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    "publisher": {
        "name": "Cabinet Office",
        "scheme": "GB-GOR",
        "uid": "D2",
        "uri": "https://www.gov.uk/government/organisations/cabinet-office"
    },
    "publishedDate": "2026-01-15T16:13:56Z",
    "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
    "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting",
    "version": "1.1",
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    "packages": [
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    "records": [
        {
            "ocid": "ocds-h6vhtk-02bb1f",
            "releases": [
                {
                    "ocid": "ocds-h6vhtk-02bb1f",
                    "id": "013228-2021",
                    "date": "2021-06-11T15:31:03+01:00",
                    "tag": [
                        "planning"
                    ],
                    "initiationType": "tender",
                    "tender": {
                        "id": "IA2415",
                        "legalBasis": {
                            "id": "32014L0024",
                            "scheme": "CELEX"
                        },
                        "title": "Healthwatch Service",
                        "status": "planned",
                        "classification": {
                            "scheme": "CPV",
                            "id": "85000000",
                            "description": "Health and social work services"
                        },
                        "mainProcurementCategory": "services",
                        "description": "Please note that this is not a call for competition.\nHealthwatch Staffordshire is an independent consumer champion for both health and social care services in Staffordshire. The aim of this service is to ensure they work in the best interests of patients, service users and residents and utilise intelligence gathered to influence commissioning and improve overall quality of health and social care provision.  \nHealthwatch also has an associated role in helping people to make a complaint about local health services independent of the NHS, via an Independent NHS Complaints Advocacy Service (ICAS). Within Staffordshire we currently Commission a single Integrated Advocacy Service model (i.e. includes IMCA, IMHA, DoLS, Care Act advocacy, NHS Complaints). The delivery for this is not to be included is the scope of the Healthwatch service.  \nStaffordshire County Council is going to market to recommission the Healthwatch service. The Council is looking to work with  a provider who can support and shape the health and care / Sustainability and Transformation partnership (STP) for Staffordshire (Together We're Better), and the developing Integrated Care System and Health and Wellbeing Board priorities by ensuring plans reflect the patient and user voice. In doing this the provider will be required to help improve the overall quality of health and social care outcomes across Staffordshire.  For the avoidance of doubt this service excludes the geographic area covered by Stoke-on-Trent City Council.\nAs part of the Health and Social Care Act 2012, it states that the body contracted to be the local Healthwatch must be a 'body corporate' (i.e. a legal entity), which is a social enterprise, employ its own staff and manage its own finances.\nFor more information go to: www.healthwatch.co.uk \nA market engagement questionnaire is available on the procurement portal and you are invited to provide commissioners with insight that will be used to shape the service specification and understand the capacity of the market to supply the service.\nTo participate in this process further we would like to invite organisations interested in this opportunity to:\n- Register an expression of interest, using the contract reference number IA2415 for this procurement process on our E tendering Proactis system https://supplierlive.proactisp2p.com/Account/Login\n- Provide responses to the market engagement questionnaire via the online soft market testing questionnaire available here: \nhttps://consultation.staffordshire.gov.uk/insight-planning-and-performance/bf723997/. \nThe closing date for all completed surveys will be by midnight on 28 June 2021\n- Contact lisa.dobric@staffordshire.gov.uk to express interest in a potential virtual provider event in July 2021.",
                        "lots": [
                            {
                                "id": "1",
                                "description": "Procurement of Healthwatch service.",
                                "status": "planned"
                            }
                        ],
                        "items": [
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                                "id": "1",
                                "deliveryAddresses": [
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                                        "region": "UKG24"
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                                ],
                                "relatedLot": "1"
                            }
                        ],
                        "communication": {
                            "futureNoticeDate": "2021-09-30T00:00:00+01:00"
                        },
                        "coveredBy": [
                            "GPA"
                        ]
                    },
                    "parties": [
                        {
                            "name": "Staffordshire County Council",
                            "id": "GB-FTS-1295",
                            "identifier": {
                                "legalName": "Staffordshire County Council"
                            },
                            "address": {
                                "streetAddress": "Tipping Street",
                                "locality": "STAFFORD",
                                "region": "UKG24",
                                "postalCode": "ST162DH",
                                "countryName": "United Kingdom"
                            },
                            "contactPoint": {
                                "name": "Lisa Dobric",
                                "telephone": "+44 1785278192",
                                "email": "commercial.team@staffordshire.gov.uk",
                                "url": "https://supplierlive.proactisp2p.com"
                            },
                            "roles": [
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                            "details": {
                                "url": "http://www.staffordshire.gov.uk",
                                "classifications": [
                                    {
                                        "scheme": "TED_CA_TYPE",
                                        "id": "REGIONAL_AUTHORITY",
                                        "description": "Regional or local authority"
                                    },
                                    {
                                        "scheme": "COFOG",
