Section one: Contracting authority
one.1) Name and addresses
Scottish Government
5 Atlantic Quay, 150 Broomielaw
Glasgow
G2 8LU
Contact
Stuart Riach
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
National Digital Maturity Assessment and Learning and Development Platform for Health and Social Care
Reference number
CASE/787744
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Scottish Government has awarded a contract with an external service provider to design, deliver, and maintain a national online digital maturity assessment tool and a linked learning and development website.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £904,090
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
A digital maturity assessment enables health and social care organisations to evaluate how effectively they use digital technologies to deliver, manage, and improve services. It assesses leadership, infrastructure, data use, innovation, staff confidence, digital skills, and readiness for change. It also considers digital inclusion, ensuring services are accessible and equitable for all.
The successful service provider will be required to:
- Develop a robust, user-friendly digital maturity assessment platform tailored to the Scottish health and social care context.
- Enable benchmarking at local, regional, and national levels.
- Provide actionable insights to inform digital transformation planning and investment.
- Design and host a complementary learning and development website offering curated resources, bespoke analysis, discussion groups, and improvement guides aligned with assessment outcomes.
- Ensure accessibility, data security, and ongoing technical support.
This work will play a critical role in supporting continuous improvement, workforce development, and strategic alignment across Scotland’s health and social care landscape.
two.2.5) Award criteria
Quality criterion - Name: Overall Quality / Weighting: 70
Quality criterion - Name: Understanding of the requirement / Weighting: 30/100
Quality criterion - Name: Technical proposal / Weighting: 40/100
Quality criterion - Name: Project management / Weighting: 15/100
Quality criterion - Name: Resourcing / Weighting: 10/100
Quality criterion - Name: Fair Work / Weighting: 5/100
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The period of the Contract is from and including 17 November 2025 to and including 16 November 2028, unless it is terminated earlier or extended. The period of the contract may be extended to a date falling no later than 16 November 2030. Subject to that constraint, the the period of the contract may be extended on more than one occasion.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-043204
Section five. Award of contract
Contract No
CASE/787744
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
12 November 2025
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 7
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Meister.works ltd
117 Railton Road, Flat B
London
SE24 0LR
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £904,090
Section six. Complementary information
six.3) Additional information
The contractor is accredited as a Living Wage Employer and will continue to pay that wage rate through the duration of this contract.
(SC Ref:817571)
six.4) Procedures for review
six.4.1) Review body
Edinburgh Sheriff Court
Edinburgh
Country
United Kingdom