Section one: Contracting authority
one.1) Name and addresses
Department for Work & Pensions
Caxton House, 6-12 Tothill Street, London, SW1H 9NA
London
SW1H 9NA
Contact
Commercial Team
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-for-work-pensions
Buyer's address
https://www.gov.uk/government/organisations/department-for-work-pensions
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
Social protection
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Front of House Translation Tool
two.1.2) Main CPV code
- 72222300 - Information technology services
two.1.3) Type of contract
Services
two.1.4) Short description
The Department for Work & Pensions (DWP) is undertaking market research to understand capability in machine translation, language processing and multilingual content support, to improve the accessibility, consistency and efficiency of our citizen communications.
This RFI does not commit the DWP to undertaking any formal procurement activity.
For further information and details on how to respond to this RFI, please refer to the attachment.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The Department for Work & Pensions (DWP) is undertaking market research to understand capability in machine translation, language processing and multilingual content support, to improve the accessibility, consistency and efficiency of our citizen communications.
The purpose of this engagement is to:
Understand market capabilities
Explore emerging translation technologies
Assess approaches to data security and privacy
Identify products suitable for short Proof of Concepts (“PoCs”)
Inform future procurement strategies and requirements
For further information and details on how to respond to this RFI, please refer to the attachment.
two.3) Estimated date of publication of contract notice
30 January 2026
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes