{ "uri": "https://www.find-tender.service.gov.uk/api/latest/ocdsRecordPackages/ocds-h6vhtk-051b05", "publisher": { "name": "Cabinet Office", "scheme": "GB-GOR", "uid": "D2", "uri": "https://www.gov.uk/government/organisations/cabinet-office" }, "publishedDate": "2026-01-06T14:11:27Z", "license": "http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "publicationPolicy": "https://www.gov.uk/government/publications/open-contracting", "version": "1.1", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ], "packages": [ "https://www.find-tender.service.gov.uk/api/latest/ocdsRecordPackages/ocds-h6vhtk-051b05" ], "records": [ { "ocid": "ocds-h6vhtk-051b05", "releases": [ { "ocid": "ocds-h6vhtk-051b05", "id": "023986-2025", "tag": [ "planning" ], "date": "2025-05-21T14:26:09+01:00", "initiationType": "tender", "parties": [ { "name": "Department for Work and Pensions", "id": "GB-PPON-PJCP-7274-TLRQ", "identifier": { "scheme": "GB-PPON", "id": "PJCP-7274-TLRQ" }, "address": { "streetAddress": "Caxton House 7th Floor 6\u201312", "locality": "London", "postalCode": "SW1H 9NA", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "cdp-i.systemsanddata@dwp.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PJCP-7274-TLRQ", "name": "Department for Work and Pensions" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "DWP have previously undertaken informal market engagement to explore the core DMS capabilities in the market, this exercise helped the department consider what capabilities are standard in the market to ensure effective competition in a fair and transparent manner. \nDWP requirements are still evolving but we will share our high-level requirements at a further virtual Supplier briefing which will take place on Wednesday 11th June 2025. Suppliers may register their interest in attending until 16:00hrs Friday 6th June 2025. \nTo receive the invitation to this event suppliers will need to contact stephen.wardle@DWP.gov.uk by 5th June 2025 when an NDA will be provided to be signed to gain access to the Event. \nAfter this briefing session, all suppliers will have the opportunity to provide feedback on the content covered at the briefing session via a Feedback provided to all attendees within 5 working days.", "dueDate": "2025-06-20T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "023986-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/023986-2025", "datePublished": "2025-05-21T14:26:09+01:00", "format": "text/html" } ] }, "tender": { "id": "Project-26685", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Debt Management System", "description": "Purchase and Development Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. 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Delivery Timescales: A reasonable level of confidence that DWP\u2019s requirements could be met within 18 2 -24 months. \nDWP specific requirements are still evolving, and we will share our high-level requirements at a further virtual Supplier briefing which will take place on Wednesday 11th June 2025. Suppliers may register their interest in attending until 16:00hrs Friday 6th June 2025. \nTo receive the invitation to this event suppliers will need to contact stephen.wardle@DWP.gov.uk by 6th June 2025 when an NDA will be provided to be signed to gain access to the Event.", "dueDate": "2025-06-20T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "029329-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/029329-2025", "datePublished": "2025-06-02T18:30:30+01:00", "format": "text/html" } ] }, "tender": { "id": "Project-26685", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Debt Solution", "description": "Update 2nd June the Title of this should be Future Debt Solution\nPurchase and Development Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. 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central government" } ] } } ], "buyer": { "id": "GB-PPON-PJCP-7274-TLRQ", "name": "Department for Work and Pensions" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "DWP have previously undertaken informal market engagement with a small select group of suppliers to explore the core Debt Management Systems capabilities in the market, this exercise helped the department consider what capabilities are standard in the market to ensure effective competition in a fair and transparent manner. \nIn August 2024 DWP undertook initial early market engagement and in February/March 2025 undertook a \u201cdeeper dive\u201d into the debt management system market to assess market level capability further and to determine whether and with what level of confidence the COTS market could meet DWPs needs. \nDWP used the Market Assessment to determine: \n1) the Market\u2019s ability to meet DWPs Functional Requirements \n2) the Market\u2019s ability to meet DWPs Non-Functional Requirements \n3) the Market\u2019s ability to deliver key Business Scenarios representative of DWPs more complex Functional Requirements \n4) Indicative Delivery Timescales to deliver a solution that meets DWP\u2019s needs, with an understanding of the risks, assumptions and dependencies surrounding these timescales \n5) Supplier Delivery Costs which may be incurred in delivering a COTS solution and Operating Costs over the contract term \nParticipating suppliers were sent two Information Requests which outlined Functional and Non-Functional Requirements and gave details of seven Business Scenarios which represented DWPs more complex functional requirements. Suppliers were asked to respond to the Information Requests and demonstrate in a Workshop how they would deliver the Business Scenarios as well as responding to questions on their delivery plans and timescales. \nBased on the Market Assessment DWP has concluded that the market for COTS debt management systems could meet its requirements. \n1. Functional Requirements: we have a high degree of confidence that the market can meet DWPs Functional Requirements. \n2. Non-Functional Requirements: we have a high degree of confidence that the market can meet DWPs Non-Functional Requirements. \n3. Business Scenarios: A level of confidence that the Market could deliver DWP\u2019s complex customer journeys. \n4. Delivery Timescales: A level of confidence that DWP\u2019s requirements could be met within 18 -24 months. \nDWP specific requirements are still evolving, and we will share our high-level requirements at a further virtual Supplier briefing which will take place on Wednesday 11th June 2025. Suppliers may register their interest in attending until 12:00hrs Thursday 5th June 2025. \nTo receive the invitation to this event suppliers will need to contact stephen.wardle@DWP.gov.uk by 5th June 2025 when an NDA will be provided to be signed to gain access to the Event. NDAs will be required to be signed by yourselves by 12:00 on 10th June 2025.", "dueDate": "2025-06-20T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "029508-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/029508-2025", "datePublished": "2025-06-03T13:45:59+01:00", "format": "text/html" } ] }, "tender": { "id": "Project-26685", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Debt Solution", "description": "Purchase and Development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. 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Update to Engagement section asking for request to attend by 12:00 of 5th June from 12:00 6th of June", "id": "029508-2025" } ], "status": "planning" }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "053438-2025", "tag": [ "planning" ], "date": "2025-09-03T10:48:39+01:00", "initiationType": "tender", "planning": { "documents": [ { "id": "053438-2025", "documentType": "plannedProcurementNotice", "noticeType": "UK3", "description": "Planned procurement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/053438-2025", "datePublished": "2025-09-03T10:48:39+01:00", "format": "text/html" } ] }, "ocid": "ocds-h6vhtk-051b05", "parties": [ { "name": "Department for Work & Pensions", "id": "GB-PPON-PJCP-7274-TLRQ", "identifier": { "scheme": "GB-PPON", "id": "PJCP-7274-TLRQ" }, "address": { "streetAddress": "Caxton House 7th Floor 6-12 Tothill Street", "locality": "London", "postalCode": "SW1H 9NA", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "CD.digitalchannels@dwp.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PJCP-7274-TLRQ", "name": "Department for Work & Pensions" }, "tender": { "id": "Project_26685", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Debt Solution", "description": "DWP is procuring a Supplier to facilitate the development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include:\n\u2022\tSoftware as a Service (SaaS) Debt management solution to meet DWP functional and non-functional requirements\n\u2022\tUser friendly modern debt collection and management capabilities\n\u2022\tFlexible and business user configurable\n\u2022\tHosted in the UK with 99.9% Availability\n\u2022\tScalable to meet projected growth in accounts and users\n\u2022\tInnovative future roadmap\n\u2022\tImplementation of a SaaS debt management solution\n\u2022\tDesign and configuration\n\u2022\tIntegration to DWP architecture\n\u2022\tMigration of data from current solution\n\u2022\tTesting and assurance\n\u2022\tTraining and knowledge transfer\n\u2022\tSupplier project management\n\u2022\tBAU support for a SaaS debt management solution\n\u2022\tService desk\n\u2022\tSystem maintenance\n\u2022\tPerformance monitoring\n\u2022\tChange management support\nThe geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland.\nThe Procurement process will consist of 5 stages detailed below with estimated dates: \n\u2022\tStage 1 Request to Participate (RTP)- by early December 2025\n\u2022\tStage 2 Invitation to Clarification (ITC) - February 2026\n\u2022\tStage 3 Clarification Phase - late March to May 2026\n\u2022\tStage 4 Best and Final Offer (BAFO) - early June 2026\n\u2022\tStage 5 Evaluation and Moderation - June to July 2026\nConditions of Participation will be set out in the Tender Notice and bids will be assessed based on legal, financial capacity and technical ability.\nDWP strongly advise that potential suppliers review the Conditions of Participation and the fundamental requirements carefully before compiling a full bid as failure to meet these requirements may result in your bid being excluded.\nTender Documents will be obtained via DWP's e-procurement system. DWP is moving to a new e-procurement system (Atamis) on the 5th of September 2025, for source to contract activities. This procurement will be managed via the Atamis system.\nDWP will not be conducting any further Market Engagement in respect of this procurement, as DWP has recently conducted Market Engagement in respect of the services to be included in this procurement. This was completed and detailed in the previous notice above.\nAny Conditions of Participation that DWP require will be added to the Tender Notice.", "status": "planned", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48100000", "description": "Industry specific software package" }, { "scheme": "CPV", "id": "48442000", "description": "Financial systems software package" }, { "scheme": "CPV", "id": "72212440", "description": "Financial analysis and accounting software development services" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 79800000, "amount": 66500000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "The Procurement process will consist of 5 stages detailed below with estimated dates: \n\u2022\tStage 1 Request to Participate (RTP)- by early December 2025\n\u2022\tStage 2 Invitation to Clarification (ITC) - February 2026\n\u2022\tStage 3 Clarification Phase - late March to May 2026\n\u2022\tStage 4 Best and Final Offer (BAFO) - early June 2026\n\u2022\tStage 5 Evaluation and Moderation - June to July 2026\nThe 5 stages will consist of the following activity:\n\u2022\tStage 1 RTP - will consist of questions relating to the Supplier and their Bidding model, Participation Requirements and details of conflicts of interest as well as Key technical Participation Requirements and details of the suppliers Technical Experience.\n\u2022\tStage 2 ITC - As a result of the RTP up to 5 suppliers will be invited in February 2026 to submit an Invitation to Clarification (ITC) where Technical, Social Value and Commercial Questions will be asked but not scored.