": "GB-COH-04624743", "name": "Restore Digital Limited" } ] } ], "parties": [ { "name": "Department for Work and Pensions", "id": "GB-FTS-25451", "identifier": { "legalName": "Department for Work and Pensions" }, "address": { "streetAddress": "Peel Park, Brunel Way", "locality": "Blackpool", "region": "UK", "postalCode": "FY4 5ES", "countryName": "United Kingdom" }, "contactPoint": { "email": "documentmanagement.procurement@dwp.gov.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.gov.uk/government/organisations/department-for-work-pensions", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "MINISTRY", "description": "Ministry or any other national or federal authority, including their regional or local subdivisions" }, { "scheme": "COFOG", "id": "10", "description": "Social protection" } ] } }, { "name": "Restore Digital Limited", "id": "GB-COH-04624743", "identifier": { "legalName": "Restore Digital Limited", "id": "04624743", "scheme": "GB-COH" }, "address": { "streetAddress": "Village Way, Bilston", "locality": "Wolverhampton", "region": "UKG", "postalCode": "WV14 0UJ", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "name": "Department for Work and Pensions", "id": "GB-FTS-18614", "identifier": { "legalName": "Department for Work and Pensions" }, "address": { "streetAddress": "Caxton House, Tothill Street", "locality": "London", "postalCode": "SW1H 9NA", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "name": "Department for Work and Pensions", "id": "GB-FTS-120155", "identifier": { "legalName": "Department for Work and Pensions" }, "address": { "streetAddress": "Commercial Directorate, Peel Park, Brunel Way", "locality": "Blackpool", "postalCode": "FY4 5ES", "countryName": "United Kingdom" }, "roles": [ "mediationBody" ] } ], "buyer": { "id": "GB-FTS-25451", "name": "Department for Work and Pensions" }, "contracts": [ { "id": "023993-2024-ecm_11924-1", "awardID": "023993-2024-ecm_11924-1", "title": "Inbound Mail and Document Management", "status": "active", "value": { "amount": 105047306, "currency": "GBP" }, "dateSigned": "2024-07-30T00:00:00+01:00" } ], "bids": { "statistics": [ { "id": "2", "measure": "bids", "relatedLot": "1", "value": 6 } ] }, "language": "en" } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-0401a2-2024-07-31T15:34:54+01:00", "date": "2024-07-31T15:34:54+01:00", "ocid": "ocds-h6vhtk-0401a2", "initiationType": "tender", "tender": { "id": "ecm_11924", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Inbound Mail and Document Management for DWP", "classification": { "scheme": "CPV", "id": "79999100", "description": "Scanning services" }, "mainProcurementCategory": "services", "description": "This procurement, an Open Procedure via Find a Tender Service, has brigaded all of the services related to an end-to-end document management process for the Department for Work and Pensions (DWP). This Contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, encompasses the following service components:\nEnvelope level sortation where the Supplier will undertake a high-level envelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1,100 'non-geographic' postcodes used as the basis for the sortation. This high-level sortation facilitates finer sortation required at business unit and document level aligned to the DWP business rules.\nA Digital Mailroom service where the Supplier will undertake post opening, document sortation, scanning, indexing and digital ingestion of all DWP's inbound written and electronic communications from citizens. The solution includes provision of any licences required for their solution, such as those required for Optical Character Recognition (OCR) to index items that are scannable and readable.\nA Records Management service where the Supplier will manage all DWP hard-copy document storage from the perspective of both a short-term, post scan storage, and a longer-term hard-copy storage. The component involves the secure storage, intake, maintenance, retrieval, and destruction of all DWP's existing hard-copy citizen, staff, and corporate records.", "amendments": [ { "id": "4", "unstructuredChanges": [ { "oldValue": { "text": "No" }, "newValue": { "text": "Yes" }, "where": { "section": "IV.1.8)" } } ] }, { "id": "5", "unstructuredChanges": [ { "oldValue": { "date": "2023-11-10T17:00:00Z" }, "newValue": { "date": "2024-01-17T23:59:00Z" }, "where": { "section": "IV.2.2)" } }, { "oldValue": { "date": "2023-07-19" }, "newValue": { "date": "2024-09-23" }, "where": { "section": "IV.2.6)", "label": "Tender must be valid until: (dd/mm/yyyy)" } }, { "oldValue": { "date": "2023-11-13T09:00:00Z" }, "newValue": { "date": "2024-01-18T09:00:00Z" }, "where": { "section": "IV.2.7)" } } ] }, { "id": "6", "unstructuredChanges": [ { "oldValue": { "text": "86,200,000" }, "newValue": { "text": "95,000,000" }, "where": { "section": "II.1.5)" } } ] } ], "status": "complete", "value": { "amount": 86200000, "currency": "GBP" }, "lots": [ { "id": "1", "description": "Services will cover all components of Inbound Mail and Document Management as stated in the Description field.", "value": { "amount": 86200000, "currency": "GBP" }, "contractPeriod": { "durationInDays": 2160 }, "hasRenewal": true, "renewal": { "description": "There will be an option to extend this contract for up to 24 