Scope
Description
Midland Heart is committed to creating safe, clean, and welcoming environments for all our tenants
by maintaining high standards of cleanliness in our communal areas. This contract is a key part of our
wider mission to deliver great homes and excellent landlord services, putting tenants at the heart of
everything we do.
We are seeking partners who will work closely with us to deliver consistent, high-quality communal
cleaning services across our housing stock, ensuring that all shared spaces are maintained to
standards that reflect the pride and expectations of our tenants.
Partners must not only deliver core cleaning services but must do so in a way that reflects our values,
respects our tenants as customers, and promotes dignity, safety, and well-being. Tenants' feedback
and lived experiences will directly inform service delivery, performance monitoring, and continuous
improvement in line with the Regulator of Social Housing's Consumer Standards, particularly around
Tenant Involvement and Empowerment and Transparency, Influence and Accountability.
Lot LOT-0001. Lot 1
Description
Stoke, Wolverhampton, Dudley, Halesowen West Bromwich, Oldbury, Gloucester, Wiltshire, Hereford
Lot LOT-0002. Lot 2
Description
Leicester, Coventry, Northampton, Solihull
Lot LOT-0003. Lot 3
Description
Walsall, Lichfield, Burton, Nottingham, Tamworth, Sutton Coldfield, Birmingham
Contract 1. Communal Cleaning Lot 1
Lots
Lot LOT-0001. Lot 1
Supplier
Contract value
- £1,620,000 including VAT
Above the relevant threshold
Date signed
23 January 2026
Contract dates
- 1 February 2026 to 31 January 2031
- 5 years
Main procurement category
Services
CPV classifications
- 90910000 - Cleaning services
Key performance indicators
| Name |
|---|
| Tenant Satisfaction |
| Quality of Work |
| Scheduled Visits Completed |
Contract 2. Communal Cleaning Lot 2 and Lot 3
Lots
Lot LOT-0002. Lot 2
Lot LOT-0003. Lot 3
Supplier
Contract value
- £3,470,000 including VAT
Above the relevant threshold
Date signed
30 January 2026
Contract dates
- 1 February 2026 to 31 January 2031
- 5 years
Main procurement category
Services
CPV classifications
- 90910000 - Cleaning services
Key performance indicators
| Name |
|---|
| Tenant Satisfaction |
| Quality of Work |
| Scheduled Visits Completed |
Submission
Submission type
Tenders
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Suppliers
CHEQUERS CONTRACT SERVICES LIMITED
- Companies House: 05134135
- Public Procurement Organisation Number: PPPD-4965-NLCQ
First floor, Cedar House, Parkland Square, 750a Capability Green
Luton
LU1 3LU
United Kingdom
Email: bidteam@churchillservices.com
Website: https://www.churchillservices.com/
Region: UKH21 - Luton
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 2
CLEAN GREEN CLEANING SERVICES LIMITED
- Companies House: 02708833
- Public Procurement Organisation Number: PQRJ-3361-MQLR
89c Rayleigh Avenue
Leigh-On-Sea
SS9 5DL
United Kingdom
Region: UKH37 - Essex Thames Gateway
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
MIDLAND HEART LIMITED
- Companies House: IP30069R
- Public Procurement Organisation Number: PPMZ-2234-VXBJ
20 Bath Row
Birmingham
B15 1LZ
United Kingdom
Region: UKG31 - Birmingham
Organisation type: Public authority - sub-central government