\n\u2022\tStage 3 Clarification Phase - Suppliers responses to the ITC will be reviewed and areas for Clarification identified which will be discussed 1 to1 with suppliers over 2 rounds of clarification. \n\u2022\tStage 4 BAFO - As a result of the Clarification Phase consolidated feedback of clarifications and an updated Tender Documents will be issued (which may be amended based on clarifications) based on the previous ITC to provide a BAFO. \n\u2022\tStage 5 Evaluation and Moderation - Responses to the revised Tender ITT documents will be Evaluated and Moderated to identify a preferred bidder." }, "mainProcurementCategory": "services", "aboveThreshold": true, "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-01-21T13:00:00Z", "awardPeriod": { "endDate": "2026-11-26T23:59:59Z" }, "lots": [ { "id": "1", "status": "planned", "value": { "amountGross": 79800000, "amount": 66500000, "currency": "GBP" }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2027-01-06T00:00:00Z", "endDate": "2035-01-05T23:59:59Z", "maxExtentDate": "2038-01-05T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "It is deemed the extensions will be granted in increments of up to 12 months to satisfy the further 36 months extension, should DWP decide to extend the contract." } } ], "communication": { "futureNoticeDate": "2025-12-09T23:59:59Z" } }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "055087-2025", "tag": [ "planningUpdate" ], "date": "2025-09-09T15:10:41+01:00", "initiationType": "tender", "planning": { "documents": [ { "id": "055087-2025", "documentType": "plannedProcurementNotice", "noticeType": "UK3", "description": "Planned procurement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/055087-2025", "datePublished": "2025-09-09T15:10:41+01:00", "format": "text/html" } ] }, "ocid": "ocds-h6vhtk-051b05", "parties": [ { "name": "Department for Work & Pensions", "id": "GB-PPON-PJCP-7274-TLRQ", "identifier": { "scheme": "GB-PPON", "id": "PJCP-7274-TLRQ" }, "address": { "streetAddress": "Caxton House 7th Floor 6-12 Tothill Street", "locality": "London", "postalCode": "SW1H 9NA", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "CD.digitalchannels@dwp.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PJCP-7274-TLRQ", "name": "Department for Work & Pensions" }, "tender": { "id": "Project_26685", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Debt Solution", "description": "DWP is procuring a Supplier to facilitate the development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include:\n\u2022\tSoftware as a Service (SaaS) Debt management solution to meet DWP functional and non-functional requirements\n\u2022\tUser friendly modern debt collection and management capabilities\n\u2022\tFlexible and business user configurable\n\u2022\tHosted in the UK with 99.9% Availability\n\u2022\tScalable to meet projected growth in accounts and users\n\u2022\tInnovative future roadmap\n\u2022\tImplementation of a SaaS debt management solution\n\u2022\tDesign and configuration\n\u2022\tIntegration to DWP architecture\n\u2022\tMigration of data from current solution\n\u2022\tTesting and assurance\n\u2022\tTraining and knowledge transfer\n\u2022\tSupplier project management\n\u2022\tBAU support for a SaaS debt management solution\n\u2022\tService desk\n\u2022\tSystem maintenance\n\u2022\tPerformance monitoring\n\u2022\tChange management support\nThe geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland.\nThe Procurement process will consist of 5 stages detailed below with estimated dates:\n\u2022\tStage 1 Request to Participate (RTP)- by early December 2025\n\u2022\tStage 2 Invitation to Clarification (ITC) - February 2026\n\u2022\tStage 3 Clarification Phase - late March to May 2026\n\u2022\tStage 4 Best and Final Offer (BAFO) - early June 2026\n\u2022\tStage 5 Evaluation and Moderation - June to July 2026\nConditions of Participation will be set out in the Tender Notice and bids will be assessed based on legal, financial capacity and technical ability.\nDWP strongly advise that potential suppliers review the Conditions of Participation and the fundamental requirements carefully before compiling a full bid as failure to meet these requirements may result in your bid being excluded.\nTender Documents will be obtained via DWP's e-procurement system. DWP is moving to a new e-procurement system (Atamis) on the 5th of September 2025, for source to contract activities. This procurement will be managed via the Atamis system.\nDWP will not be conducting any further Market Engagement in respect of this procurement, as DWP has recently conducted Market Engagement in respect of the services to be included in this procurement. This was completed and detailed in the previous notice above.\nAny Conditions of Participation that DWP require will be added to the Tender Notice.", "status": "planned", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48100000", "description": "Industry specific software package" }, { "scheme": "CPV", "id": "48442000", "description": "Financial systems software package" }, { "scheme": "CPV", "id": "72212440", "description": "Financial analysis and accounting software development services" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 79800000, "amount": 66500000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "The Procurement process will consist of 5 stages detailed below with estimated dates:\n\u2022\tStage 1 Request to Participate (RTP)- by early December 2025\n\u2022\tStage 2 Invitation to Clarification (ITC) - February 2026\n\u2022\tStage 3 Clarification Phase - late March to May 2026\n\u2022\tStage 4 Best and Final Offer (BAFO) - early June 2026\n\u2022\tStage 5 Evaluation and Moderation - June to July 2026\nThe 5 stages will consist of the following activity:\n\u2022\tStage 1 RTP - will consist of questions relating to the Supplier and their Bidding model, Participation Requirements and details of conflicts of interest as well as Key technical Participation Requirements and details of the suppliers Technical Experience.\n\u2022\tStage 2 ITC - As a result of the RTP up to 5 suppliers will be invited in February 2026 to submit an Invitation to Clarification (ITC) where Technical, Social Value and Commercial Questions will be asked but not scored.\n\u2022\tStage 3 Clarification Phase - Suppliers responses to the ITC will be reviewed and areas for Clarification identified which will be discussed 1 to1 with suppliers over 2 rounds of clarification.\n\u2022\tStage 4 BAFO - As a result of the Clarification Phase consolidated feedback of clarifications and an updated Tender Documents will be issued (which may be amended based on clarifications) based on the previous ITC to provide a BAFO.\n\u2022\tStage 5 Evaluation and Moderation - Responses to the revised Tender ITT documents will be Evaluated and Moderated to identify a preferred bidder.\nSuppliers will be able to access the supplier portal following the directions provided on the Gov.uk website (Procurement at DWP - Department for Work and Pensions - GOV.UK. )\nFor extra support, direct suppliers to the Atamis support website: (https://suppliersupport.atamis.co.uk/hc/en-gb).\nPlease also refer to the commercial hub for information : (New eProcurement System Hub). A supplier video is also available on the hub site." }, "mainProcurementCategory": "services", "aboveThreshold": true, "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-01-21T13:00:00Z", "awardPeriod": { "endDate": "2026-11-26T23:59:59Z" }, "lots": [ { "id": "1", "status": "planned", "value": { "amountGross": 79800000, "amount": 66500000, "currency": "GBP" }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2027-01-06T00:00:00Z", "endDate": "2035-01-05T23:59:59Z", "maxExtentDate": "2038-01-05T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "It is deemed the extensions will be granted in increments of up to 12 months to satisfy the further 36 months extension, should DWP decide to extend the contract." } } ], "communication": { "futureNoticeDate": "2025-12-09T23:59:59Z" }, "amendments": [ { "description": "WE have added details of how to access Atamis in order to bid. The added text reads\nSuppliers will be able to access the supplier portal following the directions provided on the Gov.uk website (Procurement at DWP - Department for Work and Pensions - GOV.UK. )\nFor extra support, direct suppliers to the Atamis support website: (https://suppliersupport.atamis.co.uk/hc/en-gb).\nPlease also refer to the commercial hub for information : (New eProcurement System Hub). A supplier video is also available on the hub site.", "id": "055087-2025" } ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "080710-2025", "tag": [ "planningUpdate" ], "date": "2025-12-08T15:27:07Z", "initiationType": "tender", "planning": { "documents": [ { "id": "080710-2025", "documentType": "plannedProcurementNotice", "noticeType": "UK3", "description": "Planned procurement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/080710-2025", "datePublished": "2025-12-08T15:27:07Z", "format": "text/html" } ] }, "ocid": "ocds-h6vhtk-051b05", "parties": [ { "name": "Department for Work & Pensions", "id": "GB-PPON-PJCP-7274-TLRQ", "identifier": { "scheme": "GB-PPON", "id": "PJCP-7274-TLRQ" }, "address": { "streetAddress": "Caxton House 7th Floor 6-12 Tothill Street", "locality": "London", "postalCode": "SW1H 9NA", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "CD.digitalchannels@dwp.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PJCP-7274-TLRQ", "name": "Department for Work & Pensions" }, "tender": { "id": "Project_26685", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Debt Solution", "description": "DWP is procuring a Supplier to facilitate the development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include:\n\u2022\tSoftware as a Service (SaaS) Debt management solution to meet DWP functional and non-functional requirements\n\u2022\tUser friendly modern debt collection and management capabilities\n\u2022\tFlexible and business user configurable\n\u2022\tHosted in the UK with 99.9% Availability\n\u2022\tScalable to meet projected growth in accounts and users\n\u2022\tInnovative future roadmap\n\u2022\tImplementation of a SaaS debt management solution\n\u2022\tDesign and configuration\n\u2022\tIntegration to DWP architecture\n\u2022\tMigration of data from current solution\n\u2022\tTesting and assurance\n\u2022\tTraining and knowledge transfer\n\u2022\tSupplier project management\n\u2022\tBAU support for a SaaS debt management solution\n\u2022\tService desk\n\u2022\tSystem maintenance\n\u2022\tPerformance monitoring\n\u2022\tChange management support\nThe geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland.\nThe Procurement process will consist of 5 stages detailed below with estimated dates:\n\u2022\tStage 1 Request to Participate (RTP)- by early January 2026\n\u2022\tStage 2 Initial tender - Late March 2026\n\u2022\tStage 3 Clarification Phase - early May to late June 2026\n\u2022\tStage 4 Final Tender (including demonstrations) - July 2026\n\u2022\tStage 5 Evaluation and Moderation - July to August 2026\nConditions of Participation will be set out in the Tender Notice and bids will be assessed based on legal, financial capacity and technical ability.\nDWP strongly advise that potential suppliers review the Conditions of Participation and the fundamental requirements carefully before compiling a full bid as failure to meet these requirements may result in your bid being excluded.\nTender Documents will be obtained via DWP's e-procurement system. DWP moved to a new e-procurement system (Atamis) on the 5th of September 2025, for source to contract activities. This procurement will be managed via the Atamis system.\nDWP will not be conducting any further Market Engagement in respect of this procurement, as DWP has recently conducted Market Engagement in respect of the services to be included in this procurement. This was completed and detailed in the previous notice above.