months." }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "cancelled", "awardCriteria": { "criteria": [ { "name": "Most Economically Advantageous Tender using price per quality point methodology", "type": "quality", "description": "100" }, { "type": "price", "description": "100" } ] } } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48311100", "description": "Document management system" }, { "scheme": "CPV", "id": "63121000", "description": "Storage and retrieval services" }, { "scheme": "CPV", "id": "72512000", "description": "Document management services" }, { "scheme": "CPV", "id": "79995100", "description": "Archiving services" } ], "deliveryAddresses": [ { "region": "UK" }, { "region": "UKG" }, { "region": "UKG" } ], "relatedLot": "1" } ], "submissionMethod": [ "electronicSubmission", "written" ], "submissionMethodDetails": "https://dwp.bravosolution.co.uk", "documents": [ { "id": "economic1", "documentType": "economicSelectionCriteria" }, { "id": "technical1", "documentType": "technicalSelectionCriteria" } ], "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "tenderPeriod": { "endDate": "2023-11-10T17:00:00Z" }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "endDate": "2024-07-19T23:59:59+01:00" } }, "awardPeriod": { "startDate": "2023-11-13T09:00:00Z" }, "bidOpening": { "date": "2023-11-13T09:00:00Z" }, "hasRecurrence": false, "reviewDetails": "The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. The Public Contracts Regulations 2015 (SI 2015/102) provide for aggrieved parties to take action in the High Court. Any such action must be brought within the relevant time limits. Where a contract has not been entered into, the court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into, the court may award damages and in the case of specified breaches of the rules may also order the termination of the contract and the levying of fines. Precise deadlines and the situations in which the deadlines can be extended are contained within part 3 of the Public Contracts Regulations 2015 (SI 2015/102).", "coveredBy": [ "GPA" ] }, "parties": [ { "id": "GB-FTS-25451", "name": "Department for Work and Pensions", "identifier": { "legalName": "Department for Work and Pensions" }, "address": { "streetAddress": "Peel Park, Brunel Way", "locality": "Blackpool", "region": "UK", "postalCode": "FY4 5ES", "countryName": "United Kingdom" }, "contactPoint": { "email": "documentmanagement.procurement@dwp.gov.uk", "url": "https://dwp.bravosolution.co.uk" }, "roles": [ "buyer" ], "details": { "url": "https://www.gov.uk/government/organisations/department-for-work-pensions", "classifications": [ { "scheme": "TED_CA_TYPE", "id": "MINISTRY", "description": "Ministry or any other national or federal authority, including their regional or local subdivisions" }, { "scheme": "COFOG", "id": "10", "description": "Social protection" } ] } }, { "id": "GB-FTS-2059", "name": "High Court", "identifier": { "legalName": "High Court" }, "address": { "streetAddress": "Royal Courts of Justice, Strand", "locality": "London", "postalCode": "WC2A 2LL", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-92836", "name": "High Court", "identifier": { "legalName": "High Court" }, "address": { "streetAddress": "Royal Courts of Justice, Strand", "locality": "London", "postalCode": "WA2A 2LL", "countryName": "United Kingdom" }, "roles": [ "reviewContactPoint" ] }, { "id": "GB-COH-04624743", "name": "Restore Digital Limited", "identifier": { "legalName": "Restore Digital Limited", "id": "04624743", "scheme": "GB-COH" }, "address": { "streetAddress": "Village Way, Bilston", "locality": "Wolverhampton", "region": "UKG", "postalCode": "WV14 0UJ", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-18614", "name": "Department for Work and Pensions", "identifier": { "legalName": "Department for Work and Pensions" }, "address": { "streetAddress": "Caxton House, Tothill Street", "locality": "London", "postalCode": "SW1H 9NA", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-120155", "name": "Department for Work and Pensions", "identifier": { "legalName": "Department for Work and Pensions" }, "address": { "streetAddress": "Commercial Directorate, Peel Park, Brunel Way", "locality": "Blackpool", "postalCode": "FY4 5ES", "countryName": "United Kingdom" }, "roles": [ "mediationBody" ] } ], "buyer": { "id": "GB-FTS-25451", "name": "Department for Work and Pensions" }, "language": "en", "description": "Suppliers Instructions:\nHow to Express Interest in this Tender:\n1. Register on the eSourcing portal (this is only required once):\nhttps://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure)\n2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box\n3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page).\nFor further assistance please consult the online help, or the eTendering help desk.\nDWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.", "awards": [ { "id": "023993-2024-ecm_11924-1", "relatedLots": [ "1" ], "title": "Inbound Mail and Document Management", "status": "active", "suppliers": [ { "id": "GB-COH-04624743", "name": "Restore Digital Limited" } ] } ], "contracts": [ { "id": "023993-2024-ecm_11924-1", "awardID": "023993-2024-ecm_11924-1", "title": "Inbound Mail and Document Management", "status": "active", "value": { "amount": 105047306, "currency": "GBP" }, "dateSigned": "2024-07-30T00:00:00+01:00" } ], "bids": { "statistics": [ { "id": "2", "measure": "bids", "relatedLot": "1", "value": 6 } ] } }, "versionedRelease": { "ocid": "ocds-h6vhtk-0401a2", "initiationType": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "tender" } ], "tender": { "id": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "ITT_21919" }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "ecm_11924" } ], "legalBasis": { "id": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "32014L0024" } ], "scheme": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "CELEX" } ] }, "title": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "Inbound Mail and Document Management" }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Inbound Mail and Document Management for DWP" } ], "classification": { "scheme": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "CPV" } ], "id": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "79999100" } ], "description": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "Scanning services" } ] }, "mainProcurementCategory": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "services" } ], "description": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "This service will provide the end-to-end document management of physical and e-mail correspondence from citizens. All DWP inbound mail must be sorted at envelope level, opened (whether hard-copy or email), and prepared into batches according to the DWP business rules ahead of being scanned, indexed using OCR software, and digitally ingested into DWP's IT infrastructure. DWP will then route this digital correspondence to the relevant business unit in DWP for processing. This contract will also include the hard-copy storage of records, both in the short-term following an inbound item being scanned and longer-term hard-copy storage of physical items relating to citizens, staff and corporate records. All items held in storage, whether short-term or longer-term must be securely stored, maintained, retrieved and destroyed in-line with the DWP retention policies." }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "This procurement, an Open Procedure via Find a Tender Service, has brigaded all of the services related to an end-to-end document management process for the Department for Work and Pensions (DWP). This Contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, encompasses the following service components:\nEnvelope level sortation where the Supplier will undertake a high-level envelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1,100 'non-geographic' postcodes used as the basis for the sortation. This high-level sortation facilitates finer sortation required at business unit and document level aligned to the DWP business rules.\nA Digital Mailroom service where the Supplier will undertake post opening, document sortation, scanning, indexing and digital ingestion of all DWP's inbound written and electronic communications from citizens. The solution includes provision of any licences required for their solution, such as those required for Optical Character Recognition (OCR) to index items that are scannable and readable.\nA Records Management service where the Supplier will manage all DWP hard-copy document storage from the perspective of both a short-term, post scan storage, and a longer-term hard-copy storage. The component involves the secure storage, intake, maintenance, retrieval, and destruction of all DWP's existing hard-copy citizen, staff, and corporate records." } ], "amendments": [ { "id": "4", "unstructuredChanges": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": [ { "oldValue": { "text": "No" }, "newValue": { "text": "Yes" }, "where": { "section": "IV.1.8)" } } ] } ] }, { "id": "5", "unstructuredChanges": [ { "releaseID": "034197-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tenderUpdate" ], "value": [ { "oldValue": { "date": "2023-11-10T17:00:00Z" }, "newValue": { "date": "2024-01-17T23:59:00Z" }, "where": { "section": "IV.2.2)" } }, { "oldValue": { "date": "2023-07-19" }, "newValue": { "date": "2024-09-23" }, "where": { "section": "IV.2.6)", "label": "Tender must be valid until: (dd/mm/yyyy)" } }, { "oldValue": { "date": "2023-11-13T09:00:00Z" }, "newValue": { "date": "2024-01-18T09:00:00Z" }, "where": { "section": "IV.2.7)" } } ] } ] }, { "id": "6", "unstructuredChanges": [ { "releaseID": "034309-2023", "releaseDate": "2023-11-20T16:16:52Z", "releaseTag": [ "tenderUpdate" ], "value": [ { "oldValue": { "text": "86,200,000" }, "newValue": { "text": "95,000,000" }, "where": { "section": "II.1.5)" } } ] } ] } ], "status": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "complete" } ], "value": { "amount": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": 86200000 } ], "currency": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "lots": [ { "id": "1", "description": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "This procurement, an Open Procedure via Find a Tender Service, will look to brigade all of the services related to an end-to-end document management process. The resulting Contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, will encompass the following service components:\nEnvelope level sortation requires the successful Supplier to undertake a high-level\nenvelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1,100 'non-geographic' postcodes which can be used as the basis for the sortation. This high-level sortation facilitates finer sortation required at business unit and document level aligned to the DWP business rules.