                                        "id": "01",
                                        "description": "General public services"
                                    }
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                    ],
                    "buyer": {
                        "id": "GB-FTS-1295",
                        "name": "Staffordshire County Council"
                    },
                    "language": "en"
                },
                {
                    "ocid": "ocds-h6vhtk-02bb1f",
                    "id": "022488-2021",
                    "date": "2021-09-10T08:33:14+01:00",
                    "tag": [
                        "tender"
                    ],
                    "description": "This is an electronic tender. All submission must be made via the formal Contracting Authority electronic tendering platform.\nAll requests for information to be sent through the electronic tendering portal and message facility on the Proactis electronic tendering system.\nHow to register - follow the link to Proactis electronic tendering:\nhttps://supplierlive.proactisp2p.com/Account/Login\nIf you require urgent assistance regarding the initial usage of the e-Tendering package please contact the Contracting Authority point-of-contact in Section I.1 of this notice. On failure to\nreach this contact, please immediately email the nature of the difficulty to\ncommercial.team@staffordshire.gov.uk\nThis procurement is for a Contract between the appointed provider and the Contracting Authority, to supply services as and when required.\nThe Contracting Authority or its public sector  partners/Customers makes no guarantee as to the volume of\nbusiness on offer or to be awarded, and any volumes given are indicative only and intended as a general guide.\nThere is no commitment at the time of tendering from any parties outside of the Contracting Authority and this should be taken into consideration when bidding.\nFinancing / Payment:\npayments may be made following acceptance by the banking agents of Staffordshire County Council.",
                    "initiationType": "tender",
                    "tender": {
                        "id": "IA2415",
                        "legalBasis": {
                            "id": "32014L0024",
                            "scheme": "CELEX"
                        },
                        "title": "Healthwatch Staffordshire",
                        "status": "active",
                        "classification": {
                            "scheme": "CPV",
                            "id": "85000000",
                            "description": "Health and social work services"
                        },
                        "mainProcurementCategory": "services",
                        "description": "The Council wish to commission the Healthwatch Staffordshire Service.\nThe Provider will ensure there is an independent consumer champion for health and social care services in Staffordshire, engaging with residents and influencing commissioning, with the aim of improving the overall quality of health and social care provision.",
                        "value": {
                            "amount": 820000,
                            "currency": "GBP"
                        },
                        "lots": [
                            {
                                "id": "1",
                                "description": "This Service will support and shape the Staffordshire and Stoke-on-Trent Integrated Care System (ICS), the Health and Wellbeing Board and wider health and care commissioning priorities by ensuring plans reflect the patient and user voice. In doing this their role is to closely work with partners to improve the overall quality of health and social care outcomes across Staffordshire.\nThe Health and Social Care Act 2012 set out duties for all local authorities with social services responsibility to commission and establish a Local Healthwatch. Local Healthwatch has a seat on the statutory Health and Wellbeing Boards, ensuring that the views and experiences of patients, carers and other service users are taken into account. In addition the Act states local authorities are to provide an Independent NHS Complaints Advocacy service (ICAS) to people who wish to make a complaint about their experience of a local NHS service. \nHealthwatch is not required to be a statutory organisation; however the range of statutory functions that it must deliver include: \n•\tGather views and experiences of service users and residents and ensure the community voice is strengthened and heard by those who commission, deliver and regulate health and care services. \n•\tMonitor the standard of service provision, including authority to undertake Enter and View visits to health and care providers and report any concerns and/or acknowledge good service practice. \n•\tProvide information and signposting to help people find the right health and care service.\n•\tWork in partnership with the Care Quality Commission (CQC), Healthwatch England and other bodies on national issues.\nThis will require a provider who can:-\n•\tDeliver 'core' priority functions of community engagement and representation, as well as influencing commissioners and decision makers to improve services, including utilising the statutory Staffordshire Health and Wellbeing Board seat.\n•\tPrepare a focussed delivery plan shaped by the public, alongside Council and ICS strategic priorities .\n•\tTake a collaborative approach with key partners, stakeholders and volunteers to applaud, challenge, question and review in the pursuit of best practice in health and social care, informed by the public's opinion.\nSuppliers should register on the Proactis e-tendering system: https://supplierlive.proactisp2p.com and then select this tender opportunity to view and return tender documents.",
                                "value": {
                                    "amount": 820000,
                                    "currency": "GBP"
                                },
                                "contractPeriod": {
                                    "durationInDays": 1440
                                },
                                "hasRenewal": true,
                                "renewal": {
                                    "description": "The Agreement term will be from 1st April 2022 to 31st March 2025, with an option to extend from 1st April 2025 - 31st March 2026. \nIn the event the Agreement is extended the extension shall be on the same Terms and Conditions of Contract as the original Agreement period and will ultimately be at the Authority's sole discretion."
                                },
                                "submissionTerms": {
                                    "variantPolicy": "notAllowed"
                                },
                                "hasOptions": true,
                                "options": {
                                    "description": "Additional option to extend up to 12 months to 31st March 2026."