\nAny Conditions of Participation that DWP require will be added to the Tender Notice.", "status": "planned", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48100000", "description": "Industry specific software package" }, { "scheme": "CPV", "id": "48442000", "description": "Financial systems software package" }, { "scheme": "CPV", "id": "72212440", "description": "Financial analysis and accounting software development services" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 79800000, "amount": 66500000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "The Procurement process will consist of 5 stages detailed below with estimated dates:\n\u2022\tStage 1 Request to Participate (RTP)- by early January 2026\n\u2022\tStage 2 Initial Tender - Late March 2026\n\u2022\tStage 3 Clarification Phase - Early May to late June 2026\n\u2022\tStage 4 Final Tender (including demonstrations) - July 2026\n\u2022\tStage 5 Evaluation and Moderation - July to August 2026\nThe 5 stages will consist of the following activity:\n\u2022\tStage 1 RTP - will consist of questions relating to the Supplier and their Bidding model, Participation Requirements and details of conflicts of interest as well as Key technical Participation Requirements and details of the suppliers Technical Experience.\n\u2022\tStage 2 Initial Tender - As a result of the RTP up to 5 suppliers will be invited in March 2026 to submit an Initial Tender where Technical, Social Value and Commercial Questions will be asked but not scored.\n\u2022\tStage 3 Clarification Phase - Suppliers responses to the Initial Tender will be reviewed and areas for Clarification identified which will be discussed 1 to1 with suppliers over 2 rounds of clarification.\n\u2022\tStage 4 Final Tender and demonstrations - As a result of the Clarification Phase there will be; consolidated feedback of clarifications and updated Tender Documents will be issued (which may be amended based on clarifications) based on the previous Initial Tender to provide a Final Tender. Demonstrations: suppliers will be invited to demonstrate their solution based on an agenda provided in the tender documents after submission of their final tender.\n\u2022\tStage 5 Evaluation and Moderation - Responses to the Final Tender will be Evaluated and Moderated to identify a preferred bidder.\nSuppliers will be able to access the supplier portal following the directions provided on the Gov.uk website (Procurement at DWP - Department for Work and Pensions - GOV.UK. )\nFor extra support, direct suppliers to the Atamis support website: (https://suppliersupport.atamis.co.uk/hc/en-gb).\nPlease also refer to the commercial hub for information : (New eProcurement System Hub). A supplier video is also available on the hub site." }, "mainProcurementCategory": "services", "aboveThreshold": true, "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-02-12T12:00:00Z", "awardPeriod": { "endDate": "2026-12-01T23:59:59Z" }, "lots": [ { "id": "1", "status": "planned", "value": { "amountGross": 79800000, "amount": 66500000, "currency": "GBP" }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2027-01-14T00:00:00Z", "endDate": "2035-01-13T23:59:59Z", "maxExtentDate": "2038-01-13T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "It is deemed the extensions will be granted in increments of up to 12 months to satisfy the further 36 months extension, should DWP decide to extend the contract." } } ], "communication": { "futureNoticeDate": "2026-01-07T23:59:59Z" }, "amendments": [ { "description": "Changes made to this notice include:\n - Timings\n - Updates to CFP Tender Stages\n - Demonstration activity added to Stage 4 Final Tender", "id": "080710-2025" } ] }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] }, { "id": "000698-2026", "tag": [ "tender" ], "date": "2026-01-06T14:11:27Z", "initiationType": "tender", "ocid": "ocds-h6vhtk-051b05", "parties": [ { "name": "Department for Work & Pensions", "id": "GB-PPON-PJCP-7274-TLRQ", "identifier": { "scheme": "GB-PPON", "id": "PJCP-7274-TLRQ" }, "address": { "streetAddress": "Caxton House 7th Floor 6-12 Tothill Street", "locality": "London", "postalCode": "SW1H 9NA", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "cd.digitalchannels@dwp.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PJCP-7274-TLRQ", "name": "Department for Work & Pensions" }, "tender": { "id": "project_26685, C8618", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Debt Solution", "description": "The Department for Work and Pensions (DWP) (\"the Authority\") has an obligation to protect public funds and to ensure wherever possible, overpayment and penalty debt is recovered subject to legislative limitations and safeguards. It is Government policy to recover all debt where it is reasonable and cost effective to do so without causing undue financial hardship to debtors. \nThe DWP is undertaking a competitive flexible procedure to appoint a supplier to provide a commercial off the shelf (COTS) software as a service (SaaS) debt management system to meet DWP requirements and manage the recovery of debt and other monies owed to the Government, allowing the DWP to recover over \u00a32billion of debt annually. The contract will include the design, configuration, testing, support to migration from the existing platform and post go live support. \nThe duration of the contract will be up to 8 years (Initial Term) with the option to extend the Initial Term by one or more extension periods provided that the aggregate of any such extensions is no greater than 36 months. \nThe estimated value of the contract over the Initial Term of the contract (8 years) is up to \u00a347,000,000.00 (excluding VAT). This figure has been calculated from past and forecasted spend and shall not be taken by Suppliers as a commitment or a forecast of likely revenue. \nThe estimated total contract value (inclusive of any options) is up to \u00a379,800,000.00 million (excluding VAT). This value has been calculated based on indicative volumes provided within the specification and any future initiatives and optional services. The total published contract value as published in this Tender Notice (UK4) is an indication to the market of the maximum amount which could be spent through this contract and shall not be taken by Suppliers as a commitment or a forecast of likely revenue. \nThe supplier will support the implementation of the SaaS system and provide support for any future upgrades and modifications in-life. \nThe scope of the SaaS includes: \n\u2022 Software as a Service (SaaS) debt management solution to meet DWP functional and non-functional requirements \n\u2022 User friendly modern debt collection and management capabilities \n\u2022 Flexible and business user configurable \n\u2022 Hosted in the UK with 99.9% availability \n\u2022 Scalable to meet projected growth in accounts and users \n\u2022 Innovative future roadmap \n\u2022 Implementation of a SaaS debt management solution \n\u2022 Design and configuration \n\u2022 Integration to DWP architecture \n\u2022 Migration of data from current solution \n\u2022 Testing and assurance \n\u2022 Training and knowledge transfer \n\u2022 Supplier project management \n\u2022 BAU support for a SaaS debt management solution \n\u2022 Service desk \n\u2022 System maintenance \n\u2022 Performance monitoring \n\u2022 Change management support \nThe geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland.", "status": "active", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48100000", "description": "Industry specific software package" }, { "scheme": "CPV", "id": "48442000", "description": "Financial systems software package" }, { "scheme": "CPV", "id": "72212440", "description": "Financial analysis and accounting software development services" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 95760000, "amount": 79800000, "currency": "GBP" }, "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "DWP is conducting this procurement via a Competitive Flexible Procedure in accordance with the requirements of the Procurement Act 2023. The procurement will consist of 5 stages. \nThe stages of this Competitive Flexible Procedure are as follows: \nStage 1 - Request to Participate (RTP). This stage commences with the issuing of this Tender Notice. A Procurement Specific Questionnaire (PSQ) is available on the Portal which all Suppliers are required to complete in accordance with the Procurement Timetable and instructions within the Instructions to Suppliers (ITS) document, as well as passing the Key Procurement Specific Participation Requirements and achieving the minimum thresholds for the Key Technical Participation Requirements Questions. \nStage 2 - Initial Tender. As a result of the RTP, up to 5 supplies will be invited to submit an Initial Tender where Technical, Social Value and Commercial questions will be asked but not scored. \nStage 3 - Clarification Phase. Suppliers' responses to the Initial Tender will be reviewed and areas for Clarification identified which will be discussed 1 to 1 with suppliers over 2 rounds of clarification (first round for Technical and second round for Commercial). \nStage 4 - Final Tender and Demonstrations. As a result of the Clarification Phase, consolidated feedback and updated Tender documents will be issued (which may be amended based on clarifications). Suppliers will be invited to submit their Final Tender. Suppliers who have submitted compliant tenders will be invited to a Demonstration session, where they will demonstrate their solution based on an agenda provided in the Tender documents, enabling DWP to verify that the requirements and proposed solution can be delivered. \nStage 5 - Evaluation and Moderation. Responses to the Final Tender will be evaluated and moderated to identify the Supplier who has submitted the Most Advantageous Tender (MAT). Compliant tenders will be evaluated on a Weighted Value for Money Index (WVFMI) basis where a ratio of 60:40 (quality:cost) weighting (i.e. ^1.5) has been selected for this procurement. \nThe Award Criteria is explained further within the ITS." }, "mainProcurementCategory": "services", "aboveThreshold": true, "submissionMethodDetails": "Suppliers who wish to participate in public procurements are required to register on the Government's Central Digital Platform (CDP). The CDP is available at\u202fhttps://www.gov.uk/find-tender. \nThis procurement will be conducted electronically via the Portal. All communications with the Authority must be conducted via the Portal, which can be accessed here: https://dwp2.my.site.com/s/Welcome. \nSuppliers must ensure they are registered on the Portal to gain access to the procurement documentation, which contains full details of the requirement. If not already registered, Suppliers can register here: https://dwp2.my.site.com/ProSpend__eSourcing_Community_Registration?locale=uk", "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-02-12T12:00:00Z", "awardPeriod": { "endDate": "2026-12-01T23:59:59Z" }, "lots": [ { "id": "1", "status": "active", "value": { "amountGross": 95760000, "amount": 79800000, "currency": "GBP" }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Deployment", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Risk Management", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Account Management", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "System Capability", "numbers": [ { "number": 17.5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "System Flexibility", "numbers": [ { "number": 17.5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Alignment to DWP priorities", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Integration", "numbers": [ { "number": 15, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Deployment Facilitation", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] }, "secondStage": { "maximumCandidates": 5 }, "selectionCriteria": { "criteria": [ { "type": "economic", "description": "Legal \nThe Authority is using the GOV.UK Model Services Contract (MSC) as the basis for this Contract, amended only to the extent required to accommodate the specific needs of this procurement, and to incorporate the Tender response of the preferred Supplier. \nFinancial \nThe Supplier is required to complete the Financial Viability Risk Assessment (FVRA) tool as part of their Tender response." }, { "type": "technical", "description": "Suppliers must score a minimum of 55 in every question (apart from Social Value where the minimum is 25 in every Social Value question) to progress. Suppliers who do not achieve the minimum score of 55 in every question (apart from Social Value) will be excluded and will