\nThe Digital Mailroom component requires the successful Supplier to undertake post opening, document sortation, scanning, indexing and digital ingestion of all DWP's inbound written and electronic communications from citizens. The solution proposed by the successful supplier must include provision of any licence(s) required for their solution, such as those required for Optical Character Recognition (OCR) to index items that are scannable and readable.\nThe Records Management service component requires the successful Supplier to manage all DWP hard-copy document storage from the perspective of both a short-term, post scan storage, and a longer-term hard-copy storage. The component involves the secure storage, intake, maintenance, retrieval, and destruction of all DWP's existing hard-copy citizen, staff, and corporate records.\nTo avoid any delays in handling and processing of items relating to DWP's vulnerable citizens, likely to be incurred by any redirections, the DWP requires the MOU to remain inside the Wolverhampton Catchment Area and/the MOU Location Catchment Map (included in the Procurement Documents) which is based 60 minutes travel time by motorised vehicle of the Northwest Midlands Mail Centre (WV1 1AA). \nThe 'II.1.5) Estimated total value' and 'II.2.6) Estimated value' fields within this Contract Notice includes an estimated value for a fully extended term." }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Services will cover all components of Inbound Mail and Document Management as stated in the Description field." } ], "value": { "amount": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": 86200000 } ], "currency": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "GBP" } ] }, "contractPeriod": { "durationInDays": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": 2160 } ] }, "hasRenewal": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": true } ], "renewal": { "description": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "There will be an option to extend this contract for up to 24 months." } ] }, "submissionTerms": { "variantPolicy": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "notAllowed" } ] }, "hasOptions": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": false } ], "status": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "cancelled" } ], "awardCriteria": { "criteria": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": [ { "name": "Most Economically Advantageous Tender using price per quality point methodology", "type": "quality", "description": "100" }, { "type": "price", "description": "100" } ] } ] } } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": [ { "scheme": "CPV", "id": "48311100", "description": "Document management system" }, { "scheme": "CPV", "id": "63121000", "description": "Storage and retrieval services" }, { "scheme": "CPV", "id": "72512000", "description": "Document management services" }, { "scheme": "CPV", "id": "79995100", "description": "Archiving services" }, { "scheme": "CPV", "id": "92512100", "description": "Archive destruction services" } ] }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": [ { "scheme": "CPV", "id": "48311100", "description": "Document management system" }, { "scheme": "CPV", "id": "63121000", "description": "Storage and retrieval services" }, { "scheme": "CPV", "id": "72512000", "description": "Document management services" }, { "scheme": "CPV", "id": "79995100", "description": "Archiving services" } ] } ], "deliveryAddresses": [ { "region": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "UK" } ] }, { "region": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "UKG" } ] }, { "region": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "UKG" } ] } ], "relatedLot": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "1" } ] } ], "submissionMethod": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": [ "electronicSubmission", "written" ] } ], "submissionMethodDetails": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "https://dwp.bravosolution.co.uk" } ], "documents": [ { "id": "economic1", "documentType": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "economicSelectionCriteria" } ] }, { "id": "technical1", "documentType": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "technicalSelectionCriteria" } ] } ], "procurementMethod": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "open" } ], "procurementMethodDetails": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "Open procedure" } ], "tenderPeriod": { "endDate": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "2023-11-10T17:00:00Z" } ] }, "submissionTerms": { "languages": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": [ "en" ] } ], "bidValidityPeriod": { "endDate": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "2024-07-19T23:59:59+01:00" } ] } }, "awardPeriod": { "startDate": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "2023-11-13T09:00:00Z" } ] }, "bidOpening": { "date": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "2023-11-13T09:00:00Z" } ] }, "hasRecurrence": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": false } ], "reviewDetails": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to Bidders. The Public Contracts Regulations 2015 (SI 2015/102) provide for aggrieved parties to take action in the High Court. Any such action must be brought within the relevant time limits. Where a contract has not been entered into, the court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into, the court may award damages and in the case of specified breaches of the rules may also order the termination of the contract and the levying of fines. Precise deadlines and the situations in which the deadlines can be extended are contained within part 3 of the Public Contracts Regulations 2015 (SI 2015/102)." }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. The Public Contracts Regulations 2015 (SI 2015/102) provide for aggrieved parties to take action in the High Court. Any such action must be brought within the relevant time limits. Where a contract has not been entered into, the court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into, the court may award damages and in the case of specified breaches of the rules may also order the termination of the contract and the levying of fines. Precise deadlines and the situations in which the deadlines can be extended are contained within part 3 of the Public Contracts Regulations 2015 (SI 2015/102)." } ], "coveredBy": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": [ "GPA" ] } ] }, "parties": [ { "id": "GB-FTS-25451", "name": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "Department for Work and Pensions" } ], "identifier": { "legalName": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "Department for Work and Pensions" } ] }, "address": { "streetAddress": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "Peel Park, Brunel Way" } ], "locality": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "Blackpool" } ], "region": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "UKG" }, { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "UK" }, { "releaseID": "034197-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tenderUpdate" ], "value": "UKG" }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "UK" } ], "postalCode": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "FY4 5ES" } ], "countryName": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "United Kingdom" } ] }, "contactPoint": { "email": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "documentmanagement.procurement@dwp.gov.uk" }, { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "documentmanagement.procurement@DWP.GOV.UK" }, { "releaseID": "034309-2023", "releaseDate": "2023-11-20T16:16:52Z", "releaseTag": [ "tenderUpdate" ], "value": "documentmanagement.procurement@dwp.gov.uk" } ], "url": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "https://dwp.bravosolution.co.uk" } ] }, "roles": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": [ "buyer" ] } ], "details": { "url": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "https://www.gov.uk/government/organisations/department-for-work-pensions" } ], "classifications": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": [ { "scheme": "TED_CA_TYPE", "id": "MINISTRY", "description": "Ministry or any other national or federal authority, including their regional or local subdivisions" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": [ { "scheme": "TED_CA_TYPE", "id": "MINISTRY", "description": "Ministry or any other national or federal authority, including their regional or local subdivisions" }, { "scheme": "COFOG", "id": "10", "description": "Social protection" } ] } ] } }, { "id": "GB-FTS-2059", "name": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "High Court" } ], "identifier": { "legalName": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "High Court" } ] }, "address": { "streetAddress": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "Royal Courts of Justice, Strand" } ], "locality": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "London" } ], "postalCode": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "WC2A 2LL" } ], "countryName": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "United Kingdom" } ] }, "roles": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": [ "reviewBody" ] } ] }, { "id": "GB-FTS-92836", "name": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "High Court" } ], "identifier": { "legalName": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "High Court" } ] }, "address": { "streetAddress": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "Royal Courts of Justice, Strand" } ], "locality": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "London" } ], "postalCode": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "WA2A 2LL" } ], "countryName": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "United Kingdom" } ] }, "roles": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": [ "reviewContactPoint" ] } ] }, { "id": "GB-COH-04624743", "name": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Restore Digital Limited" } ], "identifier": { "legalName": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Restore Digital Limited" } ], "id": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "04624743" } ], "scheme": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "GB-COH" } ] }, "address": { "streetAddress": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Village