                                },
                                "status": "active"
                            }
                        ],
                        "items": [
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                                "id": "1",
                                "deliveryAddresses": [
                                    {
                                        "region": "UKG24"
                                    }
                                ],
                                "relatedLot": "1"
                            }
                        ],
                        "submissionMethod": [
                            "electronicSubmission"
                        ],
                        "submissionMethodDetails": "https://supplierlive.proactisp2p.com",
                        "communication": {
                            "atypicalToolUrl": "https://supplierlive.proactisp2p.com"
                        },
                        "selectionCriteria": {
                            "criteria": [
                                {
                                    "type": "suitability",
                                    "description": "Please see ITT Questionnaire.",
                                    "appliesTo": [
                                        "supplier"
                                    ]
                                }
                            ]
                        },
                        "documents": [
                            {
                                "documentType": "economicSelectionCriteria",
                                "id": "economic"
                            },
                            {
                                "documentType": "technicalSelectionCriteria",
                                "id": "technical"
                            }
                        ],
                        "procurementMethod": "open",
                        "procurementMethodDetails": "Open procedure",
                        "coveredBy": [
                            "GPA"
                        ],
                        "tenderPeriod": {
                            "endDate": "2021-10-12T12:00:00+01:00"
                        },
                        "submissionTerms": {
                            "languages": [
                                "en"
                            ],
                            "bidValidityPeriod": {
                                "durationInDays": 180
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                        },
                        "awardPeriod": {
                            "startDate": "2021-10-12T12:30:00+01:00"
                        },
                        "bidOpening": {
                            "date": "2021-10-12T12:30:00+01:00",
                            "address": {
                                "streetAddress": "Staffordshire"
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                        },
                        "hasRecurrence": true,
                        "reviewDetails": "The Contracting Authority will incorporate a minimum 10 calendar day standstill period (or 15 days where non electronic or fax methods are used) at the point that an award decision notice is communicated to tenderers.\nThe award decision process will specify the criteria for the award of the contract, the reasons for the decision, including the characteristics and relative advantages, the name and score of the successful tender(s), and will specify when the standstill period is expected to end or the date before which the Contracting Authority will not conclude the contract. If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months). The Court may order the setting aside of the award decision or may order the Contracting Authority to amend any document and may award damages. If an agreement has been entered into the Court may make a declaration of ineffectiveness or may order that the duration of any relevant specific contract be shortened and additionally may award damages.\nThe time limit for seeking such a declaration is generally 30 days from notification of the award (either by award decision notification or contract award notice depending upon the circumstances) or otherwise 6 months.",
                        "recurrence": {
                            "description": "36 months"
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                    },
                    "parties": [
                        {
                            "name": "Staffordshire County Council",
                            "id": "GB-FTS-18035",
                            "identifier": {
                                "legalName": "Staffordshire County Council"
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                            "address": {
                                "streetAddress": "No. 2 Staffordshire Place, Tipping Street, Stafford",
                                "locality": "Stafford",
                                "region": "UKG24",
                                "postalCode": "ST16 2DH",
                                "countryName": "United Kingdom"
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                            "contactPoint": {
                                "name": "Lisa Dobric",
                                "telephone": "+44 1785278192",
                                "email": "lisa.dobric@staffordshire.gov.uk",
                                "url": "https://supplierlive.proactisp2p.com"
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                            "roles": [
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                            "details": {
                                "url": "https://staffordshire.gov.uk",
                                "buyerProfile": "https://staffordshire.gov.uk",
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                                        "id": "01",
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                        {
                            "name": "Staffordshire County Council",
                            "id": "GB-FTS-697",
                            "identifier": {
                                "legalName": "Staffordshire County Council"
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                            "address": {
                                "locality": "Stafford",
                                "countryName": "United Kingdom"
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                        "name": "Staffordshire County Council"
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                    "language": "en"
                },
                {
                    "ocid": "ocds-h6vhtk-02bb1f",
                    "id": "032400-2021",
                    "date": "2021-12-29T13:44:41Z",
                    "tag": [
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                    "initiationType": "tender",
                    "tender": {
                        "id": "IA2415",
                        "legalBasis": {
                            "id": "32014L0024",
                            "scheme": "CELEX"
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                        "title": "Healthwatch Staffordshire",
                        "status": "complete",
                        "classification": {
                            "scheme": "CPV",
                            "id": "85000000",
                            "description": "Health and social work services"
                        },
                        "mainProcurementCategory": "services",
                        "description": "The Council wish to commission the Healthwatch Staffordshire Service.\nThe Provider will ensure there is an independent consumer champion for health and social care services in Staffordshire, engaging with residents and influencing commissioning, with the aim of improving the overall quality of health and social\ncare provision.",
                        "lots": [
                            {
                                "id": "1",
                                "description": "This Service will support and shape the Staffordshire and Stoke-on-Trent Integrated Care System (ICS), the Health and Wellbeing Board and wider health and care commissioning priorities by ensuring plans reflect the patient and user voice. In\ndoing this their role is to closely work with partners to improve the overall quality of health and social care outcomes across Staffordshire.\nThe Health and Social Care Act 2012 set out duties for all local authorities with social services responsibility to commission and establish a Local Healthwatch.\nLocal Healthwatch has a seat on the statutory Health and Wellbeing Boards, ensuring that the views and experiences of patients, carers and other service users are taken into account. In addition the Act states local authorities are to provide an\nIndependent NHS Complaints Advocacy service (ICAS) to people who wish to make a complaint about their experience of a local NHS service.\nHealthwatch is not required to be a statutory organisation; however the range of statutory functions that it must deliver include:\n• Gather views and experiences of service users and residents and ensure the community voice is strengthened and heard by those who commission, deliver and regulate health and care services.\n• Monitor the standard of service provision, including authority to undertake Enter and View visits to health and care providers and report any concerns and/or acknowledge good service practice.\n• Provide information and signposting to help people find the right health and care service.\n• Work in partnership with the Care Quality Commission (CQC), Healthwatch England and other bodies on national issues.\nThis will require a provider who can:-\n• Deliver 'core' priority functions of community engagement and representation, as well as influencing commissioners and decision makers to improve services, including utilising the statutory Staffordshire Health and Wellbeing Board seat.\n• Prepare a focussed delivery plan shaped by the public, alongside Council and ICS strategic priorities .\n• Take a collaborative approach with key partners, stakeholders and volunteers to applaud, challenge, question and review in the pursuit of best practice in health and social care, informed by the public's opinion.",
                                "awardCriteria": {
                                    "criteria": [
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                                            "name": "Quality",
                                            "type": "quality",
                                            "description": "70"
                                        },
                                        {
                                            "type": "price",
                                            "description": "30"
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                                },
                                "hasOptions": true,
                                "options": {
                                    "description": "Additional option to extend up to 12 months to 31st March 2026."