not be invited to the next stage of the process. \nThe Supplier must confirm that any proposed solution will be UK-shored in a dedicated cloud environment, compliant with: \na) The Authority's procurement policies and procedures including the security policies and standards detailed within the following links:https://www.gov.uk/government/collections/dwp-procurement-policies-and-procedures; and https://www.gov.uk/government/publications/dwp-procurement-security-policies-and-standards. \nb) HMG security policy framework detailed within the following link:https://www.gov.uk/government/publications/security-policy-framework/hmg-security-policy-framework. \nc) National Institute of Standards and Technology (NIST) and National Cyber Security Centre (NCSC) standards. \nd) The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018'in line with the HM Government's Technology Code of Practice point 2 detailed in the following link: https://www.gov.uk/guidance/make-things-accessiblewhich currently requires WCAG 2.2 AA standard as a minimum." }, { "description": "Suppliers will be invited to submit tenders at stage 2 (Initial Tender) and stage 4 (Final Tender) based on their scoring position within stage 1 (Request to Participate). \nThe top 5 Suppliers will be invited to tender if they achieve the minimum thresholds for the Key Technical Participation Requirement Questions and do not fail any sections of the Procurement Specific Questionnaire (PSQ) or the Key Procurement Specific Participation Requirements.", "forReduction": true } ] }, "suitability": { "sme": true }, "contractPeriod": { "startDate": "2027-01-14T00:00:00Z", "endDate": "2035-01-13T23:59:59Z", "maxExtentDate": "2038-01-13T23:59:59Z" }, "hasRenewal": true, "renewal": { "description": "The duration of the contract will be up to 8 years (Initial Term) with the option to extend the Initial Term by one or more extension periods provided that the aggregate of any such extensions is no greater than 36 months. Any extensions will be at the sole discretion of the Authority." }, "hasOptions": true, "options": { "description": "Optional services are defined as services that are not part of the core deliverables and will only be implemented at DWP's discretion, subject to the appropriate contract modification process, and in-line with Procurement Act 2023." } } ], "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "000698-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/000698-2026", "datePublished": "2026-01-06T14:11:27Z", "format": "text/html" } ], "riskDetails": "The Authority has identified the following known risks which satisfy the description at paragraph 6(a) of Schedule 8 of the Procurement Act 2023, because if they arise, either individually or otherwise, they could jeopardise the satisfactory performance of the contract and, because of their nature, cannot be addressed unambiguously in the contract as awarded. They are therefore intended to be permitted modifications pursuant to Schedule 8 Procurement Act 2023: \na) significant change in volumes of debt stock and debtors \nb) future Government initiatives in relation to debt recovery or changes to policy in relation to debt recovery \nc) any optional services or future innovations that become available within the solution at a later date \nd) Inflation - unexpected increases in the Consumer Price Index (CPI) which may significantly raise the cost of delivering the contracted services, potentially rendering the contract financially unviable over time. \ne) Departmental reprioritisation - there is a risk that changes in Government policy, ministerial priorities, or funding allocations particularly following a General Election, departmental restructuring or HM Treasury spending reviews may significantly impact the delivery of debt recovery services." }, "language": "en", "extensions": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ], "compiledRelease": { "tag": [ "compiled" ], "id": "ocds-h6vhtk-051b05-2026-01-06T14:11:27Z", "date": "2026-01-06T14:11:27Z", "ocid": "ocds-h6vhtk-051b05", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PJCP-7274-TLRQ", "name": "Department for Work & Pensions", "identifier": { "scheme": "GB-PPON", "id": "PJCP-7274-TLRQ" }, "address": { "streetAddress": "Caxton House 7th Floor 6-12 Tothill Street", "locality": "London", "postalCode": "SW1H 9NA", "country": "GB", "countryName": "United Kingdom", "region": "UKI32" }, "contactPoint": { "email": "cd.digitalchannels@dwp.gov.uk" }, "roles": [ "buyer" ], "details": { "classifications": [ { "scheme": "UK_CA_TYPE", "id": "publicAuthorityCentralGovernment", "description": "Public authority - central government" } ] } } ], "buyer": { "id": "GB-PPON-PJCP-7274-TLRQ", "name": "Department for Work & Pensions" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "DWP have previously undertaken informal market engagement with a small select group of suppliers to explore the core Debt Management Systems capabilities in the market, this exercise helped the department consider what capabilities are standard in the market to ensure effective competition in a fair and transparent manner. \nIn August 2024 DWP undertook initial early market engagement and in February/March 2025 undertook a \u201cdeeper dive\u201d into the debt management system market to assess market level capability further and to determine whether and with what level of confidence the COTS market could meet DWPs needs. \nDWP used the Market Assessment to determine: \n1) the Market\u2019s ability to meet DWPs Functional Requirements \n2) the Market\u2019s ability to meet DWPs Non-Functional Requirements \n3) the Market\u2019s ability to deliver key Business Scenarios representative of DWPs more complex Functional Requirements \n4) Indicative Delivery Timescales to deliver a solution that meets DWP\u2019s needs, with an understanding of the risks, assumptions and dependencies surrounding these timescales \n5) Supplier Delivery Costs which may be incurred in delivering a COTS solution and Operating Costs over the contract term \nParticipating suppliers were sent two Information Requests which outlined Functional and Non-Functional Requirements and gave details of seven Business Scenarios which represented DWPs more complex functional requirements. Suppliers were asked to respond to the Information Requests and demonstrate in a Workshop how they would deliver the Business Scenarios as well as responding to questions on their delivery plans and timescales. \nBased on the Market Assessment DWP has concluded that the market for COTS debt management systems could meet its requirements. \n1. Functional Requirements: we have a high degree of confidence that the market can meet DWPs Functional Requirements. \n2. Non-Functional Requirements: we have a high degree of confidence that the market can meet DWPs Non-Functional Requirements. \n3. Business Scenarios: A level of confidence that the Market could deliver DWP\u2019s complex customer journeys. \n4. Delivery Timescales: A level of confidence that DWP\u2019s requirements could be met within 18 -24 months. \nDWP specific requirements are still evolving, and we will share our high-level requirements at a further virtual Supplier briefing which will take place on Wednesday 11th June 2025. Suppliers may register their interest in attending until 12:00hrs Thursday 5th June 2025. \nTo receive the invitation to this event suppliers will need to contact stephen.wardle@DWP.gov.uk by 5th June 2025 when an NDA will be provided to be signed to gain access to the Event. NDAs will be required to be signed by yourselves by 12:00 on 10th June 2025.", "dueDate": "2025-06-20T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "023986-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/023986-2025", "datePublished": "2025-05-21T14:26:09+01:00", "format": "text/html" }, { "id": "029329-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/029329-2025", "datePublished": "2025-06-02T18:30:30+01:00", "format": "text/html" }, { "id": "029508-2025", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/029508-2025", "datePublished": "2025-06-03T13:45:59+01:00", "format": "text/html" }, { "id": "053438-2025", "documentType": "plannedProcurementNotice", "noticeType": "UK3", "description": "Planned procurement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/053438-2025", "datePublished": "2025-09-03T10:48:39+01:00", "format": "text/html" }, { "id": "055087-2025", "documentType": "plannedProcurementNotice", "noticeType": "UK3", "description": "Planned procurement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/055087-2025", "datePublished": "2025-09-09T15:10:41+01:00", "format": "text/html" }, { "id": "080710-2025", "documentType": "plannedProcurementNotice", "noticeType": "UK3", "description": "Planned procurement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/080710-2025", "datePublished": "2025-12-08T15:27:07Z", "format": "text/html" } ] }, "tender": { "id": "project_26685, C8618", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Future Debt Solution", "description": "The Department for Work and Pensions (DWP) (\"the Authority\") has an obligation to protect public funds and to ensure wherever possible, overpayment and penalty debt is recovered subject to legislative limitations and safeguards. It is Government policy to recover all debt where it is reasonable and cost effective to do so without causing undue financial hardship to debtors. \nThe DWP is undertaking a competitive flexible procedure to appoint a supplier to provide a commercial off the shelf (COTS) software as a service (SaaS) debt management system to meet DWP requirements and manage the recovery of debt and other monies owed to the Government, allowing the DWP to recover over \u00a32billion of debt annually. The contract will include the design, configuration, testing, support to migration from the existing platform and post go live support. \nThe duration of the contract will be up to 8 years (Initial Term) with the option to extend the Initial Term by one or more extension periods provided that the aggregate of any such extensions is no greater than 36 months. \nThe estimated value of the contract over the Initial Term of the contract (8 years) is up to \u00a347,000,000.00 (excluding VAT). This figure has been calculated from past and forecasted spend and shall not be taken by Suppliers as a commitment or a forecast of likely revenue. \nThe estimated total contract value (inclusive of any options) is up to \u00a379,800,000.00 million (excluding VAT). This value has been calculated based on indicative volumes provided within the specification and any future initiatives and optional services. The total published contract value as published in this Tender Notice (UK4) is an indication to the market of the maximum amount which could be spent through this contract and shall not be taken by Suppliers as a commitment or a forecast of likely revenue. \nThe supplier will support the implementation of the SaaS system and provide support for any future upgrades and modifications in-life. \nThe scope of the SaaS includes: \n\u2022 Software as a Service (SaaS) debt management solution to meet DWP functional and non-functional requirements \n\u2022 User friendly modern debt collection and management capabilities \n\u2022 Flexible and business user configurable \n\u2022 Hosted in the UK with 99.9% availability \n\u2022 Scalable to meet projected growth in accounts and users \n\u2022 Innovative future roadmap \n\u2022 Implementation of a SaaS debt management solution \n\u2022 Design and configuration \n\u2022 Integration to DWP architecture \n\u2022 Migration of data from current solution \n\u2022 Testing and assurance \n\u2022 Training and knowledge transfer \n\u2022 Supplier project management \n\u2022 BAU support for a SaaS debt management solution \n\u2022 Service desk \n\u2022 System maintenance \n\u2022 Performance monitoring \n\u2022 Change management support \nThe geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland.", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48100000", "description": "Industry specific software package" }, { "scheme": "CPV", "id": "48442000", "description": "Financial systems software package" }, { "scheme": "CPV", "id": "72212440", "description": "Financial analysis and accounting software