Way, Bilston" } ], "locality": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Wolverhampton" } ], "region": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "UKG" } ], "postalCode": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "WV14 0UJ" } ], "countryName": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "United Kingdom" } ] }, "roles": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": [ "supplier" ] } ], "details": { "scale": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "large" } ] } }, { "id": "GB-FTS-18614", "name": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Department for Work and Pensions" } ], "identifier": { "legalName": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Department for Work and Pensions" } ] }, "address": { "streetAddress": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Caxton House, Tothill Street" } ], "locality": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "London" } ], "postalCode": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "SW1H 9NA" } ], "countryName": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "United Kingdom" } ] }, "roles": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": [ "reviewBody" ] } ] }, { "id": "GB-FTS-120155", "name": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Department for Work and Pensions" } ], "identifier": { "legalName": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Department for Work and Pensions" } ] }, "address": { "streetAddress": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Commercial Directorate, Peel Park, Brunel Way" } ], "locality": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Blackpool" } ], "postalCode": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "FY4 5ES" } ], "countryName": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "United Kingdom" } ] }, "roles": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": [ "mediationBody" ] } ] } ], "buyer": { "id": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "GB-FTS-25451" } ], "name": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "Department for Work and Pensions" } ] }, "language": [ { "releaseID": "031724-2023", "releaseDate": "2023-10-27T10:17:15+01:00", "releaseTag": [ "tenderUpdate" ], "value": "en" } ], "description": [ { "releaseID": "027500-2023", "releaseDate": "2023-11-20T09:24:36Z", "releaseTag": [ "tender" ], "value": "Suppliers Instructions:\nHow to Express Interest in this Tender:\n1. Register on the eSourcing portal (this is only required once):\nhttps://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure)\n2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box\n3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page).\nFor further assistance please consult the online help, or the eTendering help desk.\nDWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.\nBidder are referred to the Procurement Documents accompanying this Contract Notice for additional information on this procurement and in relation to this Contract Notice.\nThe Transfer of Undertakings (Protection of Employment) Regulation 2006 are likely to apply to these Services. Bidders should refer to the Instructions to Bidders for further information.\nHM Government requires that contracts awarded by Government Departments with a value exceeding 10000 GBP are published online (http://www.gov.uk/contracts-finder)." }, { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Suppliers Instructions:\nHow to Express Interest in this Tender:\n1. Register on the eSourcing portal (this is only required once):\nhttps://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure)\n2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box\n3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page).\nFor further assistance please consult the online help, or the eTendering help desk.\nDWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers." } ], "awards": [ { "id": "023993-2024-ecm_11924-1", "relatedLots": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": [ "1" ] } ], "title": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Inbound Mail and Document Management" } ], "status": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "active" } ], "suppliers": [ { "id": "GB-COH-04624743", "name": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Restore Digital Limited" } ] } ] } ], "contracts": [ { "id": "023993-2024-ecm_11924-1", "awardID": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "023993-2024-ecm_11924-1" } ], "title": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "Inbound Mail and Document Management" } ], "status": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "active" } ], "value": { "amount": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": 105047306 } ], "currency": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "GBP" } ] }, "dateSigned": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "2024-07-30T00:00:00+01:00" } ] } ], "bids": { "statistics": [ { "id": "2", "measure": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "bids" } ], "relatedLot": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": "1" } ], "value": [ { "releaseID": "023993-2024", "releaseDate": "2024-07-31T15:34:54+01:00", "releaseTag": [ "award", "contract" ], "value": 6 } ] } ] } } } ] }