                                },
                                "status": "cancelled"
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                        "items": [
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                                "deliveryAddresses": [
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                        "procurementMethod": "open",
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                        "coveredBy": [
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                    "awards": [
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                            "relatedLots": [
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                            "title": "Healthwatch Staffordshire",
                            "status": "active",
                            "suppliers": [
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                                    "id": "GB-FTS-39285",
                                    "name": "Support Staffordshire"
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                            "name": "Staffordshire County Council",
                            "id": "GB-FTS-18035",
                            "identifier": {
                                "legalName": "Staffordshire County Council"
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                            "address": {
                                "streetAddress": "No. 2 Staffordshire Place, Tipping Street, Stafford",
                                "locality": "Stafford",
                                "region": "UKG24",
                                "postalCode": "ST16 2DH",
                                "countryName": "United Kingdom"
                            },
                            "contactPoint": {
                                "name": "Lisa Dobric",
                                "telephone": "+44 1785278192",
                                "email": "lisa.dobric@staffordshire.gov.uk"
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                            "identifier": {
                                "legalName": "Support Staffordshire"
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                            "address": {
                                "streetAddress": "Stafford Civic Centre, Riverside, Stafford",
                                "locality": "Staffordshire",
                                "region": "UKG24",
                                "postalCode": "ST16 3AQ",
                                "countryName": "United Kingdom"
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                            "details": {
                                "scale": "sme"
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                            "awardID": "032400-2021-IA2415-1",
                            "title": "Healthwatch Staffordshire",
                            "status": "active",
                            "value": {
                                "amount": 609454.31000000006,
                                "currency": "GBP"
                            },
                            "dateSigned": "2021-12-15T00:00:00Z"
                        }
                    ],
                    "bids": {
                        "statistics": [
                            {
                                "id": "1",
                                "measure": "bids",
                                "relatedLot": "1",
                                "value": 4
                            },
                            {
                                "id": "2",
                                "measure": "smeBids",
                                "relatedLot": "1",
                                "value": 4
                            },
                            {
                                "id": "3",
                                "measure": "electronicBids",
                                "relatedLot": "1",
                                "value": 4
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                    },
                    "language": "en"
                },
                {
                    "ocid": "ocds-h6vhtk-02bb1f",
                    "id": "003625-2026",
                    "date": "2026-01-15T16:13:55Z",
                    "tag": [
                        "awardUpdate",
                        "contractUpdate"
                    ],
                    "description": "The contract end date as been extended by up to 12 months (to end 31st March 2027). The funding level, nature of the contract and the Terms & Conditions wil all remain as they are currently.\nAn unexpected and unforeseen national change in Central Government direction as been announced. This will change the statutory requirements for the County Council's commissioning of the contract, however the legislative changes to enact this are delayed and timescales will go beyond the current existing end contract date of 31 March 2026.",
                    "initiationType": "tender",
                    "tender": {
                        "id": "IA2415",
                        "legalBasis": {
                            "id": "32014L0024",
                            "scheme": "CELEX"
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                        "title": "Healthwatch Staffordshire",
                        "classification": {
                            "scheme": "CPV",
                            "id": "85000000",
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                        "mainProcurementCategory": "services",
                        "lots": [
                            {
                                "id": "1",
                                "description": "The Council has commissioned a Healthwatch Staffordshire Service.\nThe Provider will ensure there is an independent consumer champion for health and social care services in Staffordshire, engaging with residents and influencing commissioning, with the aim of improving the overall quality of health and social\ncare provision.",
                                "contractPeriod": {
                                    "durationInDays": 1440
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                        "items": [
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                                "id": "1",
                                "deliveryAddresses": [
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                                        "region": "UKG24"
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                                "deliveryLocation": {
                                    "description": "Staffordshire"
                                },
                                "relatedLot": "1"
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                    },
                    "awards": [
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                            "id": "003625-2026-1-1",
                            "relatedLots": [
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                            ],
                            "title": "Healthwatch Staffordshire",
                            "status": "active",
                            "suppliers": [
                                {
                                    "id": "GB-COH-08967045",
                                    "name": "Support Staffordshire"
                                }
                            ]
                        }
                    ],
                    "parties": [
                        {
                            "name": "Staffordshire County Council",
                            "id": "GB-FTS-139628",
                            "identifier": {
                                "legalName": "Staffordshire County Council",
                                "noIdentifierRationale": "notOnAnyRegister"
                            },
                            "address": {
                                "streetAddress": "1 Staffordshire Place, Tipping Street,",
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                                "region": "UKG24",
                                "postalCode": "ST162DH",
                                "countryName": "United Kingdom"
                            },
                            "contactPoint": {
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                                "telephone": "+44 1785278192",
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                "language": "en",
