Award

Voice Recording Solution Support

  • Police and Crime Commissioner for North Wales Police & North Wales Police

UK5: Transparency notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-066595

Procurement identifier (OCID): ocds-h6vhtk-05cf7d

Published 20 October 2025, 10:17am



Scope

Description

It is a legal obligation for North Wales Police to have voice recording for Airwave Radio conversations, 999 and 111 calls etc. It is key that we have a supplier who supports this solution.


Contract 1. Voice Recording Solution Support

Supplier

Contract value

  • £123,839 including VAT

Below the relevant threshold

Earliest date the contract will be signed

27 October 2025

Contract dates (estimated)

  • 27 October 2025 to 27 October 2028
  • 3 years, 1 day

Main procurement category

Services

CPV classifications

  • 98390000 - Other services
  • 32342450 - Voice recorders

Contract locations

  • UKL - Wales

Procedure

Procedure type

Below threshold - without competition


Supplier

SVL Business Solutions

2 ORBITAL COURT

EAST KILBRIDE

G74 5PH

United Kingdom

Region: UKM95 - South Lanarkshire

Small or medium-sized enterprise (SME): No

Voluntary, community or social enterprise (VCSE): No

Contract 1. Voice Recording Solution Support


Contracting authority

Police and Crime Commissioner for North Wales Police & North Wales Police

  • Public Procurement Organisation Number: PXZV-7812-NGMV

Force Headquarters, Glan-y -don, Abergele Road,

Colwyn Bay, North Wales

LL29 8AW

United Kingdom

Contact name: James Parry

Telephone: +44 1492804247

Email: james.parry1@northwales.police.uk

Website: http://www.north-wales.police.uk

Region: UKL13 - Conwy and Denbighshire

Organisation type: Public undertaking (commercial organisation subject to public authority oversight)