development services" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UK", "country": "GB", "countryName": "United Kingdom" }, { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 95760000, "amount": 79800000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2027-01-14T00:00:00Z", "endDate": "2035-01-13T23:59:59Z", "maxExtentDate": "2038-01-13T23:59:59Z" }, "hasRenewal": true, "status": "active", "value": { "amountGross": 95760000, "amount": 79800000, "currency": "GBP" }, "renewal": { "description": "The duration of the contract will be up to 8 years (Initial Term) with the option to extend the Initial Term by one or more extension periods provided that the aggregate of any such extensions is no greater than 36 months. Any extensions will be at the sole discretion of the Authority." }, "awardCriteria": { "criteria": [ { "type": "quality", "name": "Deployment", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Risk Management", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Account Management", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "System Capability", "numbers": [ { "number": 17.5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "System Flexibility", "numbers": [ { "number": 17.5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Alignment to DWP priorities", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Integration", "numbers": [ { "number": 15, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Deployment Facilitation", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] }, "secondStage": { "maximumCandidates": 5 }, "selectionCriteria": { "criteria": [ { "type": "economic", "description": "Legal \nThe Authority is using the GOV.UK Model Services Contract (MSC) as the basis for this Contract, amended only to the extent required to accommodate the specific needs of this procurement, and to incorporate the Tender response of the preferred Supplier. \nFinancial \nThe Supplier is required to complete the Financial Viability Risk Assessment (FVRA) tool as part of their Tender response." }, { "type": "technical", "description": "Suppliers must score a minimum of 55 in every question (apart from Social Value where the minimum is 25 in every Social Value question) to progress. Suppliers who do not achieve the minimum score of 55 in every question (apart from Social Value) will be excluded and will not be invited to the next stage of the process. \nThe Supplier must confirm that any proposed solution will be UK-shored in a dedicated cloud environment, compliant with: \na) The Authority's procurement policies and procedures including the security policies and standards detailed within the following links:https://www.gov.uk/government/collections/dwp-procurement-policies-and-procedures; and https://www.gov.uk/government/publications/dwp-procurement-security-policies-and-standards. \nb) HMG security policy framework detailed within the following link:https://www.gov.uk/government/publications/security-policy-framework/hmg-security-policy-framework. \nc) National Institute of Standards and Technology (NIST) and National Cyber Security Centre (NCSC) standards. \nd) The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018'in line with the HM Government's Technology Code of Practice point 2 detailed in the following link: https://www.gov.uk/guidance/make-things-accessiblewhich currently requires WCAG 2.2 AA standard as a minimum." }, { "description": "Suppliers will be invited to submit tenders at stage 2 (Initial Tender) and stage 4 (Final Tender) based on their scoring position within stage 1 (Request to Participate). \nThe top 5 Suppliers will be invited to tender if they achieve the minimum thresholds for the Key Technical Participation Requirement Questions and do not fail any sections of the Procurement Specific Questionnaire (PSQ) or the Key Procurement Specific Participation Requirements.", "forReduction": true } ] }, "hasOptions": true, "options": { "description": "Optional services are defined as services that are not part of the core deliverables and will only be implemented at DWP's discretion, subject to the appropriate contract modification process, and in-line with Procurement Act 2023." } } ], "communication": { "futureNoticeDate": "2026-01-07T23:59:59Z" }, "status": "active", "amendments": [ { "id": "029508-2025", "description": "1. Update to Engagement section asking for request to attend by 12:00 of 5th June from 12:00 6th of June" }, { "id": "055087-2025", "description": "WE have added details of how to access Atamis in order to bid. The added text reads\nSuppliers will be able to access the supplier portal following the directions provided on the Gov.uk website (Procurement at DWP - Department for Work and Pensions - GOV.UK. )\nFor extra support, direct suppliers to the Atamis support website: (https://suppliersupport.atamis.co.uk/hc/en-gb).\nPlease also refer to the commercial hub for information : (New eProcurement System Hub). A supplier video is also available on the hub site." }, { "id": "080710-2025", "description": "Changes made to this notice include:\n - Timings\n - Updates to CFP Tender Stages\n - Demonstration activity added to Stage 4 Final Tender" } ], "procurementMethod": "selective", "procurementMethodDetails": "Competitive flexible procedure", "procedure": { "features": "DWP is conducting this procurement via a Competitive Flexible Procedure in accordance with the requirements of the Procurement Act 2023. The procurement will consist of 5 stages. \nThe stages of this Competitive Flexible Procedure are as follows: \nStage 1 - Request to Participate (RTP). This stage commences with the issuing of this Tender Notice. A Procurement Specific Questionnaire (PSQ) is available on the Portal which all Suppliers are required to complete in accordance with the Procurement Timetable and instructions within the Instructions to Suppliers (ITS) document, as well as passing the Key Procurement Specific Participation Requirements and achieving the minimum thresholds for the Key Technical Participation Requirements Questions. \nStage 2 - Initial Tender. As a result of the RTP, up to 5 supplies will be invited to submit an Initial Tender where Technical, Social Value and Commercial questions will be asked but not scored. \nStage 3 - Clarification Phase. Suppliers' responses to the Initial Tender will be reviewed and areas for Clarification identified which will be discussed 1 to 1 with suppliers over 2 rounds of clarification (first round for Technical and second round for Commercial). \nStage 4 - Final Tender and Demonstrations. As a result of the Clarification Phase, consolidated feedback and updated Tender documents will be issued (which may be amended based on clarifications). Suppliers will be invited to submit their Final Tender. Suppliers who have submitted compliant tenders will be invited to a Demonstration session, where they will demonstrate their solution based on an agenda provided in the Tender documents, enabling DWP to verify that the requirements and proposed solution can be delivered. \nStage 5 - Evaluation and Moderation. Responses to the Final Tender will be evaluated and moderated to identify the Supplier who has submitted the Most Advantageous Tender (MAT). Compliant tenders will be evaluated on a Weighted Value for Money Index (WVFMI) basis where a ratio of 60:40 (quality:cost) weighting (i.e. ^1.5) has been selected for this procurement. \nThe Award Criteria is explained further within the ITS." }, "submissionTerms": { "electronicSubmissionPolicy": "allowed", "languages": [ "en" ] }, "expressionOfInterestDeadline": "2026-02-12T12:00:00Z", "awardPeriod": { "endDate": "2026-12-01T23:59:59Z" }, "submissionMethodDetails": "Suppliers who wish to participate in public procurements are required to register on the Government's Central Digital Platform (CDP). The CDP is available at\u202fhttps://www.gov.uk/find-tender. \nThis procurement will be conducted electronically via the Portal. All communications with the Authority must be conducted via the Portal, which can be accessed here: https://dwp2.my.site.com/s/Welcome. \nSuppliers must ensure they are registered on the Portal to gain access to the procurement documentation, which contains full details of the requirement. If not already registered, Suppliers can register here: https://dwp2.my.site.com/ProSpend__eSourcing_Community_Registration?locale=uk", "documents": [ { "id": "conflictOfInterest", "documentType": "conflictOfInterest", "description": "Not published" }, { "id": "000698-2026", "documentType": "tenderNotice", "noticeType": "UK4", "description": "Tender notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/000698-2026", "datePublished": "2026-01-06T14:11:27Z", "format": "text/html" } ], "riskDetails": "The Authority has identified the following known risks which satisfy the description at paragraph 6(a) of Schedule 8 of the Procurement Act 2023, because if they arise, either individually or otherwise, they could jeopardise the satisfactory performance of the contract and, because of their nature, cannot be addressed unambiguously in the contract as awarded. 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Suppliers may register their interest in attending until 16:00hrs Friday 6th June 2025. \nTo receive the invitation to this event suppliers will need to contact stephen.wardle@DWP.gov.uk by 5th June 2025 when an NDA will be provided to be signed to gain access to the Event. \nAfter this briefing session, all suppliers will have the opportunity to provide feedback on the content covered at the briefing session via a Feedback provided to all attendees within 5 working days." }, { "releaseID": "029329-2025", "releaseDate": "2025-06-02T18:30:30+01:00", "releaseTag": [ "planning" ], "value": "DWP have previously undertaken informal market engagement with a small select group of suppliers to explore the core Debt Management Systems capabilities in the market, this exercise helped the department consider what capabilities are standard in the market to ensure effective competition in a fair and transparent manner. \nIn August 2024 DWP undertook initial early market engagement and in February/March 2025 undertook a \u201cdeeper dive\u201d into the debt management system market to assess market level capability further and to determine whether and with what level of confidence the COTS market could meet DWPs needs. \nDWP used the Market Assessment to determine: \n1) the Market\u2019s ability to meet DWPs Functional Requirements \n2) the Market\u2019s ability to meet DWPs Non-Functional Requirements \n3) the Market\u2019s ability to deliver key Business Scenarios representative of DWPs more complex Functional Requirements \n4) Indicative Delivery Timescales to deliver a solution that meets DWP\u2019s needs, with an understanding of the risks, assumptions and dependencies surrounding these timescales \n5) Supplier Delivery Costs which may be incurred in delivering a COTS solution and Operating Costs over the contract term \nParticipating suppliers were sent two Information Requests which outlined Functional and Non-Functional Requirements and gave details of seven Business Scenarios which represented DWPs more complex functional requirements. Suppliers were asked to respond to the Information Requests and demonstrate in a Workshop how they would deliver the Business Scenarios as well as responding to questions on their delivery plans and timescales. \nBased on the Market Assessment DWP has concluded that the market for COTS debt management systems could meet its requirements. \n1. Functional Requirements: we have a high degree of confidence that the market can meet DWPs Functional Requirements. \n2. Non-Functional Requirements: we have a high degree of confidence that the market can meet DWPs Non-Functional Requirements. \n3. Business Scenarios: A reasonable level of confidence that the Market could deliver DWP\u2019s complex customer journeys. \n4. Delivery Timescales: A reasonable level of confidence that DWP\u2019s requirements could be met within 18 2 -24 months. \nDWP specific requirements are still evolving, and we will share our high-level requirements at a further virtual Supplier briefing which will take place on Wednesday 11th June 2025. Suppliers may register their interest in attending until 16:00hrs Friday 6th June 2025. \nTo receive the invitation to this event suppliers will need to contact stephen.wardle@DWP.gov.uk by 6th June 2025 when an NDA will be provided to be signed to gain access to the Event." }, { "releaseID": "029508-2025", "releaseDate": "2025-06-03T13:45:59+01:00", "releaseTag": [ "planningUpdate" ], "value": "DWP have previously undertaken informal market engagement with a small select group of suppliers to explore the core Debt Management Systems capabilities in the market, this exercise helped the department consider what capabilities are standard in the market to ensure effective competition in a fair and transparent manner. \nIn August 2024 DWP undertook initial early market engagement and in February/March 2025 undertook a \u201cdeeper dive\u201d into the debt management system market to assess market level capability further and to determine whether and with what level of confidence the COTS market could meet DWPs needs. \nDWP used the Market Assessment to determine: \n1) the Market\u2019s ability to meet DWPs Functional Requirements \n2) the Market\u2019s ability to meet DWPs Non-Functional Requirements \n3) the Market\u2019s ability to deliver key Business Scenarios representative of DWPs more complex Functional Requirements \n4) Indicative Delivery Timescales to deliver a solution that meets DWP\u2019s needs, with an understanding of the risks, assumptions and dependencies surrounding these timescales \n5) Supplier Delivery Costs which may be incurred in delivering a COTS solution and Operating Costs over the contract term \nParticipating suppliers were sent two Information Requests which outlined Functional and Non-Functional Requirements and gave details of seven Business Scenarios which represented DWPs more complex functional requirements. Suppliers were asked to respond to the Information Requests and demonstrate in a Workshop how they would deliver the Business Scenarios as well as responding to questions on their delivery plans and timescales. \nBased on the Market Assessment DWP has concluded that the market for COTS debt management systems could meet its requirements. \n1. Functional Requirements: we have a high degree of confidence that the market can meet DWPs Functional Requirements. \n2. Non-Functional Requirements: we have a high degree of confidence that the market can meet DWPs Non-Functional Requirements. \n3. Business Scenarios: A level of confidence that the Market could deliver DWP\u2019s complex customer journeys. \n4. 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manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support.\nThe Scope of the Service is to include:\nSaaS Debt management solution to meet DWP functional and non-functional requirements\n-User friendly modern debt collection and management capabilities\n-Flexible and business user configurable\n-Hosted in the UK with 99.9% Availability \n-Scalable to meet projected growth in accounts and users\n-Innovative future roadmap\nImplementation of a SaaS debt management solution\n-Design and configuration\n-Integration to DWP architecture\n-Migration of data from current solution\n-Testing and assurance\n-Training and knowledge transfer\n-Supplier project management\nBAU support for a SaaS debt management solution\n-Service desk\n-System maintenance\n-Performance monitoring\n-Change management support" }, { "releaseID": "029329-2025", "releaseDate": "2025-06-02T18:30:30+01:00", "releaseTag": [ "planning" ], "value": "Update 2nd June the Title of this should be Future Debt Solution\nPurchase and Development Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support.\nThe Scope of the Service is to include:\nSaaS Debt management solution to meet DWP functional and non-functional requirements\n-User friendly modern debt collection and management capabilities\n-Flexible and business user configurable\n-Hosted in the UK with 99.9% Availability \n-Scalable to meet projected growth in accounts and users\n-Innovative future roadmap\nImplementation of a SaaS debt management solution\n-Design and configuration\n-Integration to DWP architecture\n-Migration of data from current solution\n-Testing and assurance\n-Training and knowledge transfer\n-Supplier project management\nBAU support for a SaaS debt management solution\n-Service desk\n-System maintenance\n-Performance monitoring\n-Change management support\nThe value range of the procurement is estimated to be between \u00a320m and \u00a340m excluding VAT \nMaximum Contract Term of 10 Years including any optional extensions" }, { "releaseID": "029508-2025", "releaseDate": "2025-06-03T13:45:59+01:00", "releaseTag": [ "planningUpdate" ], "value": "Purchase and Development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support.\nThe Scope of the Service is to include:\nSaaS Debt management solution to meet DWP functional and non-functional requirements\n-User friendly modern debt collection and management capabilities\n-Flexible and business user configurable\n-Hosted in the UK with 99.9% Availability \n-Scalable to meet projected growth in accounts and users\n-Innovative future roadmap\nImplementation of a SaaS debt management solution\n-Design and configuration\n-Integration to DWP architecture\n-Migration of data from current solution\n-Testing and assurance\n-Training and knowledge transfer\n-Supplier project management\nBAU support for a SaaS debt management solution\n-Service desk\n-System maintenance\n-Performance monitoring\n-Change management support\nThe value range of the procurement is estimated to be between \u00a320m and \u00a340m excluding VAT \nMaximum Contract Term of 10 Years including any optional extensions" }, { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "DWP is procuring a Supplier to facilitate the development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include:\n\u2022\tSoftware as a Service (SaaS) Debt management solution to meet DWP functional and non-functional requirements\n\u2022\tUser friendly modern debt collection and management capabilities\n\u2022\tFlexible and business user configurable\n\u2022\tHosted in the UK with 99.9% Availability\n\u2022\tScalable to meet projected growth in accounts and users\n\u2022\tInnovative future roadmap\n\u2022\tImplementation of a SaaS debt management solution\n\u2022\tDesign and configuration\n\u2022\tIntegration to DWP architecture\n\u2022\tMigration of data from current solution\n\u2022\tTesting and assurance\n\u2022\tTraining and knowledge transfer\n\u2022\tSupplier project management\n\u2022\tBAU support for a SaaS debt management solution\n\u2022\tService desk\n\u2022\tSystem maintenance\n\u2022\tPerformance monitoring\n\u2022\tChange management support\nThe geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland.\nThe Procurement process will consist of 5 stages detailed below with estimated dates: \n\u2022\tStage 1 Request to Participate (RTP)- by early December 2025\n\u2022\tStage 2 Invitation to Clarification (ITC) - February 2026\n\u2022\tStage 3 Clarification Phase - late March to May 2026\n\u2022\tStage 4 Best and Final Offer (BAFO) - early June 2026\n\u2022\tStage 5 Evaluation and Moderation - June to July 2026\nConditions of Participation will be set out in the Tender Notice and bids will be assessed based on legal, financial capacity and technical ability.\nDWP strongly advise that potential suppliers review the Conditions of Participation and the fundamental requirements carefully before compiling a full bid as failure to meet these requirements may result in your bid being excluded.\nTender Documents will be obtained via DWP's e-procurement system. DWP is moving to a new e-procurement system (Atamis) on the 5th of September 2025, for source to contract activities. This procurement will be managed via the Atamis system.\nDWP will not be conducting any further Market Engagement in respect of this procurement, as DWP has recently conducted Market Engagement in respect of the services to be included in this procurement. This was completed and detailed in the previous notice above.\nAny Conditions of Participation that DWP require will be added to the Tender Notice." }, { "releaseID": "055087-2025", "releaseDate": "2025-09-09T15:10:41+01:00", "releaseTag": [ "planningUpdate" ], "value": "DWP is procuring a Supplier to facilitate the development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include:\n\u2022\tSoftware as a Service (SaaS) Debt management solution to meet DWP functional and non-functional requirements\n\u2022\tUser friendly modern debt collection and management capabilities\n\u2022\tFlexible and business user configurable\n\u2022\tHosted in the UK with 99.9% Availability\n\u2022\tScalable to meet projected growth in accounts and users\n\u2022\tInnovative future roadmap\n\u2022\tImplementation of a SaaS debt management solution\n\u2022\tDesign and configuration\n\u2022\tIntegration to DWP architecture\n\u2022\tMigration of data from current solution\n\u2022\tTesting and assurance\n\u2022\tTraining and knowledge transfer\n\u2022\tSupplier project management\n\u2022\tBAU support for a SaaS debt management solution\n\u2022\tService desk\n\u2022\tSystem maintenance\n\u2022\tPerformance monitoring\n\u2022\tChange management support\nThe geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland.\nThe Procurement process will consist of 5 stages detailed below with estimated dates:\n\u2022\tStage 1 Request to Participate (RTP)- by early December 2025\n\u2022\tStage 2 Invitation to Clarification (ITC) - February 2026\n\u2022\tStage 3 Clarification Phase - late March to May 2026\n\u2022\tStage 4 Best and Final Offer (BAFO) - early June 2026\n\u2022\tStage 5 Evaluation and Moderation - June to July 2026\nConditions of Participation will be set out in the Tender Notice and bids will be assessed based on legal, financial capacity and technical ability.\nDWP strongly advise that potential suppliers review the Conditions of Participation and the fundamental requirements carefully before compiling a full bid as failure to meet these requirements may result in your bid being excluded.\nTender Documents will be obtained via DWP's e-procurement system. DWP is moving to a new e-procurement system (Atamis) on the 5th of September 2025, for source to contract activities. This procurement will be managed via the Atamis system.\nDWP will not be conducting any further Market Engagement in respect of this procurement, as DWP has recently conducted Market Engagement in respect of the services to be included in this procurement. This was completed and detailed in the previous notice above.\nAny Conditions of Participation that DWP require will be added to the Tender Notice." }, { "releaseID": "080710-2025", "releaseDate": "2025-12-08T15:27:07Z", "releaseTag": [ "planningUpdate" ], "value": "DWP is procuring a Supplier to facilitate the development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include:\n\u2022\tSoftware as a Service (SaaS) Debt management solution to meet DWP functional and non-functional requirements\n\u2022\tUser friendly modern debt collection and management capabilities\n\u2022\tFlexible and business user configurable\n\u2022\tHosted in the UK with 99.9% Availability\n\u2022\tScalable to meet projected growth in accounts and users\n\u2022\tInnovative future roadmap\n\u2022\tImplementation of a SaaS debt management solution\n\u2022\tDesign and configuration\n\u2022\tIntegration to DWP architecture\n\u2022\tMigration of data from current solution\n\u2022\tTesting and assurance\n\u2022\tTraining and knowledge transfer\n\u2022\tSupplier project management\n\u2022\tBAU support for a SaaS debt management solution\n\u2022\tService desk\n\u2022\tSystem maintenance\n\u2022\tPerformance monitoring\n\u2022\tChange management support\nThe geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland.\nThe Procurement process will consist of 5 stages detailed below with estimated dates:\n\u2022\tStage 1 Request to Participate (RTP)- by early January 2026\n\u2022\tStage 2 Initial tender - Late March 2026\n\u2022\tStage 3 Clarification Phase - early May to late June 2026\n\u2022\tStage 4 Final Tender (including demonstrations) - July 2026\n\u2022\tStage 5 Evaluation and Moderation - July to August 2026\nConditions of Participation will be set out in the Tender Notice and bids will be assessed based on legal, financial capacity and technical ability.