{ "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/036793-2025", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "publishedDate": "2025-07-02T13:23:13+01:00", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "releases": [ { "id": "036793-2025", "tag": [ "planningUpdate" ], "date": "2025-07-02T13:23:13+01:00", "initiationType": "tender", "ocid": "ocds-h6vhtk-055637", "parties": [ { "name": "Curo Group", "id": "GB-PPON-PVMW-1379-RTDG", "identifier": { "scheme": "GB-PPON", "id": "PVMW-1379-RTDG" }, "address": { "streetAddress": "The Maltings, River Place, Lower Bristol Road", "locality": "Bath", "postalCode": "BA2 1EP", "country": "GB", "countryName": "United Kingdom", "region": "UKK12" }, "contactPoint": { "name": "Mark Stephens", "email": "mark@metaprocurement.org" }, "roles": [ "buyer" ], "details": { "url": "https://www.curo-group.co.uk", "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthoritySubCentralGovernment", "description": "Public authority - sub-central government" } ] } }, { "name": "Meta Procurement Ltd", "id": "GB-COH-13864148", "identifier": { "scheme": "GB-COH", "id": "13864148" }, "address": { "streetAddress": "Peveril Drive", "locality": "Nottingham", "postalCode": "NG7 1DE", "country": "GB", "countryName": "United Kingdom", "region": "UKF14" }, "contactPoint": { "name": "MARK STEPHENS", "email": "mark@metaprocurement.org", "telephone": "07973385737" }, "roles": [ "procuringEntity" ], "roleDetails": "Procurement Partner" } ], "buyer": { "id": "GB-PPON-PVMW-1379-RTDG", "name": "Curo Group" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "The timetable for Supplier's responses to this RFI are set out below. Although Curo intend to achieve these deadlines we reserve the right to amend these dates at our sole discretion.\nStage \tDate\nPublication of RFI\t01/07/2025\nClarification Questions Deadline \t25/07/2025\nRFI Submission Closes\t31/07/2025\nFollowing the RFI deadline, Curo will be holding Engagement sessions that focus on specific business units or functions. We expect the engagement sessions to start w/c 4th August 2025 and to continue for 5 / 6 weeks. We may combine several areas into one week. The table below provides an indication of the proposed themes and focus areas.\nTheme \tFocus Area\n1. Customer\tCRM, Complex Case Management inc complaints, Resident Portals(New & existing customers ), AI-based interactions, Customer preferences.\n2. Tenancy & Housing\tLettings inc Allocations, Onboarding. Tenancy Management, Rent & Service Charges inc Arrears, , Customer visits and resident engagement, Care & support\n3. Repairs & Scheduling\tReactive Repairs inc diagnostic, Work Orders, Job Scheduling, Contractor Portal, Rechargeable Repairs, Voids, Planned Works\n4. Asset & Estate Management\tScheme hierarchy & attribute data, Management inc programme planning, performance, Inspections. contract management, Estates/Grounds Maintenance,\n5. Property safety\tSafety and Compliance inc cyclical, remedial work, evidence. Inc Complex case inc no access, Scheme hierarchy & attribute data.\n6. Corporate Functions \tFinancial Reporting, Rent accounting, Direct Debits, payroll, HR, L&D, Integration potential\n7. Technical\tIT infrastructure (inc security, storage) integration, API, workflow configuration, Data model, BI , EDM\nDates and timings of the engagement sessions will be shared with suppliers through the course of the RFI.\nThe procurement documents are available for unrestricted and full direct access, free of charge, at\nhttps://metaprocurement.mytenders.co.uk/search/show/search_view.aspx?ID=JUN169970\nAdditional information can be obtained from the above-mentioned address.\nTenders or requests to participate must be submitted electronically via\nhttps://metaprocurement.mytenders.co.uk/search/show/search_view.aspx?ID=JUN169970", "dueDate": "2025-07-31T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "036793-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/036793-2025", "datePublished": "2025-07-02T13:23:13+01:00", "format": "text/html" } ] }, "tender": { "id": "ocds-h6vhtk-055637", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Supply of ICT Systems/Applications/Platforms/SaaS", "description": "Between June and November 2023, Curo embarked on an exercise to develop its IT/Digital strategy to underpin its 10-year vision and corporate strategic objectives. The strategy includes a five-year roadmap and high-level business case for change.\nDuring the strategy discovery phase, we undertook a desktop exercise to evaluate the social housing software vendor market to identify solution options for supporting our strategy, both addressing limitation with our existing legacy systems and to open up innovation, future-fit opportunities and better potential to meet our long-term business goals. Through this exercise we concluded that there are a number of different approaches that could be taken to updating our systems:\n•\tOption 1 - Platform with bespoke configuration for our defined requirements/specifications e.g. Salesforce, Microsoft Dynamics\n•\tOption 2 - Housing Management software/product hosted on a platform. E.g. Iproperty on MS Dynamics as an example\n•\tOption 3 - Traditional housing management software similar to current approach - Aareon QL\n•\tOption 4 - best of breed approach - similar to our current environment but with different products for different requirements, integrated to provide market leading products in each business area\nThis RFI process seeks to identify the benefits and drawbacks/risks to each of these approaches in order to help us finalise our ICT and Procurement strategy.\nEach of the above have pro's and con's, differing cost points, differing implementation timescales etc. so as we review the products, we will use high level criteria to help with an assessment scoring. This is not scoring the actual product or supplier and will not take place of a full procurement evaluation; it will be a scoring of the pro's and con's of the approaches so that we can start to evaluate which approach we might take and begin to build our full detailed requirements document ready for tender.\nTo support this, we are applying a high-level evaluation framework that enables us to compare different solution approaches in a consistent way. This framework avoids detailed technical scoring and instead concentrates on the eight key strategic themes in the table below.\nCriteria\tDescription\n1\tStrategic Fit\tTo what extent does the solution align with our long-term business strategy, organisational goals, and digital ambitions?\n2\tFuture Flexibility & Scalability\tWill this approach adapt to changing needs, regulatory changes, and scale with our growth?\n3\tImplementation Complexity & Risk\tWhat is the estimated implementation effort, risk of disruption, and reliance on specialist skills?\n4\tIntegration Capability\tHow well does the approach support integration with other systems (existing and future)?\n5\tTotal Cost Consideration (TCO)\tHigh-level estimation of total cost of ownership (including licensing, implementation, support).\n6\tVendor Ecosystem & Support Model\tMaturity of the vendor or platform ecosystem, support availability, and market presence.\n7\tUser Experience & Adoption\tLikely ease of use for staff, training burden, and ability to drive adoption.\n8\tInnovation Potential\tHow well does the approach support innovation, emerging technologies (e.g., automation, AI), and continuous improvement?", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 1, "amount": 0, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true }, "contractPeriod": { "startDate": "2026-07-01T00:00:00+01:00", "endDate": "2030-06-30T23:59:59+01:00", "maxExtentDate": "2032-06-30T23:59:59+01:00" }, "hasRenewal": true, "status": "planning" } ], "communication": { "futureNoticeDate": "2026-01-01T23:59:59Z" }, "status": "planning" }, "language": "en" } ] }