                "description": "The contract end date as been extended by up to 12 months (to end 31st March 2027). The funding level, nature of the contract and the Terms & Conditions wil all remain as they are currently.\nAn unexpected and unforeseen national change in Central Government direction as been announced. This will change the statutory requirements for the County Council's commissioning of the contract, however the legislative changes to enact this are delayed and timescales will go beyond the current existing end contract date of 31 March 2026.",
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                    "title": [
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                            "releaseDate": "2021-06-11T15:31:03+01:00",
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                            "value": "Please note that this is not a call for competition.\nHealthwatch Staffordshire is an independent consumer champion for both health and social care services in Staffordshire. The aim of this service is to ensure they work in the best interests of patients, service users and residents and utilise intelligence gathered to influence commissioning and improve overall quality of health and social care provision.  \nHealthwatch also has an associated role in helping people to make a complaint about local health services independent of the NHS, via an Independent NHS Complaints Advocacy Service (ICAS). Within Staffordshire we currently Commission a single Integrated Advocacy Service model (i.e. includes IMCA, IMHA, DoLS, Care Act advocacy, NHS Complaints). The delivery for this is not to be included is the scope of the Healthwatch service.  \nStaffordshire County Council is going to market to recommission the Healthwatch service. The Council is looking to work with  a provider who can support and shape the health and care / Sustainability and Transformation partnership (STP) for Staffordshire (Together We're Better), and the developing Integrated Care System and Health and Wellbeing Board priorities by ensuring plans reflect the patient and user voice. In doing this the provider will be required to help improve the overall quality of health and social care outcomes across Staffordshire.  For the avoidance of doubt this service excludes the geographic area covered by Stoke-on-Trent City Council.\nAs part of the Health and Social Care Act 2012, it states that the body contracted to be the local Healthwatch must be a 'body corporate' (i.e. a legal entity), which is a social enterprise, employ its own staff and manage its own finances.\nFor more information go to: www.healthwatch.co.uk \nA market engagement questionnaire is available on the procurement portal and you are invited to provide commissioners with insight that will be used to shape the service specification and understand the capacity of the market to supply the service.\nTo participate in this process further we would like to invite organisations interested in this opportunity to:\n- Register an expression of interest, using the contract reference number IA2415 for this procurement process on our E tendering Proactis system https://supplierlive.proactisp2p.com/Account/Login\n- Provide responses to the market engagement questionnaire via the online soft market testing questionnaire available here: \nhttps://consultation.staffordshire.gov.uk/insight-planning-and-performance/bf723997/. \nThe closing date for all completed surveys will be by midnight on 28 June 2021\n- Contact lisa.dobric@staffordshire.gov.uk to express interest in a potential virtual provider event in July 2021."
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                                        "tender"
                                    ],
                                    "value": "This Service will support and shape the Staffordshire and Stoke-on-Trent Integrated Care System (ICS), the Health and Wellbeing Board and wider health and care commissioning priorities by ensuring plans reflect the patient and user voice. In doing this their role is to closely work with partners to improve the overall quality of health and social care outcomes across Staffordshire.\nThe Health and Social Care Act 2012 set out duties for all local authorities with social services responsibility to commission and establish a Local Healthwatch. Local Healthwatch has a seat on the statutory Health and Wellbeing Boards, ensuring that the views and experiences of patients, carers and other service users are taken into account. In addition the Act states local authorities are to provide an Independent NHS Complaints Advocacy service (ICAS) to people who wish to make a complaint about their experience of a local NHS service. \nHealthwatch is not required to be a statutory organisation; however the range of statutory functions that it must deliver include: \n•\tGather views and experiences of service users and residents and ensure the community voice is strengthened and heard by those who commission, deliver and regulate health and care services. \n•\tMonitor the standard of service provision, including authority to undertake Enter and View visits to health and care providers and report any concerns and/or acknowledge good service practice. \n•\tProvide information and signposting to help people find the right health and care service.\n•\tWork in partnership with the Care Quality Commission (CQC), Healthwatch England and other bodies on national issues.\nThis will require a provider who can:-\n•\tDeliver 'core' priority functions of community engagement and representation, as well as influencing commissioners and decision makers to improve services, including utilising the statutory Staffordshire Health and Wellbeing Board seat.\n•\tPrepare a focussed delivery plan shaped by the public, alongside Council and ICS strategic priorities .\n•\tTake a collaborative approach with key partners, stakeholders and volunteers to applaud, challenge, question and review in the pursuit of best practice in health and social care, informed by the public's opinion.\nSuppliers should register on the Proactis e-tendering system: https://supplierlive.proactisp2p.com and then select this tender opportunity to view and return tender documents."
                                },
                                {
                                    "releaseID": "032400-2021",
                                    "releaseDate": "2021-12-29T13:44:41Z",
                                    "releaseTag": [
                                        "award",
                                        "contract"
                                    ],
                                    "value": "This Service will support and shape the Staffordshire and Stoke-on-Trent Integrated Care System (ICS), the Health and Wellbeing Board and wider health and care commissioning priorities by ensuring plans reflect the patient and user voice. In\ndoing this their role is to closely work with partners to improve the overall quality of health and social care outcomes across Staffordshire.\nThe Health and Social Care Act 2012 set out duties for all local authorities with social services responsibility to commission and establish a Local Healthwatch.\nLocal Healthwatch has a seat on the statutory Health and Wellbeing Boards, ensuring that the views and experiences of patients, carers and other service users are taken into account. In addition the Act states local authorities are to provide an\nIndependent NHS Complaints Advocacy service (ICAS) to people who wish to make a complaint about their experience of a local NHS service.\nHealthwatch is not required to be a statutory organisation; however the range of statutory functions that it must deliver include:\n• Gather views and experiences of service users and residents and ensure the community voice is strengthened and heard by those who commission, deliver and regulate health and care services.\n• Monitor the standard of service provision, including authority to undertake Enter and View visits to health and care providers and report any concerns and/or acknowledge good service practice.\n• Provide information and signposting to help people find the right health and care service.\n• Work in partnership with the Care Quality Commission (CQC), Healthwatch England and other bodies on national issues.\nThis will require a provider who can:-\n• Deliver 'core' priority functions of community engagement and representation, as well as influencing commissioners and decision makers to improve services, including utilising the statutory Staffordshire Health and Wellbeing Board seat.\n• Prepare a focussed delivery plan shaped by the public, alongside Council and ICS strategic priorities .\n• Take a collaborative approach with key partners, stakeholders and volunteers to applaud, challenge, question and review in the pursuit of best practice in health and social care, informed by the public's opinion."
