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Interested suppliers please email ilvacunka@tfl.gov.uk details of attendees.\nThe procurement process will be conducted electronically on the e-Tendering portal SAP Ariba. The portal can be accessed via the following link:\n(https://www.ariba.com/login)\nOnce the opportunity will be published, suppliers interested in this tender opportunity please email ilvacunka@tfl.gov.uk to be added to the suppliers list and to access tender pack.\nTo register on SAP Ariba, please use the following link:\nhttps://s1-eu.ariba.com/Sourcing/Main/aw?awh=r&awssk=GW1gHIU8&realm=TfL&dard=1" }, { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": "Procurement run by Transport for London on behalf of Greater London Authority.\nRequirement for a Service Provider to provide Appeal Services for Road User Charging Schemes within Greater London; provision of the IT systems, back office functions, administration support and customer facing services as well as a hearing centre.\nGLA's operational objective is to provide an accessible and efficient Appeals Service that provides an independent adjudication service for customers who wish to challenge the issue of a PCN by TfL ensuring a fair and impartial hearing for all parties.\nThe procurement process is being conducted electronically on the e-Tendering portal SAP Ariba. The portal can be accessed via the following link:\n(https://www.ariba.com/login)\nSuppliers interested in this tender opportunity please email ilvacunka@tfl.gov.uk to be added to the suppliers list and to access tender pack (suppliers who responded to the Notice reference: 2022/S 000-034424 have been added on SAP Ariba).\nTo register on SAP Ariba, please use the following link:\nhttps://s1-eu.ariba.com/Sourcing/Main/aw?awh=r&awssk=GW1gHIU8&realm=TfL&dard=1" }, { "releaseID": "015222-2025", "releaseDate": "2025-04-15T12:39:17+01:00", "releaseTag": [ "award", "contract" ], "value": "Requirement for a Service Provider to provide Appeal Services for Road User Charging Schemes within Greater London; provision of the IT systems, back office functions, administration support and customer facing services as well as a hearing centre.\nGLA's operational objective is to provide an accessible and efficient Appeals Service that provides an independent adjudication service for customers who wish to challenge the issue of a PCN by TfL ensuring a fair and impartial hearing for all parties." } ], "lots": [ { "id": "1", "description": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "To provide Appeals Services for Road User Charging Schemes within Greater London" }, { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": "To provide Appeals Services for Road User Charging Schemes within Greater London" }, { "releaseID": "015222-2025", "releaseDate": "2025-04-15T12:39:17+01:00", "releaseTag": [ "award", "contract" ], "value": "This procurement process commenced with a compliance check prior to the undertaking of any technical or commercial submission evaluation. Economic operators must have passed this compliance check to further progress in the tender evaluation process.\nThe contract was awarded to the economic operator who submitted the Most Economically Advantageous Tender (MEAT) based on the evaluation criteria and weightings as set out in the ITT tender pack.\nThe successful economic operator will be providing Appeals Services for Road User Charging Schemes within Greater London.\nThe duration stated in II.2.11 comprises a core term of five (5) years with an option to extend up to a further two (2) years at the Contracting Authority's sole discretion." } ], "status": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "planned" }, { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": "active" }, { "releaseID": "015222-2025", "releaseDate": "2025-04-15T12:39:17+01:00", "releaseTag": [ "award", "contract" ], "value": "cancelled" } 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"036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": "2023-02-09T12:00:00Z" } ] }, "submissionTerms": { "languages": [ { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": [ "en" ] } ], "bidValidityPeriod": { "durationInDays": [ { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": 180 } ] } }, "awardPeriod": { "startDate": [ { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": "2023-02-09T13:00:00Z" } ] }, "bidOpening": { "date": [ { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": "2023-02-09T13:00:00Z" } ] }, "hasRecurrence": [ { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": true } ], "contractTerms": { "hasElectronicOrdering": [ { "releaseID": "036554-2022", "releaseDate": 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"parties": [ { "id": "GB-FTS-70061", "name": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "Greater London Authority" } ], "identifier": { "legalName": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "Greater London Authority" } ], "noIdentifierRationale": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "notOnAnyRegister" } ] }, "address": { "streetAddress": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "Kamal Chunchie Way" } ], "locality": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "LONDON" } ], "region": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "UKI" } ], "postalCode": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "E16 1ZE" } ], "countryName": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "United Kingdom" } ] }, "contactPoint": { "name": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "Ilva Cunka" } ], "email": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "ilvacunka@tfl.gov.uk" } ], "url": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "https://s1-eu.ariba.com/Sourcing/Main/aw?awh=r&awssk=GW1gHIU8&realm=TfL&dard=1" } ] }, "roles": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": [ "buyer" ] } ], "details": { "url": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "http://www.tfl.gov.uk" }, { "releaseID": "015222-2025", "releaseDate": "2025-04-15T12:39:17+01:00", "releaseTag": [ "award", "contract" ], "value": "https://tfl.gov.uk" } ], "buyerProfile": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": "https://tfl.gov.uk/corporate/publications-and-reports/procurement-information" }, { "releaseID": "015222-2025", "releaseDate": "2025-04-15T12:39:17+01:00", "releaseTag": [ "award", "contract" ], "value": "https://tfl.gov.uk" } ], "classifications": [ { "releaseID": "034424-2022", "releaseDate": "2022-12-06T06:11:54Z", "releaseTag": [ "planning" ], "value": [ { "scheme": "TED_CA_TYPE", "id": "REGIONAL_AUTHORITY", "description": "Regional or local authority" }, { "scheme": "COFOG", "id": "01", "description": "General public services" } ] }, { "releaseID": "015222-2025", "releaseDate": "2025-04-15T12:39:17+01:00", "releaseTag": [ "award", "contract" ], "value": [ { "scheme": "TED_CA_TYPE", "id": "BODY_PUBLIC", "description": "Body governed by public law" }, { "scheme": "COFOG", "description": "Urban railway, tramway, trolleybus or bus services, and property developer and management company" } ] } ] } }, { "id": "GB-FTS-6187", "name": [ { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": "Transport for London" } ], "identifier": { "legalName": [ { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": "Transport for London" } ] }, "address": { "locality": [ { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": "London" } ], "countryName": [ { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], "value": "United Kingdom" } ] }, "contactPoint": { "email": [ { "releaseID": "036554-2022", "releaseDate": "2022-12-23T13:43:54Z", "releaseTag": [ "tender" ], 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