Scope
Reference
DN792943
Description
Provision of a Home Library Service for residents of Bournemouth, Christchurch and Poole who are unable to access library branches.
Contract 1
Supplier
Contract value
- £197,105 excluding VAT
- £236,526 including VAT
Above the relevant threshold
Date signed
18 October 2025
Contract dates
- 18 October 2025 to 30 September 2027
- Possible extension to 30 September 2028
- 2 years, 11 months, 14 days
Description of possible extension:
A single 12-month extension is available and is subject to continued demand for the Home Library Service and satisfactory performance by the supplier. The extension will be on the same terms and conditions as the original contract.
Main procurement category
Services
CPV classifications
- 92511000 - Library services
Contract locations
- UKK24 - Bournemouth, Christchurch and Poole
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Service User Visits | Percentage of service users rating the Home Library Service as "satisfactory" or above in quarterly surveys. |
6 months |
| Service User Satisfaction | Percentage of service users rating the Home Library Service as "satisfactory" or above in quarterly surveys. |
6 months |
| Safeguarding Compliance | Number of safeguarding concerns identified and escalated in line with policy, reported quarterly. |
3 months |
Contract 2
Supplier
Contract value
- £0 including VAT
Below the relevant threshold
Date signed
18 October 2025
Contract dates
- 18 October 2025 to 30 September 2027
- 1 year, 11 months, 14 days
Main procurement category
Services
CPV classifications
- 92511000 - Library services
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Single supplier - technical reasons
Attempts to obtain quotes from other providers were unsuccessful. Royal Voluntary Service is the only viable provider with capacity and experience to deliver the Home Library Service locally.
Supplier
Royal Voluntary Service
- Companies House: 02520413
29 Charles Street
Stoke-on-Trent
ST1 3JP
United Kingdom
Region: UKG23 - Stoke-on-Trent
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1
Contract 2
Contracting authority
Bournemouth, Christchurch and Poole Council
- Public Procurement Organisation Number: PHYY-7342-PRHH
BCP Council Civic Centre
Bournemouth
BH2 6DY
United Kingdom
Region: UKK24 - Bournemouth, Christchurch and Poole
Organisation type: Public authority - sub-central government