                                },
                                {
                                    "releaseID": "003625-2026",
                                    "releaseDate": "2026-01-15T16:13:55Z",
                                    "releaseTag": [
                                        "awardUpdate",
                                        "contractUpdate"
                                    ],
                                    "value": "The Council has commissioned a Healthwatch Staffordshire Service.\nThe Provider will ensure there is an independent consumer champion for health and social care services in Staffordshire, engaging with residents and influencing commissioning, with the aim of improving the overall quality of health and social\ncare provision."
                                }
                            ],
                            "status": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "planned"
                                },
                                {
                                    "releaseID": "022488-2021",
                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
                                        "tender"
                                    ],
                                    "value": "active"
                                },
                                {
                                    "releaseID": "032400-2021",
                                    "releaseDate": "2021-12-29T13:44:41Z",
                                    "releaseTag": [
                                        "award",
                                        "contract"
                                    ],
                                    "value": "cancelled"
                                }
                            ],
                            "value": {
                                "amount": [
                                    {
                                        "releaseID": "022488-2021",
                                        "releaseDate": "2021-09-10T08:33:14+01:00",
                                        "releaseTag": [
                                            "tender"
                                        ],
                                        "value": 820000
                                    }
                                ],
                                "currency": [
                                    {
                                        "releaseID": "022488-2021",
                                        "releaseDate": "2021-09-10T08:33:14+01:00",
                                        "releaseTag": [
                                            "tender"
                                        ],
                                        "value": "GBP"
                                    }
                                ]
                            },
                            "contractPeriod": {
                                "durationInDays": [
                                    {
                                        "releaseID": "022488-2021",
                                        "releaseDate": "2021-09-10T08:33:14+01:00",
                                        "releaseTag": [
                                            "tender"
                                        ],
                                        "value": 1440
                                    }
                                ]
                            },
                            "hasRenewal": [
                                {
                                    "releaseID": "022488-2021",
                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
                                        "tender"
                                    ],
                                    "value": true
                                }
                            ],
                            "renewal": {
                                "description": [
                                    {
                                        "releaseID": "022488-2021",
                                        "releaseDate": "2021-09-10T08:33:14+01:00",
                                        "releaseTag": [
                                            "tender"
                                        ],
                                        "value": "The Agreement term will be from 1st April 2022 to 31st March 2025, with an option to extend from 1st April 2025 - 31st March 2026. \nIn the event the Agreement is extended the extension shall be on the same Terms and Conditions of Contract as the original Agreement period and will ultimately be at the Authority's sole discretion."
                                    }
                                ]
                            },
                            "submissionTerms": {
                                "variantPolicy": [
                                    {
                                        "releaseID": "022488-2021",
                                        "releaseDate": "2021-09-10T08:33:14+01:00",
                                        "releaseTag": [
                                            "tender"
                                        ],
                                        "value": "notAllowed"
                                    }
                                ]
                            },
                            "hasOptions": [
                                {
                                    "releaseID": "022488-2021",
                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
                                        "tender"
                                    ],
                                    "value": true
                                }
                            ],
                            "options": {
                                "description": [
                                    {
                                        "releaseID": "022488-2021",
                                        "releaseDate": "2021-09-10T08:33:14+01:00",
                                        "releaseTag": [
                                            "tender"
                                        ],
                                        "value": "Additional option to extend up to 12 months to 31st March 2026."