\nDWP strongly advise that potential suppliers review the Conditions of Participation and the fundamental requirements carefully before compiling a full bid as failure to meet these requirements may result in your bid being excluded.\nTender Documents will be obtained via DWP's e-procurement system. DWP moved to a new e-procurement system (Atamis) on the 5th of September 2025, for source to contract activities. This procurement will be managed via the Atamis system.\nDWP will not be conducting any further Market Engagement in respect of this procurement, as DWP has recently conducted Market Engagement in respect of the services to be included in this procurement. This was completed and detailed in the previous notice above.\nAny Conditions of Participation that DWP require will be added to the Tender Notice." }, { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "The Department for Work and Pensions (DWP) (\"the Authority\") has an obligation to protect public funds and to ensure wherever possible, overpayment and penalty debt is recovered subject to legislative limitations and safeguards. It is Government policy to recover all debt where it is reasonable and cost effective to do so without causing undue financial hardship to debtors. \nThe DWP is undertaking a competitive flexible procedure to appoint a supplier to provide a commercial off the shelf (COTS) software as a service (SaaS) debt management system to meet DWP requirements and manage the recovery of debt and other monies owed to the Government, allowing the DWP to recover over \u00a32billion of debt annually. The contract will include the design, configuration, testing, support to migration from the existing platform and post go live support. \nThe duration of the contract will be up to 8 years (Initial Term) with the option to extend the Initial Term by one or more extension periods provided that the aggregate of any such extensions is no greater than 36 months. \nThe estimated value of the contract over the Initial Term of the contract (8 years) is up to \u00a347,000,000.00 (excluding VAT). This figure has been calculated from past and forecasted spend and shall not be taken by Suppliers as a commitment or a forecast of likely revenue. \nThe estimated total contract value (inclusive of any options) is up to \u00a379,800,000.00 million (excluding VAT). This value has been calculated based on indicative volumes provided within the specification and any future initiatives and optional services. The total published contract value as published in this Tender Notice (UK4) is an indication to the market of the maximum amount which could be spent through this contract and shall not be taken by Suppliers as a commitment or a forecast of likely revenue. \nThe supplier will support the implementation of the SaaS system and provide support for any future upgrades and modifications in-life. \nThe scope of the SaaS includes: \n\u2022 Software as a Service (SaaS) debt management solution to meet DWP functional and non-functional requirements \n\u2022 User friendly modern debt collection and management capabilities \n\u2022 Flexible and business user configurable \n\u2022 Hosted in the UK with 99.9% availability \n\u2022 Scalable to meet projected growth in accounts and users \n\u2022 Innovative future roadmap \n\u2022 Implementation of a SaaS debt management solution \n\u2022 Design and configuration \n\u2022 Integration to DWP architecture \n\u2022 Migration of data from current solution \n\u2022 Testing and assurance \n\u2022 Training and knowledge transfer \n\u2022 Supplier project management \n\u2022 BAU support for a SaaS debt management solution \n\u2022 Service desk \n\u2022 System maintenance \n\u2022 Performance monitoring \n\u2022 Change management support \nThe geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland." } ], "items": [ { "id": "1", "additionalClassifications": [ { "releaseID": "023986-2025", "releaseDate": "2025-05-21T14:26:09+01:00", "releaseTag": [ "planning" ], "value": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, { "scheme": "CPV", "id": "48442000", "description": "Financial systems software package" }, { "scheme": "CPV", "id": "48100000", "description": "Industry specific software package" }, { "scheme": "CPV", "id": 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"releaseTag": [ "planning" ], "value": true } ], "status": [ { "releaseID": "023986-2025", "releaseDate": "2025-05-21T14:26:09+01:00", "releaseTag": [ "planning" ], "value": "planning" }, { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "planned" }, { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "active" } ], "value": { "amountGross": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": 79800000 }, { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": 95760000 } ], "amount": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": 66500000 }, { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": 79800000 } ], "currency": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "GBP" } ] }, "renewal": { "description": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "It is deemed the extensions will be granted in increments of up to 12 months to satisfy the further 36 months extension, should DWP decide to extend the contract." }, { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "The duration of the contract will be up to 8 years (Initial Term) with the option to extend the Initial Term by one or more extension periods provided that the aggregate of any such extensions is no greater than 36 months. Any extensions will be at the sole discretion of the Authority." } ] }, "awardCriteria": { "criteria": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": [ { "type": "quality", "name": "Deployment", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Risk Management", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Account Management", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "System Capability", "numbers": [ { "number": 17.5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "System Flexibility", "numbers": [ { "number": 17.5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Alignment to DWP priorities", "numbers": [ { "number": 5, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Integration", "numbers": [ { "number": 15, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Deployment Facilitation", "numbers": [ { "number": 10, "weight": "percentageExact" } ] }, { "type": "quality", "name": "Social Value", "numbers": [ { "number": 10, "weight": "percentageExact" } ] } ] } ] }, "secondStage": { "maximumCandidates": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": 5 } ] }, "selectionCriteria": { "criteria": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": [ { "type": "economic", "description": "Legal \nThe Authority is using the GOV.UK Model Services Contract (MSC) as the basis for this Contract, amended only to the extent required to accommodate the specific needs of this procurement, and to incorporate the Tender response of the preferred Supplier. \nFinancial \nThe Supplier is required to complete the Financial Viability Risk Assessment (FVRA) tool as part of their Tender response." }, { "type": "technical", "description": "Suppliers must score a minimum of 55 in every question (apart from Social Value where the minimum is 25 in every Social Value question) to progress. Suppliers who do not achieve the minimum score of 55 in every question (apart from Social Value) will be excluded and will not be invited to the next stage of the process. \nThe Supplier must confirm that any proposed solution will be UK-shored in a dedicated cloud environment, compliant with: \na) The Authority's procurement policies and procedures including the security policies and standards detailed within the following links:https://www.gov.uk/government/collections/dwp-procurement-policies-and-procedures; and https://www.gov.uk/government/publications/dwp-procurement-security-policies-and-standards. \nb) HMG security policy framework detailed within the following link:https://www.gov.uk/government/publications/security-policy-framework/hmg-security-policy-framework. \nc) National Institute of Standards and Technology (NIST) and National Cyber Security Centre (NCSC) standards. \nd) The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018'in line with the HM Government's Technology Code of Practice point 2 detailed in the following link: https://www.gov.uk/guidance/make-things-accessiblewhich currently requires WCAG 2.2 AA standard as a minimum." }, { "description": "Suppliers will be invited to submit tenders at stage 2 (Initial Tender) and stage 4 (Final Tender) based on their scoring position within stage 1 (Request to Participate). \nThe top 5 Suppliers will be invited to tender if they achieve the minimum thresholds for the Key Technical Participation Requirement Questions and do not fail any sections of the Procurement Specific Questionnaire (PSQ) or the Key Procurement Specific Participation Requirements.", "forReduction": true } ] } ] }, "hasOptions": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": true } ], "options": { "description": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "Optional services are defined as services that are not part of the core deliverables and will only be implemented at DWP's discretion, subject to the appropriate contract modification process, and in-line with Procurement Act 2023." } ] } } ], "communication": { "futureNoticeDate": [ { "releaseID": "023986-2025", "releaseDate": "2025-05-21T14:26:09+01:00", "releaseTag": [ "planning" ], "value": "2025-08-14T23:59:59+01:00" }, { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "2025-12-09T23:59:59Z" }, { "releaseID": "080710-2025", "releaseDate": "2025-12-08T15:27:07Z", "releaseTag": [ "planningUpdate" ], "value": "2026-01-07T23:59:59Z" } ] }, "status": [ { "releaseID": "023986-2025", "releaseDate": "2025-05-21T14:26:09+01:00", "releaseTag": [ "planning" ], "value": "planning" }, { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "planned" }, { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "active" } ], "amendments": [ { "id": "029508-2025", "description": [ { "releaseID": "029508-2025", "releaseDate": "2025-06-03T13:45:59+01:00", "releaseTag": [ "planningUpdate" ], "value": "1. Update to Engagement section asking for request to attend by 12:00 of 5th June from 12:00 6th of June" } ] }, { "id": "055087-2025", "description": [ { "releaseID": "055087-2025", "releaseDate": "2025-09-09T15:10:41+01:00", "releaseTag": [ "planningUpdate" ], "value": "WE have added details of how to access Atamis in order to bid. The added text reads\nSuppliers will be able to access the supplier portal following the directions provided on the Gov.uk website (Procurement at DWP - Department for Work and Pensions - GOV.UK. )\nFor extra support, direct suppliers to the Atamis support website: (https://suppliersupport.atamis.co.uk/hc/en-gb).\nPlease also refer to the commercial hub for information : (New eProcurement System Hub). A supplier video is also available on the hub site." } ] }, { "id": "080710-2025", "description": [ { "releaseID": "080710-2025", "releaseDate": "2025-12-08T15:27:07Z", "releaseTag": [ "planningUpdate" ], "value": "Changes made to this notice include:\n - Timings\n - Updates to CFP Tender Stages\n - Demonstration activity added to Stage 4 Final Tender" } ] } ], "procurementMethod": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "selective" } ], "procurementMethodDetails": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "Competitive flexible procedure" } ], "procedure": { "features": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "The Procurement process will consist of 5 stages detailed below with estimated dates: \n\u2022\tStage 1 Request to Participate (RTP)- by early December 2025\n\u2022\tStage 2 Invitation to Clarification (ITC) - February 2026\n\u2022\tStage 3 Clarification Phase - late March to May 2026\n\u2022\tStage 4 Best and Final Offer (BAFO) - early June 2026\n\u2022\tStage 5 Evaluation and Moderation - June to July 2026\nThe 5 stages will consist of the following activity:\n\u2022\tStage 1 RTP - will consist of questions relating to the Supplier and their Bidding model, Participation Requirements and details of conflicts of interest as well as Key technical Participation Requirements and details of the suppliers Technical Experience.