                                    }
                                ]
                            },
                            "awardCriteria": {
                                "criteria": [
                                    {
                                        "releaseID": "032400-2021",
                                        "releaseDate": "2021-12-29T13:44:41Z",
                                        "releaseTag": [
                                            "award",
                                            "contract"
                                        ],
                                        "value": [
                                            {
                                                "name": "Quality",
                                                "type": "quality",
                                                "description": "70"
                                            },
                                            {
                                                "type": "price",
                                                "description": "30"
                                            }
                                        ]
                                    }
                                ]
                            }
                        }
                    ],
                    "items": [
                        {
                            "id": "1",
                            "deliveryAddresses": [
                                {
                                    "region": [
                                        {
                                            "releaseID": "013228-2021",
                                            "releaseDate": "2021-06-11T15:31:03+01:00",
                                            "releaseTag": [
                                                "planning"
                                            ],
                                            "value": "UKG24"
                                        }
                                    ]
                                },
                                {
                                    "region": [
                                        {
                                            "releaseID": "022488-2021",
                                            "releaseDate": "2021-09-10T08:33:14+01:00",
                                            "releaseTag": [
                                                "tender"
                                            ],
                                            "value": "UKG24"
                                        }
                                    ]
                                },
                                {
                                    "region": [
                                        {
                                            "releaseID": "032400-2021",
                                            "releaseDate": "2021-12-29T13:44:41Z",
                                            "releaseTag": [
                                                "award",
                                                "contract"
                                            ],
                                            "value": "UKG24"
                                        }
                                    ]
                                },
                                {
                                    "region": [
                                        {
                                            "releaseID": "003625-2026",
                                            "releaseDate": "2026-01-15T16:13:55Z",
                                            "releaseTag": [
                                                "awardUpdate",
                                                "contractUpdate"
                                            ],
                                            "value": "UKG24"
                                        }
                                    ]
                                }
                            ],
                            "relatedLot": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "1"
                                }
                            ],
                            "deliveryLocation": {
                                "description": [
                                    {
                                        "releaseID": "032400-2021",
                                        "releaseDate": "2021-12-29T13:44:41Z",
                                        "releaseTag": [
                                            "award",
                                            "contract"
                                        ],
                                        "value": "Staffordshire"
                                    }
                                ]
                            }
                        }
                    ],
                    "communication": {
                        "futureNoticeDate": [
                            {
                                "releaseID": "013228-2021",
                                "releaseDate": "2021-06-11T15:31:03+01:00",
                                "releaseTag": [
                                    "planning"
                                ],
                                "value": "2021-09-30T00:00:00+01:00"
                            }
                        ],
                        "atypicalToolUrl": [
                            {
                                "releaseID": "022488-2021",
                                "releaseDate": "2021-09-10T08:33:14+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": "https://supplierlive.proactisp2p.com"
                            }
                        ]
                    },
                    "coveredBy": [
                        {
                            "releaseID": "013228-2021",
                            "releaseDate": "2021-06-11T15:31:03+01:00",
                            "releaseTag": [
                                "planning"
                            ],
                            "value": [
                                "GPA"
                            ]
                        }
                    ],
                    "value": {
                        "amount": [
                            {
                                "releaseID": "022488-2021",
                                "releaseDate": "2021-09-10T08:33:14+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": 820000
                            }
                        ],
                        "currency": [
                            {
                                "releaseID": "022488-2021",
                                "releaseDate": "2021-09-10T08:33:14+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": "GBP"
                            }
                        ]
                    },
                    "submissionMethod": [
                        {
                            "releaseID": "022488-2021",
                            "releaseDate": "2021-09-10T08:33:14+01:00",
                            "releaseTag": [
                                "tender"
                            ],
                            "value": [
                                "electronicSubmission"
                            ]
                        }
                    ],
                    "submissionMethodDetails": [
                        {
                            "releaseID": "022488-2021",
                            "releaseDate": "2021-09-10T08:33:14+01:00",
                            "releaseTag": [
                                "tender"
                            ],
                            "value": "https://supplierlive.proactisp2p.com"
                        }
                    ],
                    "selectionCriteria": {
                        "criteria": [
                            {
                                "releaseID": "022488-2021",
                                "releaseDate": "2021-09-10T08:33:14+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": [
                                    {
                                        "type": "suitability",
                                        "description": "Please see ITT Questionnaire.",
                                        "appliesTo": [
                                            "supplier"
                                        ]
                                    }
                                ]
                            }
                        ]
                    },
                    "documents": [
                        {
                            "id": "economic",
                            "documentType": [
                                {
                                    "releaseID": "022488-2021",
                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
                                        "tender"
                                    ],
                                    "value": "economicSelectionCriteria"
                                }
                            ]
                        },
                        {
                            "id": "technical",
                            "documentType": [
                                {
                                    "releaseID": "022488-2021",
                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
                                        "tender"
                                    ],
                                    "value": "technicalSelectionCriteria"
                                }
                            ]
                        }
                    ],
                    "procurementMethod": [
                        {
                            "releaseID": "022488-2021",
                            "releaseDate": "2021-09-10T08:33:14+01:00",
                            "releaseTag": [
                                "tender"
                            ],
                            "value": "open"
                        }
                    ],
                    "procurementMethodDetails": [
                        {
                            "releaseID": "022488-2021",
                            "releaseDate": "2021-09-10T08:33:14+01:00",
                            "releaseTag": [
                                "tender"
                            ],
                            "value": "Open procedure"
                        }
                    ],
                    "tenderPeriod": {
                        "endDate": [
                            {
                                "releaseID": "022488-2021",
                                "releaseDate": "2021-09-10T08:33:14+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": "2021-10-12T12:00:00+01:00"
                            }
                        ]
                    },
                    "submissionTerms": {
                        "languages": [
                            {
                                "releaseID": "022488-2021",
                                "releaseDate": "2021-09-10T08:33:14+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": [
                                    "en"
                                ]
                            }
                        ],
                        "bidValidityPeriod": {
                            "durationInDays": [
                                {
                                    "releaseID": "022488-2021",
                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
                                        "tender"
                                    ],
                                    "value": 180
                                }
                            ]
                        }
                    },
                    "awardPeriod": {
                        "startDate": [
                            {
                                "releaseID": "022488-2021",
                                "releaseDate": "2021-09-10T08:33:14+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": "2021-10-12T12:30:00+01:00"
                            }
                        ]
                    },
                    "bidOpening": {
                        "date": [
                            {
                                "releaseID": "022488-2021",
                                "releaseDate": "2021-09-10T08:33:14+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": "2021-10-12T12:30:00+01:00"
                            }
                        ],
                        "address": {
                            "streetAddress": [
                                {
                                    "releaseID": "022488-2021",
                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
                                        "tender"
                                    ],
                                    "value": "Staffordshire"
                                }
                            ]
                        }
                    },
                    "hasRecurrence": [
                        {
                            "releaseID": "022488-2021",
                            "releaseDate": "2021-09-10T08:33:14+01:00",
                            "releaseTag": [
                                "tender"
                            ],
                            "value": true
                        }
                    ],
                    "reviewDetails": [
                        {
                            "releaseID": "022488-2021",
                            "releaseDate": "2021-09-10T08:33:14+01:00",
                            "releaseTag": [
                                "tender"
                            ],
                            "value": "The Contracting Authority will incorporate a minimum 10 calendar day standstill period (or 15 days where non electronic or fax methods are used) at the point that an award decision notice is communicated to tenderers.\nThe award decision process will specify the criteria for the award of the contract, the reasons for the decision, including the characteristics and relative advantages, the name and score of the successful tender(s), and will specify when the standstill period is expected to end or the date before which the Contracting Authority will not conclude the contract. If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months). The Court may order the setting aside of the award decision or may order the Contracting Authority to amend any document and may award damages. If an agreement has been entered into the Court may make a declaration of ineffectiveness or may order that the duration of any relevant specific contract be shortened and additionally may award damages.\nThe time limit for seeking such a declaration is generally 30 days from notification of the award (either by award decision notification or contract award notice depending upon the circumstances) or otherwise 6 months."
                        }
                    ],
                    "recurrence": {
                        "description": [
                            {
                                "releaseID": "022488-2021",
                                "releaseDate": "2021-09-10T08:33:14+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": "36 months"
                            }
                        ]
                    }
                },
                "parties": [
                    {
                        "id": "GB-FTS-1295",
                        "name": [
                            {
                                "releaseID": "013228-2021",
                                "releaseDate": "2021-06-11T15:31:03+01:00",
                                "releaseTag": [
                                    "planning"
                                ],
                                "value": "Staffordshire County Council"
                            }
                        ],
                        "identifier": {
                            "legalName": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "Staffordshire County Council"
                                }
                            ]
                        },
                        "address": {
                            "streetAddress": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "Tipping Street"
                                }
                            ],
                            "locality": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "STAFFORD"
                                }
                            ],
                            "region": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "UKG24"
                                }
                            ],
                            "postalCode": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "ST162DH"
                                }
                            ],
                            "countryName": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "United Kingdom"
                                }
                            ]
                        },
                        "contactPoint": {
                            "name": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "Lisa Dobric"
                                }
                            ],
                            "telephone": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "+44 1785278192"
                                }
                            ],
                            "email": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "commercial.team@staffordshire.gov.uk"
                                }
                            ],
                            "url": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "https://supplierlive.proactisp2p.com"
                                }
                            ]
                        },
                        "roles": [
                            {
                                "releaseID": "013228-2021",
                                "releaseDate": "2021-06-11T15:31:03+01:00",
                                "releaseTag": [
                                    "planning"
                                ],
                                "value": [
                                    "buyer"
                                ]
                            }
                        ],
                        "details": {
                            "url": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": "http://www.staffordshire.gov.uk"
                                }
                            ],
                            "classifications": [
                                {
                                    "releaseID": "013228-2021",
                                    "releaseDate": "2021-06-11T15:31:03+01:00",
                                    "releaseTag": [
                                        "planning"
                                    ],
                                    "value": [
                                        {
                                            "scheme": "TED_CA_TYPE",
                                            "id": "REGIONAL_AUTHORITY",
                                            "description": "Regional or local authority"
                                        },
                                        {
                                            "scheme": "COFOG",
                                            "id": "01",
                                            "description": "General public services"
                                        }
                                    ]
                                }
                            ]
                        }
                    },
                    {
                        "id": "GB-FTS-18035",
                        "name": [
                            {
                                "releaseID": "022488-2021",
                                "releaseDate": "2021-09-10T08:33:14+01:00",
                                "releaseTag": [
                                    "tender"
                                ],
                                "value": "Staffordshire County Council"
                            }
                        ],
                        "identifier": {
                            "legalName": [
                                {
                                    "releaseID": "022488-2021",
                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
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                                    "value": "Staffordshire County Council"
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                        "address": {
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                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
                                        "tender"
                                    ],
                                    "value": "No. 2 Staffordshire Place, Tipping Street, Stafford"
                                }
                            ],
                            "locality": [
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                                    "releaseTag": [
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                                    ],
                                    "value": "Stafford"
                                }
                            ],
                            "region": [
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                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
                                        "tender"
                                    ],
                                    "value": "UKG24"
                                }
                            ],
                            "postalCode": [
                                {
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                                    "releaseDate": "2021-09-10T08:33:14+01:00",
                                    "releaseTag": [
                                        "tender"
                                    ],
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                        "value": "This is an electronic tender. All submission must be made via the formal Contracting Authority electronic tendering platform.\nAll requests for information to be sent through the electronic tendering portal and message facility on the Proactis electronic tendering system.\nHow to register - follow the link to Proactis electronic tendering:\nhttps://supplierlive.proactisp2p.com/Account/Login\nIf you require urgent assistance regarding the initial usage of the e-Tendering package please contact the Contracting Authority point-of-contact in Section I.1 of this notice. On failure to\nreach this contact, please immediately email the nature of the difficulty to\ncommercial.team@staffordshire.gov.uk\nThis procurement is for a Contract between the appointed provider and the Contracting Authority, to supply services as and when required.\nThe Contracting Authority or its public sector  partners/Customers makes no guarantee as to the volume of\nbusiness on offer or to be awarded, and any volumes given are indicative only and intended as a general guide.\nThere is no commitment at the time of tendering from any parties outside of the Contracting Authority and this should be taken into consideration when bidding.\nFinancing / Payment:\npayments may be made following acceptance by the banking agents of Staffordshire County Council."
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