\n\u2022\tStage 2 ITC - As a result of the RTP up to 5 suppliers will be invited in February 2026 to submit an Invitation to Clarification (ITC) where Technical, Social Value and Commercial Questions will be asked but not scored.\n\u2022\tStage 3 Clarification Phase - Suppliers responses to the ITC will be reviewed and areas for Clarification identified which will be discussed 1 to1 with suppliers over 2 rounds of clarification. \n\u2022\tStage 4 BAFO - As a result of the Clarification Phase consolidated feedback of clarifications and an updated Tender Documents will be issued (which may be amended based on clarifications) based on the previous ITC to provide a BAFO. \n\u2022\tStage 5 Evaluation and Moderation - Responses to the revised Tender ITT documents will be Evaluated and Moderated to identify a preferred bidder." }, { "releaseID": "055087-2025", "releaseDate": "2025-09-09T15:10:41+01:00", "releaseTag": [ "planningUpdate" ], "value": "The Procurement process will consist of 5 stages detailed below with estimated dates:\n\u2022\tStage 1 Request to Participate (RTP)- by early December 2025\n\u2022\tStage 2 Invitation to Clarification (ITC) - February 2026\n\u2022\tStage 3 Clarification Phase - late March to May 2026\n\u2022\tStage 4 Best and Final Offer (BAFO) - early June 2026\n\u2022\tStage 5 Evaluation and Moderation - June to July 2026\nThe 5 stages will consist of the following activity:\n\u2022\tStage 1 RTP - will consist of questions relating to the Supplier and their Bidding model, Participation Requirements and details of conflicts of interest as well as Key technical Participation Requirements and details of the suppliers Technical Experience.\n\u2022\tStage 2 ITC - As a result of the RTP up to 5 suppliers will be invited in February 2026 to submit an Invitation to Clarification (ITC) where Technical, Social Value and Commercial Questions will be asked but not scored.\n\u2022\tStage 3 Clarification Phase - Suppliers responses to the ITC will be reviewed and areas for Clarification identified which will be discussed 1 to1 with suppliers over 2 rounds of clarification.\n\u2022\tStage 4 BAFO - As a result of the Clarification Phase consolidated feedback of clarifications and an updated Tender Documents will be issued (which may be amended based on clarifications) based on the previous ITC to provide a BAFO.\n\u2022\tStage 5 Evaluation and Moderation - Responses to the revised Tender ITT documents will be Evaluated and Moderated to identify a preferred bidder.\nSuppliers will be able to access the supplier portal following the directions provided on the Gov.uk website (Procurement at DWP - Department for Work and Pensions - GOV.UK. )\nFor extra support, direct suppliers to the Atamis support website: (https://suppliersupport.atamis.co.uk/hc/en-gb).\nPlease also refer to the commercial hub for information : (New eProcurement System Hub). A supplier video is also available on the hub site." }, { "releaseID": "080710-2025", "releaseDate": "2025-12-08T15:27:07Z", "releaseTag": [ "planningUpdate" ], "value": "The Procurement process will consist of 5 stages detailed below with estimated dates:\n\u2022\tStage 1 Request to Participate (RTP)- by early January 2026\n\u2022\tStage 2 Initial Tender - Late March 2026\n\u2022\tStage 3 Clarification Phase - Early May to late June 2026\n\u2022\tStage 4 Final Tender (including demonstrations) - July 2026\n\u2022\tStage 5 Evaluation and Moderation - July to August 2026\nThe 5 stages will consist of the following activity:\n\u2022\tStage 1 RTP - will consist of questions relating to the Supplier and their Bidding model, Participation Requirements and details of conflicts of interest as well as Key technical Participation Requirements and details of the suppliers Technical Experience.\n\u2022\tStage 2 Initial Tender - As a result of the RTP up to 5 suppliers will be invited in March 2026 to submit an Initial Tender where Technical, Social Value and Commercial Questions will be asked but not scored.\n\u2022\tStage 3 Clarification Phase - Suppliers responses to the Initial Tender will be reviewed and areas for Clarification identified which will be discussed 1 to1 with suppliers over 2 rounds of clarification.\n\u2022\tStage 4 Final Tender and demonstrations - As a result of the Clarification Phase there will be; consolidated feedback of clarifications and updated Tender Documents will be issued (which may be amended based on clarifications) based on the previous Initial Tender to provide a Final Tender. Demonstrations: suppliers will be invited to demonstrate their solution based on an agenda provided in the tender documents after submission of their final tender.\n\u2022\tStage 5 Evaluation and Moderation - Responses to the Final Tender will be Evaluated and Moderated to identify a preferred bidder.\nSuppliers will be able to access the supplier portal following the directions provided on the Gov.uk website (Procurement at DWP - Department for Work and Pensions - GOV.UK. )\nFor extra support, direct suppliers to the Atamis support website: (https://suppliersupport.atamis.co.uk/hc/en-gb).\nPlease also refer to the commercial hub for information : (New eProcurement System Hub). A supplier video is also available on the hub site." }, { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "DWP is conducting this procurement via a Competitive Flexible Procedure in accordance with the requirements of the Procurement Act 2023. The procurement will consist of 5 stages. \nThe stages of this Competitive Flexible Procedure are as follows: \nStage 1 - Request to Participate (RTP). This stage commences with the issuing of this Tender Notice. A Procurement Specific Questionnaire (PSQ) is available on the Portal which all Suppliers are required to complete in accordance with the Procurement Timetable and instructions within the Instructions to Suppliers (ITS) document, as well as passing the Key Procurement Specific Participation Requirements and achieving the minimum thresholds for the Key Technical Participation Requirements Questions. \nStage 2 - Initial Tender. As a result of the RTP, up to 5 supplies will be invited to submit an Initial Tender where Technical, Social Value and Commercial questions will be asked but not scored. \nStage 3 - Clarification Phase. Suppliers' responses to the Initial Tender will be reviewed and areas for Clarification identified which will be discussed 1 to 1 with suppliers over 2 rounds of clarification (first round for Technical and second round for Commercial). \nStage 4 - Final Tender and Demonstrations. As a result of the Clarification Phase, consolidated feedback and updated Tender documents will be issued (which may be amended based on clarifications). Suppliers will be invited to submit their Final Tender. Suppliers who have submitted compliant tenders will be invited to a Demonstration session, where they will demonstrate their solution based on an agenda provided in the Tender documents, enabling DWP to verify that the requirements and proposed solution can be delivered. \nStage 5 - Evaluation and Moderation. Responses to the Final Tender will be evaluated and moderated to identify the Supplier who has submitted the Most Advantageous Tender (MAT). Compliant tenders will be evaluated on a Weighted Value for Money Index (WVFMI) basis where a ratio of 60:40 (quality:cost) weighting (i.e. ^1.5) has been selected for this procurement. \nThe Award Criteria is explained further within the ITS." } ] }, "submissionTerms": { "electronicSubmissionPolicy": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "allowed" } ], "languages": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": [ "en" ] } ] }, "expressionOfInterestDeadline": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "2026-01-21T13:00:00Z" }, { "releaseID": "080710-2025", "releaseDate": "2025-12-08T15:27:07Z", "releaseTag": [ "planningUpdate" ], "value": "2026-02-12T12:00:00Z" } ], "awardPeriod": { "endDate": [ { "releaseID": "053438-2025", "releaseDate": "2025-09-03T10:48:39+01:00", "releaseTag": [ "planning" ], "value": "2026-11-26T23:59:59Z" }, { "releaseID": "080710-2025", "releaseDate": "2025-12-08T15:27:07Z", "releaseTag": [ "planningUpdate" ], "value": "2026-12-01T23:59:59Z" } ] }, "submissionMethodDetails": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "Suppliers who wish to participate in public procurements are required to register on the Government's Central Digital Platform (CDP). The CDP is available at\u202fhttps://www.gov.uk/find-tender. \nThis procurement will be conducted electronically via the Portal. All communications with the Authority must be conducted via the Portal, which can be accessed here: https://dwp2.my.site.com/s/Welcome. \nSuppliers must ensure they are registered on the Portal to gain access to the procurement documentation, which contains full details of the requirement. If not already registered, Suppliers can register here: https://dwp2.my.site.com/ProSpend__eSourcing_Community_Registration?locale=uk" } ], "documents": [ { "id": "conflictOfInterest", "documentType": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "conflictOfInterest" } ], "description": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "Not published" } ] }, { "id": "000698-2026", "documentType": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "tenderNotice" } ], "noticeType": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "UK4" } ], "description": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "Tender notice on Find a Tender" } ], "url": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "https://www.find-tender.service.gov.uk/Notice/000698-2026" } ], "datePublished": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "2026-01-06T14:11:27Z" } ], "format": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "text/html" } ] } ], "riskDetails": [ { "releaseID": "000698-2026", "releaseDate": "2026-01-06T14:11:27Z", "releaseTag": [ "tender" ], "value": "The Authority has identified the following known risks which satisfy the description at paragraph 6(a) of Schedule 8 of the Procurement Act 2023, because if they arise, either individually or otherwise, they could jeopardise the satisfactory performance of the contract and, because of their nature, cannot be addressed unambiguously in the contract as awarded. They are therefore intended to be permitted modifications pursuant to Schedule 8 Procurement Act 2023: \na) significant change in volumes of debt stock and debtors \nb) future Government initiatives in relation to debt recovery or changes to policy in relation to debt recovery \nc) any optional services or future innovations that become available within the solution at a later date \nd) Inflation - unexpected increases in the Consumer Price Index (CPI) which may significantly raise the cost of delivering the contracted services, potentially rendering the contract financially unviable over time. \ne) Departmental reprioritisation - there is a risk that changes in Government policy, ministerial priorities, or funding allocations particularly following a General Election, departmental restructuring or HM Treasury spending reviews may significantly impact the delivery of debt recovery services." } ] }, "language": [ { "releaseID": "023986-2025", "releaseDate": "2025-05-21T14:26:09+01:00", "releaseTag": [ "planning" ], "value": "en" } ], "extensions": [ { "releaseID": "023986-2025", "releaseDate": "2025-05-21T14:26:09+01:00", "releaseTag": [ "planning" ], "value": [ "https://standard.open-contracting.org/profiles/eu/latest/en/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_amendment_rationale_classifications_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_budget_breakdown_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_contract_completion_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_documentation_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_pagination_extension/master/extension.json", "https://raw.githubusercontent.com/open-contracting-extensions/ocds_suitability_extension/master/extension.json", "https://raw.githubusercontent.com/portaledcahn/ocds_Links_extension/main/extension.json", "https://raw.githubusercontent.com/cabinetoffice/ocds_uk_extension/main/extension.